Summary

• I am available in Feb 2015 completing a short term scaled Agile engagement
• Enjoy working through IT projects using PMBOK best practices with Agile or waterfall methodologies and principles of continuous process improvement t successfully complete high quality IT projects.
• Experience and deep knowledge of eCommerce, utilities, telecommunications, healthcare, insurance, manufacturing, marketing, advertising, retail, sales support and publishing plus back-office accounting and business dashboards.
• Strong expertise in Business Analysis, Quality Assurance, Business Process Improvement, Backlog Grooming, User Stories, Use Cases, test cases, and testing completeness, application performance and recently SAPs BW, BI and BO, SharePoint, TFS, and HP Quality Center.
• Very proficient in IT project management methodologies including Agile/Scrum, Agile/XP, SDLC, ITIL, Six Sigma DMAIC, waterfall, PMBOK, team transition to Agile, and best practices IT quality assurance
• Vendor management and procurement from both sides of the table
• Five years of Marketing Management and Product Development
• Seven years of graduate level teaching in Business IT Management and Computer Courses.

Professional Consulting Experience

Confidential

Contract Project Manager

• Perform business development activities for Sleek Solutions, Inc. Currently, evaluating Horton Works and Apache Hadoop with an Oracle VM on a Unix server. Provide consultations t businesses on scaling Agile methodologies.
• Perform professional development tasks to extend and add skill certifications. These include extending the PMP cert to 2018 and the PMI-ACP cert to 2020. Recently trained on PM tools Clarity, Rally, TFS, and SAFe. Also, develop responses to state government RFPs including project proposals, architecture, staffing, budget, etc. SSI is a female-majority owned corporation in good standing with State of Florida. SSI provides me the ability t perform Corp t Corp contract engagements. Initially founded as Hogan Tel-X Inc. in 1992 then merged with Sleek Solutions Inc. My contract engagements include the following:

Confidential

Software Development Projects

Currently consulting with NIIT t set up a new Agile team for developing software for Hawaii Airlines HA . I assisted with Backlog Grooming, work breakdown structure and serve as the Scrum Master. This is a new Agile development team formed up t replace a previous application development team. The challenge is t form up and come up t speed t join with the enterprise release train for HA's Sprint 9. The contract was contingent on their performance. In their first sprint, the team met customer expectations and added tw new features t the Hawaiian Airlines web site. One is for Flight Search and one for Contact Us. All this was done while als setting up laptops, VPN, and HA credentials t perform this work from an Atlanta facility. I als mentored an NIIT employee t assume the Scrum Master role.

Confidential

Assume Agile Scrum Master Role for a first-time Agile team. The project is for development of a multinational portal for quoting business premise IT equipment and service. It is the quote phase of the Quote t Bill process. Developed on the Microsoft Platform ASP.Net, SharePoint, and TFS, Excel, Visi , PowerPoint, etc. . The portal provides quotes with currency conversions worldwide. Assumed the Scrum Master role for the team that had been working for over a year t get Release 1.0 completed and accepted for Production. After assessing the team's Agile methods, recommended changes that enabled them t complete it and receive User Acceptance. These changes included developing User Acceptance Criteria, Test Cases, estimating, established team velocity baseline, and tracked defects and other team KPIs t gauge the team's improvement. The revised process ensures that releases are of high quality and completed on Schedule for Releases 1.1, 1.2 and 1.3 on schedule under my contract. This Agile Development is now well organized, performing in a reliable manner with very high quality results. Continuous process improvements are part of the process that will keep this team performing efficiently.

Confidential

Program Manager / Business Analyst

• Holiday Preparation Program eCommerce: Developed Program Charter and managed the successful delivery of all of these projects:
• Customer Services Security Project implement BI rules for fraud prevention in online credit card transactions
• SOS Enhancements Project improve sales order processing by establishing parameters for supply chain management and implementing the backlog of requirements
• Distribution Center Infrastructure 3PL contract and provision a distribution center for the fulfillment of holiday orders
• Operations Infrastructure process improvement and infrastructure project to improve in-store fulfillment process, analyze it and implement the new process

Confidential

Sr. Project Manager

• Performed all phases of SDLC for a portfoli of five projects in the Cloud Computing model using MS Project Server, Excel budget management , SharePoint, and HP Quality Center for the following concurrent projects:
• IT Security Infrastructure C-level Agile project t establish a secure international computing environment in multiple international data centers cloud model .
• Agile Application development - Mosaic Online Latin America, a cloud based customer facing portal on dotNet framework for Latin America with tw dialects of Spanish.
• Accounting Application development - upgrade IBM's Maxim for Tax Rule changes in Florida, New Mexic , Louisiana, and Canada. Discovered incorrect sales taxes billed for IT work saving 18,000 on just one project.
• EDI - Develop transactions to handle Multiline orders
• Accounting - separate freight expenses from material costs in SAP cube via multiple ETLs run daily
• Regulatory - implement process t add LIMS mass spectrometer analysis for each lot shipped per USFDA.
• Procurement - Initiate COTS project, with Charter and Business Case, Requirements and RFP for a Maintenance Scheduling Tool integrated with Maxim t manage 3000 maintenance workers and machinery.
• Received an award for suggestions t improve the PMO process and identified needed improvements in analysis at the User Requirements and Functional Requirements levels.

Confidential

Project Manager III

• Assume management of an in-progress portfoli of PMO projects. Performed SDLC project life cycle using Primavera, SharePoint, Excel for the following concurrent projects:
• Provide tablets and COTS mapping software to manage Network Maintenance Projects
• Application development projects for DSM update applications on the IBM platform for Demand-Side Management Efficiency Programs mandated by the Florida State Public Services Commission as part of the larger Smart Grid concept including these Programs:
• 550 Incentive for Solar Water Heating System
• Photovoltaic Power for Schools
• Residential Photovoltaic Power
• Commercial Photovoltaic Power
• Low-Income Residential Solar Heating Program
• Develop eCommerce Web pages for customers to apply online for participation in these Programs
• Tablet computers with application for outside network maintenance
• CEMS - Chartered project for upgrading the Continuous Emissions Monitoring System, including Scope of Work and Project Plan, SharePoint site, and staffing plan in Primavera.

Confidential

Business Analyst / Project Manager

• Business Analysis, JAD Sessions and RFP Development t consolidate a portfoli of applications int a single unified Web interface with all backend processes, forms, image management and reports.
• Developed requirements, use cases, and wireframe for new web-based application t provide workflow and reporting across the organization for Safety and Security of California's transportation infrastructure and replace multiple in-house, MS Access applications. Developed RFP with requirements, a 134 screen wireframe, and Use Cases. The new application manages the agency's regulatory activities for Rail Safety and Security.

Program Manager Business Development

Develop proposals and contracts for IT services for state and federal government clients such as IT Professional Services SF1449 for the federal General Services Agency GSA . Develop Professional Services Price Catalog, Negotiate prices, and develop Web Pages for GSA Advantage web site. Review state and federal government RFPs and prepare responses.

Quality Assurance Analyst

Confidential

• IT Quality Analysis and Six Sigma DMAIC Project Management
• Led tw process improvement cycles at State Farm t improve the Claims system data integration process. This is t eliminate the risk of corrupt data being moved int the new enterprise claims application database via the ETL process. This followed the Six Sigma DMAIC methodology for continuous process improvement.
• Research and document current methods for Requirements and backlog management, Use Case and Test Cases, and test database preparation. Recommended improvements t reduce risk through increased coverage and reusability of DB2 test data. This als achieved a reduction in hours for the off-shore team t prepare test databases. The 700 table database contains many millions of rows and tests need t cover all the conditions specified by the requirements and process them efficiently.
• Test cases are now reusable and manual effort for test database construction was reduced by about tw thousand hours per region.

Sr. Project Manager

Confidential

Senior Project Manager for a Six Sigma Black Belt Project exceeds 1m t improve the process for managing New Product Development and Implementation. Developed the project plans in Primavera for 3 major manufacturing projects including removing the risk t Caterpillar caused by a plant closing and the merger of engines in development int another plant's production schedule. Assisted engineers by providing plots of the critical path for analysis and t optimize these plans.

Business Development and Program Manager

Confidential

Co-developed the winning proposal for the Illinois MMIS Project for a replacement Claims system. Incorporated wireless communications technology in the MMIS application. MMIS is the largest electronic claims processing application in Illinois. Captured requirements for the application and the processes with KPIs for reporting and dashboards and developed the RFP.

Sr. Project Manager / Scrum Master

Confidential

• IT Project Management Pharmaceutical BI Product Development and IT Support
• Assumed responsibility for an Agile project in Red status when the PM and Architect resigned.
• For the PMO, I Developed Process Documentation for Agile IT Project Management
• My team produced a rigorous Business Intelligence BI application with SQL queries, reporting, analysis, statistics, Predictive models, etc. to forecast the future cost of pharmaceuticals for procurement planning

Project Manager at Aetna Insurance

Confidential

• Sr. Project Manager PMO to establish an Analytics Environment
• Set up, planned and budgeted a 3m project t implement an analytics and reporting infrastructure using Oracle's Data Warehouse, Data Marts, Mini Marts, and DB2/UDB database in compliance with HIPAA.
• Resolved a long standing issue with integrating PC SAS with the analytics application.

Team Lead

Confidential

Team Lead for staffing project t add 200 engineering personnel in order t comply with Caterpillar EEO goals.

Program Manager

Confidential

• Responsible for business development. Including, staffing of personnel t support the manufacturing processes at Caterpillar, Six Sigma, Supply Chain, Design, Testing, Quality, and software applications.
• Developed General Services Administration contract GS35F0467P , and GSA Advantage web site. Established contracts with several state governments. Proposal for an ATM network for USAID's project in Egypt.

Project Manager

Confidential

• Sr. Project Manager Infrastructure - DSN
• PM for USA side of USAID's 15MM project t implement a 7000 workstation Corporate Tax System for the Egyptian Tax Ministry.

Technical Project Manager

Confidential

• Technical Project Manager for Fiber Optic Services line of business
• Process Re-Engineering Project: Requirements Definition and Backlog, Business Process Analysis, re-engineering Facilities Assignment process, and development of Order Processing Application including Facilities Assignment. Tracked KPIs for Agile Team with dashboard and status reports
• Prepared RFP for ERP and EAI Engine with ETLs for loading the ERP database. Re-engineered the CRM order processing application VB.Net to include provisioning of fiber-optic facilities, with workflow via Lotus Notes

Technical Project Manager

Confidential

• Technical Project Manager / Agile Coach for BI application for Property Management and Planning
• Agile Java development of a BI application for managing occupancy and construction of time-share properties

Confidential

Developer - Developed Internet Web Browser in Smalltalk with XP Agile methodology with TDD

Confidential

• Project Manager for Department of Public Health 4 years of collaboration with Illinois birthing hospitals for development of an improved newborn screening system. Trained staff in the Agile XP TDD methodology, O-O analysis and design, and development. Audited the LIMS and developed requirements and RFP for an improved LIMS. Led team in development of applications using Smalltalk, and Visual FoxPr that are HIPAA compliant with HL7 transactions for claims and payments. Trained nursing staffs, and installed applications in ten hospitals for trial of new system.
• DBA and Developer for GENELCO, Clayton, MO General American Insurance - Developed a customer database and marketing application for sales canvasses.
• Senior Analyst / Tech at Ralston Purina Analyst for IBM's object-oriented Agile development team t re-engineer legacy accounting systems.
• Developer at Clark Petroleum Refinery. Developed, KPIs, and developed Dashboard for Plant Manager.

Infrastructure Project Manager

Confidential

Implemented accounting and inventory system and set up servers and clients on a Novell LAN.

Team Lead at Bunn-O-Matic Manufacturing, Springfield, IL.

Confidential

Developed Dashboard t report KPIs for each business unit for the CEO.

IT Contract Professional

Confidential

• At SBC: Progressed from Application Developer of Order Processing System CRM , Systems Programmer, Application Integration Architect, Release Management, Payroll DBA, Team Lead, Director IT, Director Marketing Management and Product Development with teams up to 65 IT Professionals. Key projects: E911 ETL, COTS for AR, GL, and Billing, COTS for ERP, development of iSeries apps for Corp Security, Claims, and Ad Sales
• Prior to SBC, while in school, worked as a structural steel draftsman detailing steel fabrication drawings
• Progressed from that t aerospace design. Programmed CNC for milling, and Quality Testing using APT and developed thermal simulators for NASA using FORTRAN. Received NASA's Apoll Award. Secret Clearance.

Personal Information

• Married with four grown children and one grandchild. Enjoy fishing, boating, beach jogging, tennis and dancing.
• Community service work includes:
• VP of the St. Louis Conference on Education
• Member of Missouri School Board Technology Planning Committee
• Mentor in the Men as Mentors Program for St. Louis Independent School District.
• Teacher for the St Louis School-Business Partnership Program.
• Member of City Parks and Recreation Board

Confidential

Technical Training

• Training Courses: Agile ACP, CA Clarity PPM, Rally ALM, SAFe, TFS 2010, MS SharePoint, MS SQL Server 2008 and T-SQL, SAP R/3 Business Warehouse Configuration, SAP Business Information Warehouse BW - Configuration Advanced, SAP Advanced Planner and Optimizer APO , SAP Strategic Enterprise Management, Market-driven Product Management
• College Classes Taught: Strategic Use of Computers in Business Maryville University Executive MBA Program , CICS Application Development 1 2, Logical Methods, and Introduction t Computers.