SUMMARY

• More than 20 years of extensive hands - on experience in PMO, Project Management, Business Analysis, Team Management, Agile, Scrum, Client interaction & Business Relationship Establishment, SDLC, Mobile, Cloud, Social Media, Big-Data, E-Commerce, Digital Marketing, SCM, ERP, Enterprise Application Integration (EAI), ETL, Data-warehouse, Marketing, Digital Marketing, Sales, Pre-Sales, PR, Off-shore management for various sectors including Banking, Finance, Telecommunication, Information Technology, Retail, E-Commerce, Consumer products, Health-care, Pharma, Bio-tech, Entertainment, Media, Government, Non-profit, Real-Estate, and Manufacturing.
• Worked for prestigious organizations such as Confidential
• Managed successfully many Full Life Cycle of Software & Business Programs & Software Development Life Cycle (SDLC) involving writing charter, planning, policies & procedures, client/user interaction, requirement gathering & analysis, user interviews, data discovery, architecting, setting branding standards, high level design (HLD), low level design (LLD), prototyping, designing, developing, code reviews, testing, UAT, integrating, deploying, documenting, maintaining & auditing.
• Specific hands-on technical expertise in JIRA, Confluence, Agile, SCRUM, Kanban, Scaled Agile Framework(SAFe), Rally, Microsoft Project, IBM Rational Suite, Clarity, Water-fall, SQL, Visio, Gliffy, Lucidchart, Zendesk, SharePoint, Microsoft Office, O365, Word, Excel, PowerPoint, Outlook, Drupal, Tableau, SugarCRM, SQL Server, Oracle, Google Docs, Google Analytics, Google AdSense, Google AdWords, SEO, Azure, AWS in Windows, UNIX, Linux, Cloud, mobile iOS & Android environments.
• Met challenges, matrices and deadlines on regular basis, exceeding expectations.
• Possess very strong communication, leadership, and interpersonal skills.
• Multi-skilled. Asset for any organization & team. Contributor and difference maker.
• Excellent strong team player. Built and managed teams of different sizes.
• Consistently ranked as a top performer. Very innovative in approach.

PROFESSIONAL EXPERIENCE

Confidential, Secaucus, NJ

Project Manager / Product Owner

Responsibilities:

• Leading development of new responsive website and mobile apps (iOS & Android).
• Managing vendor teams based in Canada, Dallas (USA) and Mumbai (India).
• Maintaining product backlog, prioritization of user-stories and creating Sprints.
• Facilitating daily Scrum calls, Sprint planning meetings, demos & retrospectives.
• Capacity planning, assigning story-points and efforts estimations.
• Creating Sprint calendar and setting up pre-grooming & grooming meetings.
• Migration of email and data to Microsoft Office 365.
• Status reporting to business governance council and to key stakeholders.

Environment: Agile, SCRUM, JIRA, Confluence, Rally, Android, iOS, Microsoft Office, O365, MS Project, SharePoint, Kanban, Google Docs, Google Analytics, SQL, Endeca, Weblogic, Cloud, AWS, Azure, Tableau, Mongo DB, Oracle ATG Web Commerce.

Confidential, Raritan, NJ

Product Owner (PO) / Sr. Functional Lead / Project Manager

Responsibilities:

• Leading development of mobile apps (iOS & Android) and web applications.
• Managing vendor teams based in Brazil & India.
• Responsible for maintaining the product backlog.
• Prioritization of user-stories and creating Sprints.
• Requirement analysis and creation of functional specs documents (FSDs).
• Facilitating daily Scrum stand-up calls resolving team questions and blocks.
• Ensuring UAT validation and sign-off on planned time.
• Guiding product development.
• Establishing & communicating the product/business vision.
• Directing what to build and in what sequence.
• Fine-tuning and focusing the vision with the team.
• Producing successful product releases.
• Creating documentation and user-guides.
• Ensuring compliance internally and externally as per FDA guidelines.

Environment: Agile, SCRUM, JIRA, Rally, Visio, Mobile, Android, iOS, Google Docs, Google Analytics, Tableau, Acquia, Drupal, Microsoft SharePoint, Microsoft Office, Excel, PowerPoint, Word, Outlook, MS Project, Clarity, PMX, Cloudera, Hadoop, SAP.

Confidential, NYC, NY

Sr. Project Manager

Responsibilities:

• Managed vendor teams based in South Africa, India & USA.
• Requirement analysis and creation of requirement documents with logic flow-charts.
• Set-up JIRA as Agile Project Management tool. Integrated plug-ins e. Confidential . Gantt chart.
• Configured wiki Confluence for centralization of documentation.
• Established processes for Software Development Life Cycle (SDLC).
• Created RFPs (Request for Proposals).
• Instrumental in successful product releases.
• Setup and customized Zendesk for customer service and engagement.

Environment: Agile, SCRUM, JIRA, Confluence, SAFe, Kanban, ServiceDesk, Lucidchart, Zendesk, Mobile, Trello, Google Docs, AWS, Azure, .NET, SQL Server, SSL certificates, Microsoft Office Suite, Excel, PowerPoint, Word, Outlook, MS Project.

Confidential, Hamilton, NJ

Sr. Project Manager

Responsibilities:

• Managed projects of data security, audit & compliance, meeting stiff deadlines.
• Handled IRS Safeguards Audit, Data-Reliability-Audit (DRA) & KPMG audit.
• Created data-flow diagrams, documentation, policies & procedures.
• Implemented safeguards used to protect the confidentiality of Federal tax return information (FTI) furnished by the Internal Revenue Service (IRS) and Office of Child Support Enforcement (OCSE) under the provisions of Internal Revenue Code.
• Ensured compliance to meet the safeguarding requirements, which include computer security, secure storage, proper disposal, employee awareness programs etc.
• Managed responses of Safeguard Security Report (SSR) & Corrective Action Plan (CAP) worksheet as per Safeguard Review Report (SRR) according to IRS Pub 1075.
• Identified processes, procedures or systems within the agency with inadequate security controls, which can lead to the breaches, compromised data & security incidents of potential criminal acts. Tracked and mitigated the security risks.
• Interacted with other Government agencies & vendors such as Xerox, Protech etc.

Environment: Agile, SCRUM, SAFe, JIRA, Confluence, Rally, MS Project, UML, Mobile, Water-fall, Visio, IBM Rational ClearCase, ClearQuest, Software Configuration Management (SCM), Big-Data, Microsoft Office Suite, Excel, PowerPoint, Word, Outlook, SharePoint, Java, J2EE, Java-Script, HTML, XML, JSON, ActiveX, C#, ASP.NET, VB.NET, VBScript, SQL Server, Oracle, IBM Benchmark Center, IBM AIX.

Confidential

Sr. Program Manager / Project Manager / Product Owner / Scrum Master

Responsibilities:

• Managed every aspect related with the various projects for different clients including Mobile, ETL, E-Commerce, Social-Media, Cloud, web-marketing, Big-Data & Security.
• Responsible for the overall scope, cost, and schedule for multiple projects.
• Responded to RFPs (Request for Proposals) and did price negotiations.
• Managed overseas teams in different time-zones.
• Built mobile apps for Confidential Realty.
• Coordinated StoryMapping activities. Created Sprint timelines. Managed dashboards.
• Organized Sprint planning meetings and prepared the Sprint Backlog (SBL).
• Defined exit criteria of Definition of Done (DoD) for Product Backlog (PBL) items.
• At the end of a sprint cycle, held "Sprint Review Meeting" and the "Sprint Retrospective". Maintaining “Sprint burn down chart” updating daily progress.
• Coached and mentored less experienced team members.
• Juggled multiple projects at the same time. Managed high-paced multi-tasking.
• Integrated social media such as LinkedIn, Facebook, Twitter, Pinterest etc.

Environment: included Agile, SCRUM, JIRA, Confluence, Scaled Agile Framework(SAFe), Rally, MS Project, Water-fall, Visio, SugarCRM, Drupal, Gliffy, Microsoft Office Suite, Excel, PowerPoint, Word, Outlook, SharePoint, Google Docs, Cloud, Virtualization, Storage Area Network (SAN), VMware, vSphere, ESX, C#.NET, ASP.NET, VB.NET, ADO.NET, VBA, IIS, SQL Server, Asterisk, HTML, XML, Java, J2EE, Java-Script, JSP, PHP, Linux, Ubuntu, PHP, Postfix, atMail, MySQL, E-commerce, Big-Data, Hadoop, iOS, Android & Mobile Apps.

Confidential, Warren, New Jersey

Project Manager/Lead/Architect

Responsibilities:

• Led self-serve initiatives with the Point-Of-Sale (POS) solutions such as starting the project from the scratch for self check-out units at stores.
• Extracted intelligence from the field data the application generated, such as diagnostics information with different models.
• Put together the plan for measuring productivity & revenue generation by sales persons and technicians at the stores thus planning the right headcount per location.
• Technical environment included MS Project, Visio, UML, ASP, .NET, C#.NET, XML, JAVA, J2EE, JSP, JavaScript, VB.NET, VBA, SQL Server, VMS, Weblogic, ADO, Oracle Application Server (OAS), IIS, HTML, VBScript, JavaScript, & VisualStudio.NET.

Confidential, NY

Architect/Developer

Responsibilities:

• Interacted business to gather requirements & created prototypes/proof-of-concepts.
• Designed & Developed web application using ASP, VBScript, JavaScript & HTML.
• Log utilities for reading IIS & Windows NT server log.

Technical environment: ASP, VBScript, JavaScript, HTML, VB, COM, IBM MQ Series, Oracle, .NET, IIS, PL SQL, MS Project, Visual Interdev, VSS & Mainframes.

Confidential, Pittsfield, MA

PM / BA

Responsibilities:

• Confidential Plastics had 6 plants at different locations locking billions of dollars in inventory at the plant stores. Implemented, performed analysis, customization & enhancements of advanced new ERP (Enterprise Resource Planning) EMPAC (Enterprise Maintenance Planning and Control) comprised of Asset Management, Work Management, Stores & Inventory Management for effective inventory & asset management. Migrated data from legacy to new system with data scrubbing using tool D-Link.

Technical environment included: AS/400 IBM9406 Model 320, OS/400 V3 R2, COBOL, CL/400, SQL, Visual Basic, Access, QUERY, DB2, Rally & Reflection.