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Project Manager Resume Profile

Los Angeles, CA

PROFESSIONAL SUMMARY

  • An experienced senior-level program/project manager that is oriented to the business aspects of project management, software development, and process improvement:
  • An experienced project manager well versed in the best practices in process and standards with a focus on completion of the project to the satisfaction of the business client. Not just on time and on budget but more important, a completion that meets the business needs and desires that caused the project initiation. Effective Project Management is not just using MS Project or templates or methodologies, like PMBOK, but it is the ability to adjust to the chaos of the many things that change during the execution of the project. Project Management is the attempt to manage through this chaos, which is constant change. I have the ability to achieve consensus by providing sound judgment and clear decision-making. I constantly work strategically while attending to daily operations. Over the many projects, programs, initiatives and efforts I have managed over the years, I have been successful in managing through chaos to success.
  • Setting up or enhancing the Program Management Office PMO at several companies and government organizations
  • Managed all aspects of full project life cycles including: scope, schedule, cost/pricing, quality/configuration, personnel, communications, risk, subcontracting/outsourcing, transition to operations and the tools to support the project management function
  • Managed projects that ranged in size from 3 to 175 people with combined staffing by matrix, contracting and outsourcing, several projects were in excess of 5,000,000
  • Have managed complex development projects through implementation and into production, where many involved successfully applying new technologies to proposed solutions for customers with mission or enterprise critical needs
  • Familiar with many of the methodologies and tools for the management of development projects including: SDLC, Agile, CMM/ CMMI, ISO 9001, PMBOK, SEI Risk Management Approach, and data modeling
  • Exposure to quality programs including Six Sigma, SEI CMM, Zero Defects, and ISO
  • Experience in negotiating and managing subcontracts, subcontractors and outsourcing/ offshore resources.

Deep background in other areas such as:

  • Quality assurance and rigorous acceptance testing requiring test plans and formal test procedures
  • Risk Management of not only the project risks but also business risks specifically related to the transition to operations
  • Business process re-engineering, business analysis, and developed procedures for the improvement of the Return On Investment and Total Cost of Ownership
  • Improvement in the quality of IT service levels using ITIL and HP's ITSM methodologies
  • Applications development in customer facing sites, financial services, Government regulatory, document management, government, business intelligence, enterprise management, and decision support
  • Database design/ warehousing/ mining, business intelligence, decision support, storage management, Business Continuity, Web development, network/systems management, enterprise software product integration, operations support, enterprise architectures and large system integration

PROFESSIONAL EXPERIENCE

Project Manager

Confidential

  • Short term engagement to define and start three projects that have been languishing. Produced all necessary initiation documentation for two data warehouse efforts and an application sunset in four weeks. Redefined the application sunset project to allow completion a whole year earlier than previously anticipated.

Project Manager

Confidential

  • Rescued a project that was behind schedule. Project involved code development, vendor software integration, and business process improvement for regulatory insurance check printing. Developed two design changes that shortened development allowing entry into UAT faster and then to release. One of these involved extracting data from a structured old system and running through the data warehouse to a flexible reporting tool for the EOBs. Initiated a program to upgrade all vendor applications to SQL2008. Revamped their regulatory reporting process to certain states making it faster and more flexiable. Coordinated their web site enhancements and developed a structured process for scheduling and implementing.

Project Manager

Confidential

  • Developed a major enhancement to their real-time payment system that added international remittances to the service offerings of the company. This system involved web site development, SOA technology, API development and compliance and regulatory OFAC and Dodd-Frank .

Engagement Manager

Confidential

  • Formalized the SDLC for a retail business intelligence reporting company that provided a cost effective means for them to manage the frequent change demands of their major client. Analyzed 100 ancient COBOL programs and provided cost effective options for remediation of a critical business process for a major health insurance company.

Project Manager

Confidential

  • Managed a major part of a global program that was upgrading over 3000 servers to updated hardware and Windows OS/UNIX. This resulted in significant cost savings for the support of these servers. Directed the rollout of an automated build process for the Win2008 OS on HP hardware and an automated IQOQ that reduced the server build time by 75 . Managed and participated in the development of processes and reports for server compliance GxP monitoring across the enterprise.

Project Manager

Confidential

  • Provided support to the PMO for a companywide implementation of ITIL Service Management processes and a tool for change management, configuration management and incident/problem management. Provided guidance and planning for the rollout of the process and BMC's Remedy tool in two heavily regulated environments GMP and GCP . Initiated the planning for a major transformation using web services technology TIBCO to allow for trouble ticket exchanges between help desks worldwide.

Program Manager

Confidential

  • Working with the PMO and the Process and Standards team, improved the SDLC life cycle process by developing a cost effective, minor project life cycle that moved away from the longer more cumbersome waterfall cycles and reduced the overall management costs by an estimated 27 . Provided mentoring to new project managers that are consultants, which required a different training strategy. Supported implementation of Clarity as the PPM tool and OWB. Improved the change management and SOX compliance processes for the public web site organization. Assumed responsibility for the management of a project in distress and completed implementation on schedule that was a major enhancement of the company web site using an SOA data interface and repository with portal technology.

Project Manager

Confidential

  • Completed the strategic implementation plan for a new business information marketing product that represented a new revenue stream. The implementation plan met a very complex set of technical and business requirements.

Engagement Manager

Confidential

  • Managed a phased project to provide a complete definition of the enterprise architecture that included definitions of all four domains based on TOGAF. Noted a liability gap in regard to online data under COPA and suggested a quick work around until a more robust solution could be implemented.

Program Manager

Confidential

  • Enhanced all IT processes to conform to the ITIL guidelines. The project involved leading a cross-functional team to write five procedure documents and a rollout plan to meet an aggressive Sarbanes-Oxley SOX compliance deadline. These additional procedures covered 65 of the changes being managed through ServiceNow. Lead the audit and QA reviews of all processes within the IT organization. Enhancing the standard process document repository to be more current to support the corporate-wide business simplification initiative to improve the IT organization's internal processes. Managed the ongoing review of the SOX compliance implementation to identify cost/time reductions in the processes but still remain compliant.

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