Telecom Project ManagerÂ Resume Fort Worth TX - Hire IT People

SUMMARY

Project ManageMENT Results driven project leader with 19 years of experience delivering projects that are on time, within budget, and which surpass clients’ expectations often exceeding margin forecasts through careful monitoring and control of expenses.
Confident, decisive manager who excels at mobilizing resources and technical talent, influencing and motivating stakeholders, and prioritizing competing responsibilities in order to achieve strategic business goals and operational objectives.
Conscientious and detail - oriented with excellent organizational skills.

TECHNICAL SKILLS

MS Office MS Project MS Access MS PowerPoint Visio Changepoint Concur Clarity SharePoint/SAP Salesforce Oracle Remedy
Global Team Management
Budgeting & Analysis
Documentation & Reporting
PMI Standards & Guidelines
Business Development
Lifecycle & Workflow Management
Problem Identification & Resolution
Trouble Tickets (T1, T2 & Escalations)
Stakeholder & Team Communications
Program/Portfolio Management
Back-Office IT Support
Telecom Field Services (I&C)
Revenue Forecasting
Staff Augmentation/ Vendor Management

PROFESSIONAL EXPERIENCE

Confidential, Fort Worth TX

Telecom Project Manager

Brought on board and assigned to oversee the IP Network’s Planning, Engineering and Implementation Enterprise and Field projects.
This included all team installs, maintenance, and upgrades including a variety of elements in supporting the voice and data infrastructure networks.
Proactively monitoring and managing project status, schedule, scope, issues, risks and dependencies.
Capturing and maintaining all project deliverables from initiation through closing within the internal PM tool.
Preparing and communicating project status reports to the Executive Leadership team.

Confidential,Richardson TX

Project Manager

Earned glowing reviews from customers on performance feedback and project closeout surveys.

Confidential, Richardson TX

Project Manager

Identified instances in which fraudulent expenses had been submitted for payment, which decreased project margins. Dismissed the staff members at fault and established a new process to prevent future occurrences.
Navigated past diverse challenges to ensure projects were delivered on time and within specified budget/margins.

Confidential, Dallas/Plano, TX

Engagement/Delivery PM Manager

Ensured completion of weekly project deliverables and reporting, including time and expense reports, customer project status reports, budget updates, and revenue projections.
Improved customer satisfaction/team performance by analyzing feedback surveys and rectifying underperformance.

Confidential, Plano, TX

Customer Project Manager

Fulfilled Ericsson’s expectations of a 100% seamless transition of customers and projects. Dove deep into company tools and processes, acclimating quickly and accelerating transfer of project data into Ericsson’s systems.
Consistently exceeded project margins, delivering between 35-65% on a 28-30% mandate. Drove ancillary business growth with existing customers by identifying opportunities to solve customer challenges.
Selected above peers for membership with the ATIS/Emergency Services Information Forum. Attended meetings quarterly to learn about updated technology paths within the 911 field (information vital to maintaining competitive advantage), keep abreast of FCC guidelines, and brainstorm potential new business opportunities.
One of two staff retained during a massive layoff in 2010 (1,500 FTEs) to service customers through contract end.

Confidential, Richardson/Plano, TX

Project Manager

Ensured 100% on-time project delivery by carefully monitoring and managing resources, and keeping the team on track in meeting project milestones and timelines.
Improved overall team effectiveness and efficiency by enhancing talent recruitment and screening efforts, and mentoring and coaching individuals to strengthen their skills.
Identified and corrected bookkeeping errors—duplicate invoices issued by the subcontractor—that obscured the true profit margin on several major projects, whose margins doubled as a result of this deeper level of scrutiny.