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It Manager Resume Profile

NY

WORKING EXPERIENCE

Confidential

IT Manager

  • Install, Configure and Maintain Virtual Server using VMware 5.0 and Dell PowerEdge SAN
  • Migrate all Windows XP to Windows 7
  • Migrate Windows Server 2003 to 2008
  • Creating SAP query for various report as needed and train users
  • Ensuring all IT systems, infrastructures, server, networks and securities are running to an efficient level.
  • Managed relationships with critical IT vendors that resulted in improved service at a reduced cost.
  • build realistic budgets with attention to financial constraints.
  • such as operational changes, organizational changes, facilities changes, and proposed projects to
  • Prepared departmental long range plan for IT service management. Included variables and complexities
  • and 50 remote users.
  • applications. Supported vastly different infrastructure and application environments: 80 users in head quarter
  • Lead team that provided production and project support for desktops, networks, telecommunications, and
  • Support SAP consultant team during SAP implementation
  • Design Microsoft Access base software to extract data from legacy system to upload into SAP
  • Effectively planning and executing all IT related projects.
  • Delegating work to and supervising the activities of junior IT staff.
  • As an ALTANA Global IT member take part in different Global IT project and lead the projects for own company. i.e: Roll out WINDOWS 7 via SCCM, Roll out new VPN software, Roll out Blackberry/iPhone using enterprise activation
  • Being a member of ALTANA Global connectivity team and Global Exchange Team support various projects, i.e: Token assignment, mailbox assignment etc.
  • Setup and Configure Backup Exec 2012 for backup and Archiving company's data. Also setup and configure Veeam Backup for Vmware Host.
  • Develop/organize/Give training to Sales Team on various applications. i.e. Office 2010 products
  • Lead couple of projects by managing internal employees and external partners, i.e: Roll out of web based color control system, Roll out of combine voice and data service for 12 locations, Re-design or Re-organize Server room as company starndard
  • Sound knowledge on Ticket system and work flow of tickets, SCCM Client Admin Tool, SAP administration, CAG/Xenapp configuration, NAS configuration, Running multiple small data center

Confidential

IT Support

  • Setup and configure EXCHANGE SERVER 2003.
  • Configure VPN Connectivity with the Head Office at Germany.
  • Enable Group Policy Management to accessing the services in Windows 2003 at user level.
  • Configure and maintain Active Directory Services
  • Enable Remote access server to access the soft documentation from the remote location.
  • Configure Wireless Network for Accessing Internet as well as internal Server.
  • Configure PDAs and Blackberry for executive to access email from internal server when they are in Remote Location.
  • Design Microsoft Access base software for in house.
  • Configure and Maintain Windows Server 2003. Also Configure and Maintain windows base network.
  • Setup and Configure Backup Exec 2010 for backup and Archiving company's data

Confidential

Junior Officer System

  • Designed the networking system for the newly established Data Center and redesigned the networking infrastructure of the Head Office and Principal Branch.
  • Looked after the entire networking system at Head Office and 25 Twenty five Branches of the Bank.
  • Establishing Windows 2000 SERVER, enabled the E-MAIL service using EXCHANGE SERVER 2000 for transferring the mail and important soft document between the Head Office and Branches from the various department of the Head Office, enable NAT Service for communicates with deferent Class IP and enable REMOTE ACCESS SERVER at Head Office to communicate with different Branches. This service is only for the Executives of the Bank.
  • Maintain the Internet connectivity for executives and Dialup connectivity with Central Depositary of Bangladesh Limited for Share Division of the Bank.
  • Support the Hardware team of the Bank in various cases such as with the Hardware auditing under Board Audit Cell, at 10 Ten Branches of Dhaka.
  • Established the LAN WAN connectivity at relocated UTTARA BRANCH, DHANMONDI BRANCH, newly established BANANI BRANCH, FENI BRANCH, MOTIJHEEL BRANCH Islamic Banking and CDA AVENUE BRANCH Islamic Banking of the Bank.
  • Full responsibility for IT operations of the CDA Avenue branch, as well as support the four other branches of the Bank in the Chittagong region especially with LAN WAN issues.

COMPUTER SKILL

  • Networking Packages: Windows NT 4.0, Windows 2000, 2003, 2008 2012 Server, VMWare 5.0, Cisco Switches and Routers
  • Software Packages: Sound knowledge on Microsoft Visual Basic 6.0, Microsoft SQL ServerTM 2000 Microsoft Access 2000, 2003 and 2010
  • Operating System: Windows 3.1, 95, 98, ME, 2000, XP, Vista, 7, 8
  • Application Package: Microsoft Office 97, 2000, XP, 2003, 2007, 2010 MS-DOS
  • Hardware: Computer Assembling and Trouble Shooting

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