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Qa Manager Resume

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Issaquah, WA

SUMMARY:

  • More than 15 years of IT experience, worked on Manufacturing, Health Care, Insurance, Retail, Publishing, Hospitality and Banking domain. I have more than 6 years of onshore client facing experience. I have more than 5years of Test Manager and 7 years of Test Lead/Automation Lead (Ranorex and Selenium WebDriver) experience.
  • Successfully implemented/delivered/managed multiple projects/products using different methodologies under multivendor, multi - location environment and in different operational models.
  • Excellent Communication, Leadership, Team building, Technical & Analytical Skills with proven abilities in resolving complex software issues.
  • Experience in creation of Test automation strategy, framework(Hybrid and Data driven) architecture design, automation plans, implementation of test automation for multiple projects using Ranorex with C# and successfully integrated HP ALM with Ranorex and building of automation builds using Jenkins.
  • Experience of handling more than 30 members teams. Member of interview panel since last 8 years, Good experience in ramping up teams and arranging trainings to bring team members to speed. Received best QA trainer award.
  • Expertise at working in multivendor and multi-location environment. Act as liaison between business, project manager, application team, and offshore test team.
  • Efficiently handled Selenium WebDriver automation team and hands on experience to automate scripts.
  • Playing a role of Test Manager in Tracking the issues and updating MPP and Clarity tools, efficiently task allocation to team members and tracking the assigned tasks until completion.
  • Good hands on testing experience on Share Point. Assigning of New Roles, adding, deleting new documents, version controlling, new page creation.
  • Work closely with Test data mining teams who used to extract production data, morphed it as per need of testing team as per their test scenarios.
  • Management of resources including mentoring and meeting team needs for project.
  • Coordination with Business, designers/developers, service providers (e.g. environment) and external teams (other linked applications/systems) for dependencies and required artifacts
  • Coordination between client, onshore and offshore teams including status calls & facilitation with other teams as required for project needs.
  • Coordinated with Dev teams to Define and Implement build migration schedules to ensure the Test Executionis not impacted with functionalities are available to test.
  • Scheduled & Chaired defect triage meetings to ensure the defects are triage and fixed with a minimumturnaround time.
  • Hired, mentored and reviewed performance of geographically dispersed team and planned Quick Ramp Up /Ramp Down
  • Expertise in Project monitoring and Tracking throughout the testing life cycle.
  • Expertise in managing Agile Test projects, E2E Test Management and UAT testing projects.
  • Excellent in preparation of reports (periodic & ad-hoc) for different stakeholders on the project status.
  • Very rich experience in different testing methodologies like Agile, V model, Spiral and waterfall model.
  • Expertise in implementing, monitoring and evaluating QA processes, expertise in providing accurate estimates by manual techniques and using tools also, plays active role of Defect Prevention Coordinator and Risk Analyst.
  • Well versed with all functional (system/regression) and non-functional aspects of testing are covered on the target environments (windows, web, host/legacy) and platforms (desktop, browser, mobile) for manual & automation testing (including identification of automation scope)
  • Hands on experience in Unit/Integration (developers), User Acceptance Testing (Business) and technical testing (performance, security)
  • Ensuring setup of test environment and preparation of test-data as part of execution readiness
  • Handling test execution including capturing/reporting of relevant metrics & status
  • Defining ways to optimize test execution making sure coverage is not impacted.
  • Defect management including triage and tracking/reporting of defect metrics during execution
  • Documentation/updates to below test artifacts & review by stakeholders

TECHNICAL SKILLS:

Manual /Automation Testing Tools & Defect Tracking Tools: Ranorex, Silk Radar, Silk Test, Selenium WebDriver, Jira, Defect tracker, Quality Center Clear Quest, RMT, Git, Jenkins,(Rational manual Tester), HP ALM

Design Tools: Visual Basic 6.0

Data base: Oracle 10, SQL Server 7.0 and Pl/SQL

Web: Java Script, HTML, VB Script, XMLOperating System: Windows XP/2K, Macintosh, Mainframes

PROFESSIONAL EXPERIENCE

Confidential, Issaquah, WA

QA Manager

Environment: Ranorex, HP ALM, SharePoint, Google Suite, XML

Responsibilities:

  • Responsible for Planning, execution and deployment of both projects on time.
  • Tracy Meat project is following waterfall model and Vaughan Bakery project is Agile.
  • Provide project feedback (In terms of graphs and tables etc.) to all directors and stakeholders every week. Responsible to anticipate risks and provide direction/suggestion to business overcome all obstacles.
  • Responsible for providing all important test artifacts (Test strategy, Test Plan, Execution results and Test closure memo after each Release).
  • Created and executed Automation suite for Vaughan project. Completed 80% of automation of Project for first release.
  • Handled 30 members team including onshore and offshore. Make coordination between all the tams for efficient use of resources
  • Responsible for providing directions to test teams for efficient testing.
  • Responsible to review Ranorex automation scripts.
  • Effectively prioritized and organized work in a constantly changing environment to meet the stringent schedule liaising with teams

Confidential, Pittsburgh, PA

QA Manager

Tool: used:Cognos Reporting, Selenium WebDriver, Clear Quest, SharePoint, SQL and PL SQL and TOAD

Responsibilities:

  • Worked on Cognos Reporting, responsible for sending reports to directors and VP’s of organization.
  • Handled 20 members team including onshore and offshore.
  • Responsible for test data management and ensure there is no (PHI) personal or personal health information involved.
  • Responsible for acquiring test data before execution cycle starts.
  • Responsible to review Selenium automation scripts and publishing automation results.
  • Verified test data by running SQL queries to ensure correctness of test data.
  • Wrote SQL and PL SQL code and PL/SQL Database triggers to implement the business rules in the application.
  • Effectively prioritized and organized work in a constantly changing environment to meet the stringent schedule liaising with teams
  • Good understanding of Data warehousing concepts Data modeling concepts such as Design of the Data-flow, ER Diagrams, Normalization and DE-normalization of Tables.
  • Optimized lot of SQL statements and PL/SQL blocks by analyzing the execute plans of SQL statement and created and modified triggers, SQL queries, stored procedures for performance improvement.
  • Good understanding of database objects and ability to triage issues
  • Involved in PL/SQL code review and modification for the development of new requirements
  • Complete knowledge of BI and ETL
  • Defined and successfully led the overall defect management process, governance and operation for the project.
  • Responsible for QA testing for Claims project.
  • Playing the role of defect coordinator for more than 10 projects
  • Responsible for creation of QA strategy and QA plan.
  • Estimation for system test and for support of UAT.
  • Responsible for completion of QA testing.
  • Handling Production issues and minimizing their occurrence.
  • Responsible for providing test results and all test closure documents.

Confidential, New York City, NY

UAT Manager

Tool: used:ALM, SharePoint.

Responsibilities:

  • Responsible for UAT testing for CPO (Compliance Policy Management) and Authoring tool.
  • Responsible for creation of UAT strategy and UAT plan.
  • Responsible for extraction of test data from different vendor databases.
  • Estimation for system test and for support of UAT.
  • Responsible for completion of UAT and ETL testing.
  • Handling Production issues and minimizing their occurrence.
  • Responsible for providing test results and all test closure documents.
  • Done internal share point testing for version controlling for policy documents.

Confidential, Wallingford, CT

Test Manager

Tool: used:RQM, Rational Clear Quest, Selenium WebDriver, SQL and PL SQL, Toad.

Responsibilities:

  • Ramping up the teams at both onshore and offshore and implemented on shore off shore model without any delta.
  • Lead Onshore Selenium automation team, automated ICR (Interactive Care Review) web application.
  • Responsible to automate Regression and Acceptance suites and reviewed all automated test cases
  • Responsible for quarterly releases for both ICR and ACMP.
  • I am responsible for making coordination with business, different test leads and Dev managers of different products.
  • Estimation for system test and for support of UAT.
  • To showcase Project status with respect to different vendors.
  • Handling Production issues and minimizing their occurrence.
  • Responsible for test data management and ensure there is no (PHI) personal or personal health information involved.
  • Responsible for aquiring test data before execution cycle starts and ensuring correctness of test data.
  • Responsible for providing test results and all test closure documents.

Confidential, Bloomington, IL

Test Manager

Tool: used:Quality center, Share Point.

Responsibilities:

  • Responsible for implementation of QA processes for StateFarm.
  • To create different phases of system test for different lines of business (Health, Auto and Fire).
  • I was responsible for making coordination with different test leads and Dev managers of different Lob’s
  • Estimation for system test and for support of UAT.
  • To showcase Project status with respect to different vendors.
  • Point of contact for Client and Dev teams (different Vendor) at onshore.
  • Responsible for providing test results and all test closure documents.
  • Responsible for aquiring test data before execution cycle starts and ensuring correctness of test data

Confidential, Memphis, TN

Test Manager

Tool: used:RTM, Share Point.

Responsibilities:

  • Estimation for system test and for support of UAT.
  • Responsible for ramping up onshore and offshore team.
  • Point of contact for Client and Dev team (different Vendor) at onshore
  • SME for review process for Confidential .
  • Work closely with Test data mining teams who used to extract production data, morphed it as per need of testing team as per their test scenarios.
  • Responsible for providing test results and all closure documents.

Confidential

QA lead

Tool: used:Quality center, Share Point.

Responsibilities:

  • Handled the Black Box Team of 8 people.
  • Created automation scripts for Selenium.
  • Point of contact for Client and onshore counterpart.
  • SME for review process for Confidential .
  • Creation of test plan
  • Thrashing of Bugs.
  • Handling customer issues.
  • Appraising the team members.
  • Helped in triaging of defects.
  • Responsible for providing and arranging functional trainings to team.

Confidential

QA lead

Tool: used:RMT (Rational manual tester), Share Point, Clear Quest, Defect Tracker

Responsibilities:

  • Handling the Black Box Team of 24 people.
  • Creation of test plan
  • Review of test cases.
  • Thrashing of Bugs.
  • Handling customer issues.
  • Appraising the team members.
  • Helped in triaging of defects.
  • Interaction with client on regular basis.

Confidential

QA lead

Tool: used:Jira, Artifacts, Defect Tracker.

Responsibilities:

  • Handling the Black Box Team of 12 people.
  • Creation of test plan
  • Review of test cases.
  • Thrashing of Bugs.
  • Handling customer issues.
  • Helping the Automation team to Run Test Cases.
  • Appraising the team members.
  • Helped in triaging of defects.

Confidential

Team Lead

Tool: used:Silk Test, Silk Radar.

Responsibilities:

  • Enforcing company’s Quality Standard in QE team
  • Measures product’s weekly health and send report to Manager.
  • Thrashing of Bugs.
  • Maintain effective communication and work closely with peer Team Leads working on same product.
  • Handling the QLA (Quark License Administrator).
  • Handling Activation Server.
  • Reviewing Test Plans and DIT’S.
  • Reviewing Automation Scripts
  • Helping the Automation team to Run Test Cases
  • Handling customer issues

Confidential

Software Consultant

Responsibilities:

  • Reviewing Docs and Testing
  • Deployment

Confidential

Software Consultant

Responsibilities:

  • Reviewing Docs and Testing.

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