SUMMARY

• Project Lead for Accountable Care Agreement (ACA) Build Out
• Developed and implemented project plan for designing Accountable Care Program and Health Information Architecture
• Assisted Product Effectiveness (PE) group at Veterans Administration/Office of Health Information in leveraging a Benefits Realization approach to manage the performance of various clinical and IT applications as part of the VistA Modernization.
• Conducted interviews of various stakeholder groups to develop segment architectures in accordance with FSAM methodology.
• Consolidated business and technical requirements into segment blueprints for use in developing business cases to justify IT budgets and spend requests.
• Managed client relationships with multiple, senior stakeholders (Clinical, Business and IT) at the Department of Veterans Affairs

TECHNICAL SKILLS

• FSAM methodology,
• CMS,
• QA and software testing,
• GAP analysis,
• Installation (Quality Assurance, Testing, Risk Mitigation)
• Post - Implementation 

PROFESSIONAL EXPERIENCE

 Cofidential,

Management Consultant, Harrisburg PA  

• Project Lead for Accountable Care Agreement (ACA) Build Out
• Developed and implemented project plan for designing Accountable Care Program and Health Information Architecture
• Develop ACA Concept of Operations to identify required stakeholders, information flows, business operations, system operations and supporting systems & applications.
• Develop high level business process flows depicting key Accountable Care Business Operations
• Lead sessions to develop business and functional requirements with various stakeholder groups (Health Services, Clinical Management and IT) to define key business domains, supporting systems and required data elements.
• Work with Clinical Care Coordinators to identify data elements (quality measures, procedure codes and demographics) required from provider EMR systems.
• Design logical model for Enterprise Data warehouse.
• Work with design team to translate business requirements to reporting requirements in Business Objects.
• Develop Key Performance Indicators to measure IT performance against business objectives.
• Presented ACO Concept of Operations and supporting Health Information Architecture to executives and senior stakeholders.
• Managed client relationships with multiple, senior stakeholders (Clinical, Business and IT) at the Department of Veterans Affairs.
• Presented Benefits Realization analysis to VA/OHI executives and senior leaders.
• Leveraged testing applications and best practices for QA and software testing of CP Flowsheets v1.0 application.
• Supported Product Management efforts in development of functional requirements for CP Flowsheets v2.0 release.

Financial Manager, Woodlawn, MD

• Managed Overpayment and Financial Audit user group consisting of multiple, CMS stakeholder groups and external, 3rd party contractors.
• Developed Gap Assessment of HITECH legislation which included:
• Analysis of HITECH Legislation and Meaningful Use requirements for the EHR incentive programs (Medicare and Medicaid)
• Comparison of FMSG-Shared Systems (e.g. NPPES, PECOS) to technical requirements for making EHR incentive payments as required by HITECH
• Analysis of key, CMS business process for making EHR incentive payments, (Registration, Attestation, Payment)
• Mitigation and closure plans to address findings from Gap Assessment.
• Impact to OFM people, processes and systems by industry initiatives, (e.g. Pay for Performance and Quality Reporting) related to HITECH.
• Presented final GAP analysis to FMSG executives.

Immigration and Customs manager  , Washington DC  

• Project Lead and Healthcare SME for EHR-Acquisition, Planning and Requirements Validation Study.
• Conducted EHR-readiness assessment across more than 200 DIHS-staffed and contractor to develop 'As Is' business requirements and systems landscape.
• Conducted interviews with various stakeholder groups, (clinical, technical and administrative) to further validate existing business requirements.
• Lead workshops with various stakeholder groups to develop requirements for 'To Be' EHR solution.
• Developed alternatives analysis with consideration of current and pending Healthcare legislation, technology trends and organizational culture.
• Developed acquisition package and RFP for EHR-vendor selection to include vendor contractual deliverables and SLAs.
• Presented EHR market and acquisition analysis to ICE executives and senior leadership
• Developed EHR implementation Project Plan using MS Project to include the following activities across the ICE/DIHS SDLC
• Site Readiness Review
• Site Management Briefing
• Training
• Installation (Quality Assurance, Testing, Risk Mitigation)
• Post-Implementation 

National Coordinator, Washington DC

• Leveraged  work products,  and best practices,  to enable state health agencies and private health organizations to integrate with Nationwide Health Information Network  and facilitate Health Information Exchange.
• Presented consolidated Enterprise Architecture model to senior/executive stakeholders.

Manager, McLean, VA

• Senior product manager for Health Benefits Management software and liaison to Vice President of Sales for all technical aspects related to the sales-lifecycle,
• Coordinated with C-Level personnel at partner companies, and managed pre-sales, sales, as well as product management teams.
• Wrote product requirements for SAP Composite Healthcare Application, managed the application design and a 5-person customer implementation team.
• Delivered solution demonstrations to audiences at Technology, Human Resources and Finance trade shows, including the SAP SAPPHIRE, HR Technology and GRC Trade shows
• Managed quota of over $10 million and established successful partnerships with SAP, Oracle, Microsoft, IBM, Fidelity, Convergys, Accenture, ASPIREHR and other key strategic alliances that expanded the existing customer base and generated a 25% to 30% increase in qualified leads at VitalSpring (qualified leads at VitalSpring are valued at over $300,000 annually).
• Generated $2.5 Million in revenue and 5 new customers, (including SAP and Microsoft) leading all phases of sales cycle.
• Responsible for oversight and coordination of key technology operations in both US and India as well as management of sales and marketing teams for field execution.
• Lead RFP/RFI response teams and supported CFO in contract negotiations/procurement and that generated an estimated $350,000 in new business opportunities in one year. Established, managed and executed business plans, as well as sales and marketing plans, for each of the strategic alliances.

Professor Fairfax, VA

• Using MS Project, developed project plan to build and implement a HIPPA risk analysis and compliance survey instrument.
• Managed technical team of 3 persons to develop HIPAA risk analysis and compliance tools and national incidence database.
• Recruited 10 large healthcare organizations to participate in that risk analysis and compliance project.
• Researched, designed and implemented patient satisfaction surveys in large, multi-facility hospital systems.
• Delivered ROI business cases to executives at client hospitals after conducting extensive interviews with multiple constituents in the hospital (e.g. Chief Privacy Officers, Security Personnel, IT and Clinicians) to determine their risk levels and probabilities of HIPAA violations.
• Developed knowledge source of product collateral (product / data sheets, training material, storyboards, white papers), as well as web-based survey.

 Administrator of Finance, Woodlawn, MD

• Determined user/business/functional requirements. Created vision, scope, and use case documents; business process models, and use case diagrams for enterprise data warehouse implementation for Healthcare Financing Administration.
• Conducted risk analysis and prepared mitigation plans, status reports, and client presentations; prepared business process models, defined milestone deliverables, and established critical success factors.