OBJECTIVE:

Obtain a challenging position in Project Management utilizing my education, creativity, experience and demonstrated expertise through effective application of my scheduling, coordinating, planning and support skills. I enjoy working with all levels of stakeholders in an environment which offers responsibility, diversity, growth and advancement.

QUALIFICATIONS:

• Experience managing projects through a PMO, including extensive PPM tool usage - Clarity, SharePoint, Daptiv
• Advanced verbal and written communications skills
• Ability to present in both technical and non-technical terms
• Highly organized with excellent time management skills
• Strong communication skills appropriate across all levels of the organization, including communicating complex challenges
• Exceptional at handling multiple demands, rapidly changing priorities and deadlines
• Proven self-starter, able to work independently and in a team environment
• Outstanding interpersonal and relationship-building skills with internal and external clients
• Extensive operational knowledge of Microsoft Office applications and excellent PC Skills
• Understanding of PMBOK related methodologies, processes, procedures, and practices, and experience applying them
• Proven experience managing multiple simultaneous enterprise level IT Projects
• Experience managing resources in a matrix organization
• Outstanding and proven problem solving techniques banking on diplomacy and persuasion with a focus on finding common ground and resolution
• Proven strengths in meeting team goals through effective resource management, time management, and quality analysis
• Ability to manage multiple projects with multiple dependencies and integration points

WORK EXPERIENCE:

Confidential, Philadelphia, PA

PMO Master Scheduler/PM - Contractor

• Working in close collaboration with Program Manager and Sr PMs in planning and estimating including: facilitating the definition of scope, goals and deliverables
• Partner with external and internal teams to develop overall project plan to achieve targeted business/client goals and outcomes
• Create and monitor project work plans, including interdependency and critical path identification, revising as appropriate to meet changing needs and requirements
• Work with project managers to negotiate for resources and communicate with those managers regarding resource availability, workload, and performance
• Responsible for managing vendors and business partners to deliver work on schedule, budget, and within agreed upon scope
• Measure project performance using appropriate tools and techniques in order to monitor progress, identify and quantify any variances, and implement any required corrective actions
• Ensure status, activities, accomplishments, issues, risks and changes are communicated to senior management, project stakeholders, and IT teams proactively
• Research and assist in driving issues to a resolution
• Estimate, review, acquire acceptance and applicably communicate all changes, keeping the project plan accurate and updated
• Coordinate effective and efficient team meetings: develop agendas, sets up meetings, take meeting notes and follow up as required
• Ensure projects are defined, developed, tested, documented, and implemented following quality standards and scheduled timelines
• Partner with business operations teams to ensure smooth transition occurs; this includes developing and executing a formal communication strategy with business units/clients impacted by project(s)
• Contribute to the development and administration of project management methodology, policies, procedures, standards and tools
• Manage SharePoint team space, serving as administrator
• Develop Excel spreadsheets to pull data, calculate and automate reports/dashboards
• Adhere to the processes, methods, and rules established by the PMO for project planning, execution and reporting
• Provide process guidance and support to project teams
• Identify opportunities for improvement and contributes best practices to the PMO processes
• MS Project 2010, MS Office 2010, Innotas, SharePoint 2010, Visual Cactus, Contract Manager, Data Warehouse, Encounters, Facets, JIVA, EDI

Confidential, Horsham, PA

PMO Master Scheduler/PM - Contractor

• Support the PMO in the development and maintenance of the resource-loaded project schedule for the execution of the Life New Business Project
• Facilitate scheduling/planning sessions with the relevant team members to gather the necessary inputs to ensure that validity of the schedules maintained to ensure the accuracy of forecasts
• Monitor all project resource efforts
• Track and assemble key project deliverables in SharePoint/PWA
• Report project status to both the core leadership team and steering committee
• Raise awareness on issues requiring escalation, tracking through resolution
• Schedule and facilitate project status meetings, producing agendas and preparing the resulting conclusions and action items
• Work with business leadership to ensure project is scheduled accordingly based on resource availability and project priority
• Coordinate and communicate project schedule with various working groups
• Coordinate and work with all involved departments and external customers to exceed the company and business' goals and objectives
• Monitor schedule performance, define any variances and take corrective action to prevent future occurrences
• Identifies and resolves critical path conflicts
• Detects and reports schedule performance variances and any associated cost variances using EVM to facilitate focus and intervention on critical areas
• Performs scheduling impact analyses related to a change request and incorporates approved changes to the schedule
• Adhere to the IT PMO Project and Program Governance Framework for communication, coordination, reporting, and planning
• Develop relevant performance metrics, monitor performance and issue monthly reports
• Track project budget & project deliverables using appropriate PPM tools
• MS Project 2010, SharePoint/PWA, MS Office 2007, MS Project Server 2007, nbA, NBSS, Cyberlife, AWD, HP Quality Center

Confidential, Radnor, PA

PMO IS PM - Contractor

• Oversee multiple HR global system development projects including, but not limited to, interactive intranet site and LMS
• Responsible for assembling the project team and assigning individual responsibilities
• Develop detailed project plans and monitor project results for significant deviations, including vendor work
• Set and monitor capital/expense budgets, submit financial change request(s) as necessary, ensuring proper tracking in SAP (including training)
• Plan and schedule project tasks based, in part, on resource availability and other dependencies
• Manage vendor and client relations to ensure that project expectations are developed and met
• Ensure adherence to current project management standard processes and ensures compliance to quality assurance policies
• Manage relationship with project stakeholders, including internal and external partners, keeping stakeholders informed of status and issues in order to manage expectations on all project requirements and deliverables
• Act as primary point of contact to handle project issues as well as manage changes to project scope
• Ensure the work of the project, including requirements and deliverables, are clearly defined
• Works with vendor/offshore team management to supervise/develop resources
• Resolve/mitigate and/or escalate risks/issues in a proactive and timely fashion
• Conduct routine project status calls and reporting of project status
• Daptiv, MS Office 2007, MS Project 2007, Adobe Distiller/Professional, Workday, Cornerstone, Liferay, SAP, .Net, Javascript

Confidential, Philadelphia, PA

EPMO PM / Specialist - Contractor

• Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives - Clarity implementation, Yearly Medicare Benefits Rollout, New Product Implementation/Product Retirement, Broker and Actuarial Web Solutions
• Insures that assigned projects are defined, developed, tested, documented, and implemented following quality standards and scheduled timelines
• Work with business units to develop work plans associated to their project needs
• Develop and/or execute comprehensive Project Plans consisting of the following components: Scope, Charter, Kickoff, Implementation Plan, Change Management Plan, Quality Assurance Plan, Risk Analysis & Contingency Plans, Escalation Plan, Training Plan, Communication Plan, Test Plan, Cutover Plan
• Assisted recovery process of failing projects, moving from red to green by assessing root causes and working with team to solve
• Create and maintain project schedule including WBS, milestones, dependencies, tracking progress, including vendor work
• Organize and lead project team through all project phases
• Supervise daily scrums including but not limited to requirements, development and testing teams on complex UI project, helping team to meet sprint goals
• Quality assurance tasks to ensure project artifacts and deliverables meet department and corporate standards
• Project setup, maintenance and reporting using CA Clarity PPM and/or SharePoint
• Publish task watch list, tracks and escalates issues or concerns and recommend solutions to immediate manager and appropriate project stakeholders in a timely manner, identifying root cause and corrective action
• Elicit information from project team members to update appropriate documentation for management of issues risks, change requests, and action items
• Monitor monthly financial project summary and update financial projections
• Summarizing and reporting on project status in a clear and concise manner
• Coordinate vendor tasks, off-shore resources/tasks
• Maintain SharePoint and/or Clarity file structure, ensuring all relevant files are loaded in appropriate repository
• Interact with all levels of stakeholders, ensuring effective, ongoing communications across all team members
• MS Office 2007, MS Project Server, SharePoint, CA Clarity PPM V12, Adobe Distiller/Professional, MHS, Infocare, ROAM, PhilProv, Customized company databases, HP Quality Center

Confidential, Upper Gwynedd, PA

PMO IT Program Coordinator - Merck Connectivity IT - Contractor

• Organize and set up project and finance in MS Portfolio Server
• Initiate and monitor Ariba funding requests
• Manage budget tracking spreadsheet
• Assisted in all phases of the project lifecycle for a cutting-edge, web-based intranet system within an agile development environment
• Facilitate approval of task orders (SOW) and initiate requests to open POs against approved TOs
• Manage the various project codes and cost centers required to track project burn and spending
• Generate reports from MS Portfolio and assemble bi-monthly QMO metrics
• Coordinate, attend, run and record minutes (using SharePoint Blog) PMO meetings
• Facilitate use of SharePoint as administrator, including risk and issue tracking data
• Track MS Project schedules in MS Project Server
• Assist Program Managers and Project Managers as needed
• MS Office 2003, MS Project Server, MS Portfolio Server, Ariba, SharePoint, Acrobat Professional

Confidential, Norristown, PA

Project Coordinator / Master Control Scheduler - Contractor

• Under limited supervision, perform comprehensive project coordination to successfully implement the PJM AC2 program
• Coordinate the schedule/budget for the QA & Implementation, Shared Architecture (SA), Intelligent Even Processor (IEP), projects
• Assist PMO with project financial tracking and project change management
• Maintain High-Level Timelines schedule for PMO
• Advise changes on integration project scope, timing and budgets as needed, based on the requirements/schedule of individual business/IT projects being integrated and their dependencies
• Track key project milestones/risks/issues, recommending adjustments
• Assemble project plans and team work assignments, updating tasks to ensure progress, tracking and monitoring work efforts
• Identify resource needs, perform quality review and escalating functional, quality, timeline issues appropriately
• Coordinates the program activities assuring the optimum utilization of manpower and program resources
• Monitor progress, resource utilization and routinely communicates status to internal stakeholders
• Track planned vs actual spending using SAP and MS Project, including ensuring financial information was entered correctly (including training)
• Forecast reporting to Leadership Team
• Forecasting financials to gain financial approvals with Project Change Management Board
• Using SharePoint recommending best-practices that enhance end-user experience and promote both system efficiency and maintainability
• Generate detailed SP workflows in SP Designer to automate and track more accurately internal and external process flows, and create Access Databases regarding data collection/reporting, enabling more efficiency
• MS Office 2007, MS Project & Web Access 2003, MS SharePoint, Designer, InfoPath 2007, SAP, Acrobat Professional 8, EMC Documentum eRoom, Hummingbird Document Manager 5.2

Confidential, Kennett Square, PA

Project Coordinator/Lead/ITCC - Contractor

• Under limited supervision, perform the more complex aspects of project control activities, ensuring that all activities such as project administration, change management, project estimating, resource loading, cost management and schedule management are executed in a timely fashion and in accordance with all company PMO standards and contractual requirements
• Provide overall support for project development through project execution with organizing, coordination, and preparation of documents pertaining to project estimates, and schedules
• Design tools, reports, charts and graphs for senior management to provide ongoing, at-a-glance summaries of project status and application prototype performance
• Participate in meetings with business owners, managers and contractors
• Analyze schedule progress and performance and identify developing problem areas
• Develop and maintain status reports (daily, weekly, monthly) keeping management and/or business owners and team members informed on the project progress
• IT Change Coordinator (ITCC), own and drive requested production change(s) to completion, responsible for ensuring all Change Requests are compliant with company procedures and SOX requirements
• Partner with developers, technical analysts and Business team members to gather detailed functional requirements
• Prepare test plans, test scripts, and requirements matrix, perform System Testing and coordinate with business and QA teams facilitating QA and User Acceptance Testing (UAT) and product deployment
• Track system defects and requested enhancements to be completed for new and existing functionality, provide development and QA teams with required Change Request documents for enhancements and defects to be developed and installed to applications
• Coordinate details of the transfer of the care, custody and control of the final product, including assembly and transfer for operational and maintenance documentation
• Provide access to the SharePoint site(s) for new project participants as necessary
• Create and manage SharePoint libraries and folder structures with appropriate documentation/information such as, but not limited to, status reporting, meeting minutes, risks, issues, action items, and other communications as well as guide version control
• Create and maintain all applicable SOX documentation
• MS Office 2007, MS SharePoint/InfoPath, Mercury Quality Center V9.0, MS Visual SourceSafe 6.0, ManageNow, Portfolio Decision System, Quest Toad™ for Oracle® 9.0.1, Weather Delta, ZaiNet, Acrobat Professional 8

Confidential, Great Valley, PA

PMO Project Coordinator - Contractor

• Schedule management of cross-functional teams including integration of multi-site MS Project plans in accordance with SOPs
• Track tasks, create/maintain project plans, and identify and track appropriate resources needed for each task
• Assure that schedules for all sites are well coordinated
• Prepare and manage program budgets, vendor POs, and spend forecasts
• Monitor consultant spending
• Conduct weekly meetings to update Project Managers on schedules and budgets
• Work with Project Managers to keep projects within deadlines/budgets and to communicate project status to workgroups and site teams
• Assist in preparation of SOWs with sites
• Maintain relevant documents in appropriate databases
• Serve as liaison between site management and project management
• Aid in new employee/contractor set-up and schedule required training
• Retrieval and review of regulatory documents
• Develop continuous improvement plans for budget, resource tracking, and departmental process/procedures
• Provide administrative support to team where needed
• Assure internal protocols are met by understanding pharmaceutical, Biotech and IT terminology, GCPs, cGCPs, BPMs, Adverse Events Reporting Regulations, FDA 21 CFR Part 11 Regulations
• SAP, Windows, MS Office, Adobe Distiller, Novell Groupwise, Visio, MS Project, Peregrine, Lotus Notes and EMC Documentum eRoom

Confidential, Atlanta, GA

Project Assistant

• Provide complex, proprietary and advanced project and administrative support to professional staff and/or senior management
• Using advanced PC skills produce reports, presentations and correspondence
• Schedule meetings and maintain project manager/engineer schedules
• Submit and reconcile expense reports
• Assist managers in the development of scope, schedule and budget data for new projects
• Assist in the creation of Work Breakdown Structures (WBS), and development of schedules and budget data (including resource loading) for those WBS elements
• Complete project set-up through close using approved process
• Provide oversight in the development of a document management system that supports the management of all project correspondence and documents
• Maintain document files/data bases
• Technical editing and writing of reports and proposals
• Assist in preparing status reports and other related project planning and control documentation
• Query project financial data; generate Set-up Purchase Orders according to company policy
• Track project and subcontractor invoices
• Coordinate production and delivery of project deliverables, documents, drawings, specifications, etc
• Interface with the project technical staff to define scope of work, need for change to budgets and schedules, and identification of variances from the original plan
• Assist in managing and maximizing project margins
• Work with accounting contract management representatives regarding new contract set-up and current contract terms
• Supervise the work of subordinates assigned; Develop new or revised procedures or recommends improvements
• Windows, MS Office, Adobe Distiller, Visio, Oracle, Primavera, MS Project, Expedition, customized company database(s)