SUMMARY

• Facilitated the daily standup
• Worked with Client Services and Operations stakeholders to prioritize each team’s product backlog for upcoming sprints
• Created and managed product backlog and release dashboards in JIRA
• Removed obstacles that affect the team
• Shielding the team from interruptions during the sprint
• Organized, led and facilitated agile activities including Sprint Planning, Release Planning, Daily Standup, Sprint Review and Sprint retrospectives
• Worked closely with product owner to walkthrough more technical user stories
• Worked closely with onshore and offshore teams in India, Germany and Poland regarding sprint milestones, status, risks, etc…
• Tracked resource availability status for upcoming sprints and kept management and product owners informed of any resource / project risks
• Encouraged collaboration between the Scrum team and product owner
• Helped Team and captured the Burn down velocity vs. actual velocity in Burn down charts
• Expert level skill in Microsoft Project, Agile Craft, Jira - Green hopper tools
• Attended daily and weekly status meetings with senior management to keep them up to speed by presenting project status
• Managed multiple sprints for projects which included both Client Services and Operational new and or enhanced features
• Successful implementation of the Global Services project which standardized the existing file processing mechanism
• Led Green hopper Jira plug-in project implementation
• Recommended bi-monthly releases over quarterly releases, which provided opportunity for the teams to deliver to customers in shorter cycles.
• Expert level skill in Microsoft Project, Agile Craft
• Appointed subject matter experts based on individual strengths to become "go-to" person for project related issues related to that area of expertise
• Persuaded senior management to invest in automated test tools by presenting a proposal that addressed short term needs and supported company's long-term growth
• Monitored and managed each project throughout the SD life cycle
• Conducted team events to improve team morale
• Provided technical support to Developers and End Users in executing and managing test processes
• Conducted the risk analysis and proposed appropriate actions to mitigate risks when needed
• Created Wiki pages and conducted Production Hand off meetings to over the functionality of the tickets with stake holders and product owner.
• Created dashboards related to release activities to have more visibility in Jira
• Took owner ship to create all the release related tickets and DB refresh tickets in Jira
• Conducted Daily standup meetings to track and clear the impediments related to release
• Created Release plan and communicated with the team before the Release night.

PROFESSIONAL EXPERIENCE

Confidential, GA

Project Manager

Responsibilities:

• Implemented agile methodology for cloud-based, predictive analytics platform serving 1,500+ users across the enterprise.
• Experience of leading a cloud migration, ideally within financial services.
• Worked with database architects to design cloud solutions and provide recommendations for database design
• Demonstrated knowledge of Data Centers and Network Transport Equipment
• Implemented new dashboards for Electronics Products reporting giving business users 100% visibility.
• Provided an integrated customer dashboard for the bank's call center providing users with complete information reducing customer turn-around time to average of 5 minutes.
• Leading a project team in delivering a Oracle Cloud solution to the customer.
• Working knowledge of industry best practices within a payments and operations environment
• Knowledge of processing direct debits, cheques, STOS, SWIFT, CHAPS, SEPA and Faster Payments
• Enabling real time payments and developing real time payments architecture
• Created and analyzed what-if simulation scenarios, unennobling recommendations for higher service levels to key customers and for inventory savings across supply chain
• Managed project Implementation of the Cash reporting portal API to transmit financial data to Reserve Bank.
• Implemented 2 new data models for the cash management units which improved report performance. Introduced and developed a card transaction processing time and manpower requirements for payments products.
• This position leads the project team (which may including both IT and business resources) through all or some of the Project Life Cycle, potentially from idea generation through final execution and closure, ensuring timely visibility of issues and risk are critical for this position
• This position is responsible for managing one or two moderately-sized projects or several smaller-sized projects, and is typically focused on program/project execution
• Manage project scoping and estimation activities, document the project scope and approach, review plans with business and technology stakeholders and acquire sign-off from business and technology leadership
• Provide cost/benefit models in support of business and infrastructure initiatives
• Assist in evaluating priorities and advise on options, risks, and costs versus benefits of proposed solutions
• Partner with GTI, IT and business partners to identify, model, and execute on risk analysis and cost save opportunities around Shared storage/infrastructure, and application specific storage and infrastructure
• Supervised investigation and resolution of card system glitch moving profitability from a loss-making position to 5% profitability in one quarter. Reduced dispute transactions by 98% with direct impact on customer satisfaction.
• Experience with helping teams’ transition to Agile software development methodologies from a Waterfall methodology
• Experience of delivering complex enterprise network projects
• Strong understanding of Network equipment
• Designed solutions for Tronox-Exxaro Merger in terms of messaging, AD, helpdesk, network etc.
• Experience and understanding of the Waterfall Methodology and able to apply where relevant
• Redesigned logistic processes around cash management, dropping delivery time by 6hours and cost by 15% organization wide.
• Understanding of Retail Banking products, payments industry and segment needs.

Environment: Microsoft office, Java, Microsoft Power Automation, Microsoft Projects, Jira, Agile.

Confidential

Project Manager

Responsibilities:

• Design, development and delivery of quality business applications
• Lead design and review sessions with development team, business partners and management
• Review and assess vendor solutions and proposals
• Manage multiple, parallel projects using formal project management methodologies
• Maintain project controls that accurately reflect completed work against project plans, schedules and budgets, and ensure user/management involvement at appropriate milestones
• Manage application design through the various life cycle stages from business need through design and delivery
• Delivering successful Banking Payments engagements (sometimes multiple at once) addressing our clients’ business challenges, delivering lasting and distinctive outcomes and value around core payments, cards, digital innovation, Digital & Emerging Payments
• Core Payments including Retail and Corporate payments; Cards Acquiring and Issuing; Regulatory Compliance Digital Innovation Mobile Payments Re-Platforming Real Time Payments and Real Time Payment Architectures Open Banking/Open APIs Block Chain / Distributed Ledger Robotics.
• Manage project priorities, scope, budgets, timelines and expectations
• Tracks status of project activities and ensures that schedules and priorities are being met
• Manage the development cycle - requirements, analysis, design, development, testing, and deployment of data warehousing, analytical and reporting solutions
• Extensive experience in building and implementing payments systems, and defining payments systems and frameworks in large complex organizations
• Working knowledge of the aspects of the Consumer Payments Industry: General purpose card acceptance and Private Label Credit
• Manage Event Accounting- such as Oracle project set up, tracking event payments & event reconciliations
• Document the essential infrastructure constructs, patterns, and models required for the project
• Prepare and communicate the architectural models to help the infrastructure team and perform design reviews understanding of running cash reports and confirming payments with counterparties, wire processing related to management fees, incentive fees, fund subscriptions and redemptions, collateral etc
• Perform data analysis, develop stakeholder presentation, and create and modify prototypes, mockups, and other visual aids to assist in communicating development objectives
• Participated in development of enterprise approach to master data management, data governance, data warehouse and business intelligence architecture
• Implemented Capacity Planning to ensure that the infrastructure has enough resources to meet the demands of business users.
• Evaluate, comment, and provide infrastructure assistance to programs, projects, and teams as needed
• Performed review and analysis of existing enterprise data repositories - data warehouses, ODS, data marts, master and reference data repositories
• Analyzed information and data requirements, usage of data services, data virtualization and data integration processes

Environment: Microsoft office, Java, Agile, Microsoft Power Automation, Microsoft Projects, JIRA

Confidential

Project Manager/Scrum master

Responsibilities:

• Responsible for facilitating daily scrum/sprint planning and retrospective meetings.
• Guided the scrum team(s) and organization to follow generally accepted Agile/Scrum practices and daily activities to actively promote prioritization, team readiness, and commitment for each Sprint.
• Responsible for managing the scrum process with the coordination of scrum team in Agile methodology.
• Worked with product owner to make the product backlogs in good shape and make them ready for the next sprint.
• Ensured the correct use of scrum process, track and removed impediments which are blocking for the development.
• Facilitated with team the estimation and planning for creation of useful, reliable, and practical plans for next Program Increment and support Product management Team in high level estimation of the product roadmap.
• Implemented Business Continuity Plans and project management methodologies for infrastructure projects
• Executed Disaster Recovery and BCP test with SunGard for CMS data center.
• Virtualization of infrastructure to save hardware costs; P2V & V2V conversions - VMware.
• Supports the Product Owner. The Product Owner has a special responsibility on the team. This role supports the Product Owner in their efforts and facilitates a healthy intra-team dynamic with respect to priorities and scope. Manages cross-functional and cross-application dependencies in cooperation with other program managers, project managers, scrum masters, and team members
• Assisted with internal and external communication, improved transparency, and radiating information
• Lead adoption initiatives across the s/w development projects of the firm
• Managing the book of work
• Developing status reports and dashboards, including metrics-informed analysis
• Worked with Project Managers/ Owners, System Architect, and stakeholders to help ensure strategy and execution alignment.
• Hands on experience on agile flavours such as SAFe, Scrum and Kanban as well as experience/knowledge in the waterfall methodology
• Contribute outside the team to standardize new ways of working.
• Documented required data elements details in Confluence
• Created the stories in Rally
• Wrote the acceptance criteria for user stories
• Demonstrated experience delivering complex software project and solutions on time and on budget

Environment: Hadoop, Hive, Linux, Sqoop, Spark, shell Scripting, agile methodology, AWS, Rally, Splunk.

Confidential

Scrum master

Responsibilities:

• Responsible to conduct Scrum events maintain/update JIRA Dashboard items. Supported Product Owner in managing customer expectations and deliverables.
• Assess product performance against KPIs Collecting data, tracking user actions, analyzing it uncovering insights through qualitative and quantitative metrics and drive continuous improvement.
• Worked closely with external vendors and in-house technical teams to develop software required to support various products.
• Scheduling and allocating work, providing advice and guidance, and resolving problems to meet technical performance and financial objectives
• Coordinate all Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Story Grooming, and Release Planning
• Coaching and mentoring other Scrum Masters on our program team. Partnering to ensure that our ways of working are consistent across teams
• Assist in defining and deploying new product development processes and in facilitating the continuous improvement of existing processes
• Defined process around Sprint Release Planning, vetting out process and Product items and prioritization with Hybrid Agile approach.
• Led teams, removed roadblocks to their work; leveraged resources to improve capacity for project work, mentored and developing team members Tasks included tracking iteration progress, actively contributing to design discussions, issue resolution and removing obstacles to ensure iteration commitments are met Mentored teams to adopt SDLC methods, Agile values, principles, and practices, and actively encourage teams to reflect and improve their delivery capacity.

Environment: Agile, Kanban, Jira, Confluence, SharePoint, MS-Visio, MS Word, Excel, Teams, Python, Salesforce, Windows 10.

Confidential

Business Analyst

Responsibilities:

• Participated in requirement gathering for migration from Flexcube to Finacle core banking software.
• Participated in software testing and quality assurance of Finacle software.
• Managed risks and performed analysis of potential outcomes, creating updated cost/schedule/resource plans to help manage project scope as well as identify cost savings and opportunities to expand scope.
• Led user acceptance training and testing in 10 locations.
• Provided post migration support to users in over 10 locations.
• Led process improvement effort which culminated int the redesign of consumer loan application product.
• Analyze systems data, research information, and develop reports in response to ad-hoc management requests
• Perform work on time, within scope and with high customer satisfaction
• Create, manage, and modify logical and physical data models using a variety of data modeling philosophies and techniques
• Demonstrated knowledge of Data Centers and Network Transport Equipment
• Assists with credit portfolio quality reports and managing associated metrics, working directly with bankers, Senior Lenders and CBO
• Proactively investigate database query log data to find opportunities to improve performance in OLAP and OLTP queries executing against the database
• Experience in Payments, Reporting and/or Funding and Securitisation projects
• Hands on SAP Core Banking experience in Loans or Deposits Management modules for Retail Banking would be highly regarded, in particular around Payments and Cards
• Solid experience in data analysis and data mapping with Business Data Warehousing
• Significant Knowledge in Product & Pricing, Loan Account Origination and/or Servicing & Maintenance
• Hands on SAP Core Banking experience in Loans or Deposits Management modules for Retail Banking would be highly regarded, in particular around data analytics, report management and regulatory reporting
• Designed new metrics for branch monitoring and performance evaluation.
• Excelled in Project SMART for Flex cube integration (Awarded Letter of recognition by the CEO).