SUMMARY

Over 20 years’ experience driving strategic results in large technology environments with budgets ranging from $200K to $30M. Creative problem solver and strong visionary skills to identify, recommend, research, develop and implement solutions that maximize the return on investment by optimizing business processes. Certified technology professional, holding PMP Certification thru PMI, Six Sigma Green and Black Belts.

• Project Lifecycle Management Operations Management Oracle Applications (BI, Fin, HR, Payroll)
• Enterprise Applications / Infrastructure Quality Assurance MS Project / MS Project Server
• Vendor / Contract Management Compliance MS SharePoint
• Governance Budgeting/Forecasting HP PPM
• Impact Analysis Cross - Functional Management MS Office
• Risk Mitigation Strategies Team Building & Mentoring PMBOK
• ROI Analysis Change Management RAID Management
• SOW/RFP development SDLC Waterfall/Agile Scrum Methodology

Professional Experience

Confidential

Program Manager

Responsible for strategic planning and directing the management of the different enterprise Oracle projects across the authority using the HP PPM tool. Managed the program budget of approximately $10M annually and made recommendations on the program to the Chief Information Officer, providing short and long-term program strategy/roadmap recommendations. Directed the overall work efforts of the project team to ensure that projects achieve the outcome specified by the technology working group, which consist of executives from all departments and technology; this involved establishing and reviewing program objectives, coordinating activities among the different projects, mitigating risk, if one project is delayed. Developed cost estimates for procurements for software and hardware. Participated in the contract solicitation process for request for bid/proposals, providing guidance for quality, cost and scheduled objectives and initiatives to be met based on statement of work and managed external consultants and vendors. Developed total cost ownership estimates for each project and developed and tracked spending plans for the entire program. Developed strategy for in sourcing of future operational tasks and ensured the projects optimized the ROI objective. Developed and maintained a resource capacity plan, mapped available resources against programs and projects. Responsible for mentorship and guidance to project and program managers on portfolio projects. Projects in program include: Oracle e-Business upgrade from 11.5.10.2 to 12.1.3, Oracle Database Upgrade, Oracle Disaster Recovery, Oracle Business Intelligence, Oracle iRecruitment, Oracle Self Service (Employee and Manager), Oracle Sourcing and Oracle Time and labor.

Senior Management

Direct department for all Enterprise Applications including Enterprise Resource Planning (ERP - Oracle Financials, Payroll and Human Resources), Enterprise Asset Management (EAM), Automated Fare Collection (AFC), Intelligent Transit Systems (ITS), Client Server applications, SharePoint, Teledriver Time Keeping, Train Control, Database Administration, Business Intelligence and Legacy Systems. Provided strategic advice to the AGM/CIO and other senior level management and developed strategic and tactical plans for the Authority’s technological direction, using the HP PPM tool. Directed 29 Permanent Technical Staff and 18+ Technical Consultants/Contractors, consisting of Programmers, Senior Systems Analysts, Database Administrators, Web Developers, System Administrators, Technical Leads and Technical Managers. Develop and monitored the capital and operation budgets for the application office also coordinating and supporting the development and monitoring of the complete Technology Department Budgets. Provide oversight and management with a budget of $50 mil of all operations of the office including interviewing, hiring, developing subordinate personnel, set standards and performance plans and evaluating performance, providing feedback, coaching, disciplining and discharges as appropriate. Provided contract and vendor oversight, financial and resources planning and enforcement of policies and procedures. Developed and implemented long-range plans and strategies to effectively integrate MARTA's quality assurance program and business plan; 10% increase in application patching to ensure business performance.

Confidential

Senior Project Manager

Responsible for project management for the deployment of the new Enterprise Resource Planning (ERP) Oracle applications (Financial, HR and Payroll) and a host of transit applications (Train Control, Trapeze Scheduling and FASuite, Teledriver, C-Cure and AVL). Responsible for full life cycle project management approach for Technology projects that impact multi disciplines throughout the organization and external customers. Followed the Project Management Methodology and Procedures (PMMP) established as a consistent method for project initiation, planning, execution, monitoring and controlling, and closeout. Acted as the liaison between the Office of Finance, the Department of Bus and Rail Operations and Technology for all project procurements and vendor contracts. Used PMMP tools for planning and development of project approach, deliverables, assessment, and approval of project phases. Lead and managed the project team, both internal and external consulting project resources. Managed customer/stakeholder expectations to ensure accurate delivery of service. Facilitated communication with various stakeholders and multi-discipline teams to publicize budget, issues, milestones, risks and tasks; communicated frequently with customers/stakeholders regarding project status through status meetings, presentation and/or reports to track budget, issues, milestones, deliverables, communication plans and responsibility matrixes for accountability and escalation. Responsible for the development of spending plans for tracking procurements to project budget. Performed cost estimates for purchases. Communicated with system owners and users to understand, document and track business requirements. Identified and managed risks throughout the project, developed mitigation and contingency plans to address issues and/or risks. Directed, managed, monitored and reported performance of project team members task’s to ensure completion of project activities. Responsible for the cross-functional disciplines throughout the authority including the office of Legal, Contracts and Procurement, Finance, and Technology to coordinate successful contract negotiations. Participated in the solicitation and vendor selection process and developed statement of work for all professional services and participated in the RFP process for projects and assisted with contract administration and close out.

Confidential

Manager, Technology Enterprise Applications

Responsible for managing all operations of the office including staff development, process improvements, budget administration, financial and resources planning, enforcement of policies and procedures, provides pertinent communications, and participates in cross-departmental meetings. Held frequent communication with senior management to inform them on various project statuses. Setup team reporting structure and held team lead meeting to manages both permanent and contractual resources on various projects. Responsible for employee performance evaluations.