Summary:

• Leadership and supervision of direct reports.
• Project management, design and development experience specializing in healthcare including EMR/EHR and EPM/PMS across multiple project and product lifecycles
• Managed activities of multiple teams and lead 30 person cross-functional NPI new product introduction effort
• Over 20 years of healthcare software/implementation experience
• Over 10 years of experience working with clinicians including lab, pathology, microbiology, emergency department, general practice and specialties pediatrics, orthopedics, cardiology, etc. and services respiratory therapy etc. .

Professional Experience:

Confidential

Analyst Manager

• Leadership and supervision of analyst team including task assignments, workload balancing and followup, managing team and individual performance and mentoring and coaching of direct reports. Ensured team consulted with client stakeholders as well as the development and testing teams in order to create high quality deliverables.
• Release planning and feature prioritization including level of effort estimates and coordination with development and testing teams.
• Engineered and executed smooth transition from previous lead analyst including planning, scheduling and facilitating of training sessions.
• Led JADs and client interactions. Created swim lane/process flow diagrams. Mocked up user interface designs.
• Liaison with development and testing including technical discussions.
• State contract for capitation management at DHCS-OHC in relation to Medi-Cal California Medicaid and the ACA Affordable Care Act 1115 waivers etc including retroactive enrollment and rate changes, recoupments and HIPAA transactions 820, 834 . Led Hepatitis C supplemental payments implementation including working with state policy stakeholders including business rule and file layout definition and via contract managers to vendors/plans e.g., for file testing and feedback . System payments are approaching 24B/year for approximately 10mm beneficiaries.
• Supported new release and code refactoring validation of invoices, contracts, beneficiary handling and reports used by stakeholders including Managed Care, Contracts and Rates and Accounting.

Environment: Microsoft Windows, SQL Server, BizTalk, IIS, .Net, state systems CMS64, CD102, CALSTARS/CORE , Microsoft Office Word, Excel, PowerPoint, Visio, Project, Access .

Confidential

Technical Project Manager

• Project management on workflow engagements across customer and internal onshore and offshore resources. Projects included new development and implementation of automated clinical workflows, maintenance and upgrades. 5-15 simultaneous projects across 5-15 customers simultaneously with combined budgets including workflow upwards of 6mm. Matrixed reports per project of 5-10 including customer and internal resources including workplan/task definition.
• Worked with client clinical and IT stakeholders including onsite via JADs to define automated clinical and enterprise workflows and rules across the United States from design to test and deployment interfacing with managers, directors and the C-suite
• Configuration and build of Soarian including assessments, findings, results
• Worked throughout project phases from quoting through delivery and maintenance.
• Worked closely with account managers and zone sales to resolve customer satisfaction issues quickly.
• Projects included Value-Based Purchasing VBP , Clinical Quality Measures CQM , Emergency Department clinical and charging , Meaningful Use CCDA , Admission Consults, Fall Risk, Discharge Reporting.
• Test design, coordination and execution including defining tests with business stakeholders and technical interactions with development.
• Change management including direct work on workflow and rules enhancements
• Experience building rapport with clients, recommending and specifying new solutions and expanding Siemens footprint at those clients
• Go-live support including nights and weekends
• Early adopter of the Soarian Implementation Methodology and responsible for its use in the first wave of client implementations.

Environment: TIBCO Business Studio, TIBCO iProcess, Siemens OPENLink HL7 , Siemens Soarian Clinicals EHR including workflow and rules engine arden syntax and Financials, MobileMD, AIS Advanced Interoperability Service document routing , EDM Enterprise Document Management , Soarian ED Emergency Department

Confidential

Technical Project Manager

• Managed project for design through pipeline torepository persistence and query and implementation of Microbiology HL7v2 to v3/RIM discrete data and Pathology HL7v2 to v3/RIM interfaces and historical loads including definition of XSLT translations for data mappings.
• Worked directly with client stakeholders including onsite , staff and Oracle Partners across the United States and globally
• B2B pipeline production support and maintenance including building new channels
• Worked with product management and sales to provide input on release feature prioritization, requested new features and competitive intelligence

Environment: Oracle B2B, HTB Healthcare Transaction Base , OHMPI Oracle Healthcare Master Person Index , WebLogic, AIX, Tandem Guardian NonStop , Oracle GoldenGate, Oracle JDeveloper, SQL Developer, SQL Developer Data Modeler, GE Centricity Enterprise, Datagate, Soft Computer lab/micro/path , HL7, XSLT, XML, XSD/XML Schema.

Confidential

Technical Project Manager

• Managed Initiate 9.2 upgrade for DQM team including coordination across multiple teams including detailed technical analysis.
• Created and performed automated SQL-based report scrubbing to improve operational efficiency working with business analysts to define requirements and executing to delivery.
• Performed production support of Initiate hub, eGate SRE and JCAPS interfaces and Tumbleweed SecureTransport.

Environment: Initiate Systems Identity Hub suite Auditor, Algorithm Manager, Hub Manager, Inspector , EPIC w/Clarity , eGate, JCAPS, MIDAS , Siemens MedSeries4, syngo PACS, IDX, BMC Remedy, SQL 2005, Windows 2003 x64 clusters.

Confidential

Technical Project Manager

• Managed analysis project including elicitation of use cases and validation of requirements/certification criteria , development and testing support on the HITECH Act project, including working closely with CCHIT translating ambulatory certification criteria for use in vision and integrating information from industry and government sources including HITSP, ONCHIT, HITPC and HITSC including workgroups Privacy and Security, NHIN/NWHIN, Meaningful Use, Clinical Quality, Information Exchange . Evaluated the Interim Final Rule IFR and Notice of Proposed Rulemaking NPRM for ARRA/HITECH Act implementation. Responsible for keeping abreast of the political, social and technological landscape as applied to the vision care space and its unique needs. Performed tool evaluations for HL7 processing and encryption.
• Mentored others in their first software design and development experience with clinical healthcare software EMR/EHR . Utilized hands on technical knowledge in development and code reviews, recommending new approaches and stepping in where needed to prototype those approaches.
• Provided daily mentoring in the use of agile methods, helping to update the organization's understanding of agile by working directly with project managers, resource managers, architects, developers and testers.
• Assisted with hiring of additional project management and analysis staff.
• Supported use of the LoadRunner tool across multiple locations Northern and Southern California and Louisiana including working directly with HP and across VSP lines of business.
• Projects included: lab order separation involving the web and mainframe , web portal/social media, patient out of pocket expense calculator, HITECH Act and LoadRunner/performance test.
• Assisted with Confluence roll-out including discovery and evaluation of plug-ins for UML and BPMN drawings.

Environment: HL7 v3/CCD/CDA, CCR, Java, DB2, VB6, Resin, HP/Mercury LoadRunner, JIRA, Confluence, SQL Server 2005 and 2008, T-SQL, OfficeMate, ExamWriter, ReportWriter, DbVisualizer, Visio, Excel, Word, PowerPoint, Project, OnTime.

Confidential

Technical Project Manager

• Managed EMPI effort to support the SCPA Sutter Care Pattern Analyzer project including algorithm customizations and analysis working closely with the SHEW Sutter Health Enterprise Warehouse team.
• Worked closely with personnel across many levels of the organization up to director and VP levels.
• Daily project management of the effort to reliably match provider and patient demographic information with existing sources to aid quality reporting and associated best clinical practices
• Performed data analysis including recommendations regarding data handling rules working closely with the enterprise data warehouse team. Tools used included Initiate Master Data Management/Identity Hub, SQL Server and Microsoft Excel.
• Created composite view for single provider retrieval from multiple information sources.

Confidential

Sr. Technical Analyst

• Responsible for operational reporting from the patient and provider hubs across system of 26 affiliates and physician foundations and millions of patient records across Sutter Health HIE.
• Performed data quality analysis in support of the acute care hospital EHR and MIDAS reporting go-lives including single- and cross-source duplicate and compliance analysis. Tools used included Initiate Systems software, Microsoft Excel and Access.
• Served as an Initiate ATSC Authorized Technical Support Contact and worked closely with Initiate Systems personnel.
• Automated former manual process, reducing each run from multiple days of manual effort to 10 minutes. Used a combination of operating system and SQL scripting including automatic modification of SQL parameters during each run.
• Performed on-call and after hours production support including data loads and HL7 and web service call flow. Automation of data quality tasks and production monitoring.
• Performed change management coordination and ticket triage in BMC Remedy.

Environment: Initiate Systems Identity Hub suite Auditor, Algorithm Manager, Hub Manager , EPIC w/Clarity , eGate, MIDAS , Siemens MedSeries4, PACS/syngo, IDX, LastWord, BMC Remedy, SQL 2005, Windows 2003 x64 clusters.

Confidential

Project Manager/Technical Lead/Systems Analyst

• Directed activities of multiple interface teams throughout the product lifecycle initiation to production support including serving as the cross-functional contact point for the systems development team across development and testing and including business interaction.
• Assisted with the hiring of technical/analyst staff and mentored that staff after hiring.
• Web portal: lead system analyst working across the web program including: eligibility inquiry, claims inquiry, real time claims adjudication and landing page/single sign on SSO .
• Change advisory and design lead for MetaVance Integration team coordinating within the team and across MetaVance teams including MetaVance Core and MetaVance Configuration.
• Enterprise-wide systems analyst experience including creation of functional specifications use cases, business rules, UML diagrams and detailed designs/data mappings schema, technical rules in multiple cross-functional teams systems including: online invoicing Billing to Resolution including vendor coordination and design, procedure codes, billing, eligibility, claims Claims to Resolution , web portal, call center Contact to Resolution
• Conducted business and technical walkthroughs including JADs across multiple levels of management
• Created requirements traceability matrixes RTMs and performed GAP analyses.

Tools: MS Project, CaliberRM, Visio, Word, Excel, ClearQuest, Altova XMLSpy, TOAD, Oracle, Pitney Bowes e2, EDS MetaVance.

Environment: EDS MetaVance, UNIX Solaris and HP/UX , IBM mainframe, Tidal, Windows Server, EXP MACESS, Entrendex, EDIFECS, SAP Business Objects Data Integrator BODI , Business Objects Data Quality BODQ , Oracle, Pitney Bowes e2, MoveIt DMZ, SQL Server, Visual Basic, Java, Oracle Application Server OAS , Oracle HRMS, Oracle Financials, SharePoint, SOA, ICC, SeeBeyond JCAPS, XML, XML Schema, HIPAA ASC X12, SDLC Waterfall, Iterative and Agile approaches , UML.