PROFESSIONAL SUMMARY:

• Versatile project leader with extensive experience in delivering commercial software using Java, C/C++, C# and other .NET aware languages.
• Demonstrated strategic ability to drive the technical vision, and to educate the stakeholders resulting in a solid record of on - time delivery of the technology initiatives.
• Experience managing Mobile Projects in IPhone, Android and Mobile Browser based platforms. Have managed small to large size teams consisting of onshore, near-shore and offshore resources.

CORE COMPETENCIES:

• Agile Coaching / Training / Transformation
• Program Management - Agile, Waterfall
• Resource Management (onsite & offshore)
• Technical Liaison between Business & Technology Partners
• Management Background - Application Development,
• Implementation and Production Support
• SAFe, SCRUM, Kanban, XP
• Global Solution Delivery Models
• Vendor Management (onsite and offshore)
• Vendor Management (onsite and offshore)
• Leading Cross Functional Globally Distributed Teams
• Certiified SAFe SPC, SA, CSM, CSPO, ICP-ACC

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Responsibilities:

• Coach and lead Middleware Application Engineering teams - responsible for the development of a custom middleware app - Enterprise Integration Bus (EIB) and the implementation of the clients on this platform
• Minimalistic design principle - very light-weight, scalabable & maintainable - Micro services, canonical data model, custom mapping and transformation, Dockerization of the services and Mongo DB being used to develop the EIB
• Work closely with the Enterprise Agile Coach to maintain and enforce the Aflac Agile Framework
• Coach and Support Product Owners in maintaining the backlogs including gromming and the release planning
• Support the PMO office with the relevant data - including conversion of the metrics to SPI and CPI
• Act as a liaison between the Engineering teams and the other Technology teams and the Business partners
• Solution Delivery focused - remove the blockers / impediments for the teams enabling them to meet commitments
• Works closely with the technology teams and the partners to develop and maintain the processes and the Tools such as Scrum Rituals, CI/CD, SCM, Release Management, SonarQube, AppDynamics, Splunk etc.

Confidential, Atlanta, GA

Responsibilities:

• Managed a Middleware Application Engineering team - including providing oversight to the 24x7 App Support
• Acted as a liaison between the Engineering team and the other Technology teams and the Business partners
• Developed and published quarterly, weekly and ad hoc reporting on project initiatives
• Developed, recommended and/or implemented strategic initiatives associated with improving practices
• Set Performance Direction - Translated broader business initiatives into clear team objectives and concrete goals, align appropriately with other groups for efficient, coordinated action.
• Monitored progress and results; gave feedback effectively to both the vendors and the Technical teams
• Hire, Mentor and Develop the technical resources
• Developed/enhanced the required processes, procedures and controls - including adoption of new technology & tools

Sr. Manager - Agile Project Manager / Agile Coach

• Led SCRUM teams of Solution Designers and Framework Developers working on developing the next generation of Audit Transformation tool (ATF) - team members are geographically dispersed in onshore and offshore settings
• Hosted the regular SCRUM ceremonies such as Stand-UP, Sprint Planning, Sprint Review and Sprint Retrospectives
• Coached and helped the Product Owner and the team in maintaining the Product Backlog
• Proactively managed the defects and the observations in order to deliver a high quality product increment
• Overhauled the overall offshore/onshore engagement model - introduced collaboration calls with the specific agenda, articulated the Code Review process and streamlined the Backlog Grooming process.
• Used Team Foundation Server ( TFS ) to manage the Sprints and the Product Backlog

Confidential, Roswell, GA

Lead Scrum Master / Agile Coach

• Managed Web Application Development SCRUM teams working on developing a comprehensive product suite focusing on Medicare/Medicaid business functional areas such as Provider, Trading Partner, Benefits Plan, Member, Contact Management, Claims etc. - team members were geographically dispersed in onshore and offshore settings
• Developed and maintained MS Project based WBS in order to support executive level reporting including projection of schedule variances (SPI) and cost variances (CPI)
• Produced weekly status reports for Sr. Execs addressing all aspects of the project activities
• Played the role of Product Owner for Productization work-stream including helping with devising the product road-map and the corresponding supporting technology road-map
• Assisted in implementing Release Management Process - including offshore/onsite BUILD process and the continuous integration using Bamboo/Hudson, GIT and JIRA
• Hosted SCRUM of SCRUMs meetings on a daily basis and acted as a technical liaison between the business and the technology teams
• Used VersionOne to manage the Sprints and the Product Backlog

Confidential, Atlanta, GA

Sr. System Development Manager / Agile Coach (contracted thru IDR)

• Led the overall transformation initiative from the traditional Waterfall to Agile-SCRUM methodology for the product development initiative - Medicare/Medicaid business functional areas such as Provider, Trading Partner, Benefits Plan, Member, Contact Management, Claims etc.
• Trained and coached the team members, executives and others in SCRUM methodology, rituals and cadences
• Worked with the QA team and the other stakeholders in defining the overall Test strategy
• Spearheaded the development of the overall solution delivery model including determination of the technology stacks and the offshore-onsite engagement model - JBoss, Mule ESB, Liferay Portlet, GIT, and Oracle Database, among other things, were selected to be used
• Played the role of Product Owner - Health Enterprise 2.0 - including devising the product road-map and the corresponding supporting technology road-map
• Helped in adopting SOA, MVC and Portlet architecture in order to separate the UIs for the different business functional area modules from the associated business logics and the dependencies enabling the deployment of the business process modules independent of each other - improving the maintainability of the code base and reducing the maintenance cost
• Technologist at heart - implemented Code Quality Management process using tools such as SONAR - JUNIT test cases were integrated for the code coverage and the complexity metrics.
• Assisted in implementing Release Management Process - including various DEV Ops processes such as offshore/onsite BUILD process and the continuous integration and deployment using Bamboo/Hudson, GIT and JIRA
• Expert in administering JIRA/Greenhopper including simple project configuration to advanced level workflow development - migrated from on-demand to local instance of JIRA
• Integrated DOORS and RQM with JIRA/Greenhopper for the seamless management of requirements, defects and the backlog items the teams work on
• Hosted SCRUM of SCRUMs meetings and acted as a technical liaison between the business and the technology teams
• 10 different SCRUM teams were formed with the required SCRUM rituals and cadences

Confidential,  Atlanta, GA

Sr. Application Development Manager / Agile Coach

• Transformed the Product Development and the Client Implementation initiatives from the traditional Waterfall to Agile-SCRUM - 6 different SCRUM teams were formed with the required ritutals and cadences in place
• Managed and Coached a global group of Delivery Managers,Team Leads, Architects, Developers, System Analysts, DBAs, PMs, QA Engineers in onsite/offshore setting
• Planed, Executed and Managed Java and .NET based Web Application and Middle Tier development projects: built enterprise quality customer facing web applications leveraging the Content Management System, ESB, Web Services, BRM, CRM, ERP systems and virtualized infrastructure namely Amazon Cloud and the Private Cloud
• Planed, Executed and Managed Mobile projects - both in IPhone and Android Platforms: intimately familiar with the nuances such as MFI, Co-Processor Authentication for IPhone, the platform fragmentation in Android domain, low level Bluetooth Protocol implementation, push notification Architecture such as Apple APN, intricacies with managing the UI and the background threads etc.
• Worked with the Marketing and the Creative teams to design and develop the User Interfaces
• Worked with the Product Management and the Enterprise Architecture (EA) teams and other technology and business partners on Strategic Initiatives and Product & Technology Roadmaps
• Worked with the Security and the Infrastructure teams on PCI, SOX & SAS70 initiatives
• Was responsible for hiring, training, growing and disciplining the resources - including conducting the Annual Performance Reviews and helping them their Development Plans
• Held regular 1-1 & team meetings - providing feedback on individual and on team performances
• Contracted and managed the vendors on outsourced development initiatives - executed Master Service Agreements (MSA) and the Statement of Works (SOW) with the vendors - Fixed Bid and/or T&M basis
• Was responsible for planning, budgeting and resourcing for small to medium sized projects - executed and managed this type of initiatives without PMO team’s engagement using Agile (SCRUM) or Waterfall methodology
• Participated in Backlog Grooming, Sprint Plannings, Stand-Ups, Sprint Retrospectives and in Scrum of Scrums
• Implemented various Processes, Procedures and Controls - Requirement Repository, Change/Release Management including the DEV Ops that entailed, among other things, SCM and Continuous Integration and deployment using Cruise Control, Maven/Ant & Hudson
• Played the SME role in the client facing meetings - bridging the gap between the technology and the business partners - mitigating the risk of incomplete and/or wrong requirements
• Regularly advised the PMO, SVP of IT and CIO on the strategic Web and Mobile Development initiatives
• Developed and nurtured relationships with other technology and business partners – including NOS, IOS, Product Management, PMO, Call Center, Middleware, CRM & OBIEE teams
• Experience integrating with the Social Media sites such as Facebook and Twitter

Confidential, Atlanta, GA

Software Development Manager / Lead Programmer Analyst

• Managed a distributed group of 50+ Developers, Architects, Engineers and PMs, in onsite and offshore settings
• Implemented 40+ new clients on Payment Harbor, a B2C/B2B disbursement platform, driving revenue over $500M
• Implemented 9+ clients in Billing Harbor – a B2C Ecommerce web site that enables companies to accept payments, such as Credit Card, ACH and PINLESS Debit etc., from their customers.
• Provided oversight and technical direction to product engineers in delivering approximately 30 product enhancements that provided value added services to Confidential clients.
• Consulted extensively in the product development of the next generation of Byer Initiated Payment (BIP) based on SaaS model by acting as the SME for the product development team
• Worked closely with the key stakeholders in defining the processes (including SLAs) and operational hand-book for the application development, implementation and support groups.
• Worked as a change-agent for the acquiring organization - Successfully led the teams to embrace Confidential application development processes and standard tool sets such as Software Development Methodology (Method/1), Change/Release Management, and Source Code Control Repository (Subversion).
• Guided the team to take the platform through the Confidential Project Governance Board (PGB) process – in depth reviews of the architecture, security and compliance.
• Extensive experience working in a multitude of compliance initiatives – SOX, PCI, SAS70, CISO, Vulnerability and Threat Assessment (VTA), Penetration Testing
• Enhanced platform security and controls resulting in a satisfactory SAS70 and PCI audits.
• Planned and executed a Data-Purge strategy to truncate the prod oracle database of size ~1TB to about 2.6GB while all along keeping the data integrity intact – deleted ~ 2.3 Billion trans thus fulfilling the contractual obligation
• Developed and maintained ASP.NET Web Services, a Payment Processing Platform, for processing payments through Visa, MC, DC, and AmEx networks – SOA philosophy
• Developed, certified and maintained a number of interfaces with the payment processing gateways such as CONCORD, NOVA (ELAVON), PAYNET, CAPN, GLOBAL PAYMENTS and TSYS/VITAL etc. – enabling multiple platforms across the organization to process payments
• Implemented a Change/Release Management methodology, an issue tracking/Source Code Control Repository (SpectrumSCM), and migrated the the source code from VSS and CVS to SpectrumSCM successfully
• As Project Architect, worked with the Enterprise Architecture (EA) team to develop the POD/POA artifacts
• Worked extensively with the EA team in developing and managing the RFPs and in defining Roadmaps
• Provided around the clock 24-hr technical and operation supports.