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Scrum Master Resume

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SUMMARY

  • Excellent end to end understanding of SDLC methodologies such as Waterfall, Agile Scrum, Kanban, SAFe and Hybrid model.
  • Excellent domain knowledge and experience in Insurance, Mortgage, E - Commerce, Investment Proposal, in Financial Markets.
  • Expertise working in Kanban and XP methodologies.
  • Expert in facilitatingScrum Ceremoniessuch as daily scrum meetings, sprint planning, sprint review and sprint retrospective sessions.
  • Experience in maintaining Scrum Artifacts like Product Backlog, Sprint Backlog, Burn Down and Burn Up charts.
  • Efficient co-ordination with both on-site and offshore teams.
  • Efficient in facilitating estimation technique sessions like Planning Poker, T-Shirt Sizing.
  • Comprehensive knowledge in Risk Analysis, Risk Management, Securities and their valuation, Asset Management- risks and returns.
  • API documentation using Swagger Tool to execute the scripts.
  • Supporting project team in the development of Project plans, Project schedule and budget to Meet Deliverables.
  • Adept in XML, XSD, JSON, loosely coupled Web Services (REST, SOAP, WSDL).
  • Assist in risk mitigation(ROAM),identifying team and project risks, and Dependencies.
  • Performed GAP Analysis and suggested the action plans.
  • Proficient in Change Request Management and drafting Change Request Document.
  • Good understanding of Portfolio Management, Asset Classes such as Equities, Fixed Income, Forex and Simple & Complex Products.

TECHNICAL SKILLS

Methodologies: Waterfall, Agile SCRUM, XP, Scrum-Waterfall Hybrid, SAFe

Utility Tools: Office 365, MS Project

Project Management Tools: Rally, JIRA, Version One, SharePoint, I track

Reporting/BI: Tableau, SSRS, Microsoft Power BI, MS Visio

Language: Java, C++, HTML, XML, SQL Server

API/API tools: Amazon API getaway, REST API, Postman, SOAP UI, Restful API

PROFESSIONAL EXPERIENCE

Confidential

Scrum Master

Responsibilities:

  • Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.
  • Manages project initiation activities that include identifying contractual obligations, client needs and goals, existing situation, necessary contacts, and access to existing information as needed.
  • Reviews plans to determine costs, timeline, funding, staffing requirements and goals.
  • Facilitated and managed daily stand-ups, product backlogs grooming meeting, sprint planningmeetings, sprint reviews/demo, retrospectives, story board and story writing.
  • Planned releases cross-functionally and more importantly ensured that the team knew their AgileValues.
  • Used burn-down metrics to report project updates.
  • Enacted change and continuous improvement increasing the productivity of Scrum Teams.
  • Empowered teams to self-organize and grow cross-functionally.
  • Develops project plans outlining project scope, activities, schedules, deadlines and cost/time estimates.
  • Delivers informational and decision-seeking presentations to technical and business groups.
  • Assigns project team members to various project activities
  • Manages project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achieved. Assists with problem resolution or risk mitigation as needed.
  • Coordinates activities and tasks among project team members, other internal departments and client organizations as needed to meet project goals.
  • Seeks and develops more productive and effective ways to complete assigned tasks. Ensures fit with timeline, architecture and user needs.
  • Conducts project closure activities to formalize and communicate the project acceptance, handover ongoing activities to accountable teams and complete a post implementation review to identify areas of improvement or that worked well.

Environment: Agile Scrum- Safe, JIRA, MS Office Suite, MS Project, SharePoint, Microservices, Kubernetes Orchestrations and DevOps.

Confidential

Scrum Master

Responsibilities:

  • Actively worked in SAFe environment for multiple teams under document management following Kanban methodology.
  • Organize and facilitate SAFe ceremonies such as sprint planning, daily stand-up meetings, sprint reviews, retrospectives, demos,ScrumofScrums,and other SAFe-related meetings.
  • Documented the team’s accomplishments, blockers, impediments, and risks to the RTE and management.
  • Worked along with Release Train Engineer with BWSR (Bi-weekly status report), Pre-PI planning event, PI planning event.
  • POC for submitting archer exceptions, service now requests and remedy tickets for change requests.
  • Actively worked with the Product Owner and Stakeholders to monitor and prioritize product backlog on an ongoing basis to meet release timelines (TSA exit) and value to the business.
  • Drove weekly Project meetings to track project status, external dependencies, impediments, and upcoming milestones.
  • Facilitated many KT sessions for the team to improve transparency. Actively added business users by raising Service Now requests to office & department codes to perform validation.
  • Supported the policy analyst by submitting security exceptions for the security and dynamic scans of the applications.
  • Facilitated triage calls with QA and developers for any raised defects by the QA.
  • Identified the dependencies with the third-party vendors and called them out during the backlog grooming, so that the team can prioritize the scope of work for respective sprints.
  • Enabled improvement in team delivery commitments and capacity planning for sprints by identifying & tracking hidden tasks that increased customer satisfaction.
  • Participated Agileadoption Retrospective during the PI planning for the organization with the leadership and guided teams with outcome resulting in enhanced performance.
  • Maximized the team’s efficiency and their time management by introducing code-review sessions.
  • Engaged the team members during Retrospective with some fun activities like Trivia, kudos cards and icebreakers. API documentation using Swagger Tool to execute the scripts.
  • Supported the Tech lead in deploying the services to Prod environment.
  • Acted as a proxy Product owner during the grooming and sprint demo sessions.
  • Supported the team in resolving dependencies, facilitated Break-out Sessions, and setting up program-level cadence (SAFe) during the PI planning.

Environment: Agile- Safe, JIRA, MS Office Suite, MS Project, SharePoint, Microservices, Kubernetes Orchestrations and DevOps

Confidential

Scrum Master

Responsibilities:

  • Facilitated and managed daily stand-ups, product backlogs grooming meeting, sprint planningmeetings, sprint reviews/demo, retrospectives, story board and story writing.
  • Planned releases cross-functionally and more importantly ensured that the team knew their AgileValues.
  • Used burn-down metrics to report project updates.
  • Enacted change and continuous improvement increasing the productivity of Scrum Teams.
  • Empowered teams to self-organize and grow cross-functionally.
  • Strategically removed impediments ensuring no external/internal distractions to the development team.
  • Coached upper management, the Teams and other Project Managers on agile best practices.
  • Employed Version One board to monitor the status of user stories, sprint release/progress, teamvelocity, and capacity.
  • Advocate transparency, honesty, and creativity.
  • Coached the team on how to create clear and concise user stories.
  • Communicated with top management, engineers, product managers and support specialists on product issues particularly duringdeployment.
  • Documented Retrospectives, Demo recordings, Working Agreements, Impediments & Issues.
  • Schedule and facilitate scrumof scrums meeting (as needed) to focus on integration and end to end testing.
  • Helped stabilize and increase team velocity/productivity.
  • Remove obstacles and impediments to clear the path for the scrum teams.
  • Protected development team from outside distractions, impediments, or team conflicts, and maintain focus on product backlog and project timeline.
  • Work closely with project owner in backlog management and continuous delivery of features.
  • Educated and reinforced scrum methodology and agile framework to team members and key stakeholders.
  • Managed project scope to ensure delivery was compliant to scope commitment.

Environment: SharePoint, Microsoft Teams, One Drive, Power Apps, Flow, Box, Office 365 groups, Skype Conferencing, Metalogics, Jira.

Confidential

Project Coordinator / Business Analyst

Responsibilities:

  • Assisted Project Manager with development of a comprehensive workflow process for monitoring automation performances and modified mean time between failure schedules as assigned.
  • Maintained document control, process assets, database management, track project activities and team communication.
  • Assisted Management and team lead in aligning strategic goals with project roadmap and follow up with vendors to ensure proper alignment and synchronization at all integrating points.
  • Collaborated with Kanban lead to updates backlog and maintain.
  • Planning & implementing programs/strategies to escalate business volumes.
  • Involved in business development by updating the clients with documents required, referrals, personal observation & making corporate presentations.
  • Conducting competitor analysis by keeping abreast of market trends and competitor moves to achieve organizational goals.
  • Placement of magazines to increase Advertising Revenue of magazine from potential markets.
  • Gathered and reviewed HLR (High Level Requirements) and DLR (Detail Level Requirements) and send to businesspeople for approval as well as Included context diagram, activity diagram, high & low-Level business process flow as well as decomposition diagram to make clear understanding about the proposed business processes as well as interface system.
  • Create and propose new business process model and process improvement logic and ideas.
  • Assigned tasks among development team monitored and tracked progress of project following Agile methodology.
  • Fixed issues /defects rose during UAT by working with the IT team.
  • Managed offshore developing team for several project as well as create budgeting based on their effort, did meetings, solved issues if there any.
  • Used Share Point for upload, edit and delete new and existing document to the team members.
Environment: Agile Scrum, Microsoft Office Suite, Smart Draw, MS Share Point, MS Visio, MS Office, MS Project.

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