Project Manager Resume
Executive Summary:
Strong Project Manager who is associated to IT industry for around 10 years. During this association, I gained rich experience in Business Consulting, Project Management, Relationship Management, Technology Leadership, Pre-Sales, Solution Consulting, Architectural designs, Knowledge & Content Management, Solutions definition, Estimating, developing and implementation of Service Oriented Architecture, Web Applications, Enterprise Application Integration and Data Components using Java/J2EE technologies, Informatica, Mainframe, AbInitio, Sharepoint, VB, Sybase, Oracle, UDB and Documentum in a wide range of business situations at a large Insurance and HealthCare companies. Over this period I established a consistent record by providing leadership, successful solutions and delivered business benefits through the use of applied technology in various large business transformation engagements and valued as a key performer. Has strong experience in managing all stages of projects using standardized methodologies and extensive experience in managing large teams working globally across different sites. Possess very strong technical knowledge and business experience which allows me to interact with executives, business leaders, developers and other key stake holders of the program. I am valued for my Technology Leadership.
Demonstrated excellence in various large engagement level programs in Field Force and New Business units at Northwestern Mutual, in critical rebate management domain of Walgreens and valued as a key performer. Gained extensive problem stating/identification, solution defining and execution experience which includes business strategy decisions through implementation.
In a recent engagement, I was overall Program/Project Manager for a multi-year project with revenues totaling USD 7M+ and Team size of 80.
Gained enriching Project Management expertise in Field Management Compensation, which helped customer define new field management compensation programs to strategically increase the sales force and motivate the management to build leaders. I successfully managed and mentored large team for last two years regardless of the aggressive timeline, complexities, new technologies, fresh team andenormous amount of co-ordination. I was the over all Development manager and successfully managed 6 project tracks. This program is a great success under my leadership. I developed and produced new people assets to the organization during this period. Demonstrated strong Project Management skills during estimation and requirements stage through intelligence and innovation which resulted in 15% reduction from initial estimation. Introduced creative processes to help save 200K of revenue during the construction phase. Produced desired information to help approve various gates of the program by Corporate. Demonstrated excellent risk management which resulted in 7/7 customer satisfaction. Built excellent team spirit and motivation which enabled the team perform extremely well under pressure and aggressive timelines.
Has around 5.5 years of experience in Sales Force Distribution domain area where I performed various roles in large business transformation and conversion engagements in Distribution data\'s system of record and Pershing Transition (transition of trading platform). I worked as a developer, Analyst, Architect, Technical lead and Project Manager in contracts, licenses, registrations, sales reporting and commission calculations during this period and won many accolades. Demonstrated sharp analysis of complex business and system requirements, provided best consultancy to lay down a platform for visionary technical and business solutions, implemented best design practices to build flexible service oriented systems, effortlessly demonstrated excellent communication and coordination skills by working with many departmental stakeholders. Gained extensive experience executing and managing projects using standardized methodologies in a gated environment.
Pioneered large Insurance company’s E-files program and achieved remarkable recognition for providing excellent solutions to clients through research, introduced new technologies to take a leap on this business transformation program. Won many accolades from executive management and achieved 7/7 customer satisfaction.
Current Position: Project Manager, Confidential.
Skills Summary:
- Customer Relation management, Project Estimation, Project Planning, Project Management, Team Leading, Task Assignment, Task scheduling, Proposal Creation and onsite-offshore-other project teams-vendors etc co-ordination.
- Field Force and New Business Analysis for Insurance and Financial industry.
- Rebate Management for Health Service Company.
- Strong Expertise in architectural designing, developing and implementation of Service Oriented Architecture, Web Applications, Enterprise Application Integration (Publish-Subscribe model based applications) and Data Components using J2EE, J2SE, JSP, Servlets, MQSeries, IBM Websphere, JDBC, Struts, Clyde, Hibernate, Ibatis, Abator, Spring, XML, XSL, XSLT, XSL:FO, FOP, HTML, JavaScript, Sharepoint, Informatica, AbiInitio, Perl, COBOL, JCL, CICS, Oracle, PLSQL
- Experience working with RAD, RSA, WSAD, JBuilder, Visual Age, XMLSpy, Rational Rose Enterprise Edition, Informatica, Hummingbird Connectivity 7.1, PVCS version manager and MS-Visual Source Safe.
- Strong experience in using UML for System Blueprinting.
- Experience working with Visual Basic, C and C++
- Experience in Data warehouse design, modeling and data transfer using Informatica.
- Proficient in Requirements and Business Analysis, Project Management, Billing and Co-Ordination with various stake holders of the Program.
- Strong Expertise using the rational requirement tools and Project Management tools.
- Strong Expertise in Architectural designs, Solutions definition and system blueprinting using UML.
- Possess very strong domain knowledge in Insurance.
- Strong Experience defining the knowledge management processes at organizational level.
- Possess excellentcommunication skills, Good team Player and will prove a valuable asset to any project.
Majority of my daily responsibilities:
- Client Relationship Management, Program Estimation, Planning, Team Leading, Resource Management, Task Assignment, Task scheduling, Proposal Creation, global resource co-ordination and issues and conflict resolutions.
- Gathering business requirements, Analysis, functional and technical specifications.
- Billing and Team management.
- Consultant for the business process flow and make wise cost-effective decisions.
- Define the architecture and solution for the entire program.
- Co-ordinate among all the stake holders of the entire program
- Create and review Use-Case Diagrams, Component Architecture and Component Design.
- Develop and Review the application using WSAD/RAD, deploy them in Test, Stage and Production servers.
- Actively involve in database design.
- Design necessary MQs and other middleware which felicitates messaging across platforms/components.
- Review the Informatica/Abinitio mappings and Sessions built for data transfers to Stage/WareHouse/Mart
- Provide support and help the clients in evaluating the business process
- Implementation of the whole project and the lead various co-ordination efforts
Education and Certifications:
- Certified Project Management Professional (PMP) by PMI
- Bachelor of Engineering in Electrical and Electronics from a Confidential,institute
- LOMA certified in
- ntroduction to Life, Health Insurance and Annuities
- Insurance Company operations
- Insurance Administration
- Certified Software Quality Analyst
- Trained at Infosys Technologies in Client/Server technologies
- Certified Architect and Project Manager at Infosys Technologies.
- Awarded with “Most Valuable Player” in Infosys Technologies Ltd
Was trained on the below managerial/consulting courses for around 100 hours.
- Client Orientation
- Cross Cultural Skills
- Communicate, Learn and Practice,
- Oral Communication
- Cross Cultural Collaboration
- Business Presentation Skills
- Planning and Prioritizing
- First Time Manager (PM Process, People management etc..)
- Business Orientation
- Customer Relationship Goals
- Estimation models and practices
- Integrated Requirements
- Configuration Management
- Industry design patterns
Project Highlights:
Field Management Compensation- Confidential,requirements, Analysis, functional and technical specifications.
- Introduced new compensation programs to strategically increase the sales force and motivate the management to build more leaders.
- Direct increase of the insurance sales.
- Team size: 80 ; Budget: 7MUSD ; Role: Program/Project Manager
- Lay down flexible platforms to ease the business introduce future flexible compensation programs in short span.
- Responsible to manage the entire program’s development.
- Won accolades from executive management for achieving 7/7 client satisfaction response.
- Operated the project at CMM Level 5
- Confidential,E-files program and achieved remarkable recognition for providing excellent solutions to clients, introducing new technologies to take a leap on this business transformation program.
- Responsible to lead and co-ordinate the development efforts for this project which laid foundation for E-Files at Northwestern Mutual. This pilot project helped Northwestern Mutual to go E-Files in other departments with simple expansion and scaling of the built systems.
- Achieved best managed and process complaint awards at Infosys.
- Won accolades from executive management for achieving 7/7 client satisfaction response.
- Team size: 40
- Operated the project at CMM Level 5
- Responsible to lead the technical efforts who is responsible to architect the Inquiry Services which serves the enterprise with field force data.
- Won accolades from higher management for the design which is highly flexible, maintainable with excellent response times and low cost
- Achieved remarkable recognition for introducing the concept of Listeners and publish subscribe model in the program
- Proposed an excellent architectural, low risk and cost effective solution during conversion of distributed data into Consolidated Field Force data.
- Team size: 25
- Won best process complaint and well managed awards at Infosys.
- Operated the project at CMM Level-5
- Regardless of the Aggressive timeline, complexities and enormous amount of co-ordination, the project was a great success under my leadership.
- It was pre-accessed and notified to NM about the required re-engineering to their existing compensation system. Based on the excellent solution (caching tech) provided by me, the compensation related to huge number of transactions are handled without any delays.
- Handled extremely aggressive timeline, complexities and very non process oriented environment.
- Develop new systems to outsource the pharmacy rebate management to external vendor to allow more revenue generation in rebates.
- Manage the entire program’s development