EXECUTIVE SUMMARY

• Total 14years of industry experience,including9years of SAPexperience with proven track record at SAP projects and BASIS expertise.
• Career Objective: To obtain a challenging position in a company that can utilize a creative mind, an enthusiastic thirst for knowledge and a desire to surpass the expected standard of performance. Seeking senior level assignments in Project Delivery Management and Consulting with growth oriented organization.

EXPERIENCE SUMMARY

• Handled large scale technical SAP implementation, maintenance and support. Roles comprise of sizing, requirement analysis, scoping, validation verification, proposal, implementation, testing and maintenance.
• Extensive knowledge of SAP Technical Consultancy on SAP ERP6, SAP CRM, SAP BI, SAP TDMS, OpenText, Solution Manager7.1, SAP NetWeaver Process Integration and Process Orchestration implementation and installation.
• ThreeEnd to End ECC6.0 Implementation projects and four SAP Newveaver End to End implementation projects
• OSDB migration
• SAP ECC6.0 EHP5 and EHP6 upgrades for ECC6.0.
• Managed multiple SAP technical projects.
• Expertise in SAP Netweaver Installation and Upgrades i.e.SAP Netweaver 7.3 and 7.4 upgrade
• Team management,customer support process, technical planning, work allocation and coordination
• Insightful knowledge of business process analysis, design and application based process reengineering, cost control revenue maximization from SAP solutions using cutting edge technologies an effective leader with abilities in training motivating team members to maintain deliverables as per the SLA.
• Excellent analytical and logical skills suitable for process design, development implementation.
• Requisite communication and presentation skills and Customer Oriented attitude.
• Experienced in administering, maintaining, installing and configuring various software on different Operating Systems.

PROFESSIONAL COMPETENCIES

SAP Project Experience

Confidential

SAP BASIS Project Lead

Environment:

• Design, sizing the SAP System landscapes and components
• System analysis for EHP6 upgrade.
• System preparations
• Efficiently used SUM for the upgrade
• Carried out ehp6 upgrade to the current landscape starting from mock system.
• Post steps for ehp6 upgrade.
• Activation of business functions using switch frame technology -sfw5
• Helping in test phase with impact analyzer.
• Ensure Projects are completed and delivered on time
• Confidential Manager SAP BASIS
• Design, sizing the SAP System landscapes and components
• System analysis for OS migration
• System preparations for mock run
• Helped Integration and functional testing
• Approach and Methodology evaluation and decision
• Downtime planning, business communication and ensuring timely project delivery
• Carried out large OS DB migration along with partner.
• Post migration steps performed
• Confidential Manager SAP BASIS
• Environment
• Product /Solution: SAP Netweaver 7.3
• OS DB: AIX, Oracle 11g
• System sizing, design and upgrade planning
• SAP NW 7.3 upgrade planning and execution
• Preparation and upgrade performed on mock system
• Upgraded SAP NW7.0 landscape to NW7.3
• Post upgrade activities
• SAP system Performance analysis
• Post upgrade support
• Confidential
• Associate Manager SAP BASIS
• Environment
• Products / Solution: SAP ECC6.0, SAP BW 7.0, SAP CRM 7.0, Solution Manager 7.0
• OS DB - SUN Solaris 10, Oracle10g.
• SAP ECC6.0 Implementation for Clarks
• ECC6.0 Installation and Integration
• Installation of SAP BI and CRM
• STMS configuration.
• Design Backup policy strategy
• Kernel upgrade, Support packs, Add-on and SNOTE application
• SAP performance analysis and optimization
• Maintenance of R/3 profile parameters and the Database parameters

SAP Dump analysis

Client management

• Configured Service Delivery Platform, Service Delivery Process and Issue Tracking EarlyWatch Alert EWA .
• As a team coordinator, the main tasks were to ensure work distribution amongst global teams and optimum utilization of team members.
• Primary role was to manage the team to ensure superior system delivery in time, every time.

Role: Manager - SAP BASIS

Key Responsibilities:

SAP Projects

• Design Architecture for the proposed solution in enhancement requests
• SAP Expert level Support
• Work experience of 19 TB large size databases
• SAP Upgrades and Installation ERP, EHP, Netweaver Products
• SAP System Performance optimization
• Establish plan for enhancement requests, including effort sizing and work planning
• Ensure resource needs are adequate at the required time
• Organize testing and acceptance with client users
• Ensure Projects are completed and delivered on time

SAP Support

• Ensure compliance to SAP support structure and processes
• Plan and ensure coverage for SAP team's area of responsibility in the support structure.
• Co-ordinate and organize SAP team to resolve issues/requests/tickets
• Manage and monitor issues to ensure that the SAP team meet the defined SLA
• Address all team issues e.g. staffing, job alignment, etc.
• Control-M implementation for job scheduling.

Team Management

• Lead the SAP Support Team and SAP Basis team in successful application management support, including assigning members' responsibilities, work plan, and support coverage.
• Exercise good people management skills.
• Manage all team issues, support ticket analysis
• Assist the SAP Practice Head in providing feedback to team members

Assignments Accomplished:

• OS/DB Migration SUN Solaris to AIX - Transportable Database.
• SAP NW7.4 Upgrade
• SAP EHP6 Upgrade
• SAP Solution Manager 7.1
• SAP EHP5 Upgrade
• Oracle 11g Upgrade
• OS/DB Migration. HPUX to Solaris
• ECC6.0 Implementation
• Data Center Migration
• OpenText Archival
• Database Optimization
• TDMS 4.0 Test Data Migration with time slice scenario

Confidential

Role: Sr. Consultant

Responsibility:

Installation of SAP ECC6.0 on distributed environment with HA HP ServiceGuard

• Solution Manager Installation and integration
• STMS configuration
• DI installation
• XI installation and Integration
• Define Backup policy
• Backup and Recovery

Confidential

Role: Sr. Consultant

Responsibilities

• Installation: End to End Implementation of ECC 6.0
• Setting up system landscape
• Transport Management System: Configured the Transport system using Transport Management System TMS .
• Client Administration: Creating client using Local client copy option. Client export and import
• User Administration and Security: Created and designed the Authorization matrix for more than 900 users belonging to various modules. Made security procedures on the Production System which includes the login procedures, using Load balancing feature
• Support Pack Application: Installed Hot packages for all the systems using SPAM or SAP Patch Manager, besides also installing the R/3 kernel patches.
• SAP Performance Tuning
• Backup and Recovery configuration with HP Date protector

Confidential

Role: Manager SAP Support

Responsibility:

• Provided SAP BASIS L1 and L2 support
• Ensure tickets closed in defined SLA
• Transport management
• User Management
• SAP Authorization and security
• Lead SAP Support team
• System monitoring
• EWA Analysis
• Job scheduling and monitoring
• SAP Archival

Confidential

Role: Manager SAP Support

Responsibility:

• Provided SAP BASIS L1 and L2 support
• Ensure tickets closed in defined SLA
• Transport management
• Lead SAP Support team
• System monitoring
• Performance analysis EWA

Non SAP Experience

Confidential

Role Sr. Administrator - System

Confidential

Responsibilities:

• Management of IT Infrastructure Projects like Training Centre Setup, Branches IT Setup, Remote Infrastructure Management, Monitoring and Support.
• Team building and management.
• Training to Internal IT staff.
• IT Cost Management Annual Budget, Infrastructure Planning,and Infraupgrades etc.