SUMMARY:

• Over 5+ years of strong experience in analyzing business requirements and in converting complex business and functional requirements into actionable documents.
• Flexible and resourceful with excellent organizational, planning and time-management skills.
• Self-motivated with ability to think strategically.
• Strong interpersonal skills, highly adept at diplomatically facilitating discussions and negotiations with stakeholders.
• Recognized project management skills, consistently deliver complex, large scale projects on time and within budgets
• Excellent oral and written communication with impeccable interviewing and presentation skills
• Capable of forming and maintaining positive and productive working relationships in internal, external and team environments.
• Working knowledge of multi-disciplinary SDLC methodologies namely: RUP (Rational Unified Process), Agile (Scrum), Waterfall and Iterative.
• Provided used cases to facilitate effective testing with the help of Rational Requisite Pro
• Expertise in broad range of technologies, including business process tools such as Microsoft Project, MS Excel, MS Access, MS PowerPoint, MS Visio and Rational Suite

Technical Skills:

Design Technologies:

UML, Rational Requisite Pro, MS Visio

Project Methodologies:

Agile, Scrum, Waterfall, Rapid Application Development ( RAD)

Databases:

SQL Server 2005, MySQL, MS Access

Web Technologies:

Java, UML, HTML, JavaScript

Microsoft Office Suite:

Word, Excel, Access, Outlook, SharePoint, Project, Power point

Other Tools:

SAS, Hyperion, IBM Lotus Notes

Operating Systems:

WINDOWS VISTA/XP/NT/2000

Project Experience:

Confidential,Plano, TX Jun’ 10 till date
Project Manager / Business Analyst
Description:
Ericsson, one of Sweden\'s largest companies, is a provider of telecommunication and data communication systems, and related services, covering a range of technologies, including especially mobile networks. Ericsson is the Telecom service provider for major carriers like AT& T, Verizon, T-Mobile, Sprint, MetroPCS, etc.

Responsibilities:

• As a Customer Project Manager, I am responsible for delivering end to end operations and delivery of Ericsson’s commercial Network Rollout Projects which include Customer requirement gathering, structuring requirements and design engineering, installation and integration of various engineering nodes
• My role included all activities from Ericsson’s side starting from the receipt of Customer purchase orders, managing project timeline and scope, monitoring and adhering to Project budget, meeting customer requirements, resource allocation and timely project delivery.
• Analyzed business process models and documented clients specifications and business requirements.
• Involved in gathering Functional and Technical requirements for the project and mapped business processes using MS Visio.
• Identified Use Cases from the requirements. Created UML Diagrams including Use cases, Activity/ State Charts, Sequence diagrams, Data Flow Diagrams using MS-Visio thus defining the Business Process Model and Data Process Model.
• Assisted the QA team in preparing the Test Plan, Test cases and Test Scripts for Functional Testing and Usability Testing.
• Facilitated JAD sessions to obtain detailed project requirements and developed action items
• Primary liaison between customer and internal Engineering team, to improve project and speed up proceedings
• Identified and documented end-to-end business flow to improve process optimization
• Developed complex reports using Excel based Pivot tables, LOOKUP tables and Macros for KPIs analysis, financial analysis, demand and cost projection, monitoring etc.
• Developed standard templates for Project tracking, project status and forecasting
• Prepared dashboards, charts, graphs using MS Office application for Project status and reporting

Confidential Apr ‘08 May ‘10
Business Analyst
Description:
Target Corporation is the second largest discount retailer in U.S. Worked on Web-enabled customer order management system implementation and business transformation initiative. Primary responsibilities include requirements elicitation, documentation and analysis, solution design, testing definition and execution and business change management. Worked with stakeholders, technical staff, and others to translate business needs into systems solutions

Responsibilities:

• Retail systems and ecommerce business knowledge. Translated business needs into application and operational requirement.
• Experience working on the Shopping Cart & Checkout functionality for the retail Web site
• Evaluate site design and functionality and document enhancement recommendations from business stakeholders and product managers.
• Responsible for analyzing the business process, creating requirements documents, supplementary specification documents, and developing use cases from functional specifications.
• Analyzed, re-engineered and documented the As-Is and To-be process for creating templates
• Reviewed and assessed information gathered, defined key factor and issues, identified potential problems and facilitated problem resolution.
• Conducted Joint Application Development (JAD) sessions allowing different stakeholders and agents to communicate their perspective with each other and resolving issues to come to a quicker agreement.
• Worked with QA and technical teams to develop test scripts based on functional specifications and participate in testing of systems enhancements and modifications.

Confidential Jan ‘07 Mar ‘08
Business Associate

Responsibilities:

• Was responsible for preparing monthly reconciliation reports for financial analysis in the Executive Education center
• Prepared reports using charts, graphs using MS office applications
• Designed and developed Use Cases, Use Case Diagram, Activity Diagrams, and Sequence Diagrams using Microsoft Visio.
• Assisted with users during User Acceptance Testing (UAT), developing and maintaining quality procedures, and ensuring that appropriate documentation is in place.
• Functioned as one of the liaisons between the business line, operations, and the technical areas throughout the project cycle.
• Assisted the QA team in preparing the Test Plan, Test cases and Test Scripts for Functional Testing and Usability Testing
• Managed and coordinated the room reservation system at Executive Education which was accessible for the School of Management at UT Dallas

Confidential Feb ‘06 to Dec ‘06
Business Analyst
Global Carrier Component Development (GCD)
Description
It is the extension of the project Programmable Carrier Component. Now, it is to develop different carrier component for different logistic carriers. All the carriers belong to Europe. The architecture remains the same. i.e. The component should work in the framework Horatio. But, the business requirement and hence the implementation is changed to a lot extend as the European market carrier domain is very much different than the US market carrier domain. The carriers are tier 3 carrier. The components are localized which is done by using string file containing the localized data (messages, exceptions etc).

Responsibilities:

• Defining, review and documentation of project scope
• Requirement gathering and analysis and Creating Use Case, requirement specification document, traceability matrix
• Participate in design review
• Helping QA lead to define test plan, create & execute test case
• Develop and maintain test cases for User acceptance Testing
• Analyzing root cause of defects
• Prepare defect report and conduct defect meetings
• Single point of contact between Customer and offshore technical team
  

EDUCATION:

• Information Technology Management, MS, The University of Confidential,Texas, USA
• Bachelor of Engineering, Electronics & Communication, Confidential University,