SUMMARY:

• A pioneering Information Technology Project Manger with a compelling project success rate in multiple environments. Exceptional commitment to growing with the latest cutting - edge technology. Effective leadership and client relations skills combined with extensive technical expertise. Highly communicative in relating and monitoring expectations. Creative problem-solver who accurately assesses technical, project situational changes, and successfully transforms ideas into appropriate workable solutions.

TECHNICAL SKILLS:

• Project Planning and Management Network Security and Privacy
• Work Plans, Budgets, & Resource Planning Information Systems, Security & Networking
• Data/Voice Solutions (VoIP/PBX) Risk and Privacy Management
• CMDB Audits and Data Remediation Change Management & Network Operations
• Cloud, Server, and Storage Management Extensive Vendor/Contractor Management

PROFESSIONAL EXPERIENCE:

Confidential, Rochester Hills, MI

Senior Technical Project Manager

• Validate the ability and potential risk with the migration of data and applications to the cloud.
• Complete the RFI/RFP processes to select a vendor.
• Upgrade the SharePoint version currently hosted in the HFHS datacenter to a supported cloud version.
• Scan the current HFHS network environment for PCI, PHI, and PII data using Metalogix.
• Have the risk assessment team complete a follow up review of the new environment to validate the migration.
• Implement a SSO environment for users using a BYOD method to access the network.
• Complete the MS Federation process before migrating.

Confidential

• The current Juniper firewall environment was no longer able to be patched due to device constraints. These devices needed to be replaced and the new system needed to include a comprehensive console management system.
• Managed a project budget of $1.6 million and a team of twenty FTEs.
• Reduced the risk to the firewall environment from a security and capacity perspective. This will include physically replacing the current DMZ and Tier 1-3 firewalls.
• Analysis of locations to determine sites and devices to upgrade.
• Incorporated project with other parallel projects such as SSL Visibility, Bluecoat proxy refresh, and 10G Edge guest wireless efforts since all were dependent on the new firewall solution and timing.
• Determine a plan for replacement of end-of life devices to minimize potential risks.
• Procure quotations for hardware to be replaced (generate RFI/RFP).
• Receive onsite training from this new vendor.
• Creation (update) of a vendor SOW/MSA that will include the vendor performing the actual build of the firewalls.
• Vendor installation of an event-monitoring tool that will also in corporate overall IPS/IDS management.

Confidential

• Mitigate current core challenges such as database locking, memory leaks, and support of proprietary hardware.
• Install the latest software and hardware to meet the latest federal security standards.
• Work with various business units to determine which URLs to remove from the proxy.
• Meet with various vendors to determine which client based DLP program to select.
• Document data classification as structured or unstructured.
• Create processes and best practices for scanning:
• Data at-rest
• Data in-use
• Data in-motion

Confidential

• Replaced the EOL QRadar infrastructure with the assistance of the VAR's professional services. By updating these EOL devices it will continue to provide real-time event management and historical analysis of security data from a wide set of heterogeneous sources.
• This technology will also continue to filter incident information into data that can be acted upon for the purposes of incident response and forensic analysis.
• Leveraged Voipoint professional services to analyze the current system configuration to validate best practices.
• Installed new appliances and facilitated training on new functionality within the tool.
• Reduced capital costs to the project by $650K by negotiating support and maintenance as well as a reduction in appliance additions no longer required.
• Worked with IT Contracts and Legal to include more detailed vendor deliverables in to the MSA such as SLAs and Force Majeure.

RSAM

• Implementation of the enterprise wide Governance Risk and Compliance tool Confidential that is used by multiple business units and subsidiaries to manage issues and risks, investigate compliance complaints and conduct assessments.
• Confidential will support the required PCI audit and the MU assessments for HFHS and Allegiance Health.
• Managed the validation of all system and business requirements for each of the workflows.
• Installed the latest software and hardware infrastructure to meet the latest federal security standards.
• End User and System Administration training.
• Consolidated GRCs from four different hospital systems down to one saving HFHS $1.2 million annually.
• Met federal deadlines for 2016 for MU (Meaningful Use) and saved HFHS $20 million in future grant money to proceed to Phase Three of MU.
• Integrated Confidential with other tools to help the consolidation of the CMDB solution.

Comerica Bank, Auburn Hills, MI

Senior Technical Project Manager

• Verify that all applications access the various databases have the correct security read/write access.
• Provide a more stable environment to ensure service/security levels for Wire/SWIFT transactions.
• Upgrade current EOL IBM DB2 database to a more reliable and resilient Oracle RAC system
• Migrate all of the current data to the new Oracle RAC with no impact to domestic and international financial transactions.
• Managed a team of over twenty and a budget of $6.1 million over a fourteen month duration.
• Comprised of seventy-one new virtual servers as well as setting up active-active data replication between the two datacenters.
• This dual datacenter model will be tested for DR failover as well as security penetration testing.
• Reduced the overall project cost by $277,800 by negotiating the various SOWs with the vendor.
• Manage Oracle and Clear2Pay contractors and ensure there is no outside impact to the project.
• Work with circuit vendors to install new circuits as required.

Confidential, Auburn Hills, MI

Senior Technical Project Manager

• Managed multiple concurrent voice projects with the assistance of various vendors (Avaya, Blackbox, and Cisco) to remediate voice devices on the network that needed security or code updates.
• These remediation updates included Cisco and Avaya call manager patches, upgrades, handset updates, and voice circuit migrations to a new local carrier.
• Upgraded various sites from their current PBX systems to the new Avaya or Cisco VoIP solution.
• Engineering validated these new VoIP solutions met security standards.
• Worked with the various LOBs at the call centers and branches to make sure there was no impact to production call center/branch phone traffic during change controls.
• Managed the vendors that worked with BOA engineering to validate changes in the test lab before the actual change control.
• Negotiated with the CABs and LOBs getting the actual change approved and communicated this approval to identified stakeholders.

Confidential, Auburn Hills, MI

Senior Technical Project Manager

• Worked with BOA leadership and managed multiple carrier WAN voice/data circuit projects for the Operational Initiatives Management Team.
• Managed multiple mergers and acquisition projects to migrate data centers to the BOA network.
• This project also included installing new circuits, moving data on servers, installing new layer network equipment to support this new data. In addition, any new datacenter infrastructure needed such as racks, power, and cable installs.
• Managed ongoing projects to implement the latest in network security and stability. Including, auditing network devices and bringing them up to engineering security standards.
• Managed nine various network projects with an estimated total estimated budget of $1.7 million dollars.
• Collaborated with Bank project management on overall scope, timing, and risk for of the projects.
• Reduced telco billing on inactive circuits in excess of $1.3 million dollars per year in 2014.
• Procured the assignment of the appropriate engineering team to identify the redundancy, risk, and possible impact of moving each circuit.
• Facilitated communication with the Bank and the appropriate lines of business to secure their approval for normal changes.
• Submitted change requests to the appropriate CABs for final approval and attend the meeting to support any questions or concerns. Negotiated with the LOBs and Senior VPs to support critical changes if their approval was requested.
• During the change windows, coordinated with the carrier and local Confidential technicians to ensure a successful change with no impact to the production Bank environment.
• Met with Bank and Confidential leadership to review metrics and status on all projects.

Confidential

• Chosen by GM leadership to run the overall project to install the 802.11n LWAPP technology for the rest of the Renaissance Center campus based on the past wireless project’s success
• Installed and implemented Cisco’s new WCS application to monitor and manage security on the wireless network.
• Updated network security processes to include mitigating direct rogue WAP LAN connections as well as remote wireless network attacks.
• Managed the wireless and vendor teams to deliver the final design and ensure the deployment deliverables met the engineering standards as outlined in the RFP and EWOs.
• Worked with the NEC Engineers and vendor electricians to determine the best overall solution to wire all four towers and the Podium levels to provide wireless service to over 6000 users.
• Created the RFP bid specifications for wiring and then selected possible vendors based on GM vendor RFP standards. Then worked with the approved vendor to coordinate the build out of the network infrastructure. Verified installation had met or exceeded BICSI, NEC, and Cornerstone wiring standards.
• Managed the project’s multimillion-dollar budget and met all SDP21 project deliverables and milestone tollgates.

Confidential

• Refreshed 106 Cisco 5509s with new Cisco 3750G stack switches.
• Migrated much of the hardware and data currently running at the datacenter at the Renaissance Center to the EDS location in Auburn hills. This included installing new servers to hand the data migrations. As well as circuits and network infrastructure to support this data migration.
• Upgraded all 106 closets to meet the new GM Cornerstone wiring standards. This includes replacing legacy racks with new 9’ racks, PDUs, grounding, and ladder trays.
• Implemented the new GM security standards on access layer switch ports. This will deny unauthorized PCs from connecting to unused LAN connections.
• Coordinated the wiring vendors, TFS, helpdesk, UAT, and turn over to operations, and decommissioning of the legacy hardware.
• Created RFPs for wiring and worked with the chosen vendor to install cable/fiber. Verify installation has met or exceeded BICSI, NEC, and Cornerstone wiring standards.
• Installed new diverse vertical fiber and power to all towers and podium areas.
• Instituted the new DRP by installing a new central UPS to power all GM users and devices on the RenCen campus.
• Implemented security standards for all new devices added to the network as well as monitor them on a weekly basis for security standard violations.

Responsibilities:

• Established and managed the project that spearheaded the “gold build” for this new Cisco 802.11n wireless technology for the GM executives.
• Worked with GM executives and Cisco to develop a deployment strategy that ensures that the proof of concept for this new technology is a success globally.
• The PoC deployment surpassed expectations and goals.
• The program proceeded with the rest of the deployments based on the pilot’s successful implementation.
• Interfaced with the GM’s executives and EDS’s leadership directly to review the project’s status.

Responsibilities:

• Prepared and distributed compliancy reports on all sites scanned in North America, Canada, and Mexico.
• Completed and submitted wireless registry tracking data to GM NACTS on all sites scanned.
• Planned, managed and executed remediation of non-compliant wireless devices as agreed upon during the joint review.
• Provided GM a security plan to meet the specified targets for scanning and reporting.
• Met all security metrics for scanning/remediation and avoiding SLA penalties.

Technical Project Manager

• Maintained local LAN support and projects for the LIS department at all 12 DMC hospitals.
• Upgraded legacy LIS network - hardware refresh and new fiber backbone.
• Interfaced with DMC and Compuware leadership for high-level statuses on all current projects.

Responsibilities:

• Direct one of the large AHOC Y2K projects to help transition Comerica to meet the latest bank security standards.
• Upgraded the legacy desktops at local branches as part of the network refresh project.
• Coordinated with branch managers the cadence for local training.
• Collaborated with other project managers on various projects to minimize field service visits to non-local sites.

Network Support

• Management of the LAN (network hardware and cabling).
• Provided desktop support to end users and PC based environmental instrumentation in various departments.
• Managed the new install project of instruments and monitoring hardware to support the Windows and Open VMS systems.