PROFESSIONAL SUMMARY:

• 20 year’s experience in Informational technology as Technical Project Manager with focus on Agile Methodology
• An accomplished Technical Project Manager and certified Scum Master with excellent analytical and logical skills possessing numerous years of experience in diverse sectors with emphasis on Agile activities, Business analysis, Requirement management, Business process modelling, Change management, in both Agile and waterfall methodologies.
• Managed all phases of systems development, including development planning, requirements analysis, database design, coding, testing, implementation and deployment scripts for applications.
• Numerous years of experience managing client projects, as Technical/Project Manager. Leading off - shore and on shore development teams.
• Domain/Business knowledge of Pharmaceutical/Clinical Research, Marketing, Financial, Transportation, Wildlife and IT based industry
• Successfully managed Audits conducted by regulatory department.
• Preaching and practicing Agile for more than 4 years, and help teams transitioning from waterfall to iterative model, get themselves self-organized, accountable in terms of delivery commitments.
• Excellent track record of successfully managing large end to end programs implementing agile methodology.
• Successfully converted projects which were running in waterfall to Agile environment
• Delivered solutions successfully in an environment where Agile combined with Test Driven Development, and CI/CD (Continuous Integration/Continuous Delivery) is practiced.
• Experience in extensively utilizing requirements, collaboration techniques, questionnaires, interviews, use cases, scenario descriptions, document walkthroughs, constructive debates, brainstorming and JAD Sessions.
• Extensive experience in conducting GAP analysis, documenting current state (AS-IS), preparing Future state (TO BE), preparing transition strategies.
• Self-starter and a team player with excellent analytical, problem solving, and interpersonal skills
• Displayed an excellent ability to facilitate cross-functional communication, including ability to identify and resolve conflict.
• Delivered solutions in high stress environments while working with limited resources and multiple projects concurrently.
• Demonstrate a willingness to accept new or additional responsibility
• Good communication and presentation skills with Business, PMs, SMEs, stakeholders, and end - users. Ability to inspire commitment and positive attitude in the team
• Strong experience with various databases such as Microsoft Oracle, SQL-Server and Sybase
• Worked with technologies such as AngularJS, JavaScript, Boot Straps, HTML 5, JSON, JQuery, MVC, ASP.Net, C#, VB.Net, ADO.Net, Java, REST Services, Razor, VB Script, HTML, CSS, DHTML, XML, SQL, and PL/SQL on Windows and UNIX platforms
• Experience in business process management with application interfaces and performance tuning
• Strong verbal and written communication skills

TECHNICAL SKILLS:

Methodologies: Agile and Waterfall

Operating system: Win 10, Win 8, Win 7, Win XP, Windows 2000/NT and UNIX

Languages: AngularJS, JavaScript, HTML5, JQUERY, Bootstrap, JSON, MVC, REST and XML Services, ASP.Net, C#, Visual Basic.Net, Visual Basic 6.0, ASP, Java, C, C++, HTML, VB Script, XML, XSLT, SQL, PL/SQL, JDBC

Source control system: Tortoise SVN, GITT, VSTS, TFS, Visual Source Safe, Harvest and PVCS (Polytron Version Control System).

Web/App Servers: IIS and SharePoint

Databases: Oracle 7.x - 11g, SQL Server (2000, 2005, 2008, 2012 and 2014), Teradata and Sybase

Tools: JIRA, SharePoint, MS Project, Visio, MVC 4.5/4.5.1/5, Visual Studio, ADO.NET Entity Framework, WCF, Entity Frame Work, Microsoft SQL Server Reporting Services, Infragistics Net Advantage Control Suite, Telerik IVR’s (Interactive Voice Recognition), Kofax Imaging software, Lead tools, Right Fax Printers, IBM Stylus, Exelon Stylus 2.0, Xalan 2.0, ASP 2.0 and Erwin Data Modeling Tool, Toad, Informatica and VBCommentor

PROFESSIONAL EXPERIENCE:

Confidential

Technical Project Manager

Responsibilities:

• Managed on shore and off shore development teams. Involved with clients from different countries to understand the business needs and provide update functionality to meet the business needs
• Provide technical feasibility and estimates for the upgrades
• Provided clients with technical estimates for business needs
• Involved in Architecting and customizing application as per business requirements.
• Integrated 3rd party software called Zerion, which creates work flows to flatten the data that was submitted through mobile apps and modeled database to adhere to the new work flow structure and generate reports off of the flattened data.
• Provided updates to management and development team with over all goals and status of the application
• Managed and over seen deployments of code into different environments (Staging, UAT and Production).
• Provided documentation and updates to management on each release.

Confidential

Technical Project Manager

• Responsible for multiple project like Supplier Dashboard, Visualization, and deliverables, all transitioning from waterfall to Agile Engineering.
• Responsible to remove impediments, as these projects relies on the data from multiple departments, hence requiring constant, effective communication to unblock the team and make sure the team remains on task at hand.
• Involved in Scrum Ceremonies include Sprint Backlog grooming, daily stand up/Scrum call, Sprint planning and Sprint Retrospective meeting and mentored the team on Agile scrum best practices when and wherever required.
• Facilitated meetings to iron out blockers, JAD sessions as Product owner with other stakeholders, on regular basis and helped the team to make better use of these time and estimate more effectively, thus ensuring a healthy sprint progress.
• Kept the teams focused on the sprints priorities, business values, and protecting team from over-committing and yet being complacent
• Helped team in preparing for big ticket releases by preparing CRQs and deployment plans, and making sure these gets signed-off in time for deployment.
• Communicate team status/progress via Release Burn down charts, Story Acceptance rate, blockers state/Resolution time, and defects and make sure the stakeholders are aware of what is going on.
• Build the team’s agile knowledge and empower the team to make process improvements captured in sprint retrospective meetings.
• Used Jira for maintaining sprints, Confluence is used for managing MoMs (Minutes of Meeting), Retrospectives, Project Planning activities and Gutbucket or Stash is used as code repository for development activities
• Made sure the team is updating Jira for more accurate reporting, and the stories/acceptance criteria are updated when the offline discussions happen.
• Work with product owner to make sure all stories met the Definition of Done and to get the stories accepted within the sprint.

Confidential

Technical Project Manager

• Constantly working with the Leadership and various business stakeholders to define and manage the product roadmap.
• Working with the stakeholders to elicit, organize and document the additional specs and customizations needed in the applications and prioritize the backlog at EPIC level.
• Creating and maintaining the backlog by elaborating the EPICs and Features as User stories.
• Constantly prioritizing user stories based on ROI and / or customer feedback to ensure best value is delivered to stakeholders at the end of each sprint.
• Own the change request process and ensure that the team is shielded from outside influence.
• Participate in the UI work sessions, and acceptance demos and responsible for communicating the feedback same to the sprint teams.
• Role is primarily to be an interface between business unit and technology team and understand the technical details of the near neighbor dependencies and how we integrate with their applications.
• Active participant of JAD session and working session to acquire a better understanding of the existing system and new functionalities to be implemented.

Confidential  

Technical Lead

• Was responsible for pay roll processing of by weekly and end of the month reports
• Was responsible for 3rd level technical support for application running in production environment.

Confidential

Technical Lead

• Consume web services generated by outsourcing company to provide doctor information
• Created interface for above information for internal users to manage doctor’s information
• Created new web site for Salix Legal department to accept new contracts and maintain contract activities.
• Supported Intranet web applications.

Confidential

Project Manager

• NBSO (Network Business Service Operation) No Touch Application handles service agreements for Confidential downstream systems.
• Agents working in the field focus on big dollar amount service initiatives but when small dollar amounts are aggregated, the amount of revenue ignored was considerably huge.
• Since agents are not interested in the small dollar amount services this project identifies these initiatives and sends the renewals to business services automatically.

Confidential  

Technical lead

• Managed multiple projects at PPD.
• Upgraded the IVR system from taking 4 lines per call to 128 Calls over VIOP which intern generated revenue and call handling capacity.
• Managed the work flow process for adverse events and Audit Trail for regulatory services.
• Provided necessary documentation when audits were conducted. Monitored all regulatory application process for adverse event applications.