Summary:

• Confidential and Project Management space achieving aggressive schedules, meeting business goals, managing program complexity while providing the governance and visibility to business leadership. Experience in restoring challenged programs to on time/on budget with achievement of business goals. Leadership style team building, tactful, consensus building but practical with a very strong core focus on achievement of goals and overcoming any barriers to success.
• Educated and certified B.S., J.D., M.B.A., PMI, IAPPM, seasoned more than 20 years, of controlling, driving and achieving critical technology and organizational changes in a variety of businesses. Providing the key leadership for IT system implementations, integrations, migrations and conversions along with the required organizational change for evolving business process.
• Achieved significant time sensitive projects for State of Arkansas, State of Nebraska, State of Oregon, Affinity Health Plan, Cincinnati Financial Ins. , Ohio Financial Ins. , Great American Ins., American Mutual Ins., Regence Group, BC/BS MA, LA, MI, BSCA, CVS Caremark and WEA Trust using Curam, Edifecs, Trizetto Facets, NASCO NPS, HealthRules, Amisys and more.
• Taking control of large matrix teams, achieving ambitious goals and controlling significant budgets. Technically proficient, conversant in the PMBOK, Waterfall, RUP, Iterative, ITIL, Agile, SDLC, PMO and OCM changes, creating results in fast-paced environments with changing priorities.

Skills:

• Roles: Director, Business Analyst, Consultant, Methodologist, Program Manager, Project Manager, Senior Project Manager, Subject Matter Expert
• Methodologies: CMS-ELC, Agile, BPR, OCM, CMM, Gap Analysis, Iterative Spiral , JAD, JAR, KPI, MS Framework, PMI-PMBOK, E PMO, RFP/RFI/RFQ and Evaluations, RUP, Scrum, SDLC, TQC, UML, Waterfall, Xtreme
• Industries: Federal Government A-76, State Agencies, Health Insurance, Life Sciences and Pharmaceutical, Insurance Property, Casualty State Workers Compensation , Petro-Chemical, Manufacturing, Retail, Engineering, Telecommunications and others
• Disciplines: Analysis and Design, Architecture, Configuration, Construction, Conversion, Deployment / Migration, Governance, Mentoring, Operations Maintenance, Portfolio Management, Project/Program Management, Requirements, SDLC, Implementation, Test and SQA, Training
• Applications/Domains/Platforms: ACA Affordable Care Act , Curam, ELC, ACAD, .Net, Java, AI, ASP, Claims, Data Warehouse, Edifecs, Eligibility, ERP, MRP, FACETS, HealthRules, HIPAA, ICD 9 10, JD Edwards, Medicaid/Medicare, Membership, NASCO NPS, NIKU, Clarity, OLAs SLAs, OLTP, Oracle, PeopleSoft, SSRS, MS Project, Open Workbench, MS Office

Confidential

Senior Project Manager

Establish and manage governance structure and reporting, project schedules, project reporting, coordinate CMS ELC Artifacts and Gate Reviews, manage 6 sub-contract organizations 5 technology, 1 OCM, costs and deliverables. Implementation of ACA involves implementation of a new Curam Application along with new Hardware platforms.

• Agile/Scrum artifacts process, CMS-ELC, Curam IBM , ITIL, MMIS, MS Project, Affordable Care Act, BPR, OCM, PMBOK, SharePoint Repositories, Modified Agile Waterfall Iterative
• Liaison between State CIO and 9 Solution Integration Leads and 149 team members. Direct supervision of 9 EPMO Team members.

Senior Project Manager EPMO

• Establish PMO governance structure, schedules, reporting, coordinating CMS ELC Artifacts and Gate Reviews, transition completion of requirements and implementation to consultant staff State Employees.
• Affordable Care Act, MS Project, PMO Structure, PMBOK, SharePoint Repositories, Legacy Programs
• 1 Direct Report, Vendors, SMEs, and employees

Program Integrator

• Create program-wide delivery model, plan governance model outlining milestones for key business functionality delivery

Senior PMO Consultant

• Evaluate, define process, gain approval, implement model artifacts, document, train users
• Move the Information Technology Group Portfolio/PMO from an IT Shop based context to a health insurance business model structure along with the OCM changes to implement.
• Define, Create Implement Project Management Office Methodology, business not technology basis.
• HealthRules, MS Project, Waterfall, OCM, PMO, PMBOK, SharePoint Repositories, Waterfall, Agile
• 2 Direct Reports, 2 Vendors

Business Systems Integrator

• Reorganize systems and hardware to permit expansion of sales throughput while limiting the need for additional personnel in a very task intensive product offering
• Restructure the Information Technology component of an online retail organization to normalize and streamline business processes
• Practical Integration of existing business systems and process workflows
• MS Project, Dropbox, QuickBooks, Web Design/Tools, Social Media, MS Access, MS Office
• 2 Direct Reports, Vendors and employees

Program Manager

• Assist in establishing the PMO office and achieving overall Program / Project Performance
• Responsible for leading migration from legacy platforms to NASCO NPS platform, including claims, membership, subscriber, pricing, etc.
• Reorganize NPS Implementation Effort / Enhance NASCO PMO Processes
• MS Project Server, Planview, NPS, Waterfall, Iterative Methodology, NASCO, OCM, RUP, PMBOK, SharePoint Repositories
• 9 Direct Reports, Vendors, SMEs, and employees

Senior Project Manager

• Edifecs, 27X, 8X, Edits, TPM, Reporting SSRS/Business Objects Work Streams Inter-relationship planning, charting tracking.
• BizTalk, .Net - Trading Partner Management BX/IPS Interfacing upgrades
• BizTalk Rewrite, HIPAA 5010 Errata Update - 83X Claims Claims Payments
• 27X Eligibility /83X Claims Claims Payments Errata upgrades - Edifecs 5010 capabilities
• Edifecs Upgrades and conversion HIPAA 5010
• .Net, 27X, 83X, Claims Claims Payments, 8X, BizTalk, BX/IPS Interfacing, Edifecs, Business Objects, Trading Partner Management, IPS, MS Project, SSRS, BPR, Java/J2EE, Reporting, RUP, PMBOK, SharePoint Repositories
• 3 Direct Reports, On/Off Shore Model with multiple Proprietary/Project Vendors.

Lead Project Manager

• Consolidated multiple work streams Technology and OCM plans into a single consolidated plan, Created a comprehensive Go-Live Milestone Dashboard and tracking process for status reporting, Managed Program reporting of resources, task completions and milestone achievement, Performed program status reporting and identified major risks and issues, Performed Critical Path Analysis for program level governance issues and mitigation planning
• Create Governance Structure and OCM for FACETS Operational Readiness
• Dashboards, FACETS, OCM, RUP, MS Project, PMBOK, SharePoint Repositories, MS Access, MS Office
• 2 Direct Reports, SMEs and employees

Senior Project Manager

• Created the overall Portfolio/PMO process platform methodology components, Specific disciplines included Initiatives Program Portfolio, Process Execution, Control Gating, Tracking Reporting, Organizational Capability Management, Quality Management, Release Management, Customer Support, Estimation Processes, Change Management, Test Management, Configuration Management, Transition, Training Deployment Models
• Creation of enterprise portfolio/PMO for multiple SDLC methodologies
• Agile/Scrum artifacts process, Visio, RUP, MS Project, PMBOK, SharePoint Repositories, MS Office
• Individual Contributor, and employees

Program Manager

• Forming part of a multiphase merger of the ReCap, RxCLAIM and QL legacy systems into a single system, This component MDM is based on a combination of Initiate and IBM middleware, The Eligibility system was starting the design phase following requirements.
• Requirements phase of a combined single Eligibility system for three legacy claims systems
• Agile/Scrum artifacts process Initiate, IBM Middleware, MDM, QL, Iterative Methodology, MS Project Server, RxCLAIM, ReCap, PMBOK, SharePoint Repositories, MS Office, Proprietary Systems, Iterative, Virtual Scrums
• 3 Direct Reports, Consultants, On Shore/Off Shore, and employees

Senior Project Manager

• By creating the tracking mechanism along with an abbreviated agile approach the 79 items were completed
• Focus was the prioritization and execution of the 79 mandates compliance changes that had accumulated
• Government Mandates/Regulatory Compliance / Medicaid Federal Programs
• Agile/Scrum artifacts process, BPR, DIN, DME, Government Mandates, MedImpact, Medicaid, Medicare, NASCO, TMG, PGBA, Regulatory Compliance, MS Project, PMBOK, SharePoint Repositories, Mainframe, MS Office, Agile DIN
• 2 Direct Reports, Multiple Vendors and BCBSM internal contractors and employees

Program Manager

• This effort included OCM modifications, 39 interfaces and 9 custom FACETS extensions. Prepared and evaluated an RFPs for both Development Testing on-boarded vendors resources
• Taking over from a vendor program manager I remediated and restructured a TriZetto FACETS implementation project underway for 9 months with little progress, With a stable program and plan we were able to regain some lost time and move forward in a controlled manner to achieve the implementation within the originally proposed timeframe, The SPOC for the client, state of New York, 74 internal, contract off-shore resources, several vendors
• TriZetto FACETS Implementation Migration from Amysis to FACETS
• Amysis, Claim Check, FACETS, Interfaces and custom extensions, Ingenix, MMCOR, OCM, RUP, MS Project, RFP/RFI/RFQ, PMBOK, SharePoint Repositories, Agile, MS Office
• 7 Direct Reports, 79 person blended team, multiple vendors, government agencies

Clarity Architect

• Alignment of the new Clarity PPM with the existing MS Project based tool context, Required customization of the Clarity implementation and custom interfaces between the products, Standardization of MS Project templates and documentation was required along with transition of project status reporting from MS Project to the Clarity toolset
• Niku/Clarity, PMO, MS Project Architecture Alignment
• Clarity PPM toolset, MS Project Server, PMBOK, SharePoint Repositories, MS Access, MS Office
• Individual Contributor, SMEs and employees

Agile Project Methodologist Facilitator

• Create customized process, gain approval, train pilot teams, and facilitate initial Scums
• Define Liberty Mutual Agile/Scrum artifacts process
• MS Project, SharePoint Repositories, MS Office
• Individual Contributor, employees and work teams

Program Test Manager

• Converted an 8,000 line Test Defect correction schedule from MS Project to Clarity Open Workbench
• An 87 Million Dollar Program Testing budget 13 million dollars implementing a four-state FACETS TriZetto application, extensions, mini applications and interfaces, Managed technical System Integration Testing and Functional User Acceptance Testing Groups, Created an effective enterprise testing organization, moving testing function from TriZetto resources to Regence resources, Obtained Compuware TriZetto Test Assets and managed creation of a Rational regression base to prepare the Test Asset Suite using the corporate standard
• Clarity PPM toolset, Compuware Test Tools, FACETS, Open Workbench, Rational Test Manager, MS Project, RFP/RFI/RFQ, SharePoint Repositories, MS Access
• 3 Direct Reports, vendors, 174 testing resources

Senior PMO Methodology Consultant

• Software Engineering Process Authority. developed the path for evolution from the existing SDLC to the new SDLC
• Alignment of the Development Lifecycle with the Enterprise Architecture for touch points, information exchange and approval processes Checkpoints, Activities Decision Points , Includes Enterprise Architecture inventory, process, governance and artifacts. Determination of domains for Enterprise Architecture and hierarchy relationships
• Determined entity-wide interchange touch points between existing QA, Test, Configuration Management, Program Management and other internal PMM methodologies, Provided on-going remote support to PMO during rollout over the next several months
• Created organizational project management process strategy, Using the company's chosen RUP SDLC methodology, sequenced created the implementation framework for the software development organization,
• One month engagement to create PMO Strategy PMO Processes
• DX, PMM, Visio, RUP, MS Project, SharePoint Repositories, MS Office
• Individual Contributor
• Custom RUP Mentor Methodology, MS Framework, Visio, RUP Mentor, MS Project, PMBOK, SharePoint Repositories, MS Office
• Agile/Scrum artifacts process, DEA Regulations, BPR, Customized RUP Workflows, RUP Mentor, Activity Details Artifacts, Pharmaceutical Regulation., SEPA Software Engineering Process Authority , RUP, MS Project, MS Office
• Individual Contributor, SMEs

Senior SDLC Methodology Consultant

• Developed KT Decision Analysis, gathered requirements, evaluated candidates, determined KT SDLC recommendations , Evaluated recommendations with the Agency 10 year technology plan, Managed implementation of the selected SDLC RUP using the new process/tools, Mentored pilot project teams on use context creating trained seed personnel
• SDLC Strategy Implementation
• Custom RUP Mentor Methodology, KT Decision Analysis, Visio, RUP Mentor, RUP, MS Project, PMBOK, SharePoint Repositories, MS Office
• 2 Direct Reports, SMEs, Vendor and employees

Enterprise QA / Test Process Architect

• Assessing 9 silo organizational QA Test Environments, provided Process Architecture Guidance, Developed a custom Enterprise Test Model to serve as the foundation for all future Enterprise Testing within the organization identifying many quality improvement CQI opportunities
• Create Enterprise Test Model
• CQI opportunities, Visio, RUP, MS Project, PMBOK, SharePoint Repositories, MS Office
• 1 Direct Report, SMEs and employees

Project Manager

• Evaluation of existing functionality and configuration, requirements created in corporate format
• Support for the existing claim system ended suddenly due to unsuccessful litigation outcomes
• Claims system reverse engineering and requirements documentation project
• Designs and Topologies, Requirements, RUP, MS Project, PMBOK, MS Office, Rational Products
• 2 Direct Reports, SMEs, and employees

Project Manager

• Created the topology and hardware requirements for the Global Machined Parts Web Brokering system using the sage-est' IA/AI engine, Prepared the business case for funding and project plans to combine e-commerce infrastructure with Sage-est' IA/AI Business Intelligence system
• World-Part Web Portal, Conceptualization Capital Request Information
• Business Cases, FTP, Hardware, Web Brokering system, Web Design/Tools, System Topology Hardware, Sage-est' AI Engine, MS Project, MS Office
• Individual Contributor

Senior Business Analyst

• Lexmark Services Group Marketing Project Prepared new a RFP for a Marketing Collateral System after responses to the earlier RFP were not sufficient to evaluate.
• WebMethods Customer Service Project Prepared Business Operations Workflow designs for customer service and peripheral repair processes.
• ClickNPrint Project Prepared rollout requirements and model plans for the company internal pilot implementation of a future proprietary service offering.
• PeopleSoft Security HRIS Evaluated the CNIL European Union and Model Agreements Other foreign security privacy Laws to develop a strategy for a single global Lexmark HR system.
• - Multiple Projects OCM and Technology Combinations
• Agile/Scrum artifacts process, BPR, CNIL and Model Privacy Agreements, Lexmark HR systems, MS Access, WebMethods, PeopleSoft HRIS, MS Project, RFP/RFI/RFQ, MS Office
• Individual Contributor, SMEs, Vendors and employees

Project Manager

• Remediated a stalled critical high-visibility project that impacted Senior Management. The top 12,000 managers in the company receive their compensation and benefits via this system. , Managed all use cases requirements along with the consulting company performing the system-wide changes and enhancements for the 2002-2003 planning cycle., Working with Visteon Infrastructure creating a temporary home for the application when the hardware could not be delivered by the go-live date., System went live on 1/12/2003 permitting world-wide HR managers to update Senior Management compensation during the planned two month window.
• Global Compensation Planning System
• 23 ASP, CVPS, Ford Methodology, Global Compensation Planning System, Infrastructure, Java/J2EE, MS Project, PMBOK, MS Office
• 2 Direct Reports, Vendor Resources, Vendor, SMEs, Infrastructure PM

Configuration Manager

• Served as Configuration Control Manager during the rollout of a Safety and Health System to 17 Visteon Plants. This system uses an Application Service Provider model for the new system., The system is undergoing continual change and version integrity must be maintained throughout the rollout process.
• CVPS, Ford Methodology, Java/J2EE, MS Project, PMBOK
• Individual Contributor, Vendors, SMEs, and employees

Senior Project Manager

• Engaged to evaluate 2 late off-shore projects utilizing the RUP methodology by two organizations claiming CMM Level 5 status., Determined actual status for both projects and worked with client and vendors to establish remediation plans for each., Created legal justification opinion memos for potential dismissal of consulting organizations if they failed to achieve certain milestones in the remediated plans., Mentored and instructed In-house PMO personnel on RUP, UML and Use Case Development Processes and Procedures.
• 24 CMM Level 5 Analysis, Gap Analysis Remediation, Legal Justifications, Mentoring RUP, UML and Use Cases, RUP, MS Project, MS Office
• Individual Contributor, SMEs, Vendors and employees

Senior Project Manager

• Managed client/customer relationships, working with Presidents, VPs and Director level customers, Supervised the development of the product components into viable commercial application combinations, Worked with potential investors and management to define the product market and potential value. Supported company financial group on development cost estimations
• Developed commercial value propositions for the Sage-est' AI Engine Product its derivative applications,
• Define the product market and potential values, Commercial value propositions, Financial Analysis, Sage-est' AI Engine, MS Project, MS Office
• Individual Contributor

Senior SDLC Methodology Consultant -

• Re-structured the PMO to accommodate a governance of a blended Waterfall Iterative process, Mentored the PMO and PMO project managers during the move from Waterfall to RUP., Simultaneously managed SW configuration management group during client talent search, Prepared Hosting RFP, Evaluated Responses, Selected Provider for ASP Services
• Created the RUP based custom process and methodology Rated Level 2 CMM by independent audit. ,
• Agile/Scrum artifacts process, BPR, CMM Level 5 Analysis, PVCS, RUP based custom process and methodology, RUP Mentor, RUP, MS Project, RFP/RFI/RFQ, MS Office, PVCS
• 2 Direct Reports, SMEs, Vendors and employees