Software Asset Manager Resume Torrance, CA - Hire IT People

SUMMARY

Proficient IT Hardware/Software Asset Manager (CSAM) and Systems Analyst in software and hardware asset lifecycle management: procurement, receipt, deployment, operational logistics, and disposal of IT assets. Managed SQL Database compiled from continually collected asset data.
Skilled Data/Reporting Analyst at extracting unique datasets (e.g. EHR) and creating Crystal Reports/SQL Reporting Services Reports for management decisions and maintaining data integrity.
Qualified Technology Services Coordinator implemented and maintained asset management software, data conversion tools and TCP/IP Print management applications.
Competent Technical Writer with a strong background producing technical software documentation including manuals, workbooks, specifications sheets and process templates.

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Torrance, CA

Software Asset Manager

Responsibilities:

Analyzed purchase information, created an accurate summary of license entitlements.
Reconciled license entitlements with software inventory data for use in the newly - created Crystal Reports Software License Compliance report, identifying any gaps.
Routinely scrubbed, audited and summarized license purchase information to assure complete/accurate analysis of the data.
Managed the analysis, reconciliation and presentation of the Software License Compliance report for multiple companies.
Built and maintained standard group views based upon established asset management methodologies within HP Asset Manager.
Software License Compliance: Assisted in preparing for external software audits.
Provided necessary support during an external software audit (Inputs, Outputs, Analysis, and Findings)

Confidential, Pasadena, CA

Reporting Analyst

Responsibilities:

Developed various clinical reports based on California Department of Mental Health (DMH) specifications.
Modeled forms within the My Avatar application based on DMH mandated specification documents.
Created detailed test scripts for the impending MyAvatar upgrade from .
Fulfilled various requests necessary to meet the client’s needs through a variety of tasks requiring my expertise of various applications and technical knowledge.

Confidential, Los Angeles, CA

Manager, Data Quality & Control

Responsibilities:

Maintained and monitored all recurring EDI data feeds from clients, including FTP processes and mailed data.
Maximized the automation of all data imports through standardized processes and templates.
Implemented tools and processes to improve the speed and accuracy of data manipulation across multiple TCC departments.
Established and maintained policies for quality control checks of all data flowing through TCC systems.
Maintained documentation and publication of all data imports and exports for both internal and external customer use.

Confidential

Reporting Analyst

Responsibilities:

Assessed requirements from internal department reporting needs and delivered custom reports based on custom queries.
Developed advanced reports using multiple complex formula fields, drill-downs, and charts.
Analyzed reporting data for integrity and validity prior to posting for customer use.
Managed the reporting repository in Crystal Server XI and in Microsoft Visual Source Safe.

Confidential, Washington, DC

Technology Services Coordinator

Responsibilities:

Maintained and supported the firmwide IT Asset Management System (Provance 4.3) and its server.
Updated and tested Provance releases and fixes.
Developed SQL Server 2008 Reporting Services reports for local IS use on the SharePoint Server.
Updated the Share Point site with reporting and documentation related to Provance.
Managed the Xerox firmwide rollout project and configuration for ten of the offices.
Implemented, configured and maintained the Xerox CentreWare Web printer fleet management application for firmwide reporting.
Created custom reports tailored to the firm’s needs.
Trained firm IS staff in the firm’s standard use of Provance 4.3 and its best practices.
Acted as technical liaison with local IS Managers and coordinated resources for technology deployments and roll-outs.

Confidential, Baltimore, Maryland

Application Systems Analyst

Responsibilities:

Reconciled software purchases versus softaware installations to maintain/enforce compliance.
Managed projects for the physical, hands-on data collection of both hardware and software asset information for (4) affiliate hospitals.
Presented ITAM methodology and lifecycle overviews to senior management and key personnel of affiliate hospitals prior to hands-on data collection.
Managed the IT Asset Specialist position responsible for daily receiving, tagging, shipping and storage of inventory.
Enforced the move, add and change activity pprocesses and workflow automation across all hospitals to ensure data integrity.
Implemented and maintained ITAM repository (Fixed Asset Tracking System) on SQL Server 2005 cluster.
Continued to identify and improve processes related to inventory tracking and reporting by consistently enforcing company policies and procedures.
Created presentations and flowcharts detailing the asset tracking functions and procedures.
Designed and developed technical documentation for operational procedures and policies.
Schedules and reconciles periodic physical inventories to ensure accuracy.

Confidential

Systems Analyst

Responsibilities:

Continued to develop and design the IT Asset Tracker for the clients continually changing needs.
Designed and produced detailed reports for future planning and the UMMC Microcomputer Replacement project.
Produced flowcharts detailing the Hardware and Software Request processes.

Confidential, Owings Mills, Maryland

Technical Writer

Responsibilities:

Created a template for customer feedback surverys for product documentation and presented the results as the standard for future enhancements.
Streamlined the online documentation process for the client/server reconciliation products using newly-added RoboHelp build tags.