SUMMARY:

15 years of experience in Information Technology and Oracle Applications implementation, development and support and in a variety of environments. Ten years of Finance/Accounting experience have helped me to understand enterprise computing from both technical and functional perspectives. Expertise in designing and developing solutions in a variety of areas including Financials, Manufacturing, Order Management, Project Management, Human Resources, Payroll, CRM and Purchasing. I have worked on more than 20 projects making significant contributions in management, lead and support roles. Project Management, IT Governance, turnaround of troubled projects, completion of difficult development tasks. Oracle Applications experience includes Releases 10.4, 10.7, 11.0.3, 11i, and 12. Management of projects with SAP, PeopleSoft, JD Edwards, and other ERP components. Service-oriented architecture, SOAP/Web Service Integration design and implementation.

Many full lifecycle projects, including requirements gathering, business process analysis, fit/gap analysis, software package selection, Request for Proposal authoring, vendor selection, and continuous improvement.
TECHNICAL SKILLS:

Hardware: UNIX, Windows, Linux
Software: Oracle Developer, TOAD, Oracle JDeveloper; Oracle Financials, Manufacturing, Order Management, Purchasing, Project Accounting, System Administration and CRM. Oracle Discoverer, Oracle SOA Suite
Operating systems: UNIX (HP-UX, Solaris, IBM AIX), Linux, Windows
databases: Oracle 7, 8, 8i, 9i, 10g, 11, 12; MySQL, MS SQL Server
languages: Java, J2EE, PL/SQL, C, C++, Perl, Unix Shell (sh, ksh, bash), .NET
tools: Oracle Developer, TOAD, Oracle Workflow, Oracle XML Publisher, Oracle Applications Framework (OAF), Oracle JDeveloper, Eclipse, Weblogic Server
Methodologies: Oracle Applications Implementation Method (AIM), Oracle AIM Fast Forward, Developed methodologies for Deloitte Consulting

INDUSTRY/TECHNOLOGY BACKGROUND:

Aerospace and Defense:Engineering and Manufacturing
Manufacturing:Audio/Video Replication; Store Fixtures; Construction Equipment, Plastics, Technology
Distribution: Construction Equipment, Audio/Video Consumer Packaged Goods
Oil & Gas, Energy:E& P, Upstream and Downstream, Regulated Utilities (pipelines and electric)
Construction, Engineering, and Architectural Repair
Consulting, Professional Services, Managed Services, Outsourcing

Confidential,Empire District Electric May 2012 - present
Consultant/Executive Project Manager

Performed Quality Assurance function and advised Executive management on implementation and vendor management issues for a complex implementation (PeopleSoft financials/purchasing/HR, Maximo, and PowerPlant) for a publicly-held electric utility.

• Define documentation standards and review project deliverables
• Adjust project plan to meet tight deadline
• Assist with vendor management where implementation partners were not performing
• Review integration, user acceptance and internal controls testing
• Review and validate data conversions
• Develop Go/No-Go Strategy, measure progress toward go-live objectives
• Work with auditors to ensure SOX compliance
• Review project benefits, measure pain points and achievement of project objectives

Confidential, February 2010 January 2012
Director, Information Technology

Managed the IT function for a mid-market publicly held telecommunications equipment/managed service company. Turned around a troubled IT organization, aligning with business strategy and goals. Implemented IT governance, staff realignment, and project management discipline. Managed tremendous change within budget constraints.

• Stabilized Oracle ERP system, took from weekly outages (and daily maintenance outages) to 99% uptime.
• Established and maintained SOX compliance
• Implemented Oracle CRM on Demand. 60 days from project start to go-live. Developed Web Service Integration with CRM on Demand and Oracle EBusiness Suite
• Implemented Oracle iSupplier portal to improve communication with suppliers, reduce ``effort of purchasing and AP staff
• Implemented Oracle iExpenses automate expense reporting and approval
• OBIEE reporting for CRM Executive Portal.
• Replaced staff to balance the skills needed for an effective IT organization. Developed new managers for IT Operations and Enterprise Applications.
• Mergers and acquisitions led integration of four acquired companies into Xeta infrastructure; worked with acquiring companies for equipment/managed services requirements. Gained responsibility for delivery for four other equipment organizations.
• Updated hardware and network structure. Established hardware refresh cycles, standardized hardware. Rapid implementation of new network infrastructure (Juniper), backup power, network storage architecture (NetApp), SharePoint intranet, upgrade to SharePoint 2010, Web presence, LYNC voice/UC applications.
• Documented and analyzed all customer-facing business processes. Identified over 200 process improvement opportunities.
• Established new IT governance processes based on ITIL. Change Management, Incident Management, Escalations. Implemented project management practices lifecycle, budget, planning and resource management.
• Reduced reliance on contractors from 28 to 2.
• Developed strategic roadmap for Oracle and strategic applications. Full process study of the customer-facing processes at XETA, with improvement opportunities. Evaluation of current and future strategic applications. Published Oracle Release 12 re-implementation RFP, managed vendor selection process.

Independent Contractor August 2008 January 2010
Owner, Vanderveen Consulting LLC

Client: Confidential June 2009-January 2010
Lead Data Architect

Deliver effective data governance, design complex data models, troubleshoot data integrity issues in very large Teradata data warehouse. Work to facilitate capture of data from legacy systems in data warehouse. Lead project team to implement smaller replacement systems using agile processes (Scrum). Capture user requirements, translate into data models and use cases. Facilitate data conversion, meeting FAA requirements. Managed and reviewed work of remote development team.

Client: Confidential July 2008 April 2009
Technical / Functional Troubleshooter / Developer

Technical leadership, hands-on development, functional expertise in Oracle Applications, Release 12.
Troubleshooting implementation issues, closing issues, data quality. Created enhancements and complex reports.

Client: Confidential

• Modules: Release 12 - Project Manufacturing, Accounts Payable, Payments, General Ledger, Order Management, WIP, Advanced Supply Chain Planning, Human Resources
• Resolved issues with AP/iPayments, iExpenses, monthly close, develop close processes
• Troubleshoot issues with Oracle Project Manufacturing, costing, supply chain
• Custom workflows for Project Costing
• Training client development staff in Oracle Applications technology stack
• XML Publisher AP/Payments check document, Purchase Orders, Pick Slips
• Develop processes to troubleshoot and clean up item master and BOM issues
• Design and developed process to automate assignment and maintenance of buyers by item category
• Advanced Supply Chain Planning troubleshooting, queries and reporting
• Develop processes to reduce data entry errors in inventory
• BOM and BOM routing conversions
• Work with DBAs to resolve performance issues
• R12 close issues
• 1099 reporting solution to combine partial year data with Oracle AP data
• Process design file attachments to item master
• Environment: Oracle Applications Release 12 Financials, Project Manufacturing, Advanced Supply Chain Planning, Procurement, Discoverer

Confidential Nov. 2004 - August 2008
Technical and Functional, Support Lead, Hosting Partner Liaison

Client: Federal Financial Shared Services Demonstration Environment

• Supported and configured demonstration “storefront” environment to qualify as a Federal Shared Services Provider, partnering with Oracle on Demand as hosting partner.
• Led troubleshooting, customizations, testing, compliance with OMB Financial Services Line of Business (FMLoB) requirements, with configurations specific for potential federal clients.

Environment: Oracle 11.5.10 Federal Financials (GL, AP, AR), HRMS, Project Accounting, Procurement, Federal Administration,

Client: Confidential
Method Architect

• Developed content, tools, processes and deliverables for methodologies to ensure consistent, quality results
• Enterprise Value Delivery (EVD) Support Thread designed Support thread deliverables for designing client’s support organization, support technology processes, cutover, post-implementation support, and continuous improvement.
• Support Framework a set of tools and deliverables to guide clients in planning the transition to a post-go-live environment. Covers People, ITIL Processes, Technology and Strategy. Key deliverable is a “One Dsay Workshop”, an intensive, interactive session to develop a high-level strategy for support, and discover and identify gaps in the current support framework.
• Due Diligence Method - processes and deliverables for assessing potential clients, estimating level of effort, risk analysis
• Transition Method , Processes, tools, and deliverables for onboarding support clients. Risk analysis and mitigation, documentation review, testing review, stability assessment, user capability assessment, and code review.

Client: Confidential
Oracle Global Lead

• Led support for Oracle Applications for world-wide support organization.
• Led Transition of services to low-cost offshore provider.

Environment: Oracle Applications 11.5.10, Financials, Manufacturing

Client: Confidential
Technical

• Configured Portal for Discoverer report portlets.
• Added user-based security to reports and developed complex reports.

Environment: Oracle Application Server 10g, Oracle Portal, Oracle Discoverer

Client: Confidential
Technical Lead

• Completed development in a problem project. Project team had failed to deliver promised customizations. Requirements were not well-defined and subcontractor was arguing that they were “impossible” to deliver.
• Team completed delivery, leading to collection of $3 million in outstanding fees.

Environment: Oracle Applications 11.5.9

Confidential
AM Associate 7 (Manager)

• Delivery lead for Oracle Applications Support. Recruited and led a team of 21, including DBAs, developers, and functional resources, in a distributed, 24x7 global delivery model.
• Led sales efforts, recruiting, training, and oversight of all Oracle Apps delivery.
• Developed delivery methods and intellectual capital for post-implementation support.

• Maintenance of existing Oracle 11.0.3 system.
• Added functionality as desired.
• Led technical effort to re-implement Oracle Applications 11i.
• Requirements/gap analysis, RFP development.
• Discovery for 11i upgrade
• Gap Analysis for 11i upgrade
• Development of Request for Proposal
• Technical estimates and scoping
• Designed new security schema for Discoverer 3.1, rolled out to users
• Developed client/server Java application to enable printing of AP checks from legacy AS400 system with Optio formatting software residing on Solaris.
• Reconciliation of Projects, AP, AR and GL modules. Identified differences.
• Closed 18 months of open periods by fixing data problems with Project Costing, PO and AP. Assisted in designing close procedures.
• Report Development for Project Analysis (Discoverer and Reports 2.5)
• Maintenance of existing system

Environment: Oracle 11.0.3, Financials, HRMS, Payroll, Project Accounting, 11.5.9 upgrade

Hencie Consulting March 2000 June 2003
Principal Consultant/Consulting Development Lead
Responsible for annual reviews, advising senior management on policies and compensation and retention of consultants, and representing the concerns of the consultants to upper management. Technical and functional Oracle Applications consultant and team lead.

Client: Outsourced manufacturing and distribution of entertainment

• Team lead (6 technical) for implementation of Oracle Financials, Manufacturing, Order Management, Configurator and Purchasing.
• 9iAS iPortal development for customer and management inquiry, portal training for client personnel.
• Developed Order Management interface with legacy system. Interface entered, booked, changed, cancelled, pick released and ship confirmed orders in parallel with the legacy system. Used open APIs rather than interface tables for high-volume transaction processing.
• Customized Order Management workflows for manufacturing orders to meet client needs.
• Scoped project
• Technical Design
• Code review
• Interviewed prospective employees for client

Environment: Oracle Manufacturing, Configurator, Financials, Order Management, Purchasing, Oracle 11.5.5, upgraded to 11.5.8 on Oracle 9.0.1 in a Real Application Cluster (RAC) environment, large media database (> 1TB). Multi-language, multi-currency. Oracle 9i Application Server, iPortal.

Client: Miscellaneous small projects
Technical Consultant

• Designed ETL APIs in Java for data conversion/cleanup.
• Designed “rebilling” process for Oracle Energy JIB/Oracle Receivables.
• Interface from Oracle HR to Oracle Project Accounting
• Worked independently, as sole consultant on several short-term projects

Environment: IBM AIX, HP-UX, Application 11, 11i

• Conversion strategy
• Designed data cleanup and conversion (ETL) algorithms in Java, loaded into Oracle database for conversion of customer data
• Troubleshooting Order Management (11.5.3,4), identifying causes of problems to obtain fixes from Oracle support
• Troubleshooting CRM applications (Sales Compensation)
• Customer Conversion
• Order History conversion
• Financials data conversion
• Interviewed prospective employees for client

Environment: Compaq Tru64 Unix (Hosted environment), Oracle Applications 11i on Oracle 8.1.7; server hosted by Hostcentric. Oracle Financials, Order Management, and CRM

Client: Miscellaneous projects
Technical Consultant

• Conversion of customers into Oracle Receivables, CRM
• Loading of service items into Oracle Inventory
• Troubleshooting Oracle CRM (Telesales)
• Troubleshooting, install, Oracle Call Center
• Conversion of customer relationships in AR and CRM

Environment: Sun Solaris; Oracle 11i, Financials, Order Management and CRM (Sales and Call Center) on 8.1.7 database

Client: Honeywell
Functional Consultant, Technical Consultant

• Functional Design
• Workflow Customizations
• Technical support and troubleshooting iProcurement, Workflow
• Implemented two data fixes for Workflow adopted by Oracle
• Loading of vendor catalogs into iProcurement
• Business Process flows
• Implemented Purchasing, iProcurement without inventory item master used item catalog.

Environment: Sun Solaris, Oracle 8.0.6; 11.0.3 upgrade to 11i; Financials, iProcurement and
Purchasing

Client: Oklahoma Fixture Company
Technical Consultant

• Custom Reports
• BOM conversions
• Troubleshooting
• BOM Interface

Environment: HP-UX, Oracle 11.0.3, Oracle 8.0.6; Financials, Projects, Project Manufacturing

Client: Kerr-McGee Corporation

• Implemented Oracle Financials and Oracle Energy Suite for large energy company. Custom forms, reports, interfaces and conversions. Application customizations.
• Custom interface to import revenue, net outstanding receivables against payable before issuing check to partners
• Custom Oracle Payables check write merge additional data onto check stub with UNIX shell program, PERL in concurrent manager environment
• Installed, tested beta Energy Data Warehouse product developed by Oracle. Proposed major changes in application architecture accepted by Oracle Development. Rewrote several ETL procedures to make them more resource-efficient.
• Designed procedures to make processing more efficient for large database (> 1 TB).

Environment: HP-UX, Oracle Applications 10.7, 11.0.3, Oracle 8.0.6; Financials, Projects, Project
Manufacturing

Other Projects:

• Oracle Receivables integration with a custom module for a Fortune 500 energy company.(The Williams Companies) Customized customer statements, dunning letters.
• Financials functional consultant (AR/AP/GL) for independent energy company (Energy Company of America)

Hilti Inc., December 1992 - March 1998
Senior Tax Analyst / Tax Systems Analyst

• Preparation of Federal, State income tax returns, sales and use tax returns, and tax planning for the Western Hemisphere divisions of a large, multinational company.
• Superuser and functional expert during Oracle Applications implementation.
• Custom application to do sales tax reporting out of Oracle Applications, including GL and AR reconciliations. Developed primarily in Visual Basic, Visual C++. Eliminated 2.3 man-months of work in a typical month.

Ward Petroleum August 1990 - June 1992
Tax Manager

• Directed preparation of all federal and state tax returns, tax planning, capital budgeting, ERISA compliance and financial analysis.

Ernst & Young March 1988 - August 1990
Senior Staff Accountant

• Reviewed and prepared returns for corporations, estates, trusts, partnerships and individuals, and various tax planning, consulting and tax accrual engagements.

EDUCATION:

• University of Confidential
• University of Confidential