Project Manager Resume Profile
Houston, TX
Summary
- Project/Program Manager with 15 years of experience in IT Industry covering various domains like BFSI, Pharmaceutical, Airline and Government industry
- PMI Certified Project Management Professional PMP
- A dynamic leader who can plan, assign, manage, and review the work of project leaders, application system analysts and programmers engaged in requirements analysis, feasibility studies, preparing time and costs estimates of information systems.
- Established capabilities with customer Interactions at executive levels, comfortable in working with the cross functional and cross cultural environment
- Possesses excellent interpersonal skills and can communicate concisely at all levels.
- Stakeholder management skills, including ability to engage with, manage and influence internal/external stakeholders or other partners
- Proficient in management of Risks, Issues, Assumptions and Dependencies, including the escalation process
- Proficient with ITIL processes
- Competence in managing budget for the project to meet planned goals
- Worked for the major institutions: Pfizer, Amgen, JPMC, Singapore Airlines, ICICI Lombard, MSEB and BSE
- Worked in both development and production support
- Have worked with process improvements using lean six sigma methodologies
Skill Set
Project and Program Management: Manage large projects or multiple projects/tasks
Communication: Convey status to wide stakeholder's and keep the right people informed. Prepare documents information , presentations and flows
Technical savvy: Java J2EE, PLSQL, Crystal Report, Oracle data warehousing tools, SAP, PEGA, MS project, MS office and Visio
Team player: Can work in diverse team and help team work together as well and bring out the best from the team
Requirements analysis: Understand, analyze and capture requirements/business case
Organization: Knows where project information is
Problem solver: With the vast exposure to different scenarios and with the analytical quality, can identify risk and also provide solutions to technology and otherwise
Project Details
Confidential
Project | Build system for business partner management, billing and customer experience | |
Period | Confidential | |
Responsibilities |
| |
The Project | Direct Energy is the one of the largest retail providers of electricity, natural gas, and home services in all of North America. It operates in more than 46 US states 10 Canadian provinces and has more than 6 million customer relationships in North America. DE is backed by, and is a wholly owned subsidiary of Centrica, plc with over 20 million customers on both sides of the Atlantic. The project is a multi-year, multi-million dollar contract to build and run an IT Infrastructure, SAP IS Utilities Application, and a BPO. The current Project is being implemented for DE's Alberta market and is managed out of the Direct Energy location at Houston, TX with contributions from centers at Noida in India, Manila in Philippines, Guatemala city in Guatemala using a multi shore model | |
Size | Team | 450 |
Revenue | Confidential | |
Work Location | Confidential |
Confidential
Project | Confidential | |
Period | Confidential | |
Responsibilities |
| |
The Project | Portfolio contains transactional applications pertaining to manufacturing. Technologies and tools used are Enterprise document Management, Business intelligence tools like Informatica, Business objects, microstrategy etc., Enterprise applications LMS, QTP etc , Labware LIMS and SQL Lims and also home grown applications for interfaces using JAVA and oracle | |
Size | Team | 300 |
Revenue | Confidential | |
Work Location | Confidential |
Confidential
Project | Confidential | |
Period | Confidential | |
Responsibilities |
| |
The Project | Portfolio contains transactional applications pertaining to Global Commercial Operations, Manufacturing Operations , Enterprise document Management, Enterprise business intelligence, Enterprise applications LMS, QTP etc , Research and Development Informatics, Human resources, procure to pay, law and corporate compliance, finance and manufacturing and also data marts, data warehouses including BI tools like Informatica, Business objects, microstrategy and homegrown applications using JAVA, .NET, Oracle and sql server | |
Size | Team | 500 |
Revenue | Confidential | |
Work Location | Confidential |
Confidential
Project | Confidential | |
Period | Confidential | |
Responsibilities |
| |
The Project | PXED Pfizer Extended Enterprise Directory is a critical component of global Pfizer corporate Identity and access management infrastructure which provides identity management, authentication, single sign-on, and authorization and directory data services on a 24x7 high availability basis. The current set of products used in the PXED v1 infrastructure include Oracle Access Manager OAM , Oracle Virtual Directory, Novell e-Directory and Novell DirXML/IDM. A project has been completed to replace the directory product with Microsoft Active Directory Application Mode ADAM and the data synchronization product with Microsoft Identity Integration Server MIIS PXED V2 . | |
Size | Team | 40 |
Revenue | Confidential | |
Operating System | Sun Solaris, Windows 2003 Advanced Sever | |
Databases | ORACLE, MySQL | |
Software Language | Active Server Pages, Microsoft .Net framework, JAVA | |
Other Software | Microsoft Project Plan, MS-Office 2007, Softerra LDAP Administrator 2008.1, Microsoft IIS 5.0, IIS 6.0, LDAP, Oracle Oblix CoreID Identity and Access Management System, Oracle Octestring VDE 10.x, Novell E-Directory 8.7.x, and IDM2 | |
Work Location | Confidential |