SUMMARY:

• Over fifteen years’ experience in project and program management, team building, management consulting, systems development, Business Intelligence/Data Warehousing, data center/Cloud infra build, capacity/cost planning, business re - engineering/financial analysis (ROI-NPV), and application production support. Successfully led and delivered innovative IT solutions working (directly, remotely) with key businesses partners, and national and international teams (USA, India, Mexico, Europe, Indonesia, Brazil, Russia)
• Focuses on financial services (Credit Suisse/First Boston/Citibank/Nationwide Insurance/ Confidential /St. Paul Co. -Investments/USAA), Compliance, Revenue Cycle Cerner/Epic/Clarity metrics, requirements analysis, data architecture, development of enterprise-wide systems health care, manufacturing/warehousing, billing, ETL/data warehousing/data marts/Business Intelligence/analytics, financial risk management, sales force/ERP app integration.
• Extensive experience in setting up the PMO, coordinating multi-disciplinary teams, wrote and implemented PM methodology/deliverables, developed project/program documents, risk/issue processes, compliance processes, budget/funding packages, forecasting, project communications, and stakeholder/vendor management.
• Developed portfolio/program/project management deliverables, milestones, and integrated project plans. Managed the development of a training plan for employees/physicians, tracks program financial goals, business objectives, milestones, RFP, and other project artifacts. Managed the full program/project life cycle (CMM Level 2/PM methodologies)

TECHNICAL SKILLS:

Industry Experience: Health Care, Financial Services, Insurance, Manufacturing/Warehousing, Semiconductor, Power Generation; International Experience: United Kingdom, Switzerland, Kuwait, Philippines, Mexico

Project Management/Methodology: KPMG's Data Warehousing Methodology High, KPMG/KP/PMBOK PM Methodology High, Agile Project Management Methodology Medium, MS Project/CA Clarity/CA Workbench High

Architecture/Analysis: Application/Data Base Architecture High, AlgoRithmics HistoRisk and RiskWatch High, PeopleSoft 8.12/Oracle Financials 11i Medium/Medium

Programming Experience: Visual Basic (3,4,5), MS Access, VBApp High, Oracle Developer/Designer 2000/6i High, MS ASP.Net/Cold Fusion v4.x High, C++/Java J2EE/C/JavaScript/JSP/Struts/XML Medium, IBM Websphere/Oracle App Server Medium, Business Objects 5.1.x/ Sharepoint/EPM Live High

Data ModelingDatabase: Sybase PowerDesigner(UML)/Data Arch 9.x High, Erwin 3.5.x-8.x-9.x/Oracle Designer 2000 High, UML (Rational Rose, Visio) High, Business Objects universe High, DBA/Design/PLSQL - Oracle 7.x/-11.x High, Design & Prog.-MS Access/ SQL Server High, NoSQL DB/Hadoop MapReduce Medium, Design & Prog. - Sybase 10.x/DB2 SQL Medium

Operating Systems: Windows XP-7/ Linux, Sun Solaris Medium

Languages: French/Spanish/Tagalog Low/Low/High

PROFESSIONAL EXPERIENCE:

Confidential, Los Angeles, CA/Teaneck, NJ

Sr. Manager

Responsibilities:

• IT Service/Incident Management/Dev Ops, Program Manager for Revenue Cycle Web/Mobile Based Projects (Enrollment/ Billing/Claims/Digital Payments/ Mobile /Transformation/BI Analytics/ EPIC Clarity), ( Confidential )
• Program manager for datacenter/Cloud design and application migration, Business Intelligence/DWH, capacity planning design, and professional PM consulting services (e.g. Amgen, HealthNet)
• Responsible for managing IT programs as Chief of Staff for VP of application development (First Data, consulting)
• Responsible for setting up PMO, communication planning, executive status reports, scheduling and tracking program financial goals, business objectives, charters, requirements, milestones, deliverables, and Risks, Actions, Issues, Decisions (RAIDs) processes.

Confidential, Los Angeles, CA

Program/Project Manager

• Responsible for program management/communication planning, executive status reports, training development for employees/physicians, scheduling and tracking of program financial goals, business objectives, milestones and deliverables.
• Created processes for contingency planning, issue control, risk control, change control and dependency management. Coordinated program change control, Risks, Actions, Issues, Decisions (RAIDs), deliverables, and dependencies across multiple work-groups/multiple ICD-10 remediation projects.
• Provides PMO presentation, program deliverables and coordinates with ‘C’ level stakeholders. Implemented PMO reporting infrastructure/tool for program reporting in Share-point.

Confidential, Pasadena, CA

Program Manager

• Responsible for program management/communication planning, executive status reports, scheduling and tracking program financial goals, business objectives, milestones and deliverables.
• Created processes for contingency planning, issue control, risk control, change control and dependency management. Coordinated change control, Risks, Actions, Issues, Decisions (RAIDs), deliverables and dependencies across multiple work-streams for the program
• Provides PMO presentation and works with major stakeholders to complete program deliverables. Implemented an end-to-end PMO reporting infrastructure/tool for the program using Share-point and EMP-Live.

Confidential

Project Manager

• Developed requirements definition, standard metrics (front, middle, back end metrics), data models (Erwin), KP deliverables standards. Facilitated JAD sessions in areas of KPHC Epic/Clarity/ePremis/Chronicles databases
• Managed application development, infrastructure build and production support teams for database warehousing/business intelligence systems (data reporting & analytics/business analysts, ETL developers, Business Objects developers, data modelers, DBAs, and data integration analysts). Platform: Informatica, Ab Initio, Web Focus, Business Objects, XML/SOAP Web Services, Oracle/SQL Server/DB2/UDB/Teradata across Kaiser’s application systems, Kaiser’s Enterprise Data Warehouse, and ERP’s (CIWRS, KPHC/Clarity, Membership/Foundation Systems, OneLink, Supply Chain, PeopleSoft HR/EPM/CRM).
• Mentored revenue cycle analysts on Business Objects universe, data mart, metrics design, and dashboard design Developed and managed RFP for external bidding. Co-developed data warehousing project management methodology for Kaiser. Contributor to the TEAMS deliverables template and PM processes workflow.
• Completed IT services, platform/infrastructure, application and data migration assessments for the ETL/BI organization. Accountable for project budget, forecast (IT Cognos), CA Clarity, executive status reports, task definition, issue log, production releases, SLA, SOW, client coordination, and day-to-day project management

Confidential, El Segundo, CA

Sr. Manager/Program Manager

• Managed a team of 14 administrators and developers. Responsible to plan, direct, control, support, and report on the web/portal development projects under ROME. Manages vendor service and contract delivery
• Responsible and accountable for achieving project budgets and contractual commitments for CSC to Raytheon. Manages/hosts more than 20 J2EE/Portal application deployments to the ROME environment from development to production. Completed platform/infrastructure, application and data migration assessments for the different ROME projects.

Confidential, Financial Services, NY

Management Consulting Manager

• For a major telecommunications company, Confidential (now AT&T), led the design of a PeopleSoft HR, Time/Labor, Payroll and Oracle Financials enterprise data mart/data warehouse system using Oracle/Business Objects. Managed project team meetings, interfaced with the client stakeholders, conducted performance reviews for team members, designed the architecture (web, application, database, and batch servers), defined business and functional requirements, designed ETL processes, reporting strategy, and overall security.
• For a major global investment/banking group(Asia, Europe, US), Credit Suisse/First Boston/Citibank/USAA, led the requirements analysis, functional design, data integration/systems architecture design of their US GAAP financial reporting module, assembled, mentored and managed project resources, conducted the multi-disciplinary client and team meetings, coordinated with project sponsors, and oversaw overall project delivery. Involves restructuring systems from front office, to settlement, and to back office systems, included rationalizing the chart of accounts, to support the transition from Swiss GAAP to US GAAP accounting standards to enable listing with the New York Stock Exchange. Designed, developed, and deployed a web based global derivatives hedging reconciliation and tracking workflow system.
• For a major investment/insurance company, Nationwide Insurance, led the data integration and architecture design of security holdings/mortgage holdings data mart/data warehouse using Delphi 4.x/Oracle 8.x. The project is an investment decision support tool that allows consolidation of holdings information, for risk management and portfolio analysis.
• At St Paul Cos., a major investment/insurance company, led the data integration and migration (Sybase 10.x, Solaris 2.x) of existing security holdings/mortgage holdings data to AlgoRithmics HistoRisk (using Sybase) and RiskWatch to implement risk management policies. Developed AlgoRithmics code to provide standard risk management reports.
• Led the requirements analysis, functional design, technical design, modeling and development of an enterprise-wide workflow, reporting, client management, imaging, and billing system for Impath (pathological/cancer research laboratory) to satisfy FDA documentation requirements. This Laboratory Information Management System receives test samples from various health care providers to Impath’s laboratory workflow system and routed to multiple testing laboratories. Result analysis and images are saved in the database and billed and shipped using the system. Uses Oracle Server/Objects for OLE, image processing, distributed objects, triggers, stored procedures, and Visual Basic.
• For a major entertainment company, managed the development support team responsible for database design using object oriented design (Rational Rose)/UML/Oracle designer, Oracle database architecture, web development using java server pages, and EJB. Designed the database architecture used to load various media objects and impressions for their various web sites. Managed and mentored a team of Oracle DBAs to support both prod. and dev. web sites.

Confidential, Cypress, CA

Project Manager

• Manages BI/database warehousing ETL developers, vendors, and provides a leadership role for database analysts and developers for the Pricing and Under-writing data mart projects using Business Objects, Crystal Reports, Ascential Data Stage, and Oracle/PLSQL. Participated in mergers and acquisition systems alignment analysis and build.
• Managed project plan, production releases, stakeholder coordination, vendor management/coordination
• Managed multiple project budgets and successfully liaise with the executive steering groups

Confidential, Walnut, CA

Project Manager

• Decision Support Manager; performs general oversight for standards and procedures for database usage, production support, security and data distribution for a major health care organization in Southern California. Manages the database admin, data warehousing (Cognos/Oracle/SQL Server/HP Unix), and Business Intelligence/reporting teams. Provided leadership role for the database analysts and reporting personnel throughout the organization.
• Project Manager for Elite’s billing and accounting system (15 developers, 8 business analysts, and other indirect reports). Elite is the global market leader in financial and practice management software for professional service firms worldwide. Release project management for Elite’s next generation product, enhancement /software releases of existing code from requirements analysis, functional requirements, scoping, development, to QA. Enhanced Elite’s PM processes using PMBOK methodologies for CMM level 2 certification
• For the leading lease software management company, Accruent, Inc, led the architecture, design and development of an enterprise data mart/data warehouse system using Oracle/Business Objects. Managed and designed the architecture (dashboard, database, and WebIntelligence servers), defined business and functional requirements, designed and developed ETL using Data Junction/Oracle PLSQL, tuned Business Objects repository, developed reports, reporting strategy, and defined overall security design.

Confidential, Torrance, California

Project Lead/DB Architect

• IT Oracle consultant for an insurance company, Confidential., with their re-engineering effort to migrate mainframe to client server technology.
• Completed the migration and software development of the Agent Information database from an IBM DB2 environment to the Oracle environment (using stored procedures, triggers, C/C++) and the Agent Financial Modeling and Segmentation system to provide agent sales analysis.
• Designed the distributed database architecture and security, conducted database and application logic tuning, and provided DBA support.