Experience Overview

• I have 18 years experience in Project Management and Information Technology, 7 years experience leading Project Management Offices PMO's and 23 years insurance experience. In addition to Project Management and IT, I have also held insurance positions in Claims licensed Auto Body Adjuster , Operations, and Product Development.
• I have an MBA and BBA, a PMP Certification, a CSM Certified Agile IT Development Scrum Master , a Virginia Information Technology Agency VITA Level 1 Project Management Certification, and experience in both Agile and Waterfall methodology's of project management and software development.
• Projects managed include website development projects, system integration projects, new system development projects, server relocation projects, corporate strategy projects, process improvement projects, new insurance product development projects, compliance and regulatory projects, and re-branding projects.
• Currently at the State of Virginia I manage several Agile development teams and projects. I also have sustain and support responsibility for the Law Enforcement applications.

Experience

Confidential

Progect Manager

• Information Technology Lead for the Law Enforcement Judiciary Division

• Manage Sr Developers, Developers, Architects, BSA's, Scrum Masters, and QA Testers
• Project Manage system development projects and website development projects. Scrum Master for Agile development projects. Development projects include eBanquet, eEducation, CSM Case Management System, CORE Licensing platform.
• Program Manager for current Law Enforcement applications.
• Incident manager law enforcement applications, project manager server relocation project.

Confidential

Director Project Management, Program Manager

• Scrum Master IT Agile Transformation Project People Processes
• Program Manager Corporate Real-estate integration projects for HSBC and INGD acquisitions
• Project Manager Enterprise Risk Management Project
• Integration Program Manager for Corporate Real-estate, Business Applications Team, CRE IT, Associate Facilities Services, and Real-estate Transactions
• Program Manager INGD re-branding project CRE
• Project Manager network installation project, multiple sites
• Project Manager decommissioning sites removing cabling, servers, decom comm. rooms, data closets, computers, signage, and other building infrastructure
• Project Manage scope development, issue resolution, risk mitigation, budgets, project schedules, and deployment planning
• Participated in PMO governance, reporting, status updates, budget finance controls, tollgates, scope development and approvals, change control processes, deployment planning, issue risk identification and mitigation, resource allocation, and executive updates
• Manage Project Managers and Project Coordinators within a PMO
• Taught knowledge sharing session to PMO staff on risk mitigation, PMO reporting, and Agile processes.
• Performed monthly PMO executive reporting

Confidential

Director Project Management Office PMO Program Manager, Project Manager

• Project Managed new product introduction projects and yearly project update projects in the US Canada
• Managed product development project governance process, status reporting, tollgate process and approvals
• Managed Project Managers hired, trained, and mentored new project managers
• Created PMO tools, reports and processes that enabled a maturing of the organizations project management
• Manage the development of individual project's requirement gathering, creation of the MS project plan, development of risks/issues and mitigation plans, new process mapping, tollgate management, resource planning, UAT activities, deployment planning, market rollouts, communication plans, and project governance
• Project Managed system changes for SCS system, MEP system, Mechanical system, R3 system, IWarranty system, and Solomon system in connection with new product development, regulation changes, rate form changes, and yearly product refresh projects
• Project Managed website development projects and updates to sites sales reporting and sales contest web site, agent and dealer portals, agent rating application, materials fulfillment ordering site, customer contact and product site
• Program Manager core policy implementation project, Project Manager data migration project
• Manage the JAD joint applications development process seeking time, resource and budget estimates from multiple business units, ITG resources in the US and Mexico, ecom, and systems configuration groups
• Projects Managed included development of a new Chrysler GAP product integrating with Chryslers OEM VIN driven dealer system, creation of new dealer insurance products building out new functionality in to existing systems, creating a new menu selling application and associated website, creation of a new sales reporting website, and creation of a new materials ordering website
• Performed competitive analysis market comparisons, rate comparisons, and coverage comparisons
• Performed rate development in connection with the Actuarial team, performed rate and form filings including form development in connection with the Regulatory team, developed new business process with the Operations team to support new products, managed system changes to support product introductions with IT, and worked with large customers in developing out branded products for their markets

Program Manager, Sr. Project manager

Confidential

• Project Managed new product introduction projects and yearly project update projects in the US
• Project Managed system changes, website development, business unit projects, and regulatory compliance projects ,
• Developed requirements, created project schedules, managed resources, managed change controls, and deployed against scope
• Facilitated project meetings, resolved open issues, and developed risk mitigation plans
• Performed feasibility studies, project estimates, and CBA's
• Managed staff of Project Managers
• Performed competitive analysis market comparisons, rate comparisons, and coverage comparisons
• Performed competitive analysis market comparisons, rate comparisons, and coverage comparisons
• Managed product development activities for GM's vehicle service contracts in the U.S.
• Performed rate development in connection with the Actuarial team, performed rate and form filings including form development in connection with the Regulatory team, developed new business process with the Operations team to support new products, managed system changes to support product introductions with IT, and worked with large customers in developing out branded products for their markets
• Performed rate development in connection with the Actuarial team, performed rate and form filings including form development in connection with the Regulatory team, developed new business process with the Operations team to support new products, managed system changes to support product introductions with IT, and worked with large customers in developing out branded products for their markets
• Developed requirements, created project schedules, managed resources, managed change controls, and deployed against scope
• Facilitated project meetings, resolved open issues, and developed risk mitigation plans
• Developed customer and dealer facing websites, an electronic dealer menu selling application, a web based order fulfillment site and mechanism, developed print material and collaterals
• Developed marketing collateral, managed printing, fulfillment, distribution and product rollouts along with associated system changes

Project Manager

Confidential

• Created web-based reporting application and reporting
• Project Manager for website development activities
• Developed requirements and tied them to use cases and user accepting testing
• Created electronic auto insurance rating application
• Project managed product development projects
• Developed auto insurance products for the non-standard auto insurance markets
• Developed requirements and tied them to use cases and user accepting testing
• Project Managed product development deployments and rollout efforts