Sales Manager Resume Denver, CO - Hire IT People

SUMMARY:

Highly successful Sales Manager
Retail and business to business sales experience, 15 years plus
Open new business from construction through grand opening
Self motivated, goal oriented, cold calling, group presentations
20 plus years management experience, managed 60 plus employees
Knowledge in HR including payroll responsibilities, A.R. and A.P. experience
Outstanding CSI standards and skills
Profit and Loss Statement breakdown, business analysis
Built vender relationships which improved revenues
Implemented policies and procedures increasing employee retention by 2.5 years
Created employee benefits and bonus programs increasing efficiency and productivity by 37%
Developed a customer retention and referral program which improved CSI by 42%
Spearheaded cost and matrix policies improving bottom line profits by 19%
ROI projections and calculations experience
Built marketing and follow up plan which doubled first visit customers
Created and managed relationships with business executives and owners
Excellent verbal and written skills, reports, analyze current and future trends

PROFESSIONAL EXPERIENCE:

Confidential, Denver, CO

Sales Manager

Responsibilities:

Confidential,Centennial, CO

Service Advisor

Responsibilities:

Accountable for shop operations including overall customer satisfaction. Built strategic alliances with employees and owners that resulted in 18% bottom line increase
Created new revenue streams by attracting new vendors and defined strategy and business plan for increased profitability
Generated new business through referral and thank you programs. Initiated a program to standardize employee training which increased customer satisfaction by 22%
Surpassed revenue goals in six consecutive months. Strengthened company's business by leading implementation of inventory control and employee shrinkage
Implemented and created reports to monitor and track sales trends
Implemented customer satisfaction index reports to track and increase overall CSI

Confidential, Boulder, CO

Store Manager

Responsibilities:

Accountable for shop operations including overall customer satisfaction. Built strategic alliances with employees and owners that resulted in 21% bottom line increase.
Created new revenue streams by attracting new vendors and defined strategy and business plan for increased profitability.
Generated new business through referral and thank you programs. Initiated a program to standardize employee training which increased customer satisfaction by 38%
Developed and Initiated policies and procedures that accounted for revenue increases in six consecutive quarters
Strengthened company's inventory control by setting up new purchase accounts
Set up process and procedures which increased overall profitability and production by 60%

Confidential, Aurora, CO

Territory Manager

Responsibilities:

Generated new business through face to face sales and consulting.
Surpassed revenue goals in four consecutive quarters.
Territory manager of the year 2009. (ATI Top sales producer for united States)
Self motivated from home office, cold calling and group presentations.
Created and produced reports based on current and future tends (sales, consumer, and industry) in the automotive field.
Proficient with Microsoft programs, Rowriter, Mitchell, Alldata, Activant/Triad.
Profit and loss auditing and consulting shop owners to improve overall performance and profitability.
Follow up with owners to maintain and increase Shops market share.
Travel through out the state of Colorado visiting Shop owners.