Summary

• An accomplished IT professional with significant experience in world-class corporations directing technical staff and projects. Depth of expertise in application systems development and support of Corporate Financial and Healthcare Systems. Senior relationship manager to high level business executives. 14 years of banking experience in G/L and A/R with B of A acquisitions BkB and Fleet .
• Senior technical project manager for a Finance Systems G/L, A/P, F/A, P/R, Budget consolidation project that achieved a reduction of 70 FTE and a savings of 1M in support costs. Personally directed a cross-functional team that increased peak performance on a large eCommerce store by 300 in one weekend.
• Received PMP Certification and Scrum Master CSM Certification. Awarded Business Partner of the Year Award.

Experience

Confidential

Senior Project Manager

As a consultant- Project managed both the business and technical side of the EHB Pediatric Dental project at Tufts Health Plan. This is a key component of Healthcare Reform and the Affordable Care Act ACA . Used standard EDI transactions for enrollment 834 , paid claims 837D , and status/error handling 277CA . Conducted full life cycle of project management from project charter and kick-off meeting through requirements, development and on-going business and technical working group meetings. Business PMO administrator. Prepared monthly project status reports using Visio and Excel .

Confidential

Senior Project Manager

As a consultant - Managed a strategic software development project for the Underwriting Division of Blue Cross Blue Shield of Rhode Island. This was a full life cycle project that used the BCBSRI project life cycle methodology. Hired two developers and managed them through the term of the engagement. The project was completed on time and on budget and saved 1.6 Million annually in support and processing costs. It also sharply reduced the turn- around time to rate a large client and supplied a sound base of data for management reporting. Prepared team and management presentations using Visio and PowerPoint.

Confidential

IS Project Manager

• Managed a wide range of business and technical projects including Pharmacy Systems development and deployment for over 7,000 pharmacies nationwide. CVS/CareMark is a world leader in the Healthcare Industry and is the 6th largest corporation in America. The development platform includes Java /J2EE, UNIX, Initiate, Informatica and Oracle on Sun and IBM.
• Prescriber Task Force Led a cross functional team to develop both short and long term strategies for improvement of the quality and accessibility of prescriber data. Subprojects included Prescriber Store Search, HMS data maintenance and remediation, prescriber forward synchronization from legacy systems , and prescriber reverse synch to legacy systems . Prepared findings and presented to the Vice President and directors of Pharmacy Systems.
• Project Manager for implementation of Automated QA Testing that dramatically improved the flexibility and speed of functional testing capabilities.
• Project Manager for a project to provide Translated Label Information in 17 languages to comply with NY State regulatory requirements. Translated 68,000 multilingual SIGs, Disclaimers, Notice of Privacy Practices and Warning Labels.

Confidential

Systems Project Manager

As a consultant -Managed multiple projects on the Fidelity eBusiness Accounts Trade Team Including Active Trader Pro ATP and Fidelity.com

• Employ Fidelity Systems Development Life Cycle Techniques to successfully manage project deliverables.
• Use influence skills to consult with business partners to help define product requirements
• Work with business partners to help define and document desired solutions for the Active Trader Pro Fidelity.com products to address customer needs
• Work in multiple roles: project manager, facilitator, analyst, production support, process change analyst.
• Lead cross-company/cross function teams through the project life cycle, from requirements definition to product installation and post implementation support.
• Managing multiple projects simultaneously from requirements definition through implementation

Confidential

Manager

• Managed HR Information Systems and Operations for this world leader in practice oriented higher education.
• Led HR/Payroll vendor evaluation and selection process including definition of requirements, vendor presentations, and vendor evaluations, which resulted in the selection of PeopleSoft.
• Functional Team Lead - HR Business Process Engineering BPR and documentation of existing workflow.
• Implemented application systems enhancements to the annual salary administration process including annual merits, bonuses, and adjustments.
• Supported departmental applications and web pages including the Faculty and Staff Directory, Source Data Log, Orientation Data Base, and the HRM web site using Go Live and Dreamweaver.
• Peoplesoft HR, Payroll, and Security Training version 8.8

Confidential

Director

• Developed IT Strategic Plan for Global e-Commerce Business.
• Started as a consultant then hired as a permanent employee and senior eCommerce Technical Exec for a leading supply chain management company. Responsible for web development, professional services, web operations, and technical sales support. Managed a staff of 30 people in both Boston and Salt Lake City, reported to the CIO.
• Implemented advanced technology via the use of the Intershop Enfinity eCommerce platform with interface cartridges to the IFS ERP System, Java, and the IXTENS advanced promotions and e-coupons cartridges.
• Implemented peak performance enhancements that resulted in a 300 improvement on a large 1M Page Views / day ASP/Microsoft Windows/ SQL Server platform by redesigning applications, reorganizing databases, and reengineering the network. These peak time improvements responded to critical holiday and new product launch requirements.
• Developed Global eStores for the world's leading technology companies with multi-lingual and multi-currency capability. Utilize XML messaging and incorporate credit card authorization, fraud detection, taxation, shipping, and Electronics Software Delivery.
• Achieved high reliability and continuous improvement through employing ActiveWatch, WatchDog, and SiteScope web monitoring, incidence reporting, and 7X24 on-call coverage. Improved peak web site performance by 300

Confidential

Managing Director

• Senior IS executive for corporate systems servicing 25,000 clients in finance, HR, corporate administration, reported to CIO, staff of 60-65, budget of 10MM .
• Managed projects to consolidate Bank of Boston Financial Systems that streamlined finance operations in Maine, Vermont, Connecticut, Rhode Island, and Florida resulting in a savings of 70 FTE 3.5MM per year plus an additional 1MM per year in software support savings.
• Senior Relationship Manager supported the Chief Financial Officer, Chief Human Resources Officer, and the Senior Vice President for Corporate Administrative Services.
• Directed BankBoston's ERP systems including General Ledger, Accounts Payable, Fixed Assets, Budgeting, Payroll, and Human Resources. Responsible for Global ERP system selection for the US, Argentina, and Brazil. Final three vendors included PeopleSoft, Oracle, and SAP.
• Developed and integrated state-of-the-art applications including facilities management, PeopleSoft Human Resources and payroll, fulfillment, information security administration, signing authority, and financial forecasting.
• Selected for corporate reengineering project on the IS Design and Costing Team.
• Created Training Days that resulted in retraining mainframe staff into distributed and web based developers.
• A member of the Technology Review Committee TRC establishing the corporate technology architecture.
• Software hardware
• Microsoft Project, SharePoint, Word, Excel, PowerPoint, Access IBM J2EE, Websphere Application Server, Microsoft Windows Server, SQL/Serve, Visual InterDev, ASP, COM,.NET, SourceSafe Apache Oracle Sun Solaris, Java Intershop Enfinity, Cognos, Hyperion Essbase IBM DB/2 PeopleSoft Payroll/HR 8.8 Mercury Interactive Active Test, ActiveWatch Watchdog, Empirix RSW Test, SUN Sunfire, Netra IBM 9000XA-M204 Compaq Proliant clusters , Informatica, and Initiate