SUMMARY

• Well accomplished, detail - oriented professional, with proven leadership expertise in Program Management and Consulting arenas.
• Exhibits strong focus on achieving revenue and market share growth, supported by extensive experience negotiating and managing vendor and service contracts.
• Exercises strategic perspective and long-term vision, coupled with proven execution of initiatives.
• Highly organized, able to prioritize and multi-task efficiently

TECHNICAL SKILLS

Microsoft Office, eCPIC, Primavera Portfolio Management, Primavera P6, Windows XP, SharePoint, ProPath, Crystal Reports, Lotus Notes; Visio, iGrafx,

PROFESSIONAL HISTORY

Confidential

Senior Project Manager

• Provide leadership and guidance to the Department of the Interior, Office of the Secretary (OS) supporting Capital Planning Investment Control (CPIC) and Project Portfolio Management support
• Assist various Investment Managers with internal and external reporting requirements, including Budget Formulation, Exhibits 53 & 300, and Investment re-baselines leveraging eCPIC
• Perform regular analysis on the OS portfolios to monitor/explain cost variances, project re-baselines, and ensure data accuracy prior to submission
• Responsible for successful delivery of Monthly Control Reports, as well as, other reporting requirements to The Office of Management & Budget (OMB) and the IT Dashboard  
• Develop close working relationships with the OS budget officer to validate accuracy of costs across all Investments
• Prepare briefing materials for governance board meetings and assist with administrative/facilitation support functions
• Identify and develop key process documentation, to include: procedures, work-flows, as well as, detailed narratives providing guidance and instructions

Solution Lead

•  Solution Lead for the Confidential Sector Industry in Applications Business & Services. Provide support to the sales pursuit teams for key USPS opportunities
• Managing the identification and management of pursuit solution resources across all enterprise towers, to include applications development, project management, infrastructure and hosting, testing, training and organizational change management

Program Director

• Provide leadership and management, as well as, day-to-day support to the Office of Information and Technology (OIT), supporting VA’s “Top 16 Initiatives”. Directed to streamline project delivery while eliminating excessive expenditures on current IT projects utilizing the Project Management Accountability System (PMAS) Guide
• Evaluate program health in accordance with agency policy and guidelines, considering overall costs, schedule, performance, as well as, the probability of success directly to the CIO. Provide institutional knowledge and subject matter expertise for weekly “Red Flag” and “TechStat” meetings, serving as a point of contact for Project Managers to reach Senior Leadership for intervention and decisions needed at the project level
• Coordinate with external entity (OMB) to identify best practices and trend analysis
• Manage customer communications within a multi-contractor environment, directing client interactions to support and lead various business expansion opportunities by developing White Papers, conducting research and analysis, as well as, generating and fostering client relationships.
• Identify and support business development and proposal efforts by creating and editing documents, conducting research and performing market analysis.
• Develop an Analytics Core Competency framework to address the entire performance improvement process; to include key steps, such as, setting priorities, analyzing results to identify performance variations, understand underlying causes, holding regular data-driven reviews, and ensuring accountability and transparency of results

Confidential

Senior Director, IT Operations

• Responsible for delivering high-quality services to multiple Government Agencies such as: Department of Agriculture (USDA), Health and Human Services (HHS), Department of Interior (DOI), Department of Housing and Urban Development (HUD), and Department of Labor (DOL)
• Provide leadership and management for personnel performing day-to-day support functions across various clients base to include: Capital Planning, Information Security, Enterprise Architecture, Change Management, Service Oriented Architecture, Business Process Reengineering, IT services including systems design and integration, and IT security and infrastructure optimization
• Responsible for maintaining and growing company core competencies in support of an Account Management/solution-based business development model; proposal responses to government issued solicitations; and company marketing and communications
• Served as key contributor in supporting the company’s new business development by providing strategic guidance and direction in areas such as opportunity analysis, technical assessment and architecture, and proposal development

Director  eGovernment Solutions

• Served effectively as Executive Director for eGovernment Solutions Practice, supervising CPIC, EA, and Human Capital across Department of Defense (DOD), Intelligence, Federal and Civilian agencies
• Supervised $15M annual portfolio, including budget/forecast and execution of a $30M lifecycle value (LCV) for client engagements
• Managed over 40 consultants; engaged at multiple Federal locations including Department of Transportation (DOT), Federal Railroad Administration (FRA), Department of Health and Human Services (HHS), Department of Labor (DOL) and the Department of Homeland Security (DHS)
• Performed direct customer CIO support in the implementation of Clinger-Cohen requirements and eGovernment initiatives, evaluating IT governance processes, CPIC policies and procedures, Enterprise Architecture documents and existing Exhibit 300s
• Managed the technical design of initiatives to resolve specific business needs, and implements establishment of key governance mechanisms to ensure success
• Established connection among agency architectures and the Federal Enterprise Architecture and agency's IT investments to ensure components, best practices and lessons learned are leveraged within agencies and across the Federal Government
• Served as key contributor of capture efforts, booking more than $100M of accounts in Homeland Security
• Proactively involved in contract negotiation and change requests, and coordinates preparation of business plans, proposal work statements and specifications
• Led program assessment and evaluation sessions with senior executives
• Supervises Internal Process Operations
• Administers staff management, business development, proposal support and the development of internal processes that improved Strategic Consulting Services (SCS) business operations

Senior Management Consultant 

• Managed client engagements related to Information Technology Capital Planning, with focus on e-Government solutions, IT investment strategy, business case analysis, and IT security in compliance with OMB and legislative fiscal, information policies and mandates
• Provided leadership, assessment, and implementation of agency IT governance processes, CPIC policies and procedures, IT security policies and enterprise architecture documents
• Analyzed business cases to maintain compliance with IT management practices, Clinger-Cohen, and OMB guidance
• Accomplished case analyses including descriptions of CPIC best practices; provided detailed, practical suggestions to improve important documents
• Assisted Chief Information Officer (CIO) in the implementation of Clinger-Cohen requirements and e-Government initiatives
• Presented assessments of agency Information Technology Investment Management (ITIM) process maturity, utilizing and applying GAO’s ITIM Maturity Framework as a guide

Project Control Office Manager

• Managed a team of fourteen senior engineers and project managers
• Maintained Technical Analysis and Cost Estimate time management, monitored the performance of the Project Teams (Army, Air Force, OSD, MAC and Special Interest) and responded to senior management through daily, weekly, monthly and ad hoc performance reports
• Coordinated with other government and program organizations to maintain understanding of the reporting status of all projects, programs and portfolios, and delivery of a high quality project
• Established project automation to maintain requirements from identification to completion
• Served as Special Interest Project Manager on the Information Technology Agency (ITA) contract; managed a team of ten senior, mid-level and junior telecommunications engineers and installation technicians in support of a multitude of Department of Defense agencies in the Pentagon led by the Joint Staff, Defense Intelligence Agency and the Pentagon Force Protection Agency

Senior Management Consultant

• Supported Business Process Reengineering (BPR) efforts for the U.S. Army’s Information Technology Agency (ITA), in identifying key processes and provided documentation; prioritized initiatives, recommended new solutions to identify problem areas and developed implementation plans
• Organized and facilitated client workshops to create Process and Cross-Functional Maps as well as detailed narratives of clients existing business practices
• Managed new business development efforts with existing and potential military and civilian clients; established ‘As-Is’ process models and details, Continuous Improvement Action Plans, performance measures and ‘To-Be’ process model and details
• Supervised key segments and supported BPR efforts for ITA; coordinated with ITA’s Business Plans & Improvements Service Center to perform BPR reviews of various processes within the agency

Senior Business Process Consultant

• Functioned as lead team member on a client engagement for Cable & Wireless, in London, England; identified and documented client’s critical business issues; determined key goals and measures for a $10 million project
• Facilitated client workshops to create Process and Cross-Functional Maps as well as detailed narratives of clients existing business practices
• Directed key aspects of Nortel Networks Business Process Methodology including completion of the Business Process portion in response to various RFP’s
• Produced, collected, and analyzed Request for Proposal (RFP) information for purposes of formal responses; involved in pre-sales meetings to facilitate customer awareness of Business Process group and its value-added support

Program Manager

• Supervised key aspects for a $900 million Business Systems Overhaul Project including dealing with billing, customer care, taxation, settlements, resellers and rating
• Directed teams responsible for defining and meeting functional and interface requirements, identifying business needs and analyzing system designs for roll-out of the Ensemble software package
• Implemented and developed business process flows, requirements, rules, and project procedures to improve billing and business systems
• Facilitated and influenced process owners including Marketing, Finance, and Product Management to meet overall objectives
• Implemented systems and identified functional areas for input to obtain internal solutions resulting in an increase in user acceptance
• Interfaced with teams directly responsible for streamlining of order processing, fulfillment, data warehousing and customer relations in a fast-paced telecommunications environment
• Developed test scenarios and ensured accurate testing, automation and timely delivery of applications and systems per user requirements through extensive interface with business owners
• Participated in core planning meetings and life cycle tracking to provide analysis of system impact and business requirements through interface with business owners

Senior Program Analyst

• Managed and streamlined a wide range of functions and business processes, while developing new automation software for Department of Defense and Federal contracts