SUMMARY:

• I possess over 23 years of professional, management, technical, and training experience. This experience includes more than 15 years of enterprise design and reporting with an extensive Information Technology (IT) background. As the 1st employee with my previous employer, I spearheaded the network infrastructure design, troubleshooting, installation & configuration of servers/switches/firewalls.
• I was heavily involved with the day to day operations in sales demo’s, negotiating, billing, contracts, purchasing, and a liaison between clients and Executives.
• I have developed complex reports and dashboards to enhance workflow and productivity within IT organizations. Upon being promoted to Training Manager, I consulted and trained international clients from novices to experts on basic and advanced concepts using various
• Business Intelligence (BI) tools. Also, I engaged clients with defining critical business KPI requirements, direction and project scope. Upon my promotion to Director of Delivery, I managed schedules, budget, status meetings, planning, interviews, timelines and created deliverables.
• After earning my certification on Birst cloud SaaS platform, I defined public/private pre - deployment migration strategies, implemented private/public cloud, configured JAVA connections and live access to databases including Data Marts for Federal agencies. Leveraged AWS S3 to improve SaaS query times.
• Configured AWS Direct Connect to reduce application latency and developed billing data model.
• Within the IT industry, I’ve worked in various industries including, but not limited to healthcare, government, finance, supply chain, human resources and manufacturing.

AREAS OF EXPERTISE:

• Agile/Project Management
• SDLC Process
• Building Relationships
• Training
• Risk Management
• Planning
• Communication
• Attention to Detail
• Vendor Negotiation
• System Migration
• Dashboard/ERP
• AWS
• MS Project
• Salesforce
• Tomcat, WebLogic, JAVA
• Tableau/Qlikview
• MS SQL/Oracle/BQL
• Birst Cloud (Private/Public)

PROFESSIONAL EXPERIENCE:

Confidential

Director of Delivery

Responsibiilities:

• I am have experience in Project Management, software, training, design, development, implementation, and maintenance solutions for internal and multiple external clients including, but not limited to, the following:

Confidential

Project Manager

• Managed project daily sprint meetings, budget, milestones, risk and reports.
• Supervised a team of consultants in the implementation and the configuration of Birst private cloud.
• Installed Birst, hosted on remote windows VM server.
• Configured secure JAVA connection to existing data warehouse module(s), mapped to SAN connected the PARS II OA and CPP data to the Birst RDBMS.
• Resolved conflict, improved morale and established clear goals by effectively managing timelines and shared resources with special emphasis on building relationships across departments.
• Assisted with scripting of complex reports and dashboards thus eliminating manual intervention and fully automating the process.
• Documented and transferred knowledge to administrators, trainers and users and provided subsequent support as needed.
• Helped DOE realize a fiscal savings of over $80K annually by enhancing legacy system and reducing time to value of critical production reports from 2 weeks to less than 1 minute.

Confidential

Subject Matter Expert

• Steered client with decision model and direction.
• Mentored and trained staff on full product BOBJ Intelligence 4.0 suite to include Administration, BI Launchpad, Information Design Tool, Dashboard, WebI and BI Service.
• Administered and managed the resources, WEBI users, and connections while training the staff. Developed SQL scripts to enhance query run times improving efficiency by 25%.
• Assisted with developing core reports within WebI and configuration of multiple server deployment to ensure load balancing and zero downtime.

Confidential

Project Manager

• Developed company-wide SDLC policy which was incorporated in executive Project Management guidance.
• Work with team to adjust focus and approach as needed.
• Led infrastructure projects to augment server capabilities, and address database and networking needs.
• Successfully reconstructed several legacy reports within BI WebI 4.0 by exposing blocks using SAP BW.
• Managed the resources, users, database connections and the Information Design Tool repository minimizing the need for existing internal IT team to learn BI.
• Assisted with the interview process to hire BI experts.
• Lead project deliverables and weekly Sprint meetings with the Scrum Master and resulting in successful implementation of BI Implementation.

Confidential

Subject Matter Expert

• Managed and consulted with team on developing semantic layer universes enabling users to create vital reports in Web Intelligence (WebI) and automate the distribution of Excel and pdf files via email to Mexico and US.
• Trained key personnel on the administration of window servers and database connectivity. Increased enterprise reporting by 50%.

Confidential

Project Manager

• Coordinated and managed project meetings, goals, timelines and weekly status reports to IT stakeholders.
• Managed three (3) contract report developers. Implemented database connections and created views for meta layer reporting eliminating the need for client to understand data model.
• Lead migration of 1,000 users, 100 folders, and 8,000 objects from BOBJ 6.5 to BOBJ XIR2 within classified environment.
• Enhanced exposer and production by 10% for the fourth quarter.
• Managed deadlines, schedules and budget for the team. Project was completed under budget and saved over $45k.

Confidential

Project Lead

• Primary architect during the scoping of project. Spearheaded weekly meetings, monitored risk and deadlines with IT stakeholders.
• Administered and Migrated legacy system to Business Objects (BOBJ) XI Release 2 (R2) which eliminated billing errors and delivery time for over 500,000 clients.
• Developed and mentored client on administration and creation of Crystal Reports.
• Developed Entity Relationship Diagrams (ERD) which all reports utilized as the data source.

Confidential

Project Lead

• Performed weekly portfolio review with senior management and provided updates to stakeholders.
• Automated scheduling of reports to various locations utilizing dynamic SQL scripts via Crystal Enterprise 10 thus reducing monthly overhead cost for customer.
• Responsible for assisting client with project planning and budget management. Lead Architect for installation, design and implementation of enterprise system.

Confidential

Lead Architect

• Designed, installed and configured Crystal Enterprise within multiple locations unifying reporting platform via Oracle database.
• Configured SSO and customized CSP for seamless integration within existing client portal.
• Developed Crystal Reports to be launched seamlessly via URL link within current intranet enhancing daily presentation for General.

Confidential

Project Manager

• Coordinated implementation, development and training of new BI Implementation within a classified environment resulting 90% increase in user acceptance.
• Operated in 2 week sprints to complete the integration of AD security and CSP pages using Oracle data with development team.

Confidential

Project Lead

• Designed the multi-server deployment of Crystal Enterprise on production and development servers.
• Developed Crystal Reports for various departments which reduced client workload.
• Successfully migrated over 400 users and 2,000 objects from Crystal Enterprise 8.5 to BOBJ XI.