Project Manager

• Solutions-focused certified project manager with accomplished experience heading the success of project engagements for business partners focused on software development and customization. Expertly define and map project scope and provide direction to programmers to align technology solutions with project requirements. Utilize SDLC methodology through all phases of requirement analysis, application design, implementation, quality assurance, integration and maintenance. Exceptional project management, systems analysis, Earned Value Management, WBS Creation, Critical Path Management and design expertise. Effectively interface between stakeholders and managers across multiple business lines to coordinate system requirements and deliver projects on time and within budget. Consistent history of reducing costs, improving efficiency, and increasing productivity.

Specialties:
ProjectManagement Methodologies, Metrics Reporting, Critical Path management, WBS, Project plans, Requirements gathering, Application Design Statement documents, System Analysis

Certifications & Education

• Project Management Professional
• Certificate in Basic Casualty and Property Insurance (INTRO 320)
• Trained in Blaze Rules Engine.
• Training towards six sigma (Green Belt) Certification
• M.B.A

Technical Proficiencies

Project Management Tools: Microsoft Project, Microsoft Office (word, Excel, Access, PowerPoint),Visio
Platforms: Windows NT 4.0/95/98/2000/2003/3.11,XP,7.0, UNIX (Solaris/HP-UX)
RDBMS: Oracle 9.0/8.0/7.3, SQL Server 2005/2000/7.0/6.5, Sybase 11.x/10.x,
MS Access, DB2 9.2
Languages: Visual Basic.Net Asp.NET, C#.NET, XML, XPath, XSLT, Ajax, Visual Basic, Win API's,
DAO/RDO/ADO ADO.NET, Crystal Reports, HTML ISQL, TSQL, PL/SQL, WPF, XAML
Scripting: Java Script, VB Script
Internet: VS 2008, 2005, ASP.NET, Active Server Pages, MS SharePoint 3.0
Reporting: Crystal Reports 10
Others: OLE Automation, VBA, ActiveX controls, Interfaces, Three-Tier Client/,
XML, XSLT, Web Services

Professional Experience

Confidential - July 2007 - present
Project Manager

Managed/Involved in new development, enhancements and day to day support of 24 operational systems including claim inquiry, serving 3,000+ personnel, Error Log, iClaims, and Agency systems. Directed a team of 4 technicians with an annual budget of $1M to $1.5M+ resulting in the implementation and support of high quality solutions delivered on time and within budget, capitalizing on matrix management to meet project demands.

Key Accomplishments:

• Managed the design and development of a system for Agents to access claim payment information, including business and functional requirements definition, and documentation of business process flow. This resulted in a decline of calls to our service centers by 40%.
• Successfully deployed the redesign of check log error system from VB6 to .net. Documented business requirements, Design statements, created test scripts, performed system test and coordinated implementation and deployment.
• Administer entire project stages of including requirements gathering, analysis, development, testing, rollout and maintenance/support.
• Managed Earned Value Analysis, Critical Path Management, Creating Project Plans and WBS on various projects in the Claims Department.
• Managed business and IT relationship, with accountability for prioritizing technical work requests, developing detailed requirements, testing solutions, coordinating releases, and communicating changes.
• Accomplish the planning and implementation of System Implementation Request on a daily basis; utilize and apply management skills to satisfy priorities in compliance with business initiatives
• Manage resolution mitigation and appropriate escalation of risks and issues as necessary
• Primary liaison between the business and IT to ensure application updates and production problems are resolved by target release dates.
• Executed and prioritized a number of tasks simultaneously; managed cross-functional teams
• Worked closely with PMO governance to development tracking and project metrics standards to be used in our enterprise project management application.
• Managed Metrics for the PMO.

Tools:
Microsoft project, Microsoft Office Tools (Word, Excel, PowerPoint, Access) and Visio

Applications Managed:
Error Log, Agency Claim View, Agency Check View, Preferred Vendor Network, Haztrak, iClaims, Authority

Confidential - April 2005 to July 2007
Senior Systems Analyst\\Tech Lead

Involved in design, development, testing and implementation of various Windows and web based applications in meeting the business objectives of Corporate Systems. Responsible for design statements, code reviews and test strategies.

Key Accomplishments:

Converted MFC (MetLife Funds Clearinghouse) from VB 6.0 to VB.Net 1.1 Created factories for Data, Error and File operations in C#. Designed, developed, tested and maintained CORAL (Corporate Online Reporting for Assets and Liabilities). Followed Object Oriented Development methodologies

Tools:
VB.NET, C#, VB6.0, ASP.NET, SQL Server 2000, ORACLE 9.0i, Crystal Reports 10, Vantive, Star Team, Stored Procedures, Packages, JavaScript, HTML, Win Forms and Console Applications.

Application Developed/Maintained:
MFC (Metlife Funds Clearing House): used for clearing funds from one line of business to another line of business within Metlife. CORAL (Corporate Online Reporting for Assets and Liabilities): used to make changes to the general ledger data and the business combos. Loads the data from People Soft and does a comparison and then generates reports in various formats (PDF, crystal) for the perusal of the upper management. Also keeps track of the historical reports.

Confidential - October 2002 to April 2005
Senior Software Engineer

Involved in design, development, testing and implementation of various Windows and web based applications in meeting the business objectives of Clinical Research Organization. Involved in creating coding standards, code reviews and mentoring junior staff.

Key Accomplishments:

Developed and implemented Clinical Information Trials Research Information System (CITRUS)
Designed, developed and implemented a suite of web applications like CRA Calendar - For appointments, trip planning etc., Virtual Binder - contained scanned documents of the regulatory binder and Employee Management System - to update the employment information, Timesheet Management System and CMS - Contract Management System - used to maintain the contracts of the clients and data of calls made by the business development team.

Tools: VB.NET,C#, VB6.0, ASP.NET, SQL Server 7.0, ORACLE9.0i, CrystalReports10, Source Safe, Stored Procedures, JavaScript, HTML,CSS and Windows Forms

Confidential - November 1997 to October 2002
Worked for Patel Consultants in various positions as a consultant with the following organizations.

Confidential - June 2002 to October 2002

Involved in design, development, testing and implementation of SPLITTER Application using VB.Net and SQL Server. Initially converted a VB 6 version of it and then added new functionality. System was used for Delivery Optimization Management (DOM). The data created by this system came from ROADSHOW application which was then uploaded to SAP systems. On the database side wrote stored procedures, triggers and functions for various tasks using PL/SQL.

Tools: VB.NET, ADO.NET, Crystal Reports 10/9.1/8.5/7.0, ORACLE9i, Source Safe

Confidential - September 2001 to June 2002

Involved in development, implementation and maintenance of OPERA (FOBO) system which was developed using VB 6.0 and SQL Server. A reporting tool was attached to this application was designed using ASP and SQL. The reports were used with Crystal Reports viewer. Developed various stored procedures, functions, views and also various packages to upload the data from various feeds. This application was used by IT Controllers.

Tools: VB, ASP, Crystal Reports 9.1/8.5/7.0 ORACLE9i and Source Safe

Confidential - December 2000 to September 2001

Worked in Prudential Investment's PGAM group developing an application called Asset under Management (AUM). The application was developed using VB6.0 and SQL server.

Confidential - May 2000 to December 2000

Royalty and contract's system applications were developed using VB6.0 and SQL server. Crystal reports were used to develop reports.

Confidential - March 2000 to April 2000

Designed, developed, tested and implemented Electronic Software Transfer (EST) system. Used VB6.0, RAS and FTP. The system was used by sales force in the field to download/upload sales data on daily basis.

Confidential - October 1999 to March 2000

Designed, developed, tested and implemented Treasury System using VB6.0, SQL server. The application was used by accounting department to maintain general ledger entries.

Confidential - June 1999 to October 1999

Developed and implemented Analytical Case Tracking system (ACT using VB 5.0 and Sybase. Used by the compliance team to track cases and analyze the results.

Confidential - April 1999 to June 1999

Developed and Implemented SENECA (Sensory Examination Communication Analysis) using Visual BASIC 5.0/6.0, SQL*Server 6.5, ADO, and Crystal Reports 6.5/7.0. Application was used to do the taste ratings of various Nabisco products.

Confidential - November 1997 to March 1999

Confidential : June 1997 to October 1997

Confidential - June 1997 to October 1997