SUMMARY

• Experienced and certified Scrum Master.
• I Worked in various methodologies such as Waterfall and Agile. Immense amount of expertise working in Safe, Scrum and Kanban frameworks.
• Responsible for successfully delivering high - quality software solutions by applying expert judgment to the removal of impediments, keeping teams focused in rapidly evolving and dynamic environments for different organizations.
• A proven team player with excellent verbal, written, communication, organizational and interpersonal skills.
• Well versed in coaching and mentoring teams on agile methodologies and transitions to Agile.
• Team-player grounded in consumer-centric thinking, comfortable working across departments and job levels.
• Exceptional verbal, written, and oral communication with all the stakeholders (client and internal management).
• Critical thinker and problem solver, able to guide to solutions on complex problems through analysis and innovative ideas.
• Capacity to work independently, manage and contribute to a matrix organization, resolve issues proactively and meet aggressive timelines.
• High sense of accountability and strong problem-solving skills
• Strong interpersonal and leadership skills to influence across the organization.
• Capacity to work with cross-functional, co-located teams, accountable for improving business process and providing value to the functions they support.
• Solid analytical and problem-solving skills, multi-tasking abilities, with proven experience in utilizing people and process knowledge to assist enterprises in making critical decisions.

TECHNICAL SKILLS

• Agile/Scrum/Kanban/Scrumban/SAFe
• Staff Training/Development
• User Stories and Estimation
• Performance Management
• Jira/Confluence
• Conflict Resolution
• Project Coordination
• Team leadership
• Process improvements

PROFESSIONAL EXPERIENCE

Confidential, Framingham, MA

Scrum Master

Responsibilities:

• Work collaboratively with the product managers and team members to give input and support to the strategic direction of the initiative.
• Create self-organizing agile teams by coaching them on best agile practices and facilitate the delegation of tasks and responsibilities to appropriate team members.
• Work closely with the Product Owner to ensure a robust, prioritized backlog is always available for the team to work on.
• Escalate issues that require executive attention to the right channel
• Coordinate cross team dependencies with other Scrum Masters and participate in Agile Community of Practice (CoP) to share ideas and learn from other Scrum Masters.
• Communicate team status to all internal stakeholders and continuously refines/improves metrics by working with the team.
• Schedule and facilitate effective sprint planning, daily stand-ups, sprint demos, sprint retros and refinement sessions.
• Responsible for balancing workload to optimize the effectiveness of project development and management by using average velocity and capacity trackers.
• Coach Product owners with backlog prioritization using MOSCOW, product backlog refinement and release planning
• Perform analysis to determine root cause of challenges and provides solutions for improved operational and process performance.
• Protected the development team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog.
• Worked with the Product owner to align team with the product vision, sprint goals, and other necessary information.
• Created an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts.
• Scheduled and facilitated productive backlog refinement, sprint planning, standup meetings, retrospectives, and release planning sessions.
• Led the teams to self-organization, cross functionality, and full agile adoption.
• Championed continuous improvement activities to reduce waste and increase productivity; coach teams to conduct continuous improvement events.
• Ensured that the teams on the Agile Release Train (ART) are prepared for Program Increment (PI) planning events & commitments coming out of those events.
• Created JIRA dashboards to provide project visibility.
• Ensured alignment between technology schedules and broader program schedules.
• Provided clear project communications both up and down the project structure.
• Partnered with the product owner to ensure the team understood the objectives and guide the product owner in writing user stories.
• Ensure impediments are visible and tracked through to resolution, escalating when necessary.
• Maintained relevant metrics to help the team monitor team’s performances.
• Improved communication between development teams and collaborate with stakeholders to increase the team's velocity by adopting the lessons learned from each retrospective.

Confidential, Framingham, MA

Scrum Master

Responsibilities:

• Empowered the team to self-organize around achievement of their commitments
• Guide and coach, the Scrum Team and organization on how to use Agile/Scrum practices and values
• Identified and remove any impediments and distractions that interfere with the team’s ability to deliver against their commitments
• Recommended improvements and assist in changes to best practice where appropriate
• Provided support to the team using a servant leadership style and led by example.
• Promoted and demonstrated core agile principles of collaboration, prioritization, team accountability and visibility
• Assisted the team in tracking and communicating team progress and metrics
• Facilitated and enabled an environment of collaboration and creativity
• Assessed the Agile/Scrum maturity of the team and organization. Coached the team to higher levels of maturity, at a pace that was sustainable and comfortable for the team and organization
• Responsible to hold teams accountable about agile and working agreements including the use of appropriate tools, standards, and best practices
• Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving
• Facilitated getting the work done without coercion, assigning, or dictating the work
• Facilitated discussion, decision making, and conflict resolution
• Assisted with internal and external communication, improving transparency, and radiating information for better visibility
• Supported and educated the Product Owner, especially with respect to refining and managing the product backlog
• Leveraged Productivity Tools to influence better ways to radiate team information and identify improvement opportunities