SUMMARY

• Over 6+ years of experience working as Scrum Master & Business Analyst
• Experience with both methodologies (Agile & Waterfall) software development
• Service oriented, professional, conscientious, persistent, and can thrive in a fast - paced environment with varying internal and external client needs and requirements
• Experience Agile Scrum Master to facilitate ceremonies/stories/ # of sprints and sprint coverage to aligned with Test deliverables in Agile and reporting daily/weekly basis, on / off statuses along with major Key stakeholders.
• Experience managing Projects using Agile Scrum for enterprise, mobile and ERP solutions.
• Experience working with various business stakeholders both Onsite and Offsite teams to deliver solutions addressing complex business challenges.
• Certified Scrum Master with extensive experience in Agile Methodology, Scrum processes, Story based development and Project Management.
• Coach numerous teams, with various experience and agile maturity level
• Successfully handled role of Scrum Master and having expertise in conducting Backlog refinement, Sprint planning, Daily Scrum, Sprint Review, and Sprint Retrospective meetings when using Scrum Methodology.
• Provided all the support to the team using Servant Leadership style & scrum team focus on applying agile principles to deliver business values.
• Experienced in keeping team motivated and on track to achieve sprint goals, resolving bottleneck issues and publishing impediments to product owner stakeholders.
• Organized and facilitated project meetings: Initiation, Lessons Learned, Weekly Status, Executive Review, SME Engagement and Implementation.
• Publicized the team’s progress and successes to make sure they were highly visible to Product Owner and Stakeholders.
• Highly proficient in gathering, documenting and communicating business requirements to business and technical resources
• Convey information clearly and effectively through both formal and informal documents and presentations
• Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
• Proven experience in software development business analysis
• Working knowledge of technical specifications
• Knowledge of database driven dynamic web application development
• Demonstrate the ability to analyze problems and understand the necessary components of a solution through planning, cost/benefit analysis, testing and reporting
• Proven ability to practice a variety of techniques to ensure complete requirements
• Blend of business skills and experience in leading cross-functional initiatives that enable them to facilitate sessions with multiple stakeholders to drive measurable results
• Enthusiastic, self-starter with the ability to work both independently and in a team environment
• Ability to analyze business trends and project future revenues and expenses
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Complex problem solving, attention to details, effective time management and multitasking

TECHNICAL SKILLS

• Jira
• Confluence
• Skype for Business
• Microsoft Teams
• Microsoft Office (Outlook, Excel, PowerPoint, Word)
• Data entry and analysis
• Presentations
• Training teams and team

PROFESSIONAL EXPERIENCE

Confidential, Houston, TX

Scrum Master

Responsibilities:

• Liaised between business and technical personnel to ensure a mutual understanding of processes and applications
• Working as a Scrum Master and implementing agile best practices in the Chicago region.
• Involved in setting Agile COE and interacting with PM’s, to establish the best practices for agile.
• I am responsible for gathering stories, sprint setup; daily standup meeting with multiple teams to smoothly run Scrum methodology and continues improvements.
• Coach and guide teams apply the Scrum Framework and principles of agility benefiting the team and organization. Support multiple Scrum Masters, Product Owners, and Development Teams in understanding and enacting their roles - to deliver high profile, digital solutions.
• Educate and coach executives, managers, stakeholders, and others throughout the organization regarding Agile practices and how their roles and interactions may change.
• Improving communication between development teams and Collaborate with stakeholders to increase the team’s velocity by adopting the lessons learned from each retrospective.
• Conduct Iteration Planning Meetings (IPMs), Daily Stand-Ups, Review/Demo (Technical and Business), Retrospective meetings (Iteration/Sprint, Release)
• Performed "As Is" and "To Be" analysis of processes to devise optimized solutions.
• Conducted Joint Application Development (JAD) sessions to build consensus on project baseline.
• Managed overall scope to ensure commitments are achieved within agreed upon time, cost, and quality parameters.
• Help teams improve with facilitated conversations, metrics, feedback loops, and information radiators.
• Coach the Development Teams and teams-of-teams in self-organization, continuous improvement, cross-functionality, risk identification, dependency management, conflict resolution, and software craftsmanship.
• Removing impediments and obstacles as well as driving continuous improvement through encouraging the adoption of technical practices, improving agile execution and building skills and capabilities
• Gathered requirements using interviews, document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios,businessanalysis, task, and workflow analysis.
• Wrote Backlogs, User Stories, Tasks, Bugs using Jira and uploaded documents in Confluence
• Preparedbusinessrequirement documents, defined priorities, organized functional design specifications, and managed process and information flows.
• Engaged in Agile development methodology utilizing Jira tool to manage requirements gathering and document defects.
• Primary facilitator responsible for defining, documenting and managing software requirements for large-scale development projects
• Involved in GAP analysis both at the time of requirement gathering and later after development with the Testing team to identify areas and possible scenarios that might have been overlooked
• Arranged thebusinessacceptance test cases and performed GUI, User Acceptance and white box testing to ensure project quality and accuracy.
• Identified problem areas for End User support while gathering general requirements for Applicationsand software issues
• Maintained all the tasks in JIRA and updated status regular basis
• Developed non-functional requirements and documented it to present to the technical team
• Involved in database interactions for retrieving data and generation of output file and reports
• Assisted Operations with troubleshooting and analysis of production issues
• Helped the QA team in writing the Test Plan and conducting the quality assurance phase

Confidential, Lagos, NG

Scrum Master/ Project Manager

Responsibilities:

• Served as a team member and technical resource for the design and build effort of the enterprise integrated data warehouse project
• Manage weekly backlog grooming sessions with the team, ensuring work items are estimated, ready-for-work and maintained.
• Empower teams to self-organize and facilitate decision making during sprint planning sessions ensuring the commitments made are appropriate and uphold scrum principles.
• Coach, mentor, and confirm team delivering stories such that they meet the definition of Done.
• Lead team retrospectives and ensure key learning is incorporated into next sprint.
• Build trust and empowerment and creativity using sound judgment and excellent Communications.
• Organize, lead extremely complex projects, define project scopes, schedules, deliverable and provide regular progress reports and metrics.
• Foster an agile culture, building trust and collaboration across all team members.
• Protect the team from outside interference, removing impediments, and ensuring that the work is delivered as a team.
• Maintain an in-depth knowledge of product lifecycles, standards, and supporting processes and practices.
• Monitors team project delivery on commitments using burndown charts and ther visual methods.
• Facilitate JAD sessions and interviews with SMEs, senior management and IT teams to track and document related issues and tasks.
• Interacting with the stakeholders to get a better understanding of client business processes and gather business requirements
• Updated requirements as perbusiness user’s feedback and changes in functionality of the applications
• Successfully led scrum meeting/standups, sprint planning sections, retro sections, and communicating with team members on both the progress and roadblocks that may occur doing a sprint section
• Translated requirements into clearly defined and easily understood documents such as management-level presentations, project charters, use cases, data mapping, and process flows
• Collaborated with stakeholders from multiple disciplines to create alignment on how their objectives are enabled through technology solutions
• Proactively communicate and collaborate with technical team andbusinessowners to analyze information needs and functional requirements to deliver an effective solution.
• Wrote Backlogs, User Stories, Tasks, Bugs using Jira and uploaded documents in Confluence
• Assessed business processes and suggest areas of improvement for identified inefficiencies and/or potential risks
• Worked with stakeholders to identify required changes or enhancements to existing software
• Solicited business and stakeholder input to refine project scope to effectively deliver desired business value within program timelines
• Supported project teams as a SME for inactions between theBusinessUnit and Technical group
• Led testing efforts by creating initial test plans and conducting initial testing before user acceptance testing (UAT)
• Ensured that issues are tracked reported on and resolved in a timely manner
• Communicated and apply project management standards
• Assisted in the leading of regular stand up meetings to facilitate collaboration on cross-functional teams
• Assisted QA with acceptance testing of requirements
• Responsible for understanding the requirements for a particular case and determining how those functional requirements translate into technical specifications

Confidential, Houston, TX

Scrum Master/ Business Analyst

Responsibilities:

• Liaised between senior management and cross-functional teams; delivered high-impact presentations.
• Interviewed business users and engaged in direct client interaction; developed an understanding of individual needs and analyzed overall feasibility through strategic coordination with the project manager and technical lead.
• Lead team retrospectives and ensure key learning is incorporated into next sprint.
• Build trust and empowerment and creativity using sound judgment and excellent Communications.
• Organize, lead extremely complex projects, define project scopes, schedules, deliverable and provide regular progress reports and metrics.
• Foster an agile culture, building trust and collaboration across all team members.
• Protect the team from outside interference, removing impediments, and ensuring that the work is delivered as a team.
• Maintain an in-depth knowledge of product lifecycles, standards, and supporting processes and practices.
• Monitors team project delivery on commitments through the use of burndown charts and ther visual methods.
• Collaborate with the Product Owner to understand the business priorities in upcoming sprints and able to impact beyond area of responsibility.
• Develop and communicate project plans, priorities, and tasks
• Led and conducted JAD sessions for requirements gathering, analysis and design of the system.
• Transformed business requirements (user stories) into IT Requirements while recommending improvements to the system.
• Oversee the development and implementation of system testing plans, scenarios, and scripts for enhancements and projects
• Documenting business requirements and user stories.
• Wrote Backlogs, User Stories, Tasks, Bugs using Jira and uploaded documents in Confluence
• Documented the requirements, processes, workflows, and standard operating procedures using Confluence
• Assisted the IT Team in smoke testing the applications and infrastructure after change management (patch updates, release updates)
• Work on a regular basis with the business and IT teams, occasional presentations on the status of the project and plan
• Gathered and evaluated data and information for use in providing insights and conclusions related to strategic decisions being considered by clients
• Led and conducted market research activities in the form of telephone interviews, internet surveys, or mailed questionnaires
• Worked with Business and IT stakeholders to methodically understand and decompose the current process

Confidential - Chicago

Scrum Master

Responsibilities:

• Liaised between senior management and cross-functional teams; delivered high-impact presentations.
• Interviewed business users and engaged in direct client interaction; developed an understanding of individual needs and analyzed overall feasibility through strategic coordination with the project manager and technical lead.
• Lead team retrospectives and ensure key learning is incorporated into next sprint.
• Build trust and empowerment and creativity using sound judgment and excellent Communications.
• Foster an agile culture, building trust and collaboration across all team members.
• Protect the team from outside interference, removing impediments, and ensuring that the work is delivered as a team.
• Maintain an in-depth knowledge of product lifecycles, standards, and supporting processes and practices.
• Monitors team project delivery on commitments through the use of burndown charts and other visual methods.
• Collaborate with the Product Owner to understand the business priorities in upcoming sprints and able to impact beyond area of responsibility.
• Develop and communicate project plans, priorities, and tasks
• Led and conducted JAD sessions for requirements gathering, analysis and design of the system.
• Transformed business requirements (user stories) into IT Requirements while recommending improvements to the system.
• Oversee the development and implementation of system testing plans, scenarios, and scripts for enhancements and projects Documenting business requirements and user stories.
• Wrote Backlogs, User Stories, Tasks, Bugs using Jira and uploaded documents in Confluence
• Documented the requirements, processes, workflows, and standard operating procedures using Confluence
• Assisted the IT Team in smoke testing the applications and infrastructure after change management (patch updates, release updates)
• Work on a regular basis with the business and IT teams, occasional presentations on the status of the project and plan
• Gathered and evaluated data and information for use in providing insights and conclusions related to strategic decisions being considered by clients
• Led and conducted market research activities in the form of telephone interviews, internet surveys, or mailed questionnaires
• Worked with Business and IT stakeholders to methodically understand and decompose the current process