SUMMARY:

• Manages and Directs the Implementation and Support of ERP, Business Intelligence (BI), HANA, COTS, MDM Data Integration, Architecture, Infrastructure and Custom I/T Applications.
• Process and Technical Management.
• Manages the Transition of Hardware, Software, Applications and all other Infrastructure Components; licenses, security, legal, etc…
• Manages Applications, Infrastructure, Database, Operating System Upgrades and installations.
• Plans, Manages, Leads, Directs and is Hands - On Information Technology Implementations, Deployments, Cutover/Releases, Conversions, Integrations, Migrations/Transitions, Upgrades, Change Management, Transition and Support.
• Analyzes and manages resources and budgets (actual versus planned). Tracks the spend and burndown rate.
• Experience with entire Microsoft Office Suite including Microsoft Project, Power Point, SharePoint and Visio.
• Experience HP-PPM and CA-PPM.
• Global Templates and Roll Outs. Americas, EMEA and APAC. SAP Integration and Transition. Delivers Enterprise Class and Mission Critical Applications.
• Traditional Waterfall Methodology: Project Charter, Management Plan, Execution, Monitor and Control, Change Mgmt.
• Agile/Scrum Methodology, JIRA, User Stories, Daily Standups, Backlogs and Burndown Charts.
• Full life cycle Information Technology experience - end to end implementation, from Blueprint to Project Close and Production Support.
• Manages all aspects of the SDLC - Planning, Analysis, Design, Construction, Testing, Data Migration, Production Cutover/Release and Post Go-live Support.
• Follows ITIL and PMBOK Methods and Guidelines.
• Performs Business Analysis including Business Impact Analysis (BIA), GAP/FIT, Current State and Systems.
• Builds positive relationships with the business community and interfaces with the Project Management Office (PMO).
• Excellent verbal and written communication skills.
• Initiates, Plans, Executes, Monitors and Closes Projects.
• Weekly and Monthly Status Reporting at Steering Committee, Stake Holder, Manager and Project Team levels.
• Onshore and Offshore Management of Development and Support.
• Entire Microsoft Office Suite including MS Project, Visio, PowerPoint and SharePoint.

TECHNICAL SKILLS:

• Business Intelligence Front End (BEx/Portal).
• Business Warehouse Back End.
• Business Objects (BOBJ).
• Dashboards, KPIs, Metrics.
• HANA Studio: Modeling, BW on HANA, HANA S/4.
• ERP/ECC modules: FICO, SD, MM, WMS, SRM, SCM, CRM, MDM, APO, BPC.
• Processes: OTC/O2C, RTR/R2R, RTC/R2C, Logistics (LES/ILS).
• Netweaver.
• Implementation and customization.
• Data migration and conversion.
• Systems Integration.
• Held positions of Program Manager, Project Manager, Team Leader, Developer, Programmer/Analyst, Systems Analyst, Systems Consultant, and Technical Trainer.
• Ascential DataStage (IBM) ETL Tool.
• Other Languages and Databases: MVS, COBOL, RPG III/IV, Assembler, CICS, DB2, QMF, VSAM, IMS DB, IDMS, TSO, ISPF, JCL, IDCAMS, UNIX, SAS, Oracle, SQL/SQR, MQSeries, SAS, Easytrieve, PanAPT, Librarian, Endeaver and File Aid.

PROFESSIONAL EXPERIENCE:

Confidential,

Salem, NH

Program Manager and Interim Director Technology

• Managed the delivery of Custom Cloud Based Customer Facing ERP, SCM, CRM integrated with Business Intelligence (BW) with SAP - Design and Management.
• Scrum Master - Agile/Scrum Development Methodology with JIRA and SharePoint tools on the front end.
• Initial Project Steps - Business Case, SOW, Project Charter, Scope, Objectives, Project Management Plan, and set Stakeholder Expectations.
• Managed SAP BW on HANA, HANA S/4 Finance, HANA Security, Data Modeling and Reporting, Data Migration, Master Data Maintenance, Landscape and Architecture.
• Performed and Managed Business Impact Analysis with Customer Deployment teams consisting of multiple Business Process Owners (BPOs) covering FICO, MM, SD, EWM, IBP, QM, Vendor Portal, Logistics, BPC 10.1, BI/BW, CRM, EDI, DATA, RICEF and Security.
• Software, Database and Infrastructure (Platform) Selection.
• Issue Management using ServiceNow
• Project management using MS Project.
• Execute and Manage Proof of Concept (POC).

Confidential, Atlanta, GA

Senior Project Manager

• Temporary Project Manager for Tech Mahindra.
• Waterfall Methodology.
• SAP upgrades. Technical and Functional.
• Managed upgrade from SAP ECC5 to SAP ECC6/EHP7.
• SAP Modules FICO, SD/ATP, MM, BI/BW.
• Materials including Production Planning (PP) BOMs Routings, Work Centers and Equipment Arrangement.
• Integration Points with third party software products.
• Prepare and maintain detailed project plan, schedules, task plans by teams using MS Project and HP-PPM.
• Onshore and Offshore model.
• Managed all project phases.
• Project status reporting of budget, variance and forecast.
• Project documentation maintained on SharePoint.
• Steering committee and executive presentations.

Confidential, Alpharetta, GA

Project/Program Manager

• Agile (Scrum Master) and Waterfall Methodology.
• Managed upgrade from SAP ECC5 to SAP ECC6/EHP7.
• Managed Vendor (Infosys) teams.
• FICO, PS, OTC and SCM.
• Managed the upgrade of Oracle database from 10 to 12c.
• Managed the upgrade of SAP PI 7.1 to 7.4.
• Managed Database, Network and Operating System Infrastructure.
• Managed the operating system change from Windows to SUSE Linux.
• Managed the green field implementation of SAP BW/BI 7.4.
• Managed Integration and Interfaces.
• Managed Integration aspects of Merger and Acquisition of Manufacturing Facilities in Mexico.
• Agile/Scrum management (JIRA) and implementation of customer facing Return Merchandise Authorization Portal application based on SAP CRM and JAVA/J2EE.
• Prepare and maintain detailed project plan, schedules, tasks plans by teams using MS Project and HP-PPM.
• Onshore and Offshore model.
• Managed all project phases and toll gates.
• 4-Blocker project status reporting of budget, spend, EVM, variance, and forecast.
• Steering committee and executive presentations.
• Created standard templates for use by the PMO.
• Vendor Management.
• Issue Management using ServiceNow
• Post production support.

Confidential, Miami, FL

IT Consultant/Manager

• Waterfall Methodology.
• Ownership of all IT functional design, configuration and maintenance decisions.
• Integration of SAP and COTS from FedEx and UPS for warehouse operations.
• Implementation of SAP HANA. Managed the BI/BW HANA Infrastructure.
• Managed HANA S/4 Finance.
• SAP Landscape Transformation (SLT) to create real time sales feeds from BroadVision (eCommerce, portal, web sales) and standard SAP ECC tables (fax and phone sales).
• Used the SAP HANA Studio to create new data models in HANA.
• Used SAP Lumira to consume data created in the new models.
• Managed team of Business Objects Data Services (BODS) developers to create batch jobs for moving Financials Data to HANA S/4 Finance.
• Sales and Delivery (SD/OTC/ATP), Supply Chain (SCM), Finance and Controlling (FICO), Enhanced Warehouse Management (eWMS), Materials Management (MM), SPP (Service Parts Planning).
• Integration of SAP, 3rd party software, EDI, Oracle, WMS and Mainframe for Affiliates, Internal and External systems.
• Business Intelligence Dashboards and Data Visualization.
• Project documentation maintained in SharePoint.
• Status reporting of budget, variance (planned versus actual) and forecast.
• Maintained Program Level Project Plans (master plans).
• Project management using MS Project and HP-PPM.
• Supply Chain (SCM) pre-sales consulting of Ryder I/T solutions.
• Evaluate potential client’s Request for Proposals (RFP) and Request for Solutions.
• Coordinate with Sales and Marketing teams to prepare appropriate response and cost estimates.
• Participate in business exploration activities with new clients.
• Assist and provide IT input on Legal Agreements, Top Line Agreements, and Statements of Work (SOW).
• Scorecard and Key Performance Indicator definitions for internal and external customers.
• Post production support.
• Manage the Information Technology Integration aspects of Acquisition of n ew business and Mergers with Third Party Logistics (3PL/ILS).
• Coordinated I/T efforts to onboard an international snack maker’s logistics to the Ryder ecosystem. Confirmed additional revenue - $20 MM.
• Created IT roadmap to onboard the logistics and parts management for a North American beverage distributor. Potential additional revenue - $30 MM.
• Budget $10MM.

Confidential, Roswell, GA

Program Manager Consultant

• Managed Global Data Center Consolidation Program for 12 Corporate Functions Portfolio applications.
• Migrated Applications and Infrastructure from 23 Global Data Centers to 2 Domestic and Cloud.
• Consolidation of JD Edwards, Oracle and SAP onto a single ERP instance.
• Utilized GMenABLE (AGILE/Scrum) methodology for transformation and customization.
• HP PPM and MS Project.
• All documentation and artifacts maintained on SharePoint.
• Managed Applications and Infrastructure.
• Managed transition of I/T operations, support and development from multiple vendors to GM internal staff.
• Managed Infrastructure Transition from 23 Global Datacenters to 2 Domestic Datacenters (1 primary, 1 backup).
• IBM Z/OS Mainframe Relocation. Unix/Linux Relocation.
• Organization Change Management from External I/T to Internal I/T.
• Created and Managed Project Approach, Milestones, Issues and Risks, Communication Plans, Resources, Vendors and Service Providers.
• Portfolio consisted of 12 Projects with 4 - 5 Project Manager Reports.
• Storage - Storage Area Network (SAN) and Network Attached Storage (NAS).
• Data, Hardware, Software, Middleware, SAP, PeopleSoft HCM, COTS Legal, Unix/Linux, Web, CISCO, and Mainframe applications migrated from 23 physical data centers to 2 dedicated data centers and multiple virtual servers. Savings over $100MM.
• Executed PLM program and Removed/Reduced costly Shadow I/T, budget $10MM.
• Managed $10MM budget using EVM, Variance Analysis and Forecasting.
• Lean and Six Sigma.
• Managed multiple platforms, languages and Databases - SAP. JDE, Oracle, Portal, Web, WebLogic, Client Server, Linux/UNIX, JAVA/J2EE/AJAX/JDK, .Net, SOAP, SAAS, Mainframe, COBOL, CICS, DB2, SQL, and Oracle.
• Managed Workday Provisioning and migration to SAAS.
• Upgrade of SAP Automotive Industry SCM (SD, MM, and PP) modules.
• Issue Management using ServiceNow
• Post production support of new Data Center and backup Data Center.

Confidential, Atlanta, GA

Program Manager Global BI and Analytics Support

• Support/Develop Global SAP BI, Business Objects and ERP applications.
• Waterfall Methodology.
• Managed 18 Global Integration Points.
• Managed the IT Integration aspects of the Merger of Coca Cola Refreshments (CCR) with Coca Cola Corporation (KO).
• Managed Vendor (CSC) teams.
• Managed the IT Integration aspects of Merger and Acquisition of Odwalla and 5 other brand Merger and Acquisitions.
• Management roles in Project Veritas (Financial Truth) and Gemini (Twin Systems).
• Managed configuration and Integration of SAP ERP (ECC) and SAP BI/BW/BOBJ.
• MDM and Data Harmonization - Single view of Customer, Vendor and Materials
• Managed semi-annual, quarterly, and monthly upgrades and releases as scheduled on the Project Release Calendar and the Combination (Collision) Calendar.
• Managed periodic upgrades and Cutover/Release of SAP BI, Vistex and other 3rd party interfaces.
• Support Backend Integration and Frontend Reporting.
• Managed a team of 19 on and off shore resources.
• Managed Business Intelligence (BI/BW) Team, providing front-end and back-end Support, Enhancement, and Project services.
• Co-managed BASIS, Security and Enterprise Monitoring.
• Coordinated in-house and outsourced resources relating to configuration management/support
• Coordinated and Lead Onshore and Offshore teams in development and 24/7 support environment.
• Manages the integration and data migration of acquired brands, bottlers, and subsidiaries into the IT Landscape.
• Upgrade of SAP from 6.0 to 7.0.
• FICO (COPA, GL, AP, AR) and BPC 10.1 (FDW) - Financial Data Warehouse.
• Mobile Business Intelligence (MOBI).
• Sales/OTC/ATP (SD, Vistex Rebates, KONA Agreements with VBRK/VBRP).
• Planning (APO/DP/SNP), International Supply Chain (SCM), CRM, Logistics (TMS/ILS), Trade Promotion Management (TPM), Marketing/Merchandising, and Procurement.
• Implementation of COTS Vistex rebate solution into the landscape.
• Integration of COTS FASTER Fleet Maintenance product with Business Intelligence solution.
• Managed the development of BW/BI Data Store Objects, Info Cubes, and ETL processes, Data Mapping and BEx/BOBJ 4.1 WEBI Reports. BIA/BWA - Business Warehouse Accelerator.
• ITSM/ITIL Methodology. RACI, Manage and meet Service Level Agreements (SLA).
• Legacy system and Teradata integration with BW/BW.
• Budget $10MM annually.
• Root cause analysis and problem resolution.
• CA Clarity PPM, Microsoft PPM.
• Ongoing Global Support of BI/BW and Interfaces.

Confidential, Saint Paul, MN

Project Manager SAP

• JD Edwards to SAP Conversion.
• Full Life Cycle implementation, Integration and Deployment/Cutover/Release.
• Waterfall Methodology.
• SAP BW InfoCubes, DSO (Data Store Object), and DTP (Data Transfer Process) modeling and design.
• SAP BI BEx, Portal, Business Objects WEBI.
• SAP Studio Modeling – Managed HANA Pilot Project.
• IS Retail, SD/OTC/ATP, SCM/SCEM, SRM, CRM 7.0 upgrade, FICO (GL, A/P, A/R, Tax, Costing), COPA, CCA/PCA, Procurement (PTP), Spend Analytics, Purchasing Metrics, Logistics(ILS).
• Custom and Standard Extractors.
• Data Integration and Conversion with LSMW and DataStage ETL.
• User and Stakeholder interfacing.
• User Acceptance Testing (UAT) and End user training.
• Post production support.

Confidential, Minneapolis, MN

Project Manager

• Waterfall Methodology.
• Full Life Cycle and Global Template Rollout and Deployment to Mexico, Canada, China and Turkey.
• SAP BI Analysis and Design, Gap Analysis, Creation of Functional and Technical specifications.
• SAP BI BEx, Portal Business Objects, Universe Designer, Crystal Reports, and Xcelsius.
• IS Retail, Distribution, Supply Chain Management, and Financials.
• MDM and Master Data Consolidation. Customers, Vendors, and Materials.
• Custom Extractors and 2LIS Extractors.
• SD/OTC/ATP (Sales, POSDM), FICO (GL, AP, AR, FA, CCA, Costing, COPA, Tax), CRM 6.0 (Promotions and Campaigns), SCM/SCEM, Logistics(ILS), MM, and IM/WMS.
• Data Integration and Conversion with LSMW and DataStage ETL.
• Post production support.

Confidential, Meridian, MS

Senior BI Analyst

• SAP BI Requirements Gathering, Created BI Query/Report and Portal specifications.
• FICO (GL, COPA, Costing, PCA, FA), MM, PTP (Procurement) and SD/OTC.ATP (Sales and Delivery).
• Planning BPC 7.5, APO (DP/SNP), PP.
• SAP BI Front End Development (BEx Queries, Web Application Development).
• Upgrade BW from 3.5 to 7.0.
• Post production support of the ERP and BI/BW solution.

Confidential, Atlanta, GA

Reporting Solution Analyst

• Performed Analysis of current BI and ECC implementation and implemented enhancements.
• Gathered Reporting Requirements from Stakeholders and Subject Matter Experts.
• Created revised BI Reporting Solution.
• Analysis of SAP SCM. SD, MM, PP and FICO modules.

Confidential, Pontiac, MI

BI Program Manager

• Management role in GFIMS Project – Global Financial Indirect Materials System.
• Global Implementation and Deployment - Europe, Asia Pacific, Latin America, Africa and the Middle East.
• Use of NW2004s Administrator Workbench for Business Intelligence (SAP BI).
• Use of NW2004s Portal Content Developer and Visual Composer for Portal Development.
• Define and Design SAP Global Core, Regional and Local Requirements.
• Upgrade BW 3.5 to BI 7.0.
• Consolidation of multiple BW environments.
• Business Objects Universe Designer.
• Integration with FICO (GL, AP, AR, COPA, FA), SD, MM, PP, PM and HCM/HR.
• Lean and Six Sigma.
• Integration of COTS Vendor Managed Inventory Software with Business Intelligence for 4-wall reporting of costs.
• FICO Chart of Accounts, Costing, Cost Center, Profit Centers and Balance Sheet, P & L Statements.
• BPC 7.5 (FIM) – Financial Information Management Consolidation, Logistics.
• Master Data Management (MDM), Master Data Consolidation. Data Mapping, Data Migration and Data Conversion. Customers, Vendors, Materials including Production Planning (PP) BOMs Routings, Work Centers and Equipment Arrangement.
• Post production support on a Global Scale.

Confidential, Raleigh, NC

Program Manager

• Responsible for SAP BI/BW and Data Migration/Conversions/Interfaces.
• Managed the IT integration aspects of the Merger and Acquisition of the Performance Fibers subsidiary.
• Lean and Six Sigma.
• Configuration of FICO, MM, SD and BI.
• Integration with OTC/ATP, FICO, SD, MM, PP, PS and HCM/HR.
• SAP HCM/HR (PA, OM, BN, PY, PT).
• Developed in SAP modules: BW, MM, PP, SD, FI/CO, and HCM/HR.
• Developed BW Payroll, Benefits, Time and Attendance, Personnel Administration, and Organizational Management.
• Technical development and functional modifications – FICO, SD, MM, PP/PDC (Shop Floor Control), and interfaces.
• Post production support for the Parent Company (Honeywell) and former Subsidiary (Performance Fibers).

Confidential

Integration and Cutover/Release Manager

• JD Edwards to SAP Conversion.
• Managed the full life cycle implementation of SAP R/3 and SAP BW for divisions in the Asia Pacific region.
• Managed team on 3 US based consultants and 13 employees in Malaysia.
• Implementation of BI/BW, FICO, SD, MM, PP, Fleet Management (Logistics).
• Planning (APO/DP/SNP). /Production Planning (PP) including BOMs Routings, Work Centers and Equipment Arrangement.
• IT Integration aspects of the Merger and Acquisition of Singapore based manufacturing facilities.
• Lean and Six Sigma.
• Data Integration and Conversion with LSMW and DataStage ETL.
• Post production support for Asia Pacific and the Americas.

Confidential, Cleveland, OH

Manager

• Managed the Deployment of IS Retail for R/3, and NetWeaver.
• Managed integration of Sap and POS.
• Managed the Configuration of BW using Data Warehousing Workbench.
• Managed the Developed of Queries and Reports in BEx.
• Managed the Creation of SAP BW 3.5 Info Cubes, ODS, and Queries.
• Managed the Development of SAP SCM/SCEM, SD, MM, PP, IM/WMS (Logistics). SAP HCM/HR - (PA, OM, BN, PY, PT).
• Post production support.

Confidential, Cleveland, OH

Technical Manager

• Full life cycle implementation.
• Supervised 5 consultants in the US and coordinated the activities of 12 members of the Manila offshore team.
• Technical development and functional modifications – FICO, SD, MM, IM, and WMS.
• Post production support of the new modules.

Confidential, Saint Louis, MO

Team Lead/Analyst

• Full life cycle implementation.
• Managed 8 BW and ABAP developers at 2 US locations and 1 offshore location.
• ASAP methodology.
• Lean and Six Sigma.
• Technical development and functional modifications – OTC, PTP, MM, SD, IM/WMS, FI/CO, Vertex, and QM.
• Data Integration and Conversion.
• Post production support.

Confidential, Cleveland, OH

Systems Analyst/Consultant

• Performed analysis, design, testing (UAT), and problem resolution.
• Technical development and functional modifications – FICO, SD/OTC/ATP, MM, PP, PM, QM, IM/WMS, Transportation Management.
• Coordinated offshore development and maintenance.
• Post production support.

Confidential, Cleveland, OH

Migration/Conversion Manager

• Involved in the full life cycle deployment and implementation of SAP R/3.
• Technical development and functional modifications – MRO, PM, SD/OTC/ATP, MM, PP, and FICO.
• Performed analysis, design, and testing.
• Performed Master Data Migration/Conversion.
• Lean and Six Sigma.
• Managed the IT Integration aspects of the Merger and Acquisition of Mini Mills (Steel).
• Post production support for new Mini Mills and existing mills.

Confidential, Cleveland, OH

Migration/Conversion/Cutover/Release Team Lead

• Full life cycle SAP Implementation and Deployment.
• Performed Master Data conversion from IBM Mainframe and HP UNIX systems to SAP.