PROFILE:

• Dynamic information technology professional with proven ability t create, lead and maintain an outstanding team environment and t deliver strategic projects and outstanding customer service.
• Excellent ability to engage with customer/client to ensure delivery of quality information technology solutions that meet the business goals
• Exceptional organization and communication skills
• Experience engaging with senior management on strategic direction, business risk and current status of information technology projects
• Confident with 3rd party vendor management
• Development and conformance to systems development life cycle methodology

TECHNICAL KNOWLEDGE:

• Microsoft Office Suite Products: Word, Excel, Access, Project, PowerPoint, Visio
• Project Portfolio Management: Daptiv PPM
• Project leader knowledge of the following products/areas:
• Environments: IBM AS/400 , Tandem O/S and Utilities, UNIX-based systems
• Languages: SQL, Visual Basic, C , HTML, Cobol/Cobol85, RPG III
• Databases: Sybase, Oracle, DB2
• Business applications: Oracle RMS, Reflexis, Island Pacific IPMS, RetailPRO, Retail Ovation, FreightMatrix
• Reporting products: Cognos, Crystal Reports, Eureka

PROFESSIONAL EXPERIENCE

Confidential

Sr. IT Project Manager

• Develops and manages project plans and project teams for IT-led projects.
• Led project team responsible for implementation of Oracle SIM application
• Led project teams responsible for testing and implementation of Oracle MOM suite RMS, RPM
• Led project team responsible for implementation of the Daptiv Project Portfoli Management system for IT.
• Led functional project team for completion of functional analysis and design phases of Oracle RMS implementation project ERP
• Led project team responsible for implementation of a Task Management system for Store Operations on time and 300K under budget with minimal impact to business operations
• Implemented a reporting solution for ecommerce targeted around operations management.

Confidential

Manager, Application Development

Team Leader

Senior Systems Analyst

• Developed and managed project plans, participated in the troubleshooting, analysis and design of custom applications and/or enhancements, interfaced with business users and technical staff t complete support and new development projects and managed development and business project teams and activities.
• Reduced overhead costs by completing the orderly transition of function and shutdown of a legacy system
• Led project team responsible for initial contact, RFP, analysis and selection of Transportation Management System.
• Managed a team of developers in the analysis, development and implementation of an internally-developed application t provide a custom front-end interface t the ASP application service provider selected above.
• Reduced overhead costs by facilitating move of all Aaron Brothers systems support from California headquarters t the MSI corporate headquarters in Texas.
• Managed teams responsible for support of tw additional business entities: Recollections and STAR Decorator's Wholesale.
• Led implementation of a new back-office and POS system for the STAR chain t improve business processes and synergize application use through the companies.
• Implemented R/F receiving system resulting in a 50 labor savings for the receiving function at STAR.
• Project Leader for 1.7M project t implement upgraded POS system and equipment for the Aaron Brothers chain in order t provide for PCI compliance.
• Led project t implement a new rolling cycle count process in the Aaron Brothers warehouse saving the company real labor hours and potential business impact hours.

Confidential

Business Application Advisor

Senior Business Application Analyst

Senior Logistics Systems Analyst

Systems Analyst

• Gathered and documented user/business requirements, developed functional and technical specifications from these requirements, developed and maintained the project schedule, interfaced with internal and external users, and acted as a liaison between client, internal and external users and systems' personnel. Coordinated with vendors and managed activities and assignments of project teams in support of FedEx's logistics and ground transportation delivery divisions.
• Delivered a Vehicle Maintenance and Administration Reporting system project to provide for maintenance cost monitoring and management
• Delivered a Pick-up and Delivery Route Planning and Scheduling system project to provide for more efficient use of company transportation assets
• Delivered a Vehicle On-Board Computer and Statistics Reporting systems project to provide for more efficient use of company transportation personnel and assets
• Delivered a Vehicle Communication and Tracking system project to provide for constant location information and for more efficient vehicle dispatch and administration
• Delivered a custom Inventory Management system project to provide inventory management and order fulfillment for client
• Delivered a custom Telemarketing system project to provide marketing support for client
• Delivered a custom Expert Customer Service system project to provide helpdesk support for client