Sr. Program Manager Resume Profile
Grapevine, TX
Objective
To lead IT organizations towards success by leveraging my expertise in management and technology.
Experience
Sr. Program Manager
Confidential
- Enterprise wide deployment and integration of Sharepoint Online 2013 Office 365 .
- Custom .Net and Sharepoint Online solution development for new and existing business process automation.
- Deployment and integration of custom web based gamified learning management system.
- Report creation for retail scorecard and performance metrics Daily P L, schedule guidance and labor metrics.
- POS integrated platform for report delivery scheduled and ad - hoc to over 4200 retail locations.
- Integration of MS Great Plains ERP with Active Directory.
- Retail execution task management and reporting using Cherwell SaaS .
- Vendor selection, SOW review and contract negotiation for local and offshore technology services and products.
- Recruit, train, mentor Dev, BA and QA resources for Agile project teams.
- Practice agile methodologies using Scrum to promote continuous delivery.
Program Manager
Confidential
- Managed multiple SDLC projects which included:
- Managed external vendors and negotiate contracts for value added services.
- Partnered with Product Management to set the direction for product development.
- Responsible for hiring Dev/QA/Web Ops/Program Manager roles and managing their growth.
- Collaborated with senior leadership to define technical roadmap and set team goals.
- Managed globally dispersed teams to deliver business value using an Agile methodology.
- Responsible for product delivery and overall portfolio health of e-commerce web properties. Sites included Solarwinds.com, Solarwinds customer and partner portal, DNSStuff.com, Kiwisyslog.com, Dameware.com and webhelpdesk.com. Sites generated leads and recurring revenue with an annual contribution of 250MM.
- Integration of web properties with NetSuite ERP, ASPDotNet Storefront, Cybersource payment systems, Eloqua and Silverpop email marketing platforms, Salesforce CRM and Microsoft Azure service bus.
- Implement analytics and conversion optimization tools such as Adobe Tag Manager, Omniture Sitecatalyst, Adobe Test Target, Efficient Frontier PPC .
- Re-architect, upgrade and refactor business critical maintenance renewal engine to improve customer experience, site performance and maintainability.
- Streamline and automate content management and promotion processes for Ektron CMS and Kentico CMS using Powershell and RedGate SQL toolbelt.
- Implement QA and build automation to achieve continuous delivery. Tools included Selenium, WATIN, PhantomJS, Powershell, TeamCity and MSBuild.
- Rebrand and integrate web assets obtained through acquisition by leveraging Ektron CMS/API, Kentico CMS and Microsoft Azure Service bus.
Lead Software Developer Project Manager
Confidential
- Managed a team of software developers, database analysts and a technical writer
- Implemented security features and protocols into existing products to meet Federal Security Audit guidelines. Used ASP.Net, Data Access Application Block, Microsoft Enterprise Library and MS SQL Server.
- Added several new UI tools and management features to the existing grant management platform eGrants to improve ease of use and increase management productivity. The tools were modeled on features available in most modern CMS platforms. Used ASP.Net, VB.Net and CSS.
- Designed and built an n-tier web application for The Crime Stoppers of Texas. The application managed financial data and annual reports submitted by statewide volunteer organizations. The application was built using ASP.Net, LINQ, MS SQL Server, SSRS and XML.
- Advised the Office of the Governor on risk assessment for grants awarded to technology companies. Provided Grant Managers with valuable input on technology budgeting and cost calculation based on Financial Summary Reports submitted by Grantees.
Software Developer
Confidential
- Worked directly with clients on several diverse projects using VB.Net as the primary development language. Provided clients with regular progress reports and status updates during the project lifetime. Handled every phase of the software development process.
- Created a distributed file processing system using MPI.Net. The system was intended to deploy data to several nodes in a cluster and process the received data on each node in parallel. The system reduced processing times substantially and facilitated the use of every available core on the node. The processed results were posted to the head node upon completion. The system was built using VB.Net and C .
- Created a suite of Retail Management products that handled vendor management, purchase orders, Point of Sale, Barcode management, reporting and receipt printing. This was a database application created entirely in VB.Net and used MS SQL Server as the RDBMS.
Technical skills
Programming languages
C, VB.Net, T-SQL, LINQ, CSS, Classic ASP, VB, VBA, Javascript, C/C, Python, HTML, PHP
Frameworks
ASP.Net, WinForms, Azure, AWS, AppFabric, ADO.Net, REST, WCF, AJAX, JQuery, XML, EntLib
Database
MS SQL Server, SSIS, SSMS, SSRS, MS Access, MySQL, RavenDB, SQL Toolbelt
Enterprise products
SalesForce, Eloqua, NetSuite, Site Catalyst, Test Target, BriteVerify, BrightCove, Ektron, Kentico, New Relic, Solarwinds, Kronos, Google CSE, Dynamics CRM, Dynamics GP, Workday, Office 365
Architecture
N-tier, MVC, Design Patterns, DI, ORM, SOLID, HA
Project Management
FogBugz, MS Project, Sharepoint, Confluence, Agile, Scrum, JIRA, Kanban, BMC SDE, Clarity
Operating Systems Servers
MS Windows Server 2008/2012, IIS 5/6/7/8, Ubuntu, Redhat, Apache, Mac OS
ALM Tools
Perforce, TeamCity, Code Collaborator, TFS, NUnit, MSBuild, Visual SourceSafe