Senior Project Manager with over 20 years of Information Technology and business management experience with key emphasis on hardware data center infrastructure project management, Messaging, Microsoft technologies, Active Directory, UNIX/Linux, SAN/NAS, vendor and client management.

• Management Consulting
• Business Development
• Professional Services, Sales, Delivery and Client Management
• IT Strategy and Planning
• Project/Program/Engagement Management
• Customer Relationship and Account Management
• P&L

PROFESSIONAL EXPERIENCE

Confidential,New York, ny 2011 – Present
Engagement Manager/Project Manager
Manages various infrastructure projects in support of corporate application teams, including program management as required.Develops and maintain quality program and project plans to ensure the successful planning, provisioning and delivery of projects. Tracks all activities against the plans providing regular and accurate reports to senior management, project office and client management, as appropriate.Liaise with project sponsors, client teams and internal teams to manage expectations for projects and facilitate public relations for the program of work. Ensures that comprehensive project quality and risk plans for projects of a complex nature are prepared and maintained. Motivate, monitor and control performance against plans. Leads infrastructure projects, developing and maintaining resource plans for the staff involved, resolving resource conflicts and monitoring the deployment of individuals to ensure that they are contributing effectively while developing skills and experience.Collaborate with client teams to define and validate technical requirements
Ensures that IT resources are made available to undertake the agreed infrastructure projects and they are properly utilized and accounted forMonitor and report on the progress of infrastructure projects within area of responsibility. Projects include Office 365 migrations, Microsoft Exchange upgrades/migrations, Active Directory consolidations, and SharePoint implementations.

Confidential, New York, ny 2011 – 2011
Senior Engagement Manager/Cloud Infrastructure Practice Manager
Business Development
Responsible for identifying engagement expansion / revenue opportunities within accounts. Proactively grows market presence by playing a key role in successful account expansion / development by identifying perspective client work and driving intellectual content on engagements. Acts as primary contact and drives all pre-sales activities with Sales team. Able to develop long term relationships with senior client managers.Responsible for RFP and SOW process lifecycle with sales team.Develops all Statements of Work. Strong presentation skills with the ability to showcasethe value, capabilities, and differentiators of complex service solutions

Delivery Management 
Responsiblefor engagement profitability and customer satisfaction by structuring and managing projects through completion.Manages engagement risks and delivers quality: responsibilityfor understanding and thoughtfully managing risks by crafting and implementing the mitigation plan.Delivers projects on time and under budget to maximize profitability. Main focus has been on email migrations to the cloud (BPOS, Office 365, Live@edu, Google Apps), email archiving to the cloud and Microsoft Exchange /Active Directory upgrades utilizing Unlimited Mailbox. Ability to intercede and adjudicate critical sales and delivery issues/impasses. Able to command a group audience and lead discussions in Cloud Computing archiving and migration strategy sessions, road mapping, and Executive level requirement gathering sessions. As a SaaS solution, Unlimited Mailbox and Unified Forensic Auditor delivera comprehensive email archiving, eDiscovery, regulatory compliance and cross-platform migration capabilities

Confidential, New York, ny 2010 – 2011
Senior Project Manager
Senior Project Manager responsible for the successful implementation of Quest Software products--Active Directory and e-mail migrations. Responsible for leading, planning, analysis and design migration sessions, interfacing with client project management, and designing customer solutions while working closely with customers. Designs and architects the product deployment approach and the best practice process based on client requirements. Plans and designs the activities and resource requirements of assigned phases of an engagement(s). Mainly focuses on the delivery of Quest Migration Manager for Active Directory, Quest Migration Manager for Exchange, Coexistence Manager for Notes, and Quest Notes Migrator for Exchange.
Confidential, New York, ny 2009 – 2010
Senior Project Manager
Senior Project Manager charged with global email migration from Lotus Notes to Microsoft Exchange 2007. Drives establishment of new messaging environment utilizing Exchange 2007.Responsible for the migration of 3000 legacy mailboxes in Notes environment to new platform. Recommends policies and establishes procedures to support the operations and maintenance of messaging architecture. Responsible for the planning, coordination and issue management for all concerns related to the migration effort. Coordinates Outlook training initiatives for 3000 end users in globally diverse environment.

Confidential, New York, NY
Senior Project Manager 2005 – 2009
Manages and monitors technical projects from initiation through delivery with budgets ranging from $15k to $5m. Evaluates business process implications of business requirements to mitigate risk.Performs business case analysis and translating business requirements into process/functional design/system solutions.Leads requirements gathering sessions to complete business requirements and functional design documentation. Successfully works with IT peers to develop, test and deliver business solutions. Develops and maintains project plans using MS Project. Works with Functional Managers and Functional Finance group to determine required project application budget. Monitors, controls & reports on project expenditure against approved budget. Successfully manages end to end solution delivery process for significant projects with minimal supervision. Responsible for establishing communication plans and delivering project status by publishing high quality project reports and presentations using Visio and MS Project. Directs project team members assigned to the project and associated work tasks in a matrix environment. Prioritizes and staffs technical team assignments and ensure cross functional representation on all projects. Manage all types of technical teams/projects: Microsoft Exchange /Active Directory upgrades and migrations (3000-20,000 mailboxes in global environments) including design phase through implementation, Blackberry Enterprise Server, Office Communications Server with PBX /voice gateway integration(500-10,000 users), VoIP, Lotus Notes migrations to MS Exchange, data migrations, Windows server installation/upgrades, EMC storage SAN/NAS, Backup, Recovery and Archive operations, High Availability/ Disaster Recovery, Content Management installations and upgrades: Documentum and SharePoint, or any other IT infrastructure-related projects.

Confidential. New York, NY 2003-2005
Microsoft Exchange Engineer 
Microsoft Exchange engineer tasked with installation, administration and maintenance of Microsoft Exchange 2000 infrastructure. Created and implemented compliance email archiving solution utilizing iLumin Assentor. Spearheaded migration from Exchange 5.5 to Exchange 2000 along with Active Directory.Maintained Blackberry Enterprise Server.Maintained Outlook Web Access Server and IIS. Responsible for developing disaster recovery ( San replication) and high availability (Microsoft clustering). Implemented and managed support of enterprise HP MSA StorageWorks infrastructure. Collaborate with management and technical teams; manage vendor relationships and services as required. Related topics and technologies include Server Consolidation, Storage Consolidation, SAN, Active Directory migration and Disaster Recovery. Created and managed project plans, including detailed and accurate estimates, scope documents (SOW), requirements, risk assessments, specifications, schedules, and budgets. Participated in collaborative evaluations of production environment with senior staff.Provides day-to-day leadership for all team members.Initiated improvements to the development process through technology solutions and workflow systems.

Confidential, New York 2001-2003
Microsoft Exchange Engineer 
Responsible for all aspects of email infrastructure utilizing Exchange 2000.Implemented Active Directory and corporate wide email/fax solution.Supported 3000 users and over 100 servers in AD environment. Technical expertise in troubleshooting SMTP relays; IMS, MTA & replication issues, site connectors, x.400 connectors, DRAS; disaster-recovery planning & testing, backups with ArcServe & Veritas Backup Exec over a FibreChannel SAN; LAN design, Dell, HP, IBM & Compaq server hardware, Citrix Metaframe, Microsoft Proxy Server , Outlook Form Design, Internet News Service; directory management, recovery & repair, Outlook Web Access; Exchange performance tuning; WINS, DHCP & DNS file servers; IIS web and FTP servers; Internet security; SAN, NAS & Fibre Channel disk array solutions.

Confidential, Morristown, NJ 2000-2001
Microsoft Exchange Engineer 
Lead Exchange Engineer, supported 10,000 mobile users. Responsible for server builds and maintenance.
Migrated 10,000 users from Connect:Remote environment to MS Exchange 5.5.Insures email delivery, maintains inbound/outbound traffic flow. Maintains and troubleshoots Site Connectors and Internet Connector
Trained Tier 1 and Tier 2 phone support staff and diagnosing and repairing Outlook 98 client issues. Daily Exchange Administration.

Confidential, Princeton, NJ 1997-2000
Microsoft Exchange Engineer – Team Leader 
Lead Exchange Engineer, supported 10,000 mobile users. Responsible for server builds and maintenance.
Migrated 10,000 users from Connect:Remote environment to MS Exchange 5.5.Insures email delivery, maintains inbound/outbound traffic flow. Maintains and troubleshoots Site Connectors and Internet Connector
Trained Tier 1 and Tier 2 phone support staff and diagnosing and repairing Outlook 98 client issues. Daily Exchange Administration.

Confidential, Princeton, NJ 1997-1997
Windows NT Administrator-Consultant 
NT 3.51 and Exchange 5.0 administration . Server Performance tuning. Maintained file and print services Crystal Reports Server administration.

Confidential, Raritan, NJ 1996-1997
Windows NT Administrator-Consultant 
Performed engineering and architecture design work for migration to NT 3.51 from Pathworks and Banyan Vines environment.Designed Multiple Master Domain structure and backup/recovery procedures.

Bachelor of Science
Confidential University 
Professional Training: Global Knowledge PMP Boot Camp 
Certified EMC Proven Professional 
Information Technology Infrastructure Library – ITIL Certified

MCSE, Project Management, ITIL, SAN/NAS, Microsoft Windows, Citrix,Microsoft Exchange 5.5, Exchange 2000, Exchange 2003, Exchange 2007, Blackberry Enterprise Server 2.0-5.0, Microsoft Office Communications Server, Active Directory, EMC Disk Storage Systems (Clariion & Symmetrix), Enterprise Vault, IM Logic, Documentum, SharePoint, Trend Micro, POSTINI Anti-SPAM, iLumin - Assentor, EMC EmailXtender and EmailXaminer, infrastructure projects