PROFESSIONAL SUMMARY:

Over 20 years of working within Healthcare, Hospital, Payers, IT, Telecom, Federal Government, and Nonprofit environments. Experience includes: Professional Services Consulting Software Development and Implementation Program Management Offices PMO development and Maturity Customer Services and Enterprise Program and Portfolio Management EPPM , Technical Business Project /Program Management supporting Application Development SDLC , Implementation, Infrastructure and Vendor Management activities. Successfully initiated, planned, implemented, and closed mufti-million dollars projects, leading ever 40 SDLC projects, controlled P L, and managed over 65 resources.

Management Skills: Proven results in managing healthcare programs,resources and budgets over 20 million . Experience Professional in: Six Sigma and Lean Medicaid Management Information Systems MMIS Capability Maturity Model Integration CMMI Business Processes Development and Improvement Strategic Planning Risk Management Customer Relationship Management CRM Marketing, Quality and Compliance Management. Defined and prioritizes project and business requirements. Developed time and cost estimates, produced project plans and budgets. Negotiated and persuaded decision makers regarding action to achieve the goals and objectives of projects. I have strong leadership, coaching, mentoring, analytical, and problem solving skills along with excellent negotiation and consensus building skills. I Am Customer Focused and Results Driven

Technical Skills: Methodologies: Agile, Lean, SCRUM, Waterfall, RUP and Rolling Wave Enterprise EPM tools: PlanView, Clarity, MS Project SharePoint Services, Clear Quest, Clear Case and Requisite KPI, ERP, SAS Development/Databases Systems: DB2, UDB, ETL and Oracle databases SAP Business Intelligence Suite including Business Objects BO and InfoView, Experience professional in the following applications: MS Visio, MS ChartPro WBS , MS Project, MS Project Server, MS PowerPoint, MS Excel, MS Access, MS Word, MS Exchange, and MS Outlook. Telecommunications systems: OSI TCP/IP VPN VoIP LAN/WAN Graphical Information System GIS Data Management and multi-protocols systems. Professional experience in most e-health initiatives, CMS, ARRA Stimulus Act and EMRs Electronic Medical Records and HIEs ICD9 ICD10, Claims and Payers systems.

Professor/Trainer/ Instructor

Confidential

Keller Graduate School of Management

EXPERIENCE:

Confidential

Director Healthcare Strategy Services

• Consult with hospitals, payers/claims, ambulatory providers, mental health and Developmental Disabilities agencies, and medical groups in the adoption, assessment, compliance, implementation, testing and transition of care for the following: EHR/EMR, Affordable Care Act ACA , Meaningful Use MU ,PQRS, PCMH, Health Information Exchanges HIE , ICD10, and Quality Measures, KPI, and benchmarking.
• Implement Enterprise and local EHR/EMR, Practice Management, Revenue Cycle, Clinical and Ambulatory Applications and custom software.
• Severed as customer Program/Project Manager for special assignments and projects.
• Provide consulting to providers and medical groups on effectively using Health Information Exchange HIE systems in support of Meaningful Use for providing secure Patients information, Transition of Care, Public Health and Labs
• Deploy Revenue Cycle solutions and workflows for clinical and ambulatory practices.
• Create and manage Project,, Planning, Communications, Assessment, Test, Implementation, and Operations plans.
• Develop Timeline for key stakeholders along with conduct Compliance, Risk Analysis and Quality sessions.

Confidential

Senior Affordable Care Act ACA Project Manager

• Managed Implementation of the Small Business Health Options Program SHOP 2015 Employer Choice options on the Federal Facilitated Marketplace FFM The Exchange
• Supported Implementation activities for the FFM Individual Exchange Marketplace
• Accessed, Planed Test and Implemented the FFM-SHOP 2015 Small Group Expansion initiative, combining employer groups of 1-50 with groups of 51-100.
• Attend weekly ACA calls and presentations presented by CMS and located on REGTAP
• Track the Qualified Health Plans QHP Certification process
• Consult with both the Individual and SHOP markets on the Exchange.

Confidential

Senior Program Manager Physicians Group Ambulatory Practice

• Managed implementations of McKesson's EHR and Practice Management deployment, training and support for the more than 100 provider Medical Group Practice
• Served as the Senior Technical representative on the Clinical Advisory Committee CAC and facilitated quality initiatives meetings.
• Helped establish the PQRS and PCMH standards and reporting measures.
• Lead the EHR upgrade process and testing of the HIE lab and Radiation interfaces
• Manage the procurement, deployment and training of Medical Voice Transcription, Coding and Documentation software, Dragon, for physicians and providers who desire to be more efficient.

Confidential

Healthcare Senior Project Manager/Consultant

• Researched and provided feasibility of vendor acceptance of adding CDC required data elements to current EHR Certification specifications.
• Created project Communications and work plans.
• Evaluated provider acceptance and usability of the CDC's Vaccine Tracking System VTrckS ,Public HIE, application and financials modules.
• Provided Consulting on Meaningful Use, Heath Registries, EHR/EMR, ICD 10, and other related initiatives.

Confidential

Senior Program Manager

• Application Development, Infrastructure and Implementation
• Managed the Agile/SCRUM application development of a 4.5M Lean Enterprise Grievance and Appeals G A project within the EPMO.
• Lead Software development, Infrastructure build-outs, QA, and testing activities with over 65 resources
• Established decommission sunset plan for the existing 14 systems
• Mentored project team members and support project managers.
• Lead project meetings, documents and prioritizes scope changes, risk and issues matrix, change control approval process and maintained and updated all project artifacts.
• Developed work breakdown structure and project schedule, as well as develops deployment plan
• Created the hardware build-out plan for the new G A system, including ordering and managing implementation of all hardware.
• Managed new features Proof of Concept POC including hardware and software design.
• Management Business Intelligence and Business Objects reporting.

Confidential

Senior Clinical Upgrades Project Manager

• Lead the planning and implementation of Horizon Clinical grades project for multiple applications, including HCI, HPP, HPP, HAC, HCA, HEC, HEO, HED, HPF CPOE, and others.
• Assisted Hospitals to comply with The American Recovery and Reinvestment Act of 2009 ARRA Meaningful Use of the Federal Electronic Health Records EHR Stimulus.
• Managed seven full-life cycles go-lives and supported over 12 additional customers during various phases.
• Managed the Interface Team testing and problems resolution of Hospital private HIE data.
• Deployed several HL7 Analyzed and ordered additional hardware to support clinical customer upgrades.

Confidential

Senior Project Manager

• Served as Business and IT lead Project Manager for several Lean PMO corporate projects.
• Supported ICD-10 Project development activities but project was canceled due to extended ICD-10 delaine
• Manage project finances over 3 million and resource of 40 using PlanView enterprise portfolio management system.
• Conducted the Proof of Concept POC for data warehouse project.
• Created the ETL plan and managed deployment of the replacement of a Data Warehouse system.
• Decommissioned sunset and managed data transition of a custom data management reporting systems and data warehouse servers, used by the CEO.

Confidential

Revenue Cycle and Compliance Project Consultant Management

• Developed revenue cycle process business consulting, quality management and risk identification strategies to improve day-to-day financial realization, behavioral health operations and P L result.
• Vendor managed of electronic health records EHR and health information management HIM technology that increased medical services.
• Established work flow and quality improvement processes which lead to cost reduction and savings.

Confidential

Senior Project Manager/Lead Public Health HIV/AIDS Medical Monitoring Project MMP

• Delivered Critical Pilot Data That Resulted In National Funding of 54 million for 26 Locations
• Managed multiple CDC application development agile projects while leading IT project managers and their teams.
• Managed the development and delivery of specialized Questionnaire Surveys and Medical Record and Abstraction MRA data collection instruments used in support of a National CDC effort to track and measure healthcare issues among people living with HIV/AIDS.
• Helped established the CDC's EPMO by serving on the standards and testing teams.
• Supported data Analytics outcome using Sas and other data reporting tools.

Confidential

Community Health: Director of Health Information Management and Program Operations

• Created financial savings, increased staff efficiencies, and improved governmental compliances.
• Managed and coached 20 direct care professionals. Modified 40 of existing operational processes and developed new processes, which laid the foundation for future health care certifications.
• Established quality improvement process and supported the obtainment of the CARF national quality certification.

Confidential

Management Consultant, Program Manager

• Coached and managed total P L and more than 35 direct Professional Services team members for Lucent's data consulting services.
• Created winning government and commercial proposals that resulted in key new customer sales and projects.
• Lead the Infrastructure Design, Build and Operation of a 25 million remote management data center. Managing resource of over 60 team members. Established workflows processes and quality improvement effort .
• Programmed Managed customer virtual connection to the data center and daily reporting systems.