Summary

• IT Development Manager with over 20 years of experience in developing and implementing strategic software solutions to satisfy business requirements on various platformsfollowing the Waterfall and more recently the Agile SDLCs. Successfully leads teams that exceed goals and deliver corporate objectives. Key link between business and IT to produce results with demonstrated expertise in:
• Business Analysis Strategic Planning
• Project Management Implementation Strategies
• Team Development Policies and Procedures
• Effective Communication

Professional Experience

Confidential

Senior Manager

• Some of the more strategic projects that my SFDC Team worked on this past year were:
• This past year, I was asked to focus solely on the Salesforce platform to increase lead generation. All Salesforce development initially was done by an off-shore team which caused among other issues delivery delays because of the different time zones between the developers and QA/UAT. To remedy this situation,I decided to:
• As Capital One migrated off the above mentioned LOSin favor of Black Knight's Empower system,my responsibilities changed and I became an Agile Vertical Team Lead managing .net, Java andSalesforce developers. Following the Agile process, I worked closely with the Agile Product Manager and business teams setting priorities and managing the development staff to implement the Agile Stories .
• Relocated in 2010to Plano, Texas to manage the Mortgage Loan Origination System for Capital One Home Loans, my main focus was to rebuild the Development Team in Plano and to assist with the migration of the downstream file processing feeds from an IBM mainframe to the ETL tool Ab Initiothat Capital One uses.
• Build an on-site Salesforce development teamwith Capital One Associates and local contractors. This change allowed us to decrease the number of developers needed and to increase our sprint velocity by 25 .
• I also decreased defects by instilling peer reviews, coding standards and refining our release procedures.
• To assist with the release management process, SnapShot, a tool from the Salesforce AppExchange, was purchased and installed. This tool now allows us to accurately migrate Salesforce components between sandboxes in addition to allowing us to compare sandboxes to make sure no components were missed in the migration.
• Working with the Mortech vendor, we implemented a central Hub for lead aggregation. Currently we are receiving 'Lending Tree' leads and are now working to add 'Loan Explorer'.
• Utilizing Salesforce mobile capabilities, enabling distributed Loan Officers the ability to capture leads during open house/realtor events.
• Integrating the Avaya 1X softphone with Salesforce to capture inbound calling information without the use of an IVR.

Confidential

Product Manager

• AMS's ACAPS Loan Origination System - the main challenge for this upgrade was ensuring prior customizations were addressed .
• CACS collection system .
• STRATA workflow system .
• London Bridge's RMS recovery management system .
• CSC's HOGAN Loan Processing System Home Equities and Auto loans a file conversion from the Florida Serving system was required.
• FISERV's UniFi Mortgage Loan Origination System.

Confidential

Software Engineer

Hired as COBOL developer, I worked on numerous application systems for various divisions including credit cards, mortgage, home equity, customer service, commercial and consumer lending auto and unsecured lines of credit . During this time, I also received formal training on CICS development. As a Lead Developer, one of the more notable projects that I was assigned was the development of the MortgageVision System 1992 written using MicroFocus Workbench and Dialog System. This system was a mortgage lead capturing system developed to run on laptops used by Mortgage Loan Officers. This system allowed LO's to enter customer information, requested credit reports from CREDCO and once the lead was matured it was electronically sent to the mainframe for processing by the mortgage loan origination system utilizing mainframes RPCs. In general most of the development I performed was utilizing the IBM mainframe in the backend for processing while developing a front-end GUI utilizing APIs/RPCs to requests services from the mainframe.

Confidential

Project Manager/Technical Lead

• The first project was to manage a team of 3Developers and 2 QA testersfor the Army Logistics System Support Activity LSSA . The project involved converting anapplication system initially written to run on WANG hardware to run on IBM 4381 computer.
• The second project was to implement the Automation of Procurement and Accounting Data Entry APADE system for the Navy Fleet Material Support Office FMSO .This project involved an IT team of 6 individuals.
• Finally, the third project I managed was for the Air Force Accounting Finance Center. The project was to develop and implement the Management Reports System which provided statistical information to the Air Force. This system was written in COBOL consisted of 4 developer, 1 Analyst and 1 QA Tester.

Technical Skills: Salesforce Administration, Agile Methodology, Microsoft Project Management, IBM z/OS, Cobol, VSAM, CICS, MVS/JCL, TSO/ISPF, WYLBUR, ROSCOE, IBM 3090 MVS, Endevor, IDMS/R,ADS/O, ADS/G, OLM, OLQ, IDD, MicroFocus Workbench and Dialog System