SUMMARY:

• People, Process, Technology, Business and Financial aspects of the IT projects.
• Managing Development, Maintenance, Integration, Product Implementation and infrastructure Projects.
• Building Scope, Schedule and Cost baselines and tracking them through the project lifecycle.
• Consistent communication for active Stakeholder management.
• Expertise in working in a fast paced, multi - vendor environment, consistently on time delivery of projects within budget, meeting the required quality standards and customer expectations.
• Proactive in project issues or risks identification, escalation and implementing mitigation strategies for risk prevention and resolution.
• Experienced in the complete SDLC (Traditional/Agile) from project initiation to closure.
• In-depth skills in PMO analysis, design, planning and setup and Project / Program / Portfolio management. I have thorough experiences in managing cross-functional teams. My focus also included application development, as well as information technology architecture planning and governance
• Experience implementing MS Project Server 2007/2010/2013, Microsoft EPM, MS SharePoint Server 2007/2010/2013 and Microsoft Portfolio Server 2007/2010 including analysis, design, planning, implementation, upgrade and migration, rollout, change management, support and training for all user types - Team Members, Project Managers, Resource Managers and Executives
• Experience in managing Development, Maintenance, Integration, Product Implementation and infrastructure Projects. Building Scope, Schedule and Cost baselines and tracking them through the project lifecycle.
• Consistent communication for active Stakeholder management.
• Familiarity with IT Service Management standards
• Experienced in portfolio management with strong focus on customer service, Clinger Cohen act, Section 508, Sarbanes-Oxley Act Federal Enterprise Architecture, Health Insurance Portability and Accountability Act of 1996 (HIPAA), IT Portfolio Management (OMB Exhibit 300 and 53) and Governance, OMB Circular A-11, Part 7, Business Process Analysis, Outsourcing Studies and Analysis, Program Management Office Support, IT Portfolio Strategy, Information Security, Business Process Analysis, Requirements Management.

CORE COMPETENCIES:

• Global IT delivery and project management including project initiation, execution and closing
• Project planning, scheduling and budgeting, agency budgeting, and cost control
• Performance and business process management, including process analysis, process mapping, and business and functional modeling
• Attention to detail
• Influencing and leading
• Conflict management
• Data collection, analysis and management
• Organization and staff development
• Problem assessment and analysis
• Critical thinking and problem solving skills
• Internal and external customer support
• Oral and written communication skills
• Coordination and control
• IT strategic planning
• Project tracking, controls, communications and reporting
• Negotiation communication skills
• Stress tolerance
• Decision-making
• Influencing and leading
• Teamwork
• Delegation and persuasiveness
• Adaptability
• Time management
• Development lifecycle: requirements, design, coding, testing and deployment
• Organizational and planning skills
• Technology architecture and integration

TECHNICAL SKILLS:

Tools: Requisite Pro, Rational Clear Case, Rational Clear Quest, MS Project, Google Analytics, Adobe Site Catalyst, MS Excel, Active Strategy Enterprise, PeopleSoft

Business Modeling Tools: MS Visio, Rational Rose, Enterprise Architecture

RDBMS/Data Base: Oracle 9i/10g, MS Access

Operating Systems: MS Windows, Mac OS, Linux

Management Skills: Risk Management, SDLC, UML

Methodologies: Agile, Scrum, Rational Unified Processes, Waterfall, XP, Refactoring, TDD, and JUnit

Platforms: IBM, UNISYS series A, MVS/ESA, OS/MVS, IMS/DLI, OS/400, OS/2, Windows

Java Related: J2SE, J2EE, JDBC, RMI, EJB, Servlets, JMS, JSP

Scripting languages: VBA, Jscript, C++ (object-oriented), Web/Java

Relational DBs:: SQL/DS, DB2, IMS, SQL-Server and Oracle

Other DBs: Oracle, MS SQL, MS-Access, Dbase, VSAM, ISAM, Clipper, Fox-Pro

Systems: Telecom Billing, General Ledger, Accounts Payable, Credit, Collection

Processes: Systems Development, Systems Integration, System/Server/Database Migration

UML: Rational Rose

Applications/Tools: MS Office, SharePoint, MS Access, MS Project, MS Project Server, Clarity, MS Front Page, PERT, CPM, BMP, SAP CRM, BADIs, RFCs, OOABAP Function Modules,, Magic Draw, Visio. Erwin

Languages: COBOL II, CICS, RPG, JAVA 2, JCL, PL/1, C, ASP, Visual Works SmallTalk, Java2, VisualAge Java, Perl5, C#, C++, HTML, XML, XSLT/XSL

Knowledge: SOA, MasterContent, XDoclet, .Net, Windows (3.x and greater), UNIX, Client/Server, Batik, ASP

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Project Manager

Responsibilities:

• Provide Subject Matter Expertise (SME) and Technical Support to interested stakeholders, users, and user groups in preparation for Next Generation Data Center (NGDC) transition activities.
• Performed research and developed documentation showing the current state of FSA systems in support of the NGDC transition activities.
• Develop NGDC program Integrated Master Schedule (IMS).
• Support and proactively engage various stakeholders to solve operational, business and technical problems utilizing existing technology and industry best practices.
• Support users in analyzing and determining system needs, systems development, systems process analysis, design, and re-engineering.
• Provide systems engineering support, operational research, and business process redesign support for new indicatives or upgrades to existing systems and applications.
• Created and documented integrated project plans and coordinate tasks required for project deployment, as well as long-term deliverable sustainability
• Scheduled and facilitated necessary meetings / discussions to drive projects from inception through delivery while enabling team to become increasingly self-managed
• Develop FSA Concept of Operations document
• Develop FSA’s current state Virtual Data Center (VDC) document
• Develop VDC current state storage technologies document
• Assist in cyber ark project, tracking privileged users to ensure that they obtained PIV and PIV-I cards per the project schedule.
• Develop dashboard to track monthly activities of VDC Memory utilization, CPU Count, Databases, storage utilization and backup usage.
• Develop N-1 reports for FSA VDC servers, and storage.
• Develop a monthly report of demand, forecast and plan capacity/supply for server, storage
• Develop updated documentation for the Investment and Acquisition Management Team ( IAMT) VDC/Phoenix Program Assessment (PA)
• Review the Telecommunications Plan, Enterprise Architecture, Operational Analysis Report and recommend updates
• Validate, update VDC Application Interdependencies between parent, children and, other relevant applications (Internal and external Customers)

Confidential, Washington, DC

Project Manager

• Review demand, forecast and plan capacity/supply for compute, storage and backup for global data centers
• Worked with cross functional teams to coordinate infrastructure build, supply planning for physical and virtual servers, storage, backup for global data centers
• Assessed demand, review, commit, validate and approve based on policies
• Developed Transition and operation cost through identify and accurately quantify all variables of material cost, as this data is planned to be used for a variety of future FSA budgetary, finance and acquisition decisions
• Provided all supporting data showing all variables considered and why; disclosing sources used to get the data used to quantify each variable; show calculation methodologies; and disclose all assumptions made
• Developed Next generation hosting strategy approach include supporting detail for the architecture/approach document
• Identified potential risks, opportunities, and issues of importance related to assigned projects and communicate to stakeholders and senior leadership as appropriate
• Developed and provided metrics and reporting for project and delivery teams, as well as executive management
• Identify all relevant variables e.g., costs versus benefits, risks, operational effectiveness, customer satisfaction, standardization, security, alignment with ITIL processes; organizational realities and influences; adaptability to future technology change, etc.; and the tradeoff process applied to properly balance these factors
• Performed data extraction, analysis, solution development and performance reporting for the IT capacity/supply implementation organization

Confidential, Virginia

Project Manager

• Performed the full range of large and complex project management activities from project initiation through requirements, design and development, testing, implementation, maintenance, and retirement, using a USPTO's SDLC4 methodology.
• Developed project plans, goals, and budgets; identifying resources needed; developed schedules and methods for measuring results
• Managed cross-functional projects (Agile and/or Traditional waterfall) guiding teams through all phases of the project life cycle managing risks, issues, and removing impediments blocking teams from achieving project goals on schedule and within budget
• Worked with external vendors, subject matter experts, and project team members to develop effective approaches and designs leveraging Commercial off-the-Shelf (COTS) hardware and software and custom software tools.
• Mentored and trains Project/Scrum Teams, Scrum Masters, and/or Project Managers; Contributes to the development and champions the adoption of Agile/Scrum and project management practices
• Managed software implementation projects, including monitoring schedule progress and actual resource usage against plans, providing guidance for team members and quality control over team work products, including managing a set of projects by following standard methodologies to meet program objectives, identifying and resolving issues and risks, providing status updates to key stakeholders, overseeing communication processes, conducting project reviews, and working with various stakeholders to resolve issues.
• Responsible for project from inception to delivery through Project Management best practices
• Worked with senior leadership to inform strategic roadmap decisions and proactively communicate impacts to internal customers
• Worked with technical teams to determine tasks, resources, and time required to accomplish implementation of technical projects
• Acted as central point of contact for projects; work and communicate directly with various internal technology groups to understand requirements and assist in identifying and implementing solutions
• Responded to operational issues and information requests within defined areas of responsibilities
• Coordinated project activities to ensure that efforts were initiated and completed on schedule and within budget.
• Applied new IT developments and applications; emerging technologies and their applications to business processes; project management principles, methods, and practices, including developing plans and schedules, estimating resource requirements, defining milestones and deliverables, monitoring activities, and evaluating and reporting on accomplishments; and applying effective oral and written communication techniques.
• Define project plans to include schedule, cost estimates, work breakdown structures, resource plans, etc.
• Monitored the operation address critical issues provide timely and accurate notification of a service disruption to appropriate personnel. Tracked progress of troubleshooting efforts, engaging team members to rectify and bring systems on line. Maintain watch schedules and ensuring coverage 24/7.
• Develop metrics for client management, developing After Action Reports, and briefed client management on any major issues.

Confidential, Washington, DC

Consultant

• Provided support in development of the VA's Office of Information and Technology (OIT) Information Technology (IT) strategic Plan (ITSP).
• Documented the IT Strategic plan in ProPath system and PMAS
• Developed Strategic Plan manual, operational plan documents.
• Developed IT Strategic road map which provided a consensus view or vision of the future of OIT landscape. A time-based (FY 2011 - FY2014) roadmap that determines where the organization is, where they want to go and how to get there.
• Formulated and analyzed OIT's mission and objectives in order to align them with VA's business capabilities.
• Reviewing of documents and establish IT strategic goals, and formulate recommendations to improve and support business activities/functions.

Program Manager

• Worked directly with the CEO in a small start-up company.
• Developed strategic and business plans, goals, and mission for the company
• Developed performance and business process management, including process analysis, process mapping, and business and functional modeling
• Managed and completed four concurrent software implementations projects using COTS products following the SDLC from start to finish using a waterfall.
• Created project plans, schedules, budget, and cost control
• Developed project tracking, controls, communications, and reporting
• Planed and coordinated various activities from small to mid-size IT infrastructure projects (4 project).
• Implemented assessments and recommendations for project deliverables.
• Participated in meeting to understand deliverable, costs and project feasibility.
• Managed stake holders and customer expectations and provided weekly status update.
• Prepared and maintained project plans and track activities against the plan, providing regular and accurate reports to customers and line management as appropriate.
• Managed and handled changes while project within all project phases.
• Worked with internal and external parties to organize the various components needed to initiate, run and conclude major projects.
• Produced technical, business and economic feasibility document and ideas by involving different technical and non-technical group.
• Managed project: personnel responsible for implementation of the project tasks (hold and chair regular works meetings, motivate staff, manage conflicts and crises).
• Assessed risks and hazards to the success of the project and take appropriate measures for avoidance
• Conducted IT site surveys during mergers and acquisitions.
• Monitored project costs and schedule to ensure that the project does not exceed the approved budget and stays within prescribed timeline.

Confidential, Washington, DC

Project Manager

• Developed IT Strategic road map which provided a consensus view or vision of the future of OI&T landscape. A time-based (FY 2006 - FY2011) roadmap that determines where the organization is, where they want to go and how to get there.
• Formulated and analyzed OI&T's mission and objectives in order to align them with VA's business capabilities.
• Developed Performance Measurement framework that described the approach OI&T will use to keep the strategy in line with VA objectives and states our intent to track actual versus planned performance. Measurements fall into two categories: Key Goal Indicators (KGI) and Key Performance Indicators (KPI).
• Generated an Excel-based ITS strategy initiatives performance reporting dashboard across a of identified strategic objectives for the VA Chief Information Officer.
• Developed Dashboard to provide report.
• Conducted assessments and produced recommendations regarding strategic factors such as trends, technology innovation.
• Performed complex data analysis to evaluate issues and determine recommendations for OI&T business improvements.
• Develops templates to be used for strategic planning training for various OI&T units
• Interviewed, gathered and developed business requirements, customer strategic plan requirements, and business rules specification to develop High-Level Business Requirements.
• Reviewing of documents and establish IT strategic goals, and formulate recommendations to improve and support business activities/functions.
• Providing support in Electronic Government Tracking and reporting for the VA Office of IT Strategy and E-Government.
• Providing support in the area of tracking IT performance goals, Electronic Government (E-Gov) initiatives tracking and monitoring.

Confidential, Maryland

Program Manager

• Managed the day-to-day operations of the IT department including directing staff, which supported contracts, networking, user services, telecommunications and other IT functions for a newly started IT company. Provided technology leadership and management of technology systems and services at client facilities.
• Managed strategic and tactical activities to ensure client satisfaction, technical delivery, contract compliance, and resource management at the client site.
• Managed and completed five software implementations projects using COTS products following the SDLC from start to finish using a waterfall.
• Developed, maintain, and track project plans including WBS, schedule, scope, risks, and change management
• Managed full SDLC application development projects using waterfall development methodology
• Managed software release planning including user requirements development and prioritization, development estimates, system specification, and high level design.
• Worked with business end users to document and analyze user requirements and use cases that feed into the development process.
• Hold regular project status meetings with all stakeholders to review project status and issues
• Managed defects prioritization and delivery
• Communicated project status to all stakeholders, including project team members, end users management, and senior management.
• Managed and ensured all project deliverables are on time, within budget, and high quality to maintain customer satisfaction throughout the projects.

Confidential, Washington, DC

Project Manager

• Project tracking, controls, communications, Risk, deliverables, and project milestones
• Provided weekly dashboard report
• Audited FAS 149 Accounting Database (ADB) and Valuation Database (VDB) process for SOX conformance.
• Provided testing support for FAS 149 data conversion from Sybase to Oracle based application. Duties included meeting with various support teams to document end-to-end process, develop Shell/SQL scripts, identify data dictionary, develop test scenarios, and develop test plan document.
• Gathered and developed business requirements, developed design documentation, design technical requirements, business rules specification, and use case from SME (subject matter experts), developers, testers and business owners.
• Ensured deliverables were complete, accurate, on time, and in compliance with SDLC and SOX policies.
• Facilitated regular status meetings between business and technology organizations; distributed meeting minutes.
• Met with various support teams to document the end-to-end process, develop Shell/SQL scripts, identify data dictionary, develop test scenarios and develop test plan.

Confidential, Washington, DC

Program Manager

• Provided guidance and assisted in creating IT strategic plans and Enterprise Architecture (EA) for six mission critical agencies.
• Agency Liaison for the District's Property Services Modernization Program (PSMP) that produces application enterprise architectures that:
• Eliminate duplicate and overlapping technologies with the goal of reducing operation and support costs.
• Integrate, unify, and create business process across the enterprise (between agencies).
• Reduce IT solutions delivery and implementation time, development costs by maximizing the reuse of IT, and business applications.
• Provided assistance in developing six mission critical agencies FY2006 IT operation and capital budget.
• Approved and provided assistance for six mission critical agencies on a need basis in preparing project initiation form (PIF) initiatives for Chief Technology Officer (CTO) executive presentation for review and approval to receive IT capital funding.
• Provided assistance for six critical agencies on a need basis in preparing their project plan that include: best-of-breed researching, project scheduling and milestones, and risk management planning.

Confidential, Virginia

Project Manager

• Provided support in the area deliverables to the independent auditors, Price Waterhouse Cooper (PWC). Delivered nineteen portfolio sub-ledger projects deliverable documentations to PWC
• SARBANES/OXLEY Compliance and control issues such as build integration plans, ECM engagement, tracking emergency changes, data corrections, and change management plans.
• Gathered and developed business requirements, developed design documentation, design technical requirements, business rules specification, and use case from SME (subject matter experts), developers, testers and business owners.
• Ensured deliverables were complete, accurate, on time, and in compliance with SDLC and SOX policies.
• Facilitated regular status meetings between business and technology organizations; distributed meeting minutes.
• Met with various support teams to document the end-to-end process, develop Shell/SQL scripts, identify data dictionary, develop test scenarios and develop test plan.