Senior Product/project Manager Resume
Bellevue, Wa
SUMMARY
- Proven track record in successfully shipping software products, across platforms. Currently employed as a Product Manager leading product development on cloud and digital transformation projects
- Proven track record in creating value proposition through Market research and industry trends analysis utilizing concepts like business model canvas modelling
- Extremely passionate about studying patterns in data and utilizing facts to design strategy for product enhancements, new product development, user experience enrichment, market value
- Proven record of defining clear strategic and tactical activities around new product offerings
- Proficient in Business case, Business analysis, interviewing techniques for requirements gathering, authoring roadmap, release themes and user stories
- Well versed with Agile development methodologies partnering with Dev Ops leadership, practicing SAFe methodology
- Extremely customer and user focused and strong believer in conducting empathy interviews for understanding user requirements to build best products
TECHNICAL SKILLS
BI Data warehousing tools: Data Mining tools, Advanced Excel, Online analytical processing querying, ProClarity reporting tool, Big Data stack, Hadoop, Microsoft PowerBI
Cloud tools / Services: Amazon S3, Amazon RDS, Azure webapp, logic app, Federated identity management (ping federate), Azure API management, 3 scale API management software, Advanced ETL workflow set up and management tools (Pentaho Data integrator tool, Twister)
Technical Concepts: Data virtualization, JSON, RESTful services, big data analytics for advanced predictive and prescriptive analytics, Data Governance best practices
PROFESSIONAL EXPERIENCE
Confidential, Bellevue, WASenior Product/Project Manager
- Working across executives and multiple stakeholders to understand needs / requirements to draft a high level business case for Digital analytics portfolio for cloud migration and data integration and analytics for enabling digital transformation and advanced analysis of data
- Played a key role working with Business and technical leadership team in understanding key business drivers and defining capabilities for cloud based platform services for development, hosting, health monitoring and security for Digital aviation portfolio of applications
- Defining the data strategy and governance for internal and external data integration in adopting and developing cloud based API strategy for data distribution
- Conducting customer advisory board to socialize new product ideas and concepts to get early feedbacks from consumers and get a detailed understanding of consumer interactions with products
- Define and maintain Product capabilities roadmap which includes release definitions, goals, features and KPI’s
- Prioritizing product backlog and guiding team of Business analysts around backlog refining and grooming
- Updating product for new releases and preparing training and onboarding materials
- Running product training sessions for user communities and Internal support organization
Senior Management/BA consultant
- Leading the quota setting tool development project for North American SMS&G Business
- Conducting in - depth user interviews to gather requirements related to quota setting tools
- Managing project communications across key stakeholders
- Proactively identifying high risks in the project implementation and facilitating team discussions around mitigations
- Conducting interviews with internal business operations teams in understanding needs first hand and documenting requirements
- Authoring BRD, use cases and business process flow for the Quota tools for stakeholder review and approval
- Working closely with the senior leadership team to report out issues, opportunities and risks related to the project, preparing risk mitigation by defining a clear process and getting stakeholder and executive buy off
- As a lead Analyst / Program manager maintained cross - functional communications Subject Matter Expert in Microsoft in-house sales tools
Senior Management consultant
- Managed reporting automation program, Lead center tool management projects for Premier Business
- On-going interaction with the user community for evaluating key requirements for business process enhancements
- Managed Business requirements intake process for projects related to CAS Penetration report, Customer Health Index (CHI), Customer and Partner Experience (CPE), Burn Rate to identify risk factors.
- Managed monthly Premier business intelligence reporting and owned the Net new metric reports which tracks the new customer growth by region and segment in Premier Service
- Acted as a liaison between the business and the IT team to translate requirements for automation projects
- Authored BRD’s and Functional specification with detailed analysis of user scenarios and defining reporting structure for new report requirements
- Visio diagrams and other visual aids including power point presentations were prepared for Business reviews
- Provided key insights through data analysis which helped in defining new KPI and refining existing KPI definitions
- Expert in data mining using SQL mainly used T - SQL, OLAP technology and Excel pivot tables for reporting
Senior Consultant / Program Manager
- Business environment scan and evaluate and document requirements to automate, enhance and implement new software solutions to aid overall business needs
- Lead executive scorecard automation project involving defining metrics and KPI’S tracking Business and operational success factors
- Leading implementation of partner Advertisement portal for advertising sales force
- Lead Redesign of corporate intranet platform implementing contemporary web design
- Worked extensively in analyzing data patters from varied sources and providing recommended inputs for improvements in business operations