Profile

Accomplished Information Technology Leader with proven record of aligning IT resources with business requirements by conceptualizing, developing, and implementing business and technology-based solutions. Seeking senior executive position with the opportunity to contribute expertise in:

• IT Organization Transformation
• Strategic Planning – Enterprise Portfolio Management
• Systems Architecture Design and Infrastructure Development – Technology Roadmap
• Applications Development and Delivery – ERP, Best of Breed and In-House Development
• Data Management Systems for Business Intelligence
• Technology, Vendor, and Solution Management
• Operations Management – ITIL/ITSM

Experience

Confidential. 1996-2011 
Home improvement retailer with more than 1750 stores in all 50 states, Canada and Mexico with over $48 billion in annual sales; ranks in the Fortune 50

• Served as inspirational leader and coach for 250 FTEs in the following service areas; Mainframe and Messaging, UNIX and Web Services, Intel Desktop and Mobility, Communication Services, Enterprise Storage, Enterprise System Monitoring (ITSM), Technology Integration, Database and Business Intelligence organizations.
• Established and drove strategy, direction and delivery support for the enterprise portfolio as well as annual operating plan with direct and indirect influence on more than $400+ million in annual spend.
• Responsible for driving IT Strategies, Enterprise Portfolio, Enterprise Architecture and IT Infrastructure with a primary focus on a 1 to 5 year planning horizon.
• Accomplishments:
• Led the infrastructure team through a difficult organizational transformation.
• Acquired and built out a new data center and transitioned all assets with limited business impact.
• Developed and executed business continuity plans.
• In-sourced Disaster Recovery capabilities from IBM as part of building out a second corporate data center.
• Developed and deployed POS Self-Checkout. Implemented multiple PCI compliant POS upgrades.
• Improved wired and wireless store network architecture to support real-time sales, pricing and inventory with corporate visibility.
• Developed Strategic Sourcing allowing right-shoring methodology to provide global support services.
• Refreshed and revitalized multiple Distribution Centers infrastructure. As part of international growth, led infrastructure expansion into Canada and Mexico.
• Refreshed and revitalized multiple Distribution Centers infrastructure. As part of international growth, led infrastructure expansion into Canada and Mexico.
• Replatformed and launched the new Lowes.com ecommerce site.
• Implemented a CRM and built out a new Call Center solution that is part of an entirely new business line within Home Improvement.
• Defined the Store Experience of the Future technology concept and led the envisioning efforts to drive innovation while reshaping the customer shopping experience.
• Positioned Lowe’s to significantly increase revenue by 2015.

• Formalized and led all relational technology infrastructure engineering to include Business Intelligence
• Direct involvement in an enterprise project portfolio across multiple technology platforms.
• Develop Business Continuity Initiative; investigated and led acquisition of space for a new Corporate Data Center.

Served on Active Duty with the Confidential (February 2003-March 2004)

Director, Information Technology Strategy & Planning (2001-2003)

• Built and managed Strategy, Research, Portfolio Management, and Consulting Practices.
• Defined strategic direction and created plans for engaging technologies (emerging, core, and declining), vendors, and solution sets.
• Directed research team in determining the commercial application of technologies from proof of concept through pilot testing and ROI analysis to implementation.
• Consulted with VPs, Directors and Project Managers regarding the delivery of project management and quality management services.

Projects/Accomplishments:

• Key player in the development, introduction, and company wide adoption of a new operating model for the deployment of corporate resources to executive-driven enterprise requirements.
• Spearheaded the new model’s execution as program manager for the IT Transformation Program: established an Enterprise Portfolio of projects, instituted matrix management, and created a customer-facing Business Solutions Group.

Director, Information Management (2000-2001)

• Managed technology resources consisting of enterprise information warehouses and relational database management systems. Directed Data Analyst, CASE Analyst, and Decision Support Services/Business Intelligence teams using multiple tools and technologies to deliver decision support and BI capabilities to executives as well as merchandisers and product managers.

• Established the information warehouse as the (Single Version of the Truth) data source for the company’s reporting infrastructure, expanded the data being captured and stored, and created business rules for data analysis, dramatically improving the consistency of management reporting.
• Created reporting capabilities that provided immediate visibility of critical, actionable information, enabling better management of the supply chain based on current sales and inventory movement.
• Introduced Vendor DART (Data Access and Reporting Tool) using MicroStrategy technology, which enabled the sharing of purchase orders, sales, and inventory information with vendors.

Director, Technical Development, Applications Delivery & Support (1997-2000)

• Directed applications delivery and support functions for technical development projects.
• Managed multiple technology-based initiatives that supported the company’s national expansion.
• Led professional and campus recruiting activities.

Projects/Accomplishments:

• Led the assimilation of an acquisition (Seattle-based Eagle Hardware & Garden) with Lowe’s Companies’ systems.
• Directed systems architecture upgrade and data structure/file structure modification for 3,800+ files with 7,700+ programs to accommodate dramatic growth in the number of retail stores and skus.
• Managed enterprise wide Year 2000 initiative with no service interruptions to the supply chain.
• Developed and implemented a 10-week internship program for college students.

Project Manager, Financial and Administrative Systems (1996-1997)

• Managed multiple projects that required the evaluation, selection, and implementation of package solutions to replace legacy systems and/or manual operations. Led the development and delivery of user training that included aligning work processes and procedures with system capabilities.

Projects/Accomplishments:

• Instituted the National Retail Federation’s 4/5/4 calendar for reporting quarterly results.
• Led the following implementations:
• PeopleSoft ERP General Ledger and Budget packages with a dramatically lower number of modifications than a previous installation, improving systems support and performance;
• The companies first document imaging and workflow management system, reducing payables research from 10 days to immediate retrieval, improving vendor communications and accelerating cash flow;
• Procurement Supply and Distribution package to support retail stores.

Prior Experience

• Multiple consulting roles, Confidential, (1985-1996)
• Account Manager (Acting), (1995-1996)
• Platform Engineering Manager (1992-1995)
• Interactive Software and Database Administration Manager (1989-1992)
• Team Leader, Systems Programming and Database Administration, (1986-1989)
• Systems Programmer and Database Administrator, (1985-1986)
• Application Architect, Confidential, (1984-1985)
• Senior Systems Programmer, Confidential, (1982-1984)
• RJE Center Director, Confidential, (1981-1982)

Education

• Associate of Applied Data Science-President’s Honors, Confidential College,
• Certificate of Data Processing (CDP)
• Coursework toward a Bachelor of Science degree from Confidential University
• Continued professional development in the areas of Business and People Leadership, Project Management, and Information Technology.
• Colleges attended: Confidential College