Technical It Project Manager Resume Profile
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Summary Senior Unix / Middleware Administrator technical expertise v TROUBLESHOOTER v mENTOR v commitment to excellence |
Dedicated, adept technical troubleshooter, team player mentor with proven success in identifying trends to anticipate quickly resolve issues, devise / execute cost-effective solutions that optimize operations, maximize resources, drive strategic performance improvements maintain high systems availability. With over 30 years IT experience in the retail, manufacturing, healthcare, grocery, insurance, finance, publishing, public utilities, staffing communications fields that provide a solid foundation to understand translate your business needs into sound technical solutions.
PROFESSIONAL PROFILE |
- Key Information Technologies team leader who has successfully deployed skills such as identification, design, planning, testing deployment of strategic company-wide objectives. A dynamic engaging presenter liaison between technology groups business management relating to new products, product or process improvements business strategies.
- Innovative problem solver with a track record of successful resolutions often sought to recommend viable ideas alternative procedures to management so that variable market forces can be met often simplifying solutions to complex technical / procedural problems to save time or reduce costs.
- Expertise in IT security, Solaris Virtualization, high availability clustered systems as well as experience with business continuity, crisis management disaster recovery.
- A quality minded, expert team lead strengths as an advisor, counselor, negotiator, mediator, technician, mentor, etc, usually working behind the scenes, planning, dealing with the details, easily finding trends while troubleshooting, often anticipating issues before they arise.
- In one year, in one data center, saved 750K in server upgrade costs by switching to refurbished parts another 250K repurposing old servers after consolidation technical refreshes were completed conducted root-cause analysis, significantly improved processes create standards to eliminate product failures. Reduced costs - electric, heat footprint with server virtualization.
- Promoter of quality awareness training programs that encourage prevention rather than correction throughout IT IT lead for several Six Sigma projects Subject Matter Expert for several development teams.
- Often facilitated change control meetings cross-functional problem management issues.
CORE COMPETENCY AREAS | ||
Enterprise IT Systems Architecture High Availability Systems IT Consolidation Virtualization Business Continuity Disaster Recovery Information Security IT Compliance | Analysis Troubleshooting Performance Tuning Problem Resolution Management Meeting Facilitation Six Sigma Greenbelt Certified Process Improvement Technical Documentation | Software Development Life Cycle Program / Project Leadership Relationship Management Productivity / Time Management IT Process SOP Development Team Mentoring Process Automation |
PROFESSIONAL EXPERIENCE |
Confidential
APEX SYSTEMS, TECHNICAL SERVICES
Web Engineer Infrastructure
Administered Brocade/Foundry Netiron ADX switches: built VIPs, performed DNS updates. Installed, configured, managed and supported Apache, JBOSS, WebLogic on Linux servers. Performed troubleshooting and problem resolution. Used Subversion, perl, openscript, expect, and shell scripts for managing configuration changes and automating processes. Also supported rebranding apps, multiple domain ssl certificates and domains for new corporate identity.
Confidential
Technical IT Project Manager Infrastructure Engineer
Coordinated the middleware connectivity needs for many business projects as they followed the SDLC into production. This included load balancing, Citrix Netscaler, F5 Big IP, WebSphere, Tibco, IBM IHS, MQ Series, Connect:Direct / Secure Plus NDM , Tivoli Workload Server. Each release with multiple simultaneous Test, UAT, Stress environments. Worked with Linux AIX, including HACMP and Veritas cluster configurations, validating failover and recovery scenarios. As a change management coordinator, facilitated work between teams in U.S.A. and overseas.
Confidential
Sr. WebSphere Administrator
Implemented a common outage management system, deployed Oracle application using JBOSS configured and deployed java applications using Websphere on AIX. Installed vendor application patches and updates. Updated oracle tables using Toad and sqlplus, Perl and shell scripts on AIX servers. Also completed an Active Directory authentication project for this same application. Supported High Availability cluster failover scripting and testing.
Confidential
Sr. Unix Administrator
Pulled together cross-functional resources to work out the process details for support team engagement for a client, which had been overlooked during their transition into our care.
Key Duties Responsibilities:
- L3 Midrange System Administrator, supported Solaris, RedHat Linux, HPUX, AIX servers in a diverse international server environment including Solaris virtual servers using Zones LDOMs, VERITAS Clusters, EMC DMX, Centera, Clariion, NetApps NAS, Oracle RAC for multiple business units operating companies. Administered and worked on performance issues with WebLogic, WebSphere, Apache, Connect:Direct, SunOne JBOSS and other J2EE based products.
- Reviewed, built updated Standard Operating Procedures for L3/L2 administrators to follow.
- Analyzed problem ticket data to statistically identify trends or opportunities to improve process performance and reduce repeated occurrences.
Confidential
Sr. Unix Administrator
- Supported Linux, Solaris, XP Win2003, for third-party middleware in-house developed SOAP / CORBA applications, as a service bureau, for large national regional cellular companies.
- Engaged with Development teams to facilitate changes, per customer requirements.
- Technology included IBM WebSphere, BEA WebLogic, Lotus Notes, Oracle, Tuxedo, Siebel CRM, IIS, HP Openview, Patrol, SSH, Connect:Direct, FTP Server WIKI.
Confidential
Sr. Unix Administrator
- Recruited as consultant to GE Transportation to wrap up an HP support contract.
- Supplied Administrative OS server support for Linux Solaris servers. VERITAS Cluster maintenance, EMC SAN NAS Storage Management, OS Installation patching. Used Jumpstart, JET, JASS, Live Upgrade and other automation tools.
- Provided application architecture suggestions to improve functionality application security. Worked with HP Openview for monitoring HP Service Desk TSG to handle support requests.
Confidential
Sr. Unix Administrator
Selected Achievements:
- Reduced costs: In one year, for one data center, saved 750K in Sun Enterprise server upgrade costs by switching to refurbished parts another 250K repurposing old Sun servers peripherals after consolidation technical upgrades or refreshes were completed.
- Led and supported 3 Datacenter migrations, a major technology upgrade or refresh, backup server consolidation server replacements. Planned and implemented upgrades which improved performance by 75 saved 250K in maintenance costs over 2 years.
- Received recognition for over 14 quarterly business awards for outstanding achievement at least 38 peer citations for teamwork, going above beyond, mentoring, and team building.
- Designed a Secure Authenticated Lightweight Transfer using SSL Certificates, HTTP, SFTP with Perl, JSP, RSA Keon, SunOne Web, GPG application servers for use with external financial client companies, which saved the company over 750K in licensing fees annually.
- Supported several major application upgrades, including Gentran Connect:Direct implementation, high availability site failover, web conversion and a card processor conversion.
- Completed 4 Quality Greenbelt projects with Greenbelt certification.
- Earned reputation for consistently streamlining operations reengineering processes to increase efficiency decrease costs analyzed issues recommended process improvements to achieve positive bottom-line results.
- Worked with product team, enterprise architects and developers, analyzing Oracle and J2EE Java Web application for performance issues - reduced transaction from over 12 to under one second.
Key Duties Responsibilities:
- Implemented maintained 125 Solaris zones in a web / application server farm, which enabled zone migration between servers clone for use in disaster recovery plans tests.
- Supported 350 Solaris Linux servers, monitored by HP Openview, Veritas clusters, including Oracle RAC clusters Oracle Financials. Web services using Apache, WebSphere, WebLogic, JBOSS, Tomcat, MySQL, SunOne web app servers. Used Symantec NetBackup EMC/Legato Networker for backups. Supported automated connections using Connect:Direct/Gentran, FTP, SSH/SFTP, SSL/FTP, SSL/HTTP between vendors, suppliers customers.
- Performed hardware acceptance reviews, performance testing product/process verifications.
- Managed vendor relationship as data center liaison for 4 separate facilities, managed power, network, console, rack resources managed access needs for vendors or staff.
- Provided Design specifications, staffing resource estimates for projects. This included server sizing, network, storage server performance analysis and tuning for new designs. Wrote SOP documentation for Disaster Recovery, server build run procedures.
- Implemented a new backup architecture strategy, eventually including SAN based diskless backup, for faster more reliable backups recovery, as well as, backup more in less time.
- Developed reusable Perl modules, DBI, CGI scripts for web interface to manage ETL data loads into Oracle from SAS, later converted the SAS processing Informatica or Ab Initio. Converted Mainframe Cobol processes into C common Perl web modules to improve performance reduce costs, also reduced processing time costs, saving over 1.2 Million each year.
Consulting Analyst Confidential
- Worked with HPUX on HP9000, provided operational application support for ETL data transform process that supported sales forecasting advertising efforts. Data processed from AC Nielsen Gelco collected from Point-of-sale sources. Reduced daily processing time by over 50 monthly over 30 . Improved reliability by automating process, without operator intervention.
- Programmed in C, shell scripts, linked list sorting, Oracle, SQL-Plus, Excel Macros, PowerBuilder.
System Support Administrator
Confidential
Used Solaris on Sun E10K, provided operational QA testing support for system builds software promotion process from development, through pre-production certification testing environments, using C , nmake Sablime. Load testing with Mercury's Load Runner.
Sr. Unix Administrator
Confidential
Managed Solaris, HPUX, AIX, administering servers a homogeneous SAN with over 500GB IBM SSA storage. Provided specifications for upgrades maintenance, OS patching, supported Y2K testing with Oracle Legato Networker on NT servers, Sun, HP, IBM including development of Disaster Recovery Plan, Connect:Direct, testing current Y2K future dates for recovery.
Confidential
Unix System Administrator
Y2K compliance testing on Sun servers using Solaris, Solstice Disk Suite Informix. configured new servers, supported Connect:Direct, upgraded OS, installed patches, verified OS operations, to implement a recovery plan for Y2K testing.
Confidential
Unix Administrator
- Implemented and automated REEL Backup on 3590 rack mounted libraries developed tested the disaster recovery plan for AIX servers evaluated ADSM, as a future backup tool.
- Worked with the team to convert SCSI to IBM SSA to implement SAN storage. Also worked with DHCP, Distributed DNS, SNA, PPP Radius authentication. Used RDIST PVCS.
Confidential
Unix System Administrator
- Implemented REEL Backup on 3480 libraries, designed and verified DR plan, hired by the Systems Analyst Confidential
- Developed MicroFocus COBOL application for data mapping conversion from TSO COBOL/2. PROFESSIONAL DATA RESOURCES
Systems Engineer Confidential
- Developed requirements, specifications, designed implemented Point-Of-Sale interface to a third-party scheduling tool, SuperSked, using C Unix Shell scripts. Wrote user documentation taught train the trainer sessions for regional teams, end-user training support. Software ran on IBM AIX, SCO Unix NCR/AT T Unix.
- D.E. FOXX ASSOCIATES, dba XLC SERVICES
Systems Programmer Confidential
Gathered requirements, developed specifications, designed implemented HR Placement system, using Clarion, for a regional temporary services company, with an interface to track hours worked with Peachtree Accounting an EDI link to ADP Payroll. Implemented LAN for inter-office connectivity, printer sharing, etc to support the application reduce costs.
Confidential
MIS MANAGER
- Developed specifications, RFP, selected implemented Thoroughbred Accounting system.
- Implemented Barcode package tracking for manufacturing shipping with shipping manifests for trucking, integrated with FEDEX UPS shipping software.
- Built network between marketing apple , sales PC , trading accounting Unix departments. Implemented phone voicemail system, managed modular wiring needs, etc. Managed 6 people.
Technical Skills |
The following is a sampling of most the technology picked up used throughout my career. Often, new technologies were learned on the job, without previous exposure, or training, needed to fulfill job responsibilities. This is a good indication that technical skills are easily adapted implemented with little or no assistance from others.
Server Equipment:
- Sun ORACLE Sparc Ultra, E25K, M Class, SunOS 3.x,4.x, Solaris 2.5.1 thru 10
- IBM RS/6000, Power/PC, R40/50, SP2, Power7 AIX v3.x to 6.1
- 4361/9000 MVS, TSO, OS-390 , PC Win2000, XP, Vista, Win2008, Win7
- Digital / Compaq pdp-11 RSTS/E, RSX-11, RT-11, MUMPS , VAX VMS , Rainbow, Alpha VMS, ULTRIX
- HP/5500/9000/Vectra MPE, HP/UX 9-11.3
- MISC SCO, RedHat Linux, FreeBSD, NetBSD, Unix SVR4, Xenix, iRix, MP/M, MP/M, CP/M, MacOS v1-10, ProDos TRS-DOS . TI-990 DNOS, DX-10 , Wang VS, OIS
Software:
- DNS, NIS, NFS, NTP, SNA, Samba, DHCP, XCOM, VI, REGEX, PPP, RAS, VNC, uucp, ftp, make, CDE, GNOME, SSH, SFTP, SSL, RADIUS, KEON, PGP, GPG, hping, DIG, tcpdump, IPFilters, Netfilter, Connect:Direct / Gentran Network Data Mover - NDM
- Nmake, Sablime, PVCS, MKS, RCS, CVS, SCCS, Subversion, CFEngine, GIT, CURL, RDIST
- Veritas Storage Foundation Cluster Services, Disksuite
- LiveUpgrade, Jumpstart, JET, Kickstart, JASS, Nessus, Tripwire, Wireshark, snort, Ethereal, Netcat, BoKs, Sudo, PowerBroker, Siebel CRM, Oracle IDM
- Solaris LDOMS, Zones, Containers, VMWare ESX
- IHS, Apache, Tomcat, SunOne Web App Server, WebLogic, WebSphere, MQ, JBOSS, Tibco
- Informix, ORACLE v6-12g, Sybase 10/11, Unify, dBase, Clarion, MySQL, Toad
- Legato Networker, Veritas NetBackup, ADSM, TSM, REEL Backup, Ctar, dd, tar, cpio, SQL Backtrack, Mksysb, Amanda
- ECOtools, Best/1, HP Openview, Patrol, BigBrother, Nagios, Tuxedo, CA Unicenter, Autosys, Tivoli Workload Server, Maestro, Test Director, Load Runner, Quality Center
- MS-Project, MS-OFFICE, MS Publisher, Visio, Word Perfect v5-v8, Lotus 123, SmartSuite
- Netscape, Firefox, Opera, Chrome, Internet Explorer 3-11
- UniPlex, Apriori, Netman, Infoman, Changeman, Kintana, Service Now, Clarity, BMC Remedy, BMC Picasso, HP Service Desk, Quality Center, Oracle Utilities NMS
- Notes, DaVinci, Outlook, CC:Mail, sendmail, Postfix
- Great Plains, Thoroughbred, OpenSystems, MBSI, Real World, Peachtree, Oracle Financials
Languages:
BASIC, AWK, C, C , C , Bourne Shell, Korn Shell, BASH, Perl, CGI, JAVA, Pascal, M/F COBOL, OpenScript, Motif, GNOME, CDE, DCE, Openwin, TCL/TK, Javascript, SQL, XML, HTML, CSS, VBScript, CURSES, TERMINFO, Sculptor, PICK UniData BASIC , IDOL-IV, PAL, Intelligent Query, Clipper, dBASE, SQL-Plus, PL-SQL, ISQL, Power Builder, Clarion, Recital.
8085 assembler, 8080 assembler, z80 assembler, TI-990 assembler, IBM assembler.