SUMMARY

• Senior technology executive with 25+ year global experience in financial services and telecommunications with extensive experience in leading and managing large on - site and off-site teams of 200+ professionals and working with executive management
• Expertise across the spectrum of IT management including enterprise infrastructure architecture, DevSecOps, application development, Data center setup and migrations, operations and production support, AAA, IAM, networking, virtualization, Cloud architecture for IaaS, PaaS, SaaS and migration, cloud enablement and governance.
• Strong hands on experience in Amazon Web Services, Microsoft Azure, HP Cloud, EMC Federation Enterprise Hybrid Cloud and VMware
• Results-oriented executive with a record of delivering several million dollars of incremental revenue and cost-efficiencies to large organizations through innovative and efficient information technology management using Oracle Business process management, EMC Documentum, IBM Websphere Dynamic process edition, Red Hat JBoss BPM Suite, ProcessMaker, TIBCO Nimbus, ServiceNow, Aviatrix, HPE network management solution
• Experienced in new technology product implementation, managing request for information and quotations, service level agreements, customer and service providers management
• Strong background in recommending infrastructureworkflow toolsas solutions to driving processes in a global network.
• Highly experienced in laying the framework, adoption plan or evangelizing the tool in a global environment
• Experienced in gap analysis, gathering and documenting the requirements to prepare the business workflow model, and used agile software development methodology to build new business processes
• Expertise in designing, implementing and supporting fully automated Continuous Integration and Continuous Delivery processes, Automating the build, deployment and testing of Front End, Middleware and Database components
• Strong hands-on experience in IT Program Management, Portfolio Management, Project Management, Delivery management, and Business Analysis with strong functional and technical skills, methodologies, Agile, Scrum, SDLC, ITIL and OWASP Standards, Infrastructure and Software Applications development with SDLC, ERP implementations, Regulatory and Compliance, Cyber Security, Master Data Management (MDM), Data Quality (DQ), Data Governance including Metadata management, Data profiling, Access Remediation, Data masking and ETL processing, Crystal and SQL reporting services.

TECHNICAL SKILLS

• Cloud Computing Architecture
• IAAS
• PAAS
• SaaS Platforms
• Amazon AWS
• HP
• VMware
• Microsoft Azure
• Salesforce.com
• Office 365
• Workday
• Project Portfolio Management (PPM)
• Clarity PPM (CA)
• PPM Center (HP)
• MS Project
• MS Office
• SDLC
• Waterfall
• Agile
• RUP
• JIRA
• ITIL
• OWASP
• OBIEE
• Visio
• Java
• J2EE
• .NET
• C++
• PL/SQL
• UML
• XML
• VBA
• BMC Remedy
• ServiceNow
• IBM Maximo
• Informatica Power Center
• Confluence
• Sybase and Oracle Databases
• VMware
• TivoliStorageManager(TSM)
• Netscape Server
• Firewall (Checkpoint/PIX)
• Weblogic
• WebSphere
• TIBCO's EAI suite of products
• Crystal Reports
• Autosys
• Sharepoint
• ServiceNow
• Control-M
• HP Open View
• Cisco Works
• Install Shield
• Novell N.M.S
• DOMINO Network management
• TCP/ IP
• SIGTRAN
• ISDN
• R2
• LAPD
• SS7
• Frame Relay
• GPRS
• UMTS
• VoIP
• ATM
• Jenkins
• Docker
• Chef
• Puppet
• Nexus
• Ivy
• Artifactory
• Ansible
• TeamCity
• Bamboo

PROFESSIONAL EXPERIENCE

Confidential, Jersey Ciy, NJ

Global Technical Program Manager- Cloud Enterprise Architecture

Responsibilities:

• Managing AWS and Azure cloud architecture and migrations for the global customer applications, datacenter consolidation for infrastructure, capacity planning, budget planning and reporting
• Responsible for application development, infrastructure, networking, deploying VPN with PKI and SSO, IT operations with focus on the continuous development, sustained engineering, monitoring, and response for the mission critical solution. Leading and managing the 42 cross functional resources, and working with infrastructure architecture team, DevSecOps, application support, business analyst operations and data services support
• Responsible for the cloud security and compliance implementation, multi factor authentication (MFA), implementing the Identity and Access Management Platform (IAM and IDM), AAA, PA-DSS, data masking, access remediation and data encryption, generating metrics report associated with compliance activities, regulatory compliance process documentation for internal audit
• Responsible for the program and project status reporting to senior management, change and vendor management, service level agreements, business intelligence enterprise solutions, and risk management, managing portfolio in Innotas
• Responsible for the trend analysis, solution capabilities, compliance status documentation, identifying and implementing cost efficiency, budget and forecasting.
• Performed Gap analysis to check the compatibility of the existing system infrastructure with the new requirements and integration with Jira, confluence and 0365 services
• Performed Risk analysis of the requirements to identify the key business risks areas for the project and prioritized the application development and testing. Implemented and developed solutions enabling IT automation with DevSecOps capabilities to build, deploy, monitor and test applications Implemented Innotas, ServiceNow, confluence, JIRA and Chef Automate
• Responsible for the vendor management, service level agreements, business intelligence enterprise solutions, risk management, generating metrics report associated with compliance activities, regulatory compliance process documentation for internal audit, and technical documentation
• Responsible for the portfolio management using Innotas and implementation of Office 365
• Responsible for the Cloud transformation training to the customers, internal teams, developing Cloud operations and governance strategy and implementation of PMO tools.

Confidential, New York, NY

Senior Technical Program Manager- Cloud Enablement / Enterprise Architecture

Responsibilities:

• Responsible for global enterprise infrastructure and applications migration to the Cloud.
• Managing the PMO, portfolio management, strategy and transformation plan covering infrastructure architecture, hardware assessment, storage and capacity planning, disaster recovery
• Led a team of 50+ on-site and off-site professionals across USA, Asia Pacific, and Europe to transform infrastructure, and business critical applications to the Cloud using Agile methodology and ITIL framework, implementation of JIRA, ServiceNow, Chef and Jenkins, and EMC Documentum
• Managed the proof of concept testing on AWS Cloud, application selection, gap analysis, application adoption, cloud vendor management, technical guidance during the transformation, scoring the cloud services post proof of concept testing.
• Managed the project scope, planning and delivery, managing DevOps and cross-functional teams, complex global environment, process standardization, providing guidance to ensure efficient and effective execution of the program
• Managed business requirements, conducted gap analysis, prioritization of applications for infrastructure transformation to the Cloud, migrations from Data center, AWS and Azure Cloud architecture on IaaS, PaaS, SaaS using VMware, vSphere, Cloud management and governance frame work, dependency mapping, middleware, storage, networking, capacity planning, change management, disaster recovery planning and testing
• Responsible for the portfolio planning, governance, assessment and progress reporting to the Senior Management and KPI reporting.
• Managed portfolio and tracked the updates using Clarity PPM, Jira, Excel, Sharepoint and Office 365
• Monitored progress (% complete, pending, risks, etc.), finances (budgeted v/s forecast v/s actuals), critical path, RTB and CTB, KPI’s, RACI, RAID, SME inputs, operational model, delivery strategy
• Responsible for the Cloud technology training to the IT application domain managers, internal teams, and developing strategy for operations support and automation

Confidential, Jersey City, NJ

Vice President-Global Technical Infrastructure and Operations Program Manager

Responsibilities:

• Responsible for global enterprise infrastructure transformation and application development for Cloud, regulatory and compliance portfolio management.
• Transformation program is expected to yield annual cost-efficiencies of up to $10M annually when implemented
• Partnered with senior business managers on understanding business requirements, prioritization of applications for infrastructure transformation to the Cloud, migrating applications from the datacenter Cloud architecture, governance frame work, development for PCI compliance, deploying VPNs with PKI, SSO, providing gold images for application deployment, cost analysis, budget and forecasting.
• Leading a team of 150+ on-site and off-site professionals across 10 countries to transform infrastructure for 2,500+ global business critical applications including Cloud deployment across USA, Asia Pacific, and EMEA. Responsibilities include managing the end-to-end transformation process including application development, functional performance testing, regulatory compliance reporting, asset management, and vendor management.
• Managed the strategy and roadmap implementation for Identity and Access Management Platform tools, implementation of IDM, AAA, PA-DSS, data encryption and access remediation
• Responsible for the operation, networking and production support, conducted gap analysis, root cause analysis to improve global applications availability, automation, server, database and application release management, and change management.
• Managed the new datacenter setup, infrastructure and application migrations without any downtime, disaster recovery testing, production monitoring tool and techniques were implemented, capacity planning, metric and trend analysis, root cause analysis was conducted to support the global applications
• Responsible for data management, data governance including metadata management, data architecture, access remediation and data masking and multi factor authentication (MFA) implementation
• Responsible for Business Intelligence enterprise solutions, risk management, generating metrics report associated with compliance activities and regulatory compliance process documentation for internal audit, status reporting, technical documentation and end-user training

Confidential, Jersey City, NJ

Vice President- Global Technical Infrastructure Program Manager

Responsibilities:

• Responsible for the DevSecOps automation, proof of concept for new products and technology, cross functional teams and vendor management
• Developed functional requirements documentation for digital projects to ensure final solutions mapped to identified business needs
• Managed the data center migration involving database migration using the Golden Gate, Tivoli service and automation implementation, middle ware, networking, business Intelligence application, enterprise solutions design and management, networking, risk and change management, access remediation and multi factor authentication (MFA) implementation
• Managed disaster recovery strategy and testing across the data centers, capacity planning and application availability reporting
• Performed key role in Application Management, User Management and Resource Management activities using TIBCO Administrator.
• Managed regulatory compliance implementation for the 20+ customers of the ISG including companies such as Broadridge, Bloomberg, DTCC, Reuters. Ensured system uptime of 99.999% and provided training to these customers for all application upgrades and infrastructure changes, vendor management and technical documentation, and program status reporting

Confidential, Fremont, CA

Vice President - Information Technology

Responsibilities:

• Recommended, designed and implemented public, private and hybrid-based Cloud models for customers.
• Project managed 500+ applications transformations including application re-development, Cloud architecture and Cloud infrastructure set-up. Efforts yielded in $1M+ cost-savings for customers
• Hired and managed a 50+ person on-site and off-site development and technology support team
• Responsible for providing technical solution to customers, request for information and quotations, cost analysis, service level agreements, support customer products evaluation.
• Performed gap analysis of business rules, business and system process flows,ensured all artifacts complied with corporate SDLC policies and guidelines.
• Responsible for managing various projects within data management, data governance, and implement data quality.
• Led and implemented Service Oriented Architecture (SOA) solutions for multiple customers to ensure compliance with ITIL and OWASP Application security verification standards
• Responsible for risk management, capacity planning, KPI reporting, and compliance status documentation
• Managed acquisition, merges, integration and Service Level Agreements (SLA) between business domain, technology partners, vendor management, operational and production support.

Confidential, New York, NY

Senior Technical Program Manager

Responsibilities:

• Managed the deployment of the Check21, a product that processed 25+B checks annually for all member banks.
• Product lowered check processing time by 70% and check processing costs by $1B+.
• Responsible for the status reporting and change management using Remedy, Tivoli service management tools.
• Conceptualized and implemented the $50M+ asset management initiative across the top 3 data centers.
• Responsible for design and develop the Data Warehouse framework and governance.
• Managed metadata practices and maintain best practices in metadata management for data and BI users.
• Led implementation of virtualization (VMWare and Red Hat Enterprise Linux) across 60+ applications.
• Effort yielded $2M+ in annual cost savings for the organization
• Responsible for the security monitoring processes, IT-related risks and establish control processes.
• Recognized for exceptional annual performance every year

Confidential, Freehold, NJ

Program Manager & Chief of Staff to Executive Director

Responsibilities:

• Managed a team of 100+ on-site and off-site professionals with responsibility for IT infrastructure, datacenter operations and support for the entire telecommunications business
• Led the program and portfolio planning and management that involved 200+ senior professionals across functions that included project consolidation, teambuilding, instituting best-in-class project management processes and designing the project management organization.
• Program managed the 20 key program initiatives that covered infrastructure transformation, application development, operations and production support strategy.
• Program management included use of Agile, Scrum and PMP methodologies and were completed on-time
• Responsible for critical 911 call center and customer applications, product delivery, release and change management, capacity planning and forecasting, database management, middleware, networking, user-testing and delivery management.
• Responsible to develop and implement the concept of Enterprise Data Management and Architecture Strategy for Business Intelligence, managed consolidation of six data centers and migration.
• Effort resulted in multi-million dollars of cost savings for the organization
• Worked with production staff to identify gaps and failure points, performed gap analysis and root cause analysis, functional requirements that supported overall strategy, goals and objectives.
• Conceptualized and implemented the Oracle Solaris Zones that created private execution environments across 700+ applications.
• Responsible for vendor sourcing and evaluation, managing acquisition, merges, integration, authoring SLAs with business and technology partners, vendor management, KPI reporting to the management and stakeholders

Confidential, Milford, CT

Senior Program Manager

Responsibilities:

• Designed and implemented system access security standards, internet security services and disaster recovery plans to ensure compliance with industry standards, and vendor management
• Responsible for Data Warehouse management to support the business goals including new products, operation and production support structure, infrastructure architecture and governance framework. Efforts significantly improved the business continuity situation with uptime performance increasing to 99.99+%

Confidential, Jersey City, NJ

Senior Technical Project Manager

Responsibilities:

• Responsible for the project scope, planning and delivery involving infrastructure for web-hosting services, data management, configuration and strategic planning for multiple enterprise-storage environments and implementation of application failover mechanisms
• Directed IT program and project management efforts, implemented PMO, reporting standards, and methodology, change management, status report to the clients and vendor management
• Responsible for providing technical solution to customers, request for information and quotations, service level agreements, support customer products evaluation, client, vendor management.

Confidential, Morristown, NJ

Manager, Information Technology

Responsibilities:

• Managed a team of 40+ professionals that successfully implemented a satellite network spread across 80+ urban and rural office locations in India.
• Effort transitioned dependence on local T1 lines, expanded connectivity, improved network availability and turnover times by 20+%, and enabled implementation of web-based applications including eCommerce and ERP systems
• Managed portfolio of all technology implementation involving infrastructure, VSAT network connectivity, development, security and assessment to ensure accuracy and compliance with procedures and controls
• Led the IT organization for the Indian sub-continent with responsibilities covering budgeting and cost-management, infrastructure requirements and set-up, ERP implementation and management, developing and supporting internal applications, vendor sourcing and management, SLAs and reporting to the executive management team

Confidential

Business Development & Program Manager

Responsibilities:

• Responsibilities included customer prospecting, customer presentations, responding to RFPs, acquisition, merges, integration, negotiation and closure, customizing satellite network solutions, and customer relationship management
• Managed design of VSAT infrastructure architecture, framework, customer bandwidth scheduling, deliverables management, usage optimization Efforts resulted in 90+% capacity utilization of existing bandwidth
• Designed and developed an internal system that tracked customer-wise bandwidth usage, data traffic analysis and forecasted network utilization and incremental bandwidth requirements.
• Trend analysis helped drive incremental revenue from customers
• Provided expert advice to customers on network migrations, bandwidth optimization, created user manuals and provided end-user training to all customers

Confidential

Technical Project Manager

Responsibilities:

• Responsible for project plans, tracking risks, issues, dependencies and status reporting to the management team
• Responsible for system, network and security management, team management across 5 locations.
• Designed and implemented customized networking solutions and technologies for multiple environments, distributed storage architecture, server architecture and security solutions
• Responsible for vendor management, SLA creation, 10M+ IT budget, cost analysis, funding requests