Specialty Knowledge:

• Highly experienced in relationship development with internal and external customers by providing superior customer service
• Experienced in managing and leading transformation efforts in IT, risk and liability, negotiations, data integrity and financial performance with keen ability to recognize data connections
• Experienced in reporting and analysis with emphasis on leveraging and benchmarking and data mining and database management using data extraction techniques to manage cost, problem solving and policies
• Possesses exceptional working knowledge of major computer applications: (Word, Excel, PowerPoint, Access, MS Project, Oracle, and SQL)

Professional experience:

2007-Present Confidential, Las Colinas, TX
Project Manager

• Manage third party vendors, regarding price negotiation and project management
• Lead complex projects across multiple departments requiring cross-functional activity to ensure positive customer experience and adoption by vendors
• Implement and engineer CRM to offer market segmentation, geocoding, and additional reporting analysis including KPI indicators and analysis for 7.5 M prospects resulting in $200,000 annual savings
• Define areas of opportunity to drive performance improvements, prioritize activities based on ROI, CPA models, and success measurement
• Develop business intelligent solutions with market dynamics, and key business drivers
• Prepare executive level financial and business reports including results measurement and profitability analysis for presentation purposes
• Database Marketing on list targeting and development

Marketing Specialist

• Manage multi-channel campaigns to provide accurate and insightful analysis to manage necessary information to address variances and develop corrective actions
• Created and implemented process for vendor management and related budgeting, while establishing, coordinating and executing implementation of new platform
• Analyzed and determined target audience, tactical plans, and strategy to maximize business profitabilityby market segmentation and list targeting
• Designed customer segmentation, territory development, and fact-based decision analysis for marketing including FCP profile modeling
• Created ad hoc reports to enhance competitive intelligence for leadership
• Manage market research projects

2005-2007 Confidential,Fort Worth, TX
Project Manager

• Strategically analyzed accounts payable systems, liability, and risk procedures and implemented a plan to reduce risk and liability and increase efficiency and revenue
• Negotiated and executed purchase agreements and contracts through utilization of best practices and benchmarking to assist $15 M cost reduction
• Managed stakeholder relationships to support credentialing, contracting and management efforts for compliance and operational accuracy
• Resolved multiple customer issues escalated to Executive Leadership which required due diligence related to systems and process improvement

Revenue Analyst
Analyzed and managed freight inaccuracies to increase revenue and maximize credit potential and recommended changes to ensure reduction of inaccuracies

• Plan, directed, and coordinated the activities of collection agencies processes to ensure performance optimization
• Analyzed and monitored Demurrage inaccuracies to increase revenue by $10 M
• Negotiated and resolved customer credit and pricing issues with Marketing and other Railroads

2003-2004 Confidential, Frisco, TX
Financial Consultant /Analyst

• Analyzed financial information and directed preparation of financial statements, and other financial reports to ensure accuracy and profitability for long term healthcare including A/P, A/R, G/L, and month end closing
• Advised clients in areas such as HIPPA regulations and guidelines utilizing Medicare and Medicaid rules to utilize accounting and data processing systems correctly
• Implemented and instructed clinical and financial software including instituting Payroll systems

2002-2003 Confidential,Dallas, TX
Accountant II

• Performed general accounting functions including A/P, A/R, G/L, and month end closing
• Prepared and analyzed general ledger account, financial statements, expense reimbursement and other financial reports to ensure accuracy
• Audited inter-company commissions and accounts receivable and increased revenues by $500,000

2001-2002 Confidential,Plano, TX
Staff Accountant

• Performed general accounting functions including A/P and G/L maintenance and month end closing
• Researched and rectified vendors inquiries involving past due invoices utilizing the General Ledger
• Analyzed profit and loss and if necessary reclassified and adjusted journal entries

Computer Skills:

Microsoft Office 2010, ACE Audit, HFS Cost Report Software, Lawson, Lotus Approach, Peachtree, Microsoft Access, SQL, SAS, Oracle, Data Warehouse, Mainframe, Revenue Tracking System, Revenue Accounting System, Zephyr, BI Query, ContractSource, MS Project, WebFocus, Quickbooks, Tableau

Awards/ Achievements:

• Far Exceeds BNSF in 2006
• QC 2003 Honorable Mention for the President’s Award
• Co-chaired BNSF Employment Preservation
• Greenbelt Six Sigma Certified

Education:

• MBA & CPA Candidate, University of Confidential Dallas, TX
• BBA confidential,UniversityNacogdoches, TX