PROFESSIONAL SUMMARY

• Result driven project and program management professional, highly skilled in directing full life cycles for complex, multi site programs and initiatives facilitating corporate growth. Proven ability to deliver substantial revenue, productivity and quality improvements through well managed, process oriented on-time projects. Outstanding capabilities in resource leveling, resource loading, team building, team consensus, budget management, developing project scope budget, timelines and deliverables , customer relationship, cost avoidance, continuous design and quality improvements and reporting and presenting status to senior management for multiple projects.
• 11 years of extensive experience in Information Technology as Project Manager involving Technology / Process Management for Web-Centric and Client / Server projects using Waterfall and Scrum and Agile methodologies. Expertise in evaluating business scenarios and user needs. Executed projects in various capacities - Supply Chain Management, ePublishing, eCommerce, Healthcare and eGovernance.
• Recommended and delivered appropriate Business and Technology Solutions TnM or FPP, as required for GE, Maxtor and SmithBucklin opportunities as I have a good understanding of industry trends, challenges and business imperatives. Have extensive knowledge and experience of Operation's work as was involved in handling a complete IT Business Unit for one of the clients.
• Well versed with Project Management Office PMO activities as have been involved extensively in PMO setup and automation for various clients. Successfully handled client interactions and responsibilities for multiple projects simultaneously. Managed and delivered various successful IT projects for reputed clients like Pearson, Maxtor, GE and SmithBucklin.

QUALIFICATIONS PROFILE

• Proven Project Management skills Project Management and Execution, Resource Management, Budget Management, Cost Estimations, Risk Management and Escalation handling.
• Executed projects using following PMI guidelines and well versed with PMP processes. Have 35PDU training required for PMP Certification, would be appearing for the certification soon
• Process oriented approach have implemented best practices for design and execution that have resulted in significant savings for clients
• Meet all target goals by identifying and tracking high risk areas by implementing risk mitigation early and contingency plans as needed, through proof of concept and by maintaining constant communication with program/project stakeholders.
• Specialist in use case analyzing, UML modeling for visualizing, specifying, constructing and documenting the artifacts of an application platform interface, Quality assurance techniques and tools Technology Process management Team building and Leadership Change Management Configuration.
• Expertise in MS Project, MS Visio and Rational Tools
• Outstanding record of delivering innovative technical solutions and business process improvements for Scrum and Waterfall cross technology projects
• Proven experience in implementing quality and compliances like SOX compliance, dPMM and mentoring the team members to follow these standards and processes.
• Organized and optimized approach to project scoping, designing, task assigning, and task prioritizing to minimize overall costs and maximize output across multiple projects.
• Excellent interpersonal, collaborative, diplomatic, and documenting skills.
• Highly effective communicator with demonstrated success collaborating between clients, technical engineers, and senior management.

PROFESSIONAL EXPERIENCE

Confidential

Project Manager

Confidential project automates the entire workflow of the law firm and also consolidates the entire historical and current data into the database for various reports and analysis.

• Project execution methodology for this project is SCRUM and Agile development.
• Prepared the project management plan and worked on Iterative Sprint Oriented plan for this projects as client was expecting quick results.
• Prepared PnL sheet for project budget and worked on profitability calculations of the overall account.
• Used Analogous Estimations and Cost Benefit Analysis for cost estimations and prepared a cost baseline to measure and monitor cost performance of the account.
• Proposed and implemented distributed architecture to implement Wilentz applications to provide vertical as well as horizontal scalability
• Implemented SOX compliance processes for optimum outputs from each sprint of the project.
• Coordinate the development and implementation effort within onsite and offshore team consisting of functional analysts, the front-end developers, database developers, testers and quality assurance team members.
• Provide methodology guidance and support to the team for functional understanding and documentation.
• Coordinating with quality assurance group, configuration control board and senior management to manage and discuss the overall health of the project.
• Preparing client presentations and reports for senior management reviews and to report the status of the account.

Environment: - MS Project, MS Visio, MS office, RUP, SQL Server 2005, Java/J2EE, JavaScript

Confidential

Project Manager

Confidential Regional chapters in addition to the Association Headquarters SmithBucklin requires a couple of new systems for their headquarters and for its regional chapters. Chapter Back Office Project is the system for chapter leaders to manage their regional chapters. Association Headquarters Project' is the system developed for headquarter functioning and is integrated with Chapter Back Office .

• Proposed and implemented layered architecture to implement SmithBucklin applications to provide vertical as well as horizontal scalability
• Involved in initiation and planning of the projects that included preparation of preliminary project scope statement and scoping.
• Prepared the project management plan for both the projects of SmithBucklin and worked on Rolling Wave Planning for these projects as timelines were stringent.
• Leveraged SCRUM methodology for Project Management.
• Prepared PnL sheet for project budget and worked on profitability calculations of the overall account.
• Used Bottom-Up Estimation for cost estimations for both projects and prepared a cost baseline to measure and monitor cost performance of the account.
• Implemented SOX compliance processes to yield maximum and optimum output from each phase of both the project.
• Opted for phase wise approach to develop the applications as per requirements that uses iterative model to address business continuity.
• Coordinate the development and implementation effort within onsite and offshore team consisting of functional analysts, the front-end developers, database developers, testers and quality assurance team members.
• Provide methodology guidance and support to the team for functional understanding and documentation and in technical design.
• Coordinating with quality assurance group, configuration control board and senior management to manage and discuss the overall health of the project.
• Preparing client presentations and reports for senior management reviews and to report the status of the account.
• Identifying risk and implementing Risk Mitigation Strategy using FMEA.
• Bagged the award for Best performing Team from the client and got a new project contract of 1million.

Environment: - MS Project, MS Visio, MS office, RUP, DOTNET Nuke, SQL Server 2005

Confidential

Project Manager

Infra requires revamping of existing billing calculator and adding new enhancements to functional calculator. Changes are required in reporting for both the billing and functional calculators, performance check on the new applications, migrating data of existing calculators to new applications and preparation of user documentation.

• GE follows dPMM methodology to execute its development and enhancement project. Aligning project execution activities for new applications in coordination with dPMM process.
• Led the team by example by learning and coaching the team members about all the internal GE quality processes to be implemented in the projects
• Prepared Project Management including preparation of Project Plan, Quality Processes for quality deliverables, Risk Management, Resource Ramp-up / Ramp-down and controlling the overall cost of the project for Billing and Functional calculator.
• Introduced Shared Resource Model, wherein resources worked across multiple projects as per the project requirement and domain / technology expertise. Resource and expertise utilization is optimum in this model. Received Outstanding Achiever Award for implementing Shared Resource Model and achieving results faster than anticipated.
• Review of QA plan, review schedule and managing timely deliverables as per dPMM tollgates defined.
• Introduced customized automated code review tools to the client instead of manual code review process that was being followed in GE in earlier projects. This resulted in improvement of review efficiency from 60 to 95 .
• Onsite Co-ordination and effective KT to offshore team.
• Planning and implementing Change Management Process and holding meetings with the client for analyzing Change Requests and getting work and time approvals for new change requests.
• Implementing SOX compliance for new application development process and mentoring the team members to follow SOX standards.

Environment:- MS Project, MS Visio, MS office, Java / J2EE, SQL Server 2005, Oracle9i, Mercury Suite, VSS, PL/SQL Developer, Toad

Confidential

Project Manager

Confidential has many projects being executed. To coordinate these projects and consolidating and reporting data for these projects successfully requires PMO setup. PMO is the mechanism to address common project management issues in an organization in order to support and facilitate smooth successful execution of project. Achieving success for PMO requires automation of PMO functions since there are many inter-departmental transactions and data coming in from many input points.

• Involved in strategic planning of setting up PMO for a business unit with a turn over of 30 million.
• Defined the process and templates for 1. Project Coordination and Reporting, 2. Reviewing and Controlling, 3. Compliance Improvement
• Designed techniques to measure Variance Analysis, Schedule comparisons and Performance Measurement using different statistical and mathematical techniques.
• Defined graphical representation of review and management reports and designed a consolidated dash board for representing complete status of the business unit.
• GE recognized this PMO setup as most efficient reusable system and promoted it to other GDCs with our team consulting.
• Defined the process for SLA definition, implementation and monitoring at GDC level for GE.
• Emphasis on ensuring consistency and uniformity in projects
• Defining process for Communication facilitation Official Reporting to GE , New Report requirements, Alerts/Escalation
• Promoted consistency and uniformity in project management processes across multiple projects
• Introduced a comprehensive archiving process for project performance data through a central repository for analysis and reporting.
• Providing a centralized point of reference for project management practice
• Understanding the requirements from senior management and GE stake holders and freezing automation requirements.
• Managing and coordinating development of PMO application and leading the team of developers and testers to fully automate PMO process.

Environment: - MS Project, MS Visio, MS office suite, RUP, Java / J2EE, SQL Server 2005, VSS, Struts framework, JSP

Confidential

Project Manager

Confidential project was support and maintenance project for various demand and supply systems used to support Maxtor's Short and Long term Planning. Maxtor Corporation required automation of Customer Planning and rule based Demand Planning processes to centralize these processes and to integrate various department functionalities associated with these processes. Maxtor required highly robust and scalable systems that had to be implemented at various locations with variant profile end users.

• Provide project leadership to a team of 40 resources for different applications of Customer, Supply and demand planning
• Overall project handling, onsite co-ordination and complete ownership of multiple technology tracks
• Mapping and understanding business processes being followed in Maxtor to the systems to be developed
• Prepared Project Schedule and Schedule Baseline by using Schedule Network Analysis and Critical Path Method
• Holding Meetings with the client for analyzing future enhancements and change requests
• Designed a training program for team members about Maxtor's Business Processes and Quality Processes to be followed during project execution
• Proposed Six Sigma and SCRUM to be followed for different projects and the results were highly appreciated by Maxtor's senior management.
• Mentored team members for using RUP and the Rational Tools to redesign process workflows
• Finalizing the project plan and schedule for the new requirements and developments
• Implementation of these systems generated a profit of 90000 per month for Maxtor to start with
• Reviewed database modeling and designing for custom applications for Short Term Planning Applications
• Trained and mentored functional analysts in the UML syntax and artifacts Use Cases, process models, etc.
• Planned implementation of Configuration and Change Management using Visual Source Safe and Remedy
• Reviewed and enhanced standard project life cycle document templates to be used in all tasks in Maxtor project.
• Organized and reviewed businesses internal control processes documentation within line of business operations
• Identified and implemented solutions designed to mitigate risks for multiple interlinked applications and monitor them for continued effectiveness
• Was involved in contract closure and administrative closure procedure

Environment:- MS Project, MS Visio, Oracle 9i, SQL Server 2000, Visual Source Safe, UML Tools and Techniques, Toad, Erwin, MS Analysis Services

Confidential

Project Manager

Confidential application was a collaboration of various sub applications, that included Client-Server applications, web-based applications, back-end applications Feeds and on-line Internet applications Vignette and CF . The HEPM was data core of the Pearson Higher Education product information. This constantly updated system was the source of book reports, sales manuals, course code catalog price lists, searchable and browse-able, catalogs on web sites, information in Socrates on sales force laptops, new book information NBI etc.

• Managed Onsite/ Offshore development and production support team, client interaction, project costs and schedules
• Prepared of project estimates and work breakdown structure using functional analysis
• Created and implemented design procedures that increased team efficiency, client satisfaction and slashed error rate.
• Introduced new techniques for data collection and compilation for project management workbook and project status reporting
• Created and maintained project plan including schedule plan, quality plan and cost budgeting, tracked milestones and was responsible for SLA compliance
• Evaluated and managed vendors and resources for multiple tracks
• Reviewed mapping of current business processes with the database objects as and when required
• Coordinated Application Management Researching prerequisites and Applying Fixes, Updates and Upgrades
• Worked closely with database team for Porting data from 8.1.7 to 9i and Database Management Refresh, Export Import, Backups Recovery and Database Tuning
• Monitored Security Management activities Creation of new users, granting privileges
• Reviewed Verification Test To check proper installation and running of all processes and reports
• Reported and presented all support issues with their resolutions and feedback to senior management

Environment: - MS Project, MS Visio, Oracle 8i / 9i, StarTeam, UML Tools and techniques, PVCS, VSS, UNIX scripting, Toad

Project Manager

This project was an Oracle Applications Up gradation Project from Version 11.0.3 to 11i. Technology used was Oracle Applications 11i Financials with operating system as Sun Solaris, Oracle 9i as database and Oracle 9iAS as application server.

• Prepared Project Plan and Project Cost Management Plan
• Worked on resource loading and resource leveling for onsite and offshore resources
• Responsible for offshore team co-ordination and client interaction to understand client's expectations
• Prepared Schedule Plan for project deliveries as per client's requirements.
• Prepared the project plan for the upcoming enhancements and planning resource utilization.
• Application Management Researching prerequisites
• Implemented Risk assessment by maintaining a Risk Register consisting of recommended corrective and preventive actions
• Reviewed Customization of forms, reports, SQL Scripts for General Ledger, Accounts Payable, Financial Accounting Receivables and Sales Compensation
• Defined the complete testing strategy that included test plan and templates for unit testing, performance testing, integration testing.
• Planned and reviewed applying Fixes, Updates and Upgrades
• Responsible for reviews of Test Scripts To check proper functioning of the application, Unit Testing, System Testing and Integration Testing.

Environment: - MS Project, Visio, RUP, UML Tools and Techniques, Oracle Applications 11i Financials , Oracle8i / 9i, Toad

Project Manager

Budgeting System was complete turnkey project designed, developed and implemented for Indian Patent Office IPO and CWC. Objective of this project was to improve information flow of grants and funds for budget section, establishment and finance.

• Team co-ordination and resource assignation for the system to be developed
• Responsible for client interaction to understand client's expectations at all the stages of the project
• Involved in initiation of the project, Initial discussions, Preliminary Study and Submission of technical proposal
• Prepared project plan and schedule for deliverables
• Convinced management to sponsor training for team members on UML and Rational tools.
• Mentored the team for preparation of technical design documents as per requirements
• Modeled processes using UML diagrams
• Prepared plan for site preparation, installation and creation of database
• Prepared Configuration Management Plan and monitored closely the activities associated
• Prepared a Dependency Determination chart and aligned project tasks accordingly
• Responsible for mentoring the team in coding of Expenditure, Estimation and Allocation of Budget Modules

Environment: - MS Project, MS Visio, Java/J2EE, VSS, Oracle 8i/9i, PL/SQL, Unix scripting, SQL Server 2000, Toad

Project Manager

Confidential was a custom developed product for government and district /zonal level hospitals. This product was implemented at multiple locations with required customization as per the needs of the individual hospitals. The software had following important modules:- Registration, Investigation, Central Admission, Out Patient, In Patient, Casualty Management, Medical Records. These implementations were executed as different projects and within Aug, 2000 to Oct, 2002, I was responsible for three implementations. Details of HIS project and dates for implementation of three hospital implementations are as follows:-

• Prepared project budget and PnL sheets to keep track of implementation costs
• Team co-ordination and client interaction to understand client's expectations
• Researched and implemented production methodologies and document systems that introduced a cohesive development team approach rather than an individualized task outcomes. This resulted in team skill set utilization and accomplished tighter schedules
• Prepared phase wise project plan and phase wise schedule plan for deliverables
• Planned and designed quality assurance system to organize project assets, reduce time and locate assets.
• Mentored the team for study and preparation of Design Documents
• Worked with database team and functional analysts to design the database and Data Normalization
• Mentored the team members for Design and Coding of Backend Procedures and Functions, Database administration and Performance tuning.
• Prepared project status reports for clients and senior management and presented profit analysis for the implementations conducted

Environment: - MS Project, MS Office, Oracle 8i/9i, PL/SQL, UML Techniques, Unix scripting, Developer2000, Toad, MS Visio, Java/J2EE

The objective was to improve information flow in Administration departments such as establishment, finance and human resources. It includes complete management of Payroll, Leaves and Advances, Budgeting, Workflow Management, Document Tracking.

• Initiated and implemented web based system for client prototype review
• Provide methodology guidance and support to MICT about using Rational tools and RUP on implementation projects.
• Designed, developed and implemented several processes that served as the foundation for paperless departments including MIS reporting, budgeting and tracking.
• Responsible for team co-ordination involving functional analysts, developers, testers and support team
• Interacting with client to understand client SLAs and expectations
• Prepared quality control measurements, quality baseline and quality checklists
• Involved in Initial discussions, Preliminary Study and Submission of technical alternatives.
• Mentoring the team for site preparation, installation and creation of database
• Interaction with the team for object creation and Performance Tuning
• Responsible for resource planning and allocation
• Mentoring the team for UML and reviewing use case preparation and process flows
• Guiding the team for development of Leaves and Advances Module.

Environment: - MS Project, MS Office, Oracle 8i/9i, PL/SQL, Unix scripting, Developer2000, Toad, MS Visio, Java/J2EE

Confidential

Project Lead

Role Summary:

• Facilitated Requirements elicitation from the stakeholders and gathered the vision and scope definition for the project.
• Prepared project plan and schedule for deliverables
• Assigned and prioritized tasks for the team.
• Prepared routine reports on the progress of assigned tasks, identifying and resolving project constraints.
• Controlled overall costing of the projects.
• Prepared resource estimations and planned for resource ramp-up and ramp-down.
• Handled all client related issues and escalations during the execution of the project.
• Monitored the quality related artifacts and processes to be followed for project execution.
• Mapped the existing system process flows to the new requirements and identified Process gaps by performing a Gap analysis and documented the areas that required changes.

Environment: - MS Project, MS Visio, UML

Confidential

Windows based application designed and developed for JLN Society Library. Handling the proper operation of the library manually was a cumbersome job as tracking of book was very difficult. This system improved and automated the following processes of the library:- Acquisition, Issue and Return, Tracking the status of books and membership details.

• Prepared the Business Process workflows to document the library process for various member types.
• Followed a Use case driven approach to re-engineer and document workflows.
• Assisted in forming a Project schedule and required man hours based on the project scope and the availability/efficiency of the developers.
• Developed Integration Test Plan which was used by functional team as well as development team for doing a detailed testing on the business application.
• Compiled a User Training document to train users in understanding the workflow and working with the System.
• Worked with developers to determine feasibility of requirements and developed project documentation for the toolset.

Environment: - Oracle 7.x, PL/SQL, VB5.0, UML Tools and Techniques, MS Project, MS Office

Confidential

Business Analyst

Computerized Aptitude Test was a window-based application designed and developed for online testing center. This was an online computerized testing application that keeps track of every candidate who appears for the test and given a unique number. Based on the previous score and intelligence candidate was given complexity and area of questionnaire. Features like Multi-user, Question Bank, Administrative Tools, and Quick Report Generation were incorporated in this system. All the parameters of this system like time, number of questions, field of questions were configurable as per the requirement.

• Defined the scope of the project and prepared a vision document based on interviews with stakeholders.
• Identified the key business processes and documented the entire process flow identifying the business processes that can be automated.
• Prepared test plans and executed all levels of Unit, Integration, User Acceptance and Regression testing using test cases to endure that the forms conformed to the specifications of business requirements.
• Conducted regular walk-through with developers and followed the waterfall methodology in software development.

Environment: - UML, MS Office, Oracle 7.x, PL/SQL, FoxPro, VB5.0

Other Involvements

Technologies works for many big clients spanning in different domains. Time to time HCL has to respond to new business opportunities provided by existing or new clients in order to expand the business arena. Various teams work in coordination to respond to these opportunities. Presales activities involved preparing strategically responses for business opportunities.

• Prepared responses for Request for Proposals RFP and Request for Information RFI for web-centric, client-server and testing opportunities by coordinating with internal stakeholders and relevant technology practices.
• Managed the team for Knowledge Management Application developed for maintaining Reusable Components for responding to various business opportunities.
• Provided supply chain management domain inputs for creation of reusable components and key business solution components and frameworks.
• Worked closely with technical team to prepare technical architectures to be proposed in the response for RFPs.
• Worked closely with Sales teams to address TnM / FPP business opportunities.
• Coordinated and actively participated in Onsite and Offshore Client presentations showcasing HCL's capabilities and expertise.
• Materialized many new projects worth 10 million- 50 million for different clients as a result of collective team effort.
• Developed and proposed project execution methodology, proposed delivery schedule and effort estimation.
• Developed effort, resource and cost estimation matrices for providing ball park as well as accurate estimations for the projects.
• Introduced Reusable Components concept for RFP and RFI responses and designed a central repository for maintaining these components. Senior management appreciated and implemented this concept and this was spread across the organization to different business units.
• Worked with finance team to prepare financials Payment structure and payment milestones, for opportunities provided by clients to respond.