Professional Summary

• Certified Project Management Professional (PMP from PMI - 2006) with 12+ years of IT experience and 6+ years of program/project management experience and strong technical and people skills.
• Proven experience of successfully managing $1 Million + projects under Onsite -Offshore delivery model using RUP, Waterfall, Agile, PMO methodologies and implemented effective processes for value added delivery. Ensured that the Functional, Schedule and Financial objectives of the project were accomplished.
• Service Management experience includes leading a team of support personnel to meet the Service Level Agreement (SLA) for support of applications.
• Seasoned Team leader, with strong project governance, executive communication, forward planning and performance management capabilities.
• Rich technical background in Full SDLC of Database, Client-Server and n-tier business applications, Reporting, Business Analysis, Web Technologies C#.Net, VB.Net, Visual Basic 6.0, VBA, MTS, COM/DCOM, HTML/DHTML, ASP, Crystal Reports, Oracle, MS SQL Server, MS-ACCESS in Microsoft Windows environment. Equally strong background in Quality Assurance process development and optimization.

Technical Summary

Languages: C#.Net, VB.Net, Visual Basic 6.0, SQL, PL/SQL, VBA, C, Java, QuickBasic, FORTRAN 
Operating Systems: Windows NT/XP Professional/2003/2000/98/95/3.x, DOS, UNIX, Mainframe
GUI Tools: Visual Studio2005 /6.0, Visual Basic 6.0, MS-ACCESS, DEVELOPER 2000 
Databases: ORACLE 10g/9i/8i/7, SQL Server 2005/2000/7, MS-ACCESS 2007/2000/97, DB2 
Web Development: HTML, ASP, XML, XSLT, CSS, VBScript, JavaScript
Reporting Tools: Crystal Reports 8.5/7.0/6.0, Oracle SQR, MS-Access, Business Objects
Process Tools: Use Cases, UML – Class and Sequence diagrams; RUP methodology
Content Management & Messaging Tools: Edinat / DOC1, ExStream, LEAD TOOLS with OCR, FileNet, TIBCO, MSMQ
Project Management Methodology & Tools: RUP, Waterfall, Agile, PMO, MS-Project, MS-SharePoint, MS-Excel, Custom Templates
Testing and Quality Management Tools: Rational ClearQuest, Mercury Quality Center, Quick Test Professional
Service Management & Other Tools: Unicenter Service Desk, HP Service Manager, MS-Office Suite, PCAnyWhere, SQLPlus,  TOAD, Lotus Notes

Professional Summary

Confidential. [CMM Level 5] 03/98 – 02/09

• Implemented processes in various phases of the execution and delivery of software projects.
• Conducted due-diligence and pre-sales process and helped to develop proposals for new projects & engagements.
• Audited SOX and non-SOX applications for adherence to processes established by the PMO.

Client: Confidential Des Plaines, IL 09/08 – 12/08
Sr. Project Manager

Project #1: Distributor Order System - $150 k; Duration – 2 months; Team size – 8; Waterfall

• Managed delivery using a project team under global delivery model consisting of requirements analysis, design and development functions. Tracked project status, Cost and schedule against the project plan and budget and applied corrective actions as needed.
• Conducted JAD sessions, analyzed the Business requirements and guided the technical design process to meet the requirements.
• Designed and developed a pilot pricing strategy for the distributors.
• Supported testing of the application by the technical Subject Matter Experts.
• Provided support for account growth by identifying new opportunities and initiating new proposals.
• Obtained client buy-in and implemented work flow process for requirements finalization, product build, testing and signoff.

Project #2: Product Rationalization - $150 k; Duration – 2 months; Team size – 8; Waterfall

• Managed delivery using a project team under global delivery model consisting of requirements analysis, design and development functions.
• Implemented the enhancements to the Distributor Order System to align with the corporate Product Rationalization strategy.

Environment: Visual Basic, Mainframe, DB2, MS-ACCESS, IIS, Windows XP/2000, Proprietary classes and vended components

Client: Confidential Northbrook, IL 09/05 – 09/08
Sr. Project Manager

Project #1: Customer document Generation System - $1M/yr; Duration – 3 years; Team size – 20; Waterfall

• Managed a $1 M/year project under global delivery model consisting of development, business analysis, application support and QC functions. Ensured that the project objectives, quality and budget were met.
• Developed and implemented processes for the entire SDLC of a Enterprise customer correspondence system with a user base of over 20,000. Implemented detailed work flow process for business requirements gathering, analysis and finalization; product build, testing and signoff.
• Coordinated deliverables with geographically distributed teams under the Onsite-Offshore delivery model.
• Migrated the suite of applications from .Net Framework v 2.0 to 2.8, effecting changes to security, logging and data access.
• Facilitated Joint Application Development (JAD) sessions with the all the key partners.
• Implemented the Service Management model and streamlined the support of the application.
• Maintained the Service Level Agreement (SLA) for break/fix and enhancement activities.
• Worked with the vendor to implement enhancements to the vended software and validated the changes.
• Liaised with the vendor and Microsoft to resolve technical issues related to the use of vended software within Microsoft O/S and environment.
• Successfully managed the development and deployment of two major product releases and 8 minor Quarterly releases to enhance customer experience.
• Supported the client’s initiative towards enhancing customer experience by implementing the content changes in the claims correspondence system.
• Developed the Disaster Recovery Plans (DRP) and Coordinated the fail-over and applications validation.
• Implemented Citrix infrastructure and batch monitoring processes to aid increase offshore utilization.
• Conceptualized and managed the design and development of a utility for automating the Unit Test Plan scripting from the Business Requirements. This had reduced the documentation time by 75% and increased the availability of QC analysts for core testing assignments.
• Implemented quality enhancement processes for pre-QC deployment testing and peer reviews and reduced the retest cycle per release by 50%.
• Proactively identified opportunities, pursued them and converted them into account growth.
• Developed and delivered Project Management planning deliverables - Communication Plan, Quality Management Plan, Change Management Plan, Business Continuity and Risk Management Plan.
• Managed Risks and Issues through established processes and effective escalation.

Project #2: Document Viewing System - $225 k; Duration – 2 years; Team size – 2; Agile

• Created a POC for migration from .Net 1.1 to 2.0. Upgraded the applications from .Net 1.1 to .Net 2.0.
• Implemented enhancements to the application to integrate newer document types.

Project #3: Evaluate ExStream Content Generation Tool - $100 k; Duration – 3 months; Team size – 4; Agile

• Evaluated ExStream Content Generation Tool and mapped the migration path and strategy.
• Developed implementation plan for upgrade of the existing document templates to the new format.

Project #4: IT Infrastructure Support – $180 k/yr; Duration – 1 year; Team size – 4;

• Initiated and secured approval for the budget and approach.
• Setup an Offshore based Infrastructure support team.

Project #5: Infrastructure Upgrade Projects – Various size and duration; Waterfall

• Implemented application changes for and/or validated the application as part of the Infrastructure upgrade projects initiated by the Enterprise.

Environment: C#.Net, Oracle 10g, SQL Server 2000, IIS, Windows XP/2000/2003, Web Services, Proprietary framework classes, DB2, Edinat/DOC1, Citrix

Client: Confidential Houston, TX 05/04 – 08/05
Project Manager

Project: Title Insurance Product - $700 k; Duration – 18 months; Team size – 20; RUP/Iterative

• Managed the development life cycle of a Win Forms VB.Net application with web services that tracks the Title insurance process and generates policy and other documents using OpenOffice. Monitored and controlled the project to meet the schedule, quality and cost objectives.
• Interacted with the product and software design teams on the functional and technical aspects. Facilitated JAD sessions with the stakeholders to gain synergy and accurate translation of Business requirements.
• Reviewed the business and technical requirements, analyzed the design and proposed solutions.
• Develop solutions, test the prototype, refine and implement the solution, following Rational Unified Process (RUP) methodology.
• Identified the activities, arrived at effort estimates and schedule for the activities. Allocated resources and executed the project by interfacing between with the global development team and the client.
• Coordinated with the global development team on the Rapid Application Development (RAD) and deployment quality checks prior to delivery to the client.
• Provided technical and functional support for Quality Assurance acceptance testing.
• Tracked and reported the progress of the project to senior leadership.
• Identified and remediated the issues and risks that could impact the project schedule, quality and cost.

Project: Forms Conversion to OpenOffice - $50 k; Duration – 2 months; Team size – 2; Agile

• Managed the development of Proof Of Concept for converting MS-Word document templates with auto text and Element references to the open source OpenOffice documents.
• Developed the solution, tested and implemented the migration of document templates from MS-Word to OpenOffice format.
• Mentored the team members on the Rapid Application Development (RAD) and Agile methodology and documented the processes implemented.

Environment: VB.Net, SQL Server 2000, IIS, Windows XP/2000, Crystal Reports, XML, Web Services, Proprietary framework classes, Dev-Ex controls, OpenOffice

Client: Confidential RTP, NC 03/98 – 03/04
Project Lead/Project Manager

Project #1: Shipment Transport Analysis Tools

• Led the full SDLC of a web based application with Oracle 8 Database, VISUAL BASIC Active-X components, ASP, IIS and reporting capabilities using Business Objects & Crystal Reports 8.5.
• Supported the creation of Business Objects universe and reports; Fine-tuned the reports. Created Views, Stored Procedures, Triggers and Functions to support the Analytical Reports and user interface.
• Used the SQL Server DTS tool in conjunction with Oracle Migration Work Bench tool to convert the application from SQL-Server database to Oracle8i and migrated the data from SQL Server to Oracle.
• Designed and developed Active-X components for the Business Layer (middle-tier), ASP and HTML/DHTML pages for the web interface and built XML based Search Criteria fields collections.

Project #2: Materials Disposal System

• Maintained and enhanced the Visual Basic Interface as well as the business logic to comply with periodic changes in the EPA’s requirements on emission from hazardous material incinerator.

Project #3: Radiation Management System

• Developed and maintained a Visual Basic Client-Server Web application that uses MTS technology, ORACLE database, ASP and XML. Extensively used XML and applied XSLT transformations to present data to the users. Created reports with Office2000 automation and CRYSTAL REPORTS 7.0.
• Analyzed the VBA code used by the system and replaced it with VB and XML processing for importing radiation dose data obtained from vendors.

Project #4: MSDS Generation System

• Developed a VISUAL BASIC6.0 application for Generating Material Safety Data Sheet (MSDS) with ORACLE 7.3 database on UNIX. Created methods for importing MS-ACCESS data into Oracle.

Project #5: WTS

• Maintained an ORACLE database application with Visual Basic front end. Configured the RF scanners, VAX socket servers and NT Daemon processes.
• Developed and implemented Components for MTS based architecture for database transaction processing and added several web based reports using ASP, CSS and HTML.

Project #6: MSDS Distribution System

• Created a Visual Basic 6.0 application with an Active-X tool to drive a Scanner and perform Optical Character Recognition; Developed Visual Basic interface and routines to create a HTML version of the document and a scanned image as a Web based library for search and retrieval.
• Developed a Fax based Imaging and Distribution system to generate a library of MSDS HTML documents and Scanned images; Utilized VISUAL BASIC 6.0 and FAXINATION software on NT 4.0.

Environment: Visual Studio 6.0, Visual Basic 6.0/5.0, Oracle 9i/8i/7 on UNIX, SQL Server 7.0, ODBC, IIS 4.0, Windows XP/NT4.0, UNIX, Crystal Reports 8.5/7.0/6.0, Business Objects, ASP, XML, MTS, COM

Educational Summary

Confidential 
Ph.D. in Metallurgical Engineering

Confidential University 
Master of Science in Process Metallurgy

Confidential University 
Master of Science in Materials Science

Confidential University 
Bachelor of Science in Physics

Project Management Professional (PMP)