PROFESSIONAL SUMMARY:

Extensive experience in managing and leading IT Projects; Hardware and Software V& V efforts, both in a Project Management function, as well as a department manager. Developed the internal Software/Hardware Testing processes for test plans, procedures, and test reports. Managed the deployment of critical software releases, and was involved in the Configuration Management discipline, where I hold two certifications. The Project Manager for major acquisitions, where I developed individual workstreams and task lists, with associated dependencies and risks. Also, implemented a “bug tracking” system, using PVCS, Connect Care and/or Test Director, depicting all software problems, and designed metrics, showing where they were in the software testing lifecycle. Started test departments from the ground-up, attaining a full understanding of the product, hiring the expertise, and developing a QA Roadmap, showing steps necessary to achieve the visionary goal(s). I interfaced with multiple departments: Product Management, QA, Software Development, and the Implementation team, deploying software and hardware products to hospitals, universities, pharmacies, and complex train control systems to Frankfurt, Las Vegas, Taipei, and Orlando Transit Authorities.

I scheduled and met product releases, following through on both internal and external customer commitments. In addition to the aforementioned qualifications, I attended and facilitated project meetings, accounting for any scope creep/change that would precipitate not meeting scheduled commitments. I implemented and held formal technical reviews. Along with development of validation test procedures, there was a direct tie-in to UAT (User Acceptance Testing), where tests were extrapolated and used for the customer acceptance testing.

PROFESSIONAL EXPERIENCE:

Confidential,Pittsburgh, Pennsylvania 2007-Present
(Formerly McKesson Specialty Pharmacy)
Senior Project Manager

• Project planning, resource planning, project schedule development and maintenance
• Coordinate and prioritize resources across projects, departments, and external partners to ensure that cross-functional resources are managed while achieving project objectives
• Promote common understanding of project timelines, milestones and reporting in order to align project stakeholders and team members
• Comprehensive knowledge of SDLC
• Managed multifaceted teams of business owners during pharmacy acquisitions
• Developed and implemented the BRD and UAT process
• Provide leadership to diagnose and overcome barriers to team/project progress

Confidential,Cranberry Twp, Pennsylvania 2005-2007
Director R& D

• Managed the deployment of, state-of-the-art pharmacy distribution systems and software releases to new and existing customers, resulting in increased detail and accuracy of software
• Defined, developed, and implemented the SDLC strategy for R& D
• Responsible for the hardware and software beta implementations at various hospital/pharmacy sites, as well as, scheduling, planning, and resource allocation from various departments to meet the beta implementation project plan
• Developed and enhanced the R& D Department with new test processes, and testing standardizations
• Designed and developed test plans, procedures and reports for automated pharmacy dispensing systems; testing new software code against functional requirements
• Deployed scheduled software releases for bug fixes, customer enhancements and new functionality

Confidential, Pennsylvania 2005-2005
Senior QA Analyst

• Creating and execution of test cases for web-based applications (HTML screens)
• Testing Flash and Non-Flash applications, dependent upon user preferences
• Mapping of all test cases back to the requirements
• Tested multiple platforms and browsers, ensuring pages linked and displays didn’t vary

Confidential, Pittsburgh, Pennsylvania 2005-2005
Senior Test Engineer

• Develop and execute test plans, procedures, and reports for Java and GUI based data warehouse systems
• Performed regression testing as to not compromise the integrity of the software during new releases and builds
• Utilized the SQL Server to test numerous database parameters

Confidential, Canonsburg, Pennsylvania 2004-2004
Senior QA Analyst

• Create and execute test plans, procedures, and reports for .Net development of internet based hearing and metabolic screening system
• Regression testing and managed the retesting of software problems
• Internet testing of .Net application, based on 3-tier architecture
• Tested of .Net using SQL Server for testing of database parameters

Confidential,Pennsylvania 2002-2003
Director Quality Assurance and Customer Support

• Developed and executed test plans, test procedures, and test reports, to test full functionality of pharmacy commerce systems, on a Java and UNIX platform
• Initiated a defect tracking system, using Connect Care, PVCS
• Implemented an FTR Process (Formal Technical Reviews) for review of test documentation between Software Dev. and QA, as well as participated in design and code reviews
• Responsible for the software implementations at various pharmacy sites, as well as, scheduling, planning, and resource allocation from various departments to meet the implementation project plan
• Developed and enhanced the QA Department with new test processes, which directly reflected in increased customer satisfaction and decreased software problems in the field

Confidential, Pittsburgh, Pennsylvania 2000-2002
Manager Quality Assurance

• Educated software development on requirements management and correct means of writing quality requirements, which decreased software defects and increased quality
• Introduced “Agile Testing” methodology, for increased communication amongst groups
• Developed and performed Software V& V Testing processes and practices for Windows CE and J2E applications
• Acquired a firm understanding of FDA requirements, as well as Section 508 guidelines for Human Factors engineering of supportive devices
• Designed and built the QA Department from the ground-up, implementing plans and processes

Confidential,Pittsburgh, Pennsylvania 1998-2000
Manager, Integration, Test and CM

• Developed “Test Engineering Handbook” depicting department functionality, and “what” we performed as a group
• Responsible for lead testing of cab control software applications for LA Greenline project
• Developed and standardized Software V& V, FAT, SAT and Test Strategy plans and procedures
• Attained certifications in Software Configuration Management and ISO Internal Auditor
• Successful in directing senior technical team leaders and staff to complete multiple projects, each in excess of $100 Million, to be profitable and successful, maximizing corporate margins
• Developed Software V& V, FAT, SAT and Test Strategy plans and procedures
• Lead Member of the CCB (Configuration Control Board) for the NYCT project

Confidential, Pittsburgh, Pennsylvania 1992-1998
Senior Test/Reliability Engineer

• Performed root-cause and failure analysis of PCB’s, resulting in decreased field problems
• Led key design reviews, such as Human Factors, Failure Modes & Effects Analysis (FMEA) and Thermal Analysis of PCB’s
• Performed quarterly budget analysis, forecasting manpower requirements for future projects
• Scheduled cost to complete quarterly reviews in conjunction with the Programs Department for variances in engineering hours
• Directed Wayside System Test for various People Mover projects. Performed ECO’s/ECN’s for design changes, such as, computer electronics and I/O. Worked on safety and compliance standards with TUV (certification company) in Germany

EARLIER PROFESSIONAL EXPERIENCE:

Initial experiences included diversified assignments with Wang Laboratories and IDEA Servcom, in increasing responsible professional and technical activities, where I functioned as Customer Engineer and Branch Operations Manager respectively.

• Implemented a Preventive and Corrective Maintenance schedule, which resulted in reduced computer downtime and increased Customer Satisfaction
• Directed a Total Quality Management (TQM) program that improved overall customer satisfaction, retention, and decreased downtime
• Responsible for E/R (expense to revenue) and P& L for all branch operations

EDUCATION:

BACHELOR OF SCIENCE DEGREE, Electrical Engineering Technology