PROFESSIONAL SUMMARY

Sr. Project Manager

Experienced in planning, designing, and delivering IT projects / production systems for financial institutions, government, domestic and international carriers, insurance, pharma, and health care corporations. Experienced as a customer relationship manager, providing customer liaison and issue resolution services, interfaced directly with senior management, stakeholders, clients and cross-functional project teams customer focused and accustomed to working collaboratively on multiple programs and projects with management, business partners, vendors, web and application developers, UNIX, VM, and Windows specialists, database, communication, security, helpdesk, quality assurance and operations personnel.

• Project skills: Manage all phases of the project development life cycle from initiation to closeout: evaluate initiation documentation and finalize project scope parameters, source team resources and assign responsibilities, host requirements planning and design meetings, prepare project cost estimates issue purchase requests and manage capital expenditures, develop project work schedules, conduct weekly project reviews, facilitate issues and risk resolution meetings, maintain current task log and prepare weekly and monthly progress reports, prepare test script documentation, secure and distribute system documentation, negotiate service level agreements SLA , obtain formal user acceptance documentation and conduct lessons learn meetings.
• Professional skills: Solid organizer, excellent interpersonal skills, detail oriented, analytical problem solver, project financial controller, meeting facilitator, team builder, excellent oral and written communication, proficient with MS Office products and cGMP trained.
• Project experience/tools: Projects included high /low budgeted projects, using PMI methodology and project tools such as MS Projects, Excel, Word, Power Point, Outlook, VISIO, HP Service Center, Remedy, and Clarity PPM . Used Clarity to assigned resources, track time, initiate projects, document stakeholders store documents, designs, technical specifications, proposals, letters and emails update project plans and distribute project updates. PMP/PMI trained.
• Project accomplishments: Re-engineered SIAC's Post Trade Operations communication environment supporting Wall Street investment and brokerage houses implemented Citibank's largest private corporate customer network, Corporate Cash Management CCM planned, designed, and implemented Salomon Brother's Global Network Communications Center in Rutherford, New Jersey implemented Quest Diagnostics' Credit Card Authentication System, Electronic Invoice Presentation and Payment EIPP system, and EDI Billing Remittance System. Received Bank of America's recognition for service satisfaction and achieved profitability for HP.

PROFESSIONAL EXPERIENCE

Confidential

• Contracted by Hewlett-Packard, as the GBAM - Global Solutions Engineering Resource Manager, for Bank of America. Global Solutions Engineering is a specialized network design team, created by HP to address the immediate needs of the Bank's global banking, marketing and trader voice networks.
• Responsible for managing LOB requests for Global Solutions Engineering and assigning the appropriate assets.
• Engage management, portfolio managers, program managers and subject matter experts SME , as required.
• Provide direction to project managers, network engineers, communication specialists and customers, as required.
• Member of the Triage Review Committee, interpreting project objectives, identifying tasks, and recommending staffing resources.
• Update HP's projects portfolio management system PPM with project entries, tower assignments and project closeouts.
• Negotiate billing for engineering resources with non-line of business towers.
• Represent GBAM Solutions Engineering at change status meetings.
• Manage resource workloads and availability.
• Additional responsibilities, as part of extended support services, evaluated Bank MAC requests for HP Data Engineering and assigned the appropriate resources.

Confidential

Consultant /Infrastructure Project Manager

• Contracted by Hewlett-Packard to provide infrastructure project management for Pfizer Inc., at their qualified GMP environment, located in Pearl River, NY.
• Engaged network engineering teams, subject matter experts SMEs , communication specialists, facilities personnel, and customers to implement specific technical solutions.
• Defined technical scope and project objectives schedule project deliverables, identified project milestones, developed required tasks and associated costs.
• Managed infrastructure projects using Project Management Institute PMI , best practices and company ITIL standards.
• Utilized HP's Service Center to initiate, track, and control project efforts.
• Implemented Wireless environments, network Cisco 6500 switches, and specialized environmental monitoring equipment over a campus fiber optic media platform.
• Provided customer liaison and feedback for moves, add's, and changes to the network environment.
• Completed cGMP, compliance, and corporate SOP training.

Confidential

• Contracted by Motorola to plan and develop FATP testing procedures for the New York City Wireless Network Channel 16 Project . This multi-million dollar project will provide DoITT/ FDNY first responders with a citywide network, utilizing microwave and radio technology, supporting trunking and conventional radio communication systems.
• Generated task plan and procedures for Pre-FATP and FATP testing.
• Coordinated pre-testing and testing dependencies.
• Developed and conducted training sessions for internal and external personnel.
• Conducted interviews and recommended candidates for command center operations.
• Produced command center operations and incident reporting SOP's.
• Optimized testing procedures based on team feedback and lessons learned.
• Documented testing results and project tasks for Motorola management.

Confidential

Consultant / Project Manager

• Developed reports documenting project progress for leasing, construction, RF and Microwave groups.
• Recommend processes to update the IMS schedule.
• Examined and investigated project tasks working with IMS scheduling team.
• Contracted by Northrop Grumman to analyze critical events and project schedules for the New York City Wireless Project NYCWiN . This half billion dollar project will provide NYC emergency first responders with a citywide integrated wireless internet network, supporting a myriad of communication, information, and tracking applications.
• Generated metrics contrasting past and present performances against projected goals.
• Interfaced with management personnel to review project tasks and goals.
• Prioritized PCN and FCC licensing schedule with RF and Microwave groups.

Sr. Project Manager/ Customer Relationship Manager

• Implemented infrastructure applications in a Six Sigma CMMI level III corporate environment for internal business units, client groups, and functional areas.
• Managed project management staff responsible for implementing business unit applications.
• Determined and analyzed project requirements, developed project plans and deadlines, executed and delieved initiatives.
• Led multiple cross-functional project teams from project initiation to close out.
• Produced project plans, utilizing waterfall methodology, and managed task responsibilities.
• Generated project cost estimates, feasibility studies, and systems designs.
• Managed project budget s and capital expenditures.
• Procured LAN/ WAN services, system servers, and storage facilities.
• Prepared and presented progress reports for senior management.
• Ensured alignment of business /customer needs with the company infrastructure standards
• Ensured compliance with security and HIPAA policies.
• Negotiated service level agreements SLA with business and infrastructure service providers.
• Maintained client relationships to understand customer strategies, issues, and priorities.
• Assisted in the development of clients' long-term plans and coordinated day-to-day problem resolutions.
• Provided customer liaison for all production and support issues.

Consultant / Project Manager

• Contracted by ATT Solutions to project manage multiple network projects on a large Cisco based wide area financial network which interfaced directly with the client in a fast paced environment, while managing and tracking global and domestic implementation issues.
• Provided hands-on experience in information processing and project management, as well as, technical skills in WAN/LAN technology, design, circuit provisioning, procurement, implementation and engineering practices.
• Established, documented and coordinated network change control process between ATT and client.
• Contracted by MCI Global Services to project manage the implementation of network carrier services in international countries and domestic cities for client corporations. .
• Secured technical requirements and coordinated with domestic and international affiliates to implement T.1 and frame relay carrier services at client sites.
• Provided weekly status for internal and external project stakeholders