Professional Profile

• Experienced PMP Certified Project Manager within the Global Business Services Practice area
• Successfully defined contracts with multiple clients and rolled out multiple projects with various scopes and complexities
• Experience in the complete Project Development Life Cycle from initiation of contracts, defining the scope, development and implementation
• Extensively experience in multiple project management tools including Microsoft Project, Rational Project Management, Agile management through Rational Team concert and project status reporting governance dashboards like Seven Keys, risk analysis and mitigation through RPM to all the stakeholders as per the frequency given by the stakeholders.
• Extensively collaborated with the client teams and assisted with the development of multiple business areas that led to a great value add to the customer business.
• Possesses excellent analytic and problem resolution skills
• Strong team player possesses excellent interpersonal and communications
• Developed and maintained excellent relationships with executive level sponsors, stakeholders, and project teams.

Project Management Professional (PMP), from December 2006 – December 2013
Siebel 7.7 Certified Integration Consultant -2004
Confidential,. Electronics and communication Engineering, India- 1993-1997

Bravo Awarded multiple times for the excellent contribution in managing Horizon BCBS and building the knowledge community in IBM Siebel CRM practice.
Contributed in multiple Agile course wares for the entire PM community in the IBM through multiple giveback activities.

IBM – Solution Project Manager for GWWPE Account
Projects : ODW Performance Monitoring, ODW Blue Harmony Release 1.0 ( 2 Projects)

Confidential,

Duration:

June 1, ,2011– March 6 2012

Environment:

Rational Team Concert, Microsoft Project 2003,Lotus Live connect 1.3, AHE servers in Blue Zone and Green Zone, PULSE/Vital, Melody Monitoring Tools, ,Websphere Portal Server 6.1 , dojo v1.3, DB2 9.5 , Portal 6, Java 1.5,SAP EPC 7.3

Role:

• Project Management responsibilities for two projects.
• Develop the SOW in place between the GBS and the CIO organization for the two projects.
• Define the work related to the upgrade Release 1.0 and monitoring work.
• As a Solution Project Manager, involved in defining the work related to the performance, tuning, and availability of the GWWPE ODW apps hosted on the zLinux WAS, WPS, and DB2 servers.
• Obtain the sign off on various deliverables from the stakeholders.
• Manage the upgrade and monitoring work through Agile Methodology through various scrum meetings using Rational Team concert.
• Managed Sprint Planning sessions and user stories from the Client stakeholders.
• Managed seven sprints on development and one sprint on testing and obtained the business sign off after every sprint on the deliverables.
• Managed Scrum of Scrum and demonstration of the deliverables after every sprint.
• Track the plan in getting the new Melody monitoring tool 1.0 installed and analyze the logs for various servers.
• Weekly status reporting with different stakeholders for the monitoring and performance work.
• Manage daily scrum calls between the teams at Brazil, US, India, Canada .
• Manage the scrum calls for the Lemon/Vital tools and track the progress through RTC.
• Manage the Liquid Competitions as per the business requirements in delivery and closure.
• Report Financial status to the stakeholders on a monthly basis.

IBM – Solution Project Manager for Integrated Sales Portal and Sellers Workplace Support and Sellers Sunset ( 3 Projects)

Confidential,

Duration:

Jan 3,2011– May 31,2011

Environment:

Rational Team Concert, Microsoft Project 2003,Lotus Live connect 1.3, Siebel Sales 8,ODW Portal, Java 1.5, Websphere Portal Server 6.1

Role:

• As a Solution Project Manager, involved in defining the work related to the maintenance of the Sellers Workplace and the Integrated Sales Portal using Agile Plus methodology.
• Get the SOW in place between the GBS and the CIO organization.
• Manage the user stories for the three projects to closure.
• Weekly status reporting with different stakeholders for three projects Integrated Sales Portal Support, Sellers Workplace Support and Sellers Sunset work.
• Manage daily scrum calls between the team at Cairo, Brazil, US and India.
• Manage the operations call ( scrum of scrum) with the ODW team and also the OGS team on a weekly basis.
• Manage the Sunset activities ( 4 sprints ) of the Sellers Sunset project through RTC tasks.
• Manage the Sellers Sunset Support work for decommission using Agile through Rational Team Concert.
• Scope,Risk, Issue, Quality and Financial Management for the three projects.
• Obtain the sign off on various deliverables from the stakeholders.
• Report Financial status to the stakeholders on a monthly basis.
• Manage the Liquid Competitions as per the business requirements in delivery and closure.

Horizon BCBS – Project Manager for EEi4 Audit Analysis in Qblue

Duration:

Oct 1, 2009– Dec 31 2010

Environment:

QBlue, PIBA and the EDI systems of the BCBS

Role:

• As a Project Manager, involved in defining the work related to Qblue for the Audit Analysis on the EEi4 error reports.
• Analyze the business requirements and the PCRs related to EEi4 project in production.
• Analyze the compare error reports with the offshore team and get the problems to a closure.
• Publish the status of the Analysis work to all the stakeholders on a weekly basis.

Horizon BCBSNJ – Project Manager for Trading Partner testing and Communications in HIPAA 5010 program

Client:

Confidential,

Confidential,

Duration:

March, 2010– Dec 2010

Environment:

NASCO,QBlue, PIBA and the EDI systems of the BCBS

Role:

• As a Project Manager, developed the project plan for the trading partner testing and the Communications.
• Develop and report the weekly status report of the external trading partner testing and communications and the status of various milestones.
• Developed the Trading partner testing strategy document for Horizon BCBS of New Jersey.
• Managing the delivery of the Implementation guides and Companion documentations for the trading partner.
• Developed and managing the various outreaches through a Communication Matrix for the HIPAA 5010 program for the providers and external trading partners.
• Participate in various communications with the external trading partners to get their plan in alignment with the plan of Horizon BCBSNJ.
• Managed the delivery of the Trading Partner Test scenarios for the HIPAA 5010 transactions like 270/271, 276/277,837s, 835 and 278 A.
• Managing the test data strategy for the Trading partner testing for various transactions in the new 5010 infrastructure.

NYCHA NICE – GD Project Manager

Client:

Confidential,

Confidential,

Duration:

Nov, 2008– Sep 2009

Environment:

Microsoft Project Plan, RPM, Siebel 8.0.0.5 Tools and Clients ( Siebel public sector and Siebel eservice)