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It-project Manager Resume Profile

Whittier, CA

Technical Skills

Platforms: Microsoft Windows, UNIX, Novell, Cisco IOS, Citrix, Microsoft Exchange, IIS and VMware.

Networking: LAN/WAN, TCP/IP, IPSec, IPX, DNS, DHCP, SMTP, SNMP, HTTP, TFTP, MPLS, ATM, Frame Relay, Ethernet, ISDN, ARP and vLAN.

Methodologies: ITIL Framework.

Tools: Active Directory, HP OpenView, HP ManageX, NetApp, BMC Patrol, Compaq Insight Manager, Cisco Vital Agent, Cisco Local Director, Cisco Catalyst Switches, SAP, SQL Server, Informix, Crystal Reports, Visio and Microsoft Project.

Professional Summary

  • Dedicated IT professional with proven leadership analyzing business needs to develop and implement IT solutions that streamline systems and processes leveraging emerging technologies.
  • Track record directing network deployments, system upgrades and corporate technology integrations.
  • Proficient with formal project and IT service management methodologies.
  • IInstallation, configuration and administration working knowledge: Exchange 5.5, 2003, 2007 and 2010 and Windows 2008 R2/2003 Servers
  • Experience and Familiar with Virtualisation technologies like installing, configuring, administering VMware ESX 4.1. managed VMs virtual server and also involved in the maintenance of the virtual servers
  • Global infrastructure management.
  • Business continuation and disaster recovery strategies.
  • System improvement.
  • Strategic planning.
  • Data Migration
  • Lifecycle project management.
  • Network deployment.
  • Resource and performance management.
  • Training and mentoring.



IT-Project Manager/Sr. IT System Engineer Specialist

  • Provide Support and Manage over 1000 employees in 62 campuses across five states.
  • Responsible for providing tactical management, and administrative/leadership support to project teams, in order to ensure that the project proceeds within the agreed tolerances of time/budget and delivers a fit for purpose outcome to the customer
  • More than 10 years of experience in Messaging MS Exchange
  • Migrated and hosted MS exchange server in local data center upgraded exchange from 2007 to 2010.
  • Assisted customers in Planning, Implementation, Maintenance and Migration of Exchange, AD infrastructure s
  • Message tracking and troubleshooting to resolve mail delivery issues Troubleshooting Exchange Database problems. Performing restores.
  • Expert in Implementing Maintaining Enterprise Anti-SPAM solutions- Barracuda Networks Spam appliances.
  • Implemented Barracuda's Firewalls/Spam filters and Load Balancer, Barracuda SSLVPN connections and WAN connectivity.
  • Administering and supporting Windows servers 2000, 2003, 2008 , Exchange 2007/2010 , SQL 2000, 2005, 2008 , SharePoint Server, in a complex network environment.
  • Used PowerShell Scripting to query and extract database information needed for Active Directory and Exchange Server maintenance
  • Managing Active Directory including group policies support
  • Provide comprehensive LAN/WAN and management support to B H Education's Infrastructure including but not limited to hardware, operating systems and business applications.
  • Implemented Solarwind's Network Traffic and Bandwidth Analyzer and Application monitoring utilities.
  • Provide redundant solutions to minimize business disruption by taking advantage of our multiple sites


IT Operations Manager

  • Lead technical consulting engagements.
  • Interface with client executives to identify technical needs and to devise and execute strategic and tactical-level plans to surpass targets for system performance and availability.
  • Research and evaluate cutting-edge technologies whose implementation drives productivity and innovation.
  • Coordinate full lifecycle IT projects.
  • Establish and cultivate relationships with technology vendors and service providers.


IT Operations Manager Business IT Manager

  • Managed 30-person team of system network engineers, project and product managers, analysis, developers, help desk, and administrative personnel in all facets of Production, network and systems management for 6 data center locations in California and Hawaii.
  • Assessed Production system/application performance and formulated capacity plans.
  • Oversaw end-user technical support for more than 80 office locations with 4K users.
  • Coordinated high-level project teams.
  • Planning, Implementation, Maintenance and Migration of Exchange, AD infrastructure s .
  • Designing and implementing AD cross forest migration or new forests implementation across all Window s server platform
  • Planned and administered operating and capital budgets.
  • Strengthened enterprise security controls to attain 97 compliance with Microsoft security standards.
  • Spearheaded VMware server virtualization strategy that reduced physical datacenter server footprint by 60 .
  • Led overhaul of voice and data communications infrastructure, including circuits, switches and services to garner 700K in annual cost savings.
  • Instituted robust service level agreements SLAs to improve IT operating performance from 89 to 97 .
  • Established database administration team to oversee security, configuration, patching, disaster recovery and performance optimization for database operations in Microsoft SQL Server 2000 and 2005 and Oracle 9i and 10g RAC.
  • Managed technology, including: Exchange, Active Directory, VMware, Cisco and EMC.
  • Expert level SAN/NAS evaluation and migration for EMC-DMX and NETAPP-FAS.


Sr. System/Network Engineer IT Manager

  • Supported over 1500 nodes and over 200 production servers.
  • Migrated users from NT Domain Exchange to Active Directory and Exchange 2000 later to Exchange2007.
  • Troubleshooting of Exchange 5.5 and Exchange 2000 client and server problems
  • Certifying patches/upgrades for application in production environment in close partnership with the messaging engineering team/resources.
  • Designing and implementing AD cross forest migration or new forests implementation across all Window s server platform
  • Conduct daily support for department Data Center network involving firewall, switches, routers, load balancer and Windows/Unix system Consult network problems on Layer 2 related to STP/VTP and Layer 3 related IP planning and routing protocols.
  • Implement and support ether channel on the core switches for devices redundancy.
  • Implement and support HSRP technology among Cisco routers and switches. maintenance and upgrades.
  • Develop and maintain accurate network documentation Visio diagrams to provide management with proper understanding of organization need.
  • Provide technical support to both in-house staff and user departments for all network services.
  • Administrated DNS/Exchange/Terminal server.. Set up WAN connection between gateway and ISP.
  • Set up the enterprise network with Cisco 5500 and 6500 series switches. Deployed network security policy.


Sr. System/Network Engineer Production and Development Support

Engaged, and held responsible for the entire cycle of planning and architecting the network structure, for WEB base application including long and short-term strategic decision-making forecasting, logistics and operational efficiency. Assisted in designing, and develop network infrastructure for Web base Applications

  • Manage Cisco IOS, Routers, Routing, and Troubleshooting
  • Switch port movement move server users between Vlan's
  • Manage and maintain enterprise level NT 4.0 network including PDC, BDC DHCP IIS servers,
  • Protocols: TCP/IP, IPX, SNMP
  • Support of various WAN protocols and technologies, like Point-to-Point, Packet
  • Switching Frame-Relay , Circuit Switching ISDN , and Dial-Up Services.
  • Maintain living security standards, document and monitor overall network integrity
  • Daily network duties includes and not limited to, marinating 60 NT servers 15 windows 2000 server:
  • Configure and administrator CISCO's catalyst switches 1800,2900,3500XL . Manage only catalyst 5500 and 6500.
  • Configured and Implemented Cisco's Local Director redundancy and for load

balancing infrastructure.

  • Developed and implemented Citrix Win frame Terminal Windows NT Based Access Servers
  • Research and developing and deploying Management System tools for NT throughout the company System Tools includes:BMC Patrol Agent, Compaq Insight Manager, Cisco's Vital Agent, HP ManageX
  • Managed and maintained enterprise level NT 4.0 network including PDC, BDC, DNS,DHCP, WINS , IIS server, and Exchange Server.
  • Ensure logs audit user accounts, maintained proper rights and audit security Violations


Sr. System Network Engineer

  • Managed enterprise network operations, including: network security, infrastructure support, mail administration, policy development, disaster recovery, performance management and system upgrades.
  • Implemented and optimized servers, network and mail services and database systems.
  • Daily network duties included, but were not limited to: marinating 60 NT servers and 15 windows 2000 servers.
  • Configured and administrator for CISCO's catalyst switches 1800, 2900 and 3500XL .
  • Managed only catalyst 5500 and 6500.


Network Engineer/Project Manager and Logistics Coordinator

  • Hired as Network Engineer to plan and manage network implementations and to provide advanced-level support to clients with more than 1K users on SAP, Citrix, Lotus Notes and IBM Mainframe systems.
  • Promoted after just 1 year to direct hardware and software integration as well as help desk solution implementation projects.
  • Oversaw Y2K compliance and documentation programs for client servers and hardware.


Technician/Account Manager

  • Coordinated implementation and management of solutions at client accounts.
  • Configured, installed and supported network and system technology infrastructure.
  • Trained and coached client team members.
  • Surpassed forecasted sales growth goals by 10 .

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