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Property Manager Resume Profile

Cleveland, OhiO

Summary

Passionate Project Manager in Community Development with strong leadership experience in housing, program management and project management. Efficiently and creatively manages staff, volunteers, events, government agencies and funding partners.

Work Summary

Property Manager

Confidential

  • Led the charge in opening, setting-up operation standards and hiring-training staff for Eden's 8th Permanent Supportive Housing project, Buckeye Square.
  • Simultaneously managed two Permanent Supportive Housing projects occupied by adults and teens with disabilities.
  • Lead and foster cooperation between Eden team members and supportive services staff to ensure uniform adherence to policies and procedures.
  • Oversee compliance with Low-Income Housing Tax Credit program LIHTC , Housing Urban Development HUD , Ohio Housing Finance Agency OHFA and various community funders.
  • Coaching staff as a member of the Leadership Development team by evaluating and revising the agency job descriptions, implementing a Performance Management program and establishing and upholding the agency goals.
  • Spearheading the Supervisor Team as a bridge between staff and upper management to advocate for improving overall day-to-day operations, increasing overall moral within the agency, and developing hands on training to foster an environment of continuous learning.
  • Recruit, manage, coach, develop and train a staff of 10 employees.
  • Consistently maintain 95 occupancy and 95 rent collection.
  • Enhance community awareness and organize educational outreach programs with the police department, community development organizations and government officials.

Owner

Confidential

  • Manage and maintain units In Cuyahoga County for various owners which includes but not limited to rent collection, creating and delivering notices in a timely manner, securing yearly inspections to maintain city codes and regulations and maintaining the property in a safe and sanitary manner.
  • Create and implement marketing strategies that has tripled business profits in 2 years.
  • Supervise and ensure renovation and repairs are completed with EPA Certified Lead Safe regulations standards.
  • Manage lead abatement renovations for various landlords, real estate companies and home owners.
  • Conduct lead inspections/risk assessments to determine the presence of lead in a residence.
  • Researched and analyzed the environmental market and re-focused business in response to market changes making sure the firm is always remaining competitive with industry prices, certifications offered and any changes to current environmental laws.
  • Manage and prequalify subcontractors and consultants.
  • Analyze to identify any deficiencies within the business and to strategize efforts to improve overall operations, customer service and to maximize profit.

Job Coach

Confidential

  • Coordinate on-site job trainings and supervision to develop work ethic, behavioral and social skills for teenagers diagnosed with learning and developmental disorders.
  • Facilitate job assessments and evaluations to determine skill level and to identify any areas that require improvement.
  • Collaborate with employers to develop a job task schedule and training agenda to establish self-sufficiency at work.
  • Facilitate computer, resume building and interview skill trainings.
  • Monitor progress of the consumer and document their daily hours to ensure Ohio Medicaid compliance.
  • Ensure consumer and employer are compliant with all safety and labor laws.

Project Manager

Confidential

  • Managed day to day operations including customer relations, office-related financial decisions and human resources.
  • Provided overall project management services including but not limited to services and support, plans, schedules, budget preparation, cost and ordering of materials.
  • Awarded business to, managed and prequalified subcontractors and consultants.
  • Ensured successful project execution by means of progress meetings and constant communication with clients.
  • Improved profitability by 23 , revising and renegotiating vendor contracts.
  • Submitted over 200 bids and secured 75 of them.
  • Secured necessary bonds, licenses, permits, certifications and documentation to remain OSHA compliant.
  • Created marketing and promotional events and participated in various home trade shows to increase sales by 17 .

Program Manager

Confidential

  • Designed and implemented educational and community engagement programs for a 475 unit-property consisting of single parent families.
  • Created and revised policies to improve customer relations and overall moral of the property.
  • Partnered with numerous community agencies to provide services to the residents.
  • Recruited, managed, coach, developed and trained upwards 23 employees and various volunteers.
  • Program Manager for Job readiness, nutrition services, Adult GED, summer camps, leadership development programs and computer classes.
  • Created and implemented social services programs which focused on financial education, age specific activities, domestic violence, basic needs, life skills and community engagement.
  • Ensured compliance with Housing Urban Development HUD rules and regulations.
  • Facilitated life skills classes dealing with household management.
  • Managed the budget and researched the effectiveness of programs for monthly fiscal reports.
  • Ensured all programs were compliant with 21st Century Community Learning Center Grant program for the Rainbow Terrace Learning Center.

Computer Skills

  • MS Office Suite Word, Excel, PowerPoint, Access and Outlook
  • Yardi
  • QuickBooks
  • Gold Wave
  • Adobe Audition
  • StaionCaster Podcast
  • Social Media Facebook, Twitter, Instagram and LinkedIn
  • Blooger.com
  • Project Manager

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